Kia Optima Complaints (2011)

628 consumer complaints on file.

#11568555January 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568454January 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568374January 28, 2024
ELECTRICAL SYSTEM
car could catch on fire ,recall for 5 months not repaired yet!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568078January 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact stated that upon starting the vehicle, the ABS and the malfunction warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer, but it was an automated phone system. VIN tool confirms parts not available. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564778January 11, 2024
POWER TRAIN
While driving on the road, I came to a stop at an intersection. While waiting for the green light the engine stopped running. I tried starting the car by pressing the brake and the push start button and the car only clicked and did not start. I pushed the car off the road. After several attempts to start the car it wouldn't start and it started smoking it looked like it was coming from the starter location. It appears that the engine seized and it won't turn over.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563031January 2, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561969December 26, 2023
EXTERIOR LIGHTING, ENGINE, UNKNOWN OR OTHER
Check engine has failed. Glow relay stuck on or knock sensor or engine warranty. I don't know. Kia service will find out what's wrong with my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561123December 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 37 MPH, he noticed a burning odor, and there was smoke coming from underneath the hood and through the A/C vents. The ABS warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The local dealer and several unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559430December 11, 2023
UNKNOWN OR OTHER
A recall has been issued for my 2011 Kia Optima. I received a letter from the NHTSA with my VIN on it. I am concerned about the safety of me and my family. I am being told that there is no remedy for the HECU. The recall says it can experience a fire in the engine compartment while parked or while being driven. I find that possibility quite scary. What am I to do? What is considered a reasonable amount of time for this to be fixed? The recall was issued nearly three months ago. Each day gets more and more frightening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557643November 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557251November 28, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556465November 22, 2023
SERVICE BRAKES, HYDRAULIC
The contact owned a 2011 Kia Optima. The contact stated that after his wife started the vehicle, she smelled a burning odor within the interior of the vehicle, prompting her to quickly exit. After a visual inspection of the exterior of the vehicle, the contact's wife observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. A police and fire report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss. No warning lights were illuminated; however, the contact stated that he observed an intermittent check engine light in the months prior to the failure. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump, and the vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11555999November 20, 2023
STRUCTURE:BODY
My Kia Optima is peeling paint around the top of the windshield. My car is beginning to rust. This is not normal. Reading online about this issue, and many people are seeing the exact same issue. My car is snow white in color.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537254August 8, 2023
FIRERELATED
The contact's fiance owned a 2011 Kia Optima. The contact stated that while her fiance was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact's fiance went outside to push the vehicle from behind while the contact steered the vehicle to the side of the road. The contact's fiance then noticed there were flames coming from underneath the hood and pulled the contact out of the vehicle. The vehicle was then engulfed in flames. No injuries were sustained, and medical attention was not received. The police and fire department arrived on the scene, and the fire department extinguished the fire. A fire department report was filed. The vehicle was towed to a tow yard; however, the insurance company was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 222,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11535907August 1, 2023
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My car won’t crank. Starter is not working. Ask if warranty or recall. Let’s see if they accept warranty for starter replacement. My car towed to Kia of Lincoln in Lincoln, Nebraska where the car parked there right now. Please contact Kia at Lincoln and I better hope warranty are accepted and diagnostic are free too. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535558July 31, 2023
ENGINE
I saw low battery due to fire risk or overheated cause of oil change. I don't know what's wrong with my car. Engine knocking bad if warranty coverage accepts. I hope safety recalls will be approved. Please help me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529845June 30, 2023
ENGINE
Merging onto the highway & the car had rod kncok & went into limp mode very dangerous & a good thing we weren't hit by traffic. This is the SECOND engine kia has installed after allegedly "FIXING" thier issues the first time!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515715April 6, 2023
SERVICE BRAKES, WHEELS
The wheel fell off when I was driving the key axle completely broke the pipe off but I still don’t have it fixed I only had liability
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11515384April 4, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
It appears I have a defective oil pump in the car which I think is what caused the engine to go bad to begin with. I am requesting that KIA of Denham Springs be authorized by the main office of KIA to install a new oil pump in my car after the new motor is installed, otherwise the new motor will probably go bad and will result in Kia having to install another motor for the car. I hope you can step in and assist me in getting a new oil pump installed as this would be a safety issue of the car breaking down on the road and could result in myself or other passengers possibly stranded on the highway . A engine compartment fire could happen if the engine gets too hot due to the deflective oil pump no keeping all engine parts oiled properly by the defective Oil Pump. I am requesting that the National Highway Traffic Safety Administration's office look into this matter. Thanks for your assistance Tommie McMorris 985-969-8995 email: [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513712March 25, 2023
EXTERIOR LIGHTING
Low beam headlights on my 2011 KIA Optima with 150,000 miles are bright to look at them, however the beam pattern on on the roadway is terrible. I have tried replacing the bulbs with brightest bulbs, checked voltages and grounds. After checking over 10 forums I have found that the reflective service on the headlight housing has degraded and lost its reflective value causing a very safe condition. 1 person disassembled the headlight unit and installed foil tape, stating this corrected the issue. I have attempted to contact KIA with out a return response. I feel this should be a KIA recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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