Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11325363May 20, 2020
EQUIPMENT
ANTENNA FIN BLEW OFF WHILE DRIVING.. AND BROKE MY BACK WINDOW TOO. I TOOK TO DEALER WONT COVER UNDER WARRANTY YET I SEE ALL COMPLAINTS THAT THIS NEEDS TO BE A RECALL . DEALER WANTS 450.00 TO REPLACE HAS TO BE FULL UNIT ALTHOUGH RADIO WORKS FINE I NEED THIS REPLACED AT KIA COSTS OR I WILL OPEN A CLASS ACTION CASE FOR DEFECT. IT HAS HAPPENED TO MUCH AND 2016 GOT THE RECALL IT'S THE SAME ANTENNA SHARK FIN CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324132May 11, 2020
ENGINE
ENGINE SEIZED UP METAL SHAVINGS FOUND IN OIL PAN SOLENOID ALSO HAD TRACES OF METAL SHAVINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323817May 8, 2020
ENGINE
ENGINE SHUT DOWN WHILE DRIVING AT 47,700 MILES CAUSING ENGINE FAILURE CODE DTC P1326 WILL DROP OFF AT A KIA DEALERSHIP FOR DIAGNOSTIC OF ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322034April 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED WHILE HIS WIFE WAS PARKING THE VEHICLE, THE IGNITION WAS TURNED TO THE OFF POSITION AND MADE AN ABNORMAL SOUND. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 55 MPH, THE VEHICLE HESITATED WITHOUT WARNING. THE DRIVER CONTINUED TO DRIVE TO THE DESTINATION. SEVERAL DAYS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RETRIEVED SEVERAL UNKNOWN DTC CODES USING A DTC SCANNER TOOL. THE CONTACT REACHED OUT TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CODES WERE INCORRECT. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,402.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321232April 15, 2020
UNKNOWN OR OTHER
MY CAR HAS A FOUL SMELL IN IT I TOOK IT TO MY MECHANIC AND THEY TOLD ME THAT IT HAS BACTERIA GROWING UNDER THE DASHBOARD AND THE ENGINE AND THAT'S WHY IT SMELL LIKE MOLD WHEN I TURN ON THE A/C I JUST BOUGHT THE CAR ABOUT 4 MONTHS AGO FROM DRIVETIME IN COLUMBUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321236April 15, 2020
POWER TRAIN
MY 16 YEAR OLD SON SAVED HIS MONEY (SINCE 13 YEARS OLD) AND PURCHASED BACK IN OCTOBER 2019 THE CAR USED FROM A DEALER WITH 79546 MILES ON THE CAR. ON FEBRUARY 18, 2020 ON HIS DRIVE HOME FROM SCHOOL HE NOTICED A LOUD KNOCKING NOISE. HE WAS NOT SURE WHERE IT WAS COMING FROM, NO WARNING LIGHTS CAME ON WHATSOEVER. HE DROVE THE CAR STRAIGHT HOME. MY HUSBAND CHECKED THE OIL AND THE DIP STICK HAD NO OIL ON IT. THE CAR AT THIS TIME ONLY HAD 82794, IT'S LAST OIL CHANGE BACK WHEN WE PURCHASED IT IN OCTOBER AT 79546 MILES. HOW DOES A CAR BURN THROUGH SYNTHETIC OIL IN A LITTLE OVER 3K MILES AND 5 MONTHS OF DRIVING. WE HAD THE CAR TOWED TO AN INDEPENDENT AUTO REPAIR SHOP WHICH STATED THE ENGINE FAILED AND NEEDED TO BE REPLACED DUE TO BEARING FAILURE. AFTER DOING A LOT OF RESEARCH ONLINE, IT APPEARS THERE IS A PENDING CLASS ACTION LAWSUIT WITH HYUNDAI AND KIA BUT IT APPEARS THE HEARING FOR PRELIMINARY APPROVAL OF THE PROPOSED SETTLEMENT HAS NOT BEEN RELEASED. I WISH AS A PARENT WE WOULD HAVE DONE OUR DUE DILIGENCE OF RESEARCHING ABOUT THE RELIABILITY AND SAFETY OF KIA VEHICLES BECAUSE KNOWING WHAT I KNOW NOW, I WOULD HAVE NEVER ALLOWED THIS PURCHASE. I FEEL COMPLETELY SCREWED AND NOW MY POOR 16 YEAR OLD HAS NO CAR BECAUSE HE DOESN'T HAVE 6K TO FIX IT. WHAT A TERRIBLE FIRST CAR PURCHASING EXPERIENCE FOR MY SON. PLEASE GET KIA CORPORATION TO DUE THE RIGHT THING AND GET THESE CARS OFF THE ROAD. THEY NEED TO GO BACK TO THE DRAWING BOARD IN REGARDS TO THE DESIGN OF THEIR ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320479April 8, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
MY DAUGHTER WAS DRIVING DOWN MAIN STREET WHEN EVERYTHING SHUT OFF, ELECTRICAL, MOTOR, STEERING WHEEL LOCKED UP . SHE COASTED TO THE SIDE OF THE ROAD , A MAN PULLED OVER TO HELP HER AFTER 20 MINS THE CAR WAS AS ABLE TO START AGAIN. 3RD TIME THIS HAS HAPPENED. VERY SCARY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320488April 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, WHEELS
I PURCHASED MY CAR IN BELLEVUE NE I TRIED TAKING IT BACK WITHIN THE FIRST WEEK. THEY TOLD ME EVERYTHING WAS FINE AND SENT ME TO EDWARDS KIA IN COUNCIL BLUFFS IA. MY BRAKES AND ROTORS WERE HORRIBLE AND NEEDED TO BE REPLACED THEY IN NE SAID THEY WERE COMPLETELY FINE. IT COST $600 TO REPAIR. THE BELLEVUE MANAGER ASKED ME WHAT I EXPECTED HIM TO DO ABOUT IT. THEY LET ME LEAVE THE LOT WITHOUT INSPECTION MY CAR. THEN I HAD A MOTOR RECALL MY ENGINE LIGHT WAS FLASHING AND IT WOULDN'T ACCELERATE THIS HAS NOW HAPPENED 3 TIMES IN THE LAST 30 DAYS. EDWARDS KIA IN COUNCIL BLUFFS CURRENTLY HAVE HAD MY CAR FOR 2 WEEKS AND TELL ME THAT IT COULD BE AN ADDITIONAL 6 WEEKS BEFORE I GET IT RETIRED TO ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317959March 13, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I WAS HEADED FROM OHIO TO MICHIGAN AND ALL OF A SUDDEN IT WON'T LET ME ACCELERATE ANYMORE AND I GET THIS BURNING SMELL AND THEN ALL THE DASH LIGHTS START FLASHING AND THEN THE CAR JUST COMPLETELY STOPS I POP THE HOOD OPEN ON THE SIDE OF THE ROAD AND IT'S LEAKING OIL WHICH IS NOT MY FAULT CAUSE I JUST GOT THE OIL CHANGED AND THEN THE CAR JUST REFUSES TO START NOW I CAN GET THE LIGHTS ON AND STUFF BUT AS FOR THE ENGINE TURNING OVER IT'S JUST NOT GONNA HAPPEN AND I'M SURPRISED KIA HASN'T HAD A RECALL ON ANYTHING AT ALL FOR THESE ENGINES CAUSE THERE ARE SO MANY COMPLAINTS ABOUT THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317571March 11, 2020
STRUCTURE:BODY, STEERING, EXTERIOR LIGHTING
WHILE DRIVING AT SPEEDS HIGHER THAN 45 MPH, THE STEERING WHEEL LOCKS FOR A BRIEF MOMENT. THIS DOES NOT ALLOW FOR A SMOOTH WAY TO KEEP THE VEHICLE STRAIGHT ON THE HIGHWAY. VERY SCARY. ANTENNA COVER ON TOP OF CAR FLEW OFF ON THE HIGHWAY. READ THAT IT HAS HAPPENED TO SEVERAL OTHER 2015 OPTIMA MODELS. BACK UP CAMERA IS FOGGY AND I CAN NO LONGER USE IT WHEN REVERSING. BACK TAILLIGHTS HAVE CONDENSATION IN THEM. I HAVE ALREADY HAD ONE OF THEM REPLACED EARLY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317364March 10, 2020
SERVICE BRAKES
BOTH BACK BRAKE LIGHTS WENT OUT AT SAME TIME AND WE REPLACED LIGHTS AND STILL DOES NOT WORK. HAPPENED WHEN I WAS DRIVING HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317148March 9, 2020
STEERING
MY STEERING WHEEL IS STICKING AND MY HUSBAND TOOK IT TO THE DEALERSHIP TO SEE WHAT THE PROBLEM IS AND THEY HAVE CHECKED IT AND SAID IT NEEDS STEERING COLUMN. THEY GAVE US A PRINTOUT SAYING FOLLOWED TSB CHA 090 PREFORMED EFFORT MEASUREMENT TEST. MEASUREMENT 4.6 NM SUPPOSED TO BE 3.3 NM NEEDS STEERING COLUMN AT A COST OF $1400.00 WITH A 10% DISCOUNT BECAUSE IT IS NOT COVERED UNDER WARRANTY, WHICH WE THEN DECLINED TO PAY THAT AMOUNT. WHEN WE PURCHASED THE CAR FROM PERRY-ELLIS KIA WE GOT A BUMPER TO BUMPER UNLIMITED WARRANTY "AT LEAST THAT WAS OUR UNDERSTANDING" THROUGH FIDELITY WARRANTY SERVICES, INC. SO WHEN LARA WHO WORKS IN THE WARRANTY DEPARTMENT FOR THE DEALERSHIP WHICH IS NOW PREMIER KIA GAVE ME THE WARRANTY PER MY SHE IS NOW TELLING ME THE STEERING COLUMN IS NOT COVERED. I HAVE NOTICED THAT THERE WAS SOME KIND OF RECALL PERFORMED STATING SA188 SERVICE ACTION SA188 '15 QF STEERING FEEL IMPROVEMENT DEALER CODE TX137 REPAIR DATE JULY 10, 2015 DEALER TYPE RD. WHICH RAISES CONCERN TO ME NOW THAT I AM STILL HAVING STEERING PROBLEM AND THEY WILL NOT HONOR THE WARRANTY. I BELIEVE THIS PROBLEM SHOULD BE FIXED UNDER THIS SERVICE CAMPAIGN SINCE THE PROBLEM ALREADY EXISTED THIS IS NOT THE FIRST TIME I HAVE COMPLAINED ABOUT THIS PROBLEM WITH THE STEERING WHEEL. DEALER STATED THEY ARE NOT OBLIGATED TO COVER UNDER ANY WARRANTY. YOUR COOPERATION INTO THIS MATTER WILL BE GREATLY APPRECIATED. *LN CONSUMER STATED SEVERAL COMPLAINTS WERE MADE REGARDING FRONT END SHAKING AND NEW TIRES BALANCE AND ROTATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316499March 6, 2020
ENGINE
EXCESSIVE OIL CONSUMPTION. NO VISIBLE LEAKS, TOOK TO THE DEALER ONCE AND THEY REPLACED THE PCV VALVE. SINCE THAT POINT THE CAR USES A QUART WITHIN A WEEKS TIME. NO LEAKS, NO SMOKE. USED FOR ORDINARY EVERYDAY HIGHWAY DRIVING. 40 MILES A DAY ROUND TRIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316233March 5, 2020
ENGINE
WHILE IN IN MOTION ON THE HIGHWAY MY CAR COMPLETED STOP ACCELERATING , (WHILE PRESSING ON THE GAS IT WAS NOT GOING ANYWHERE AND THEN MY ENGINE LIGHT STARTED BLINKING I PULLED OVER AND THE CAR WOULD NOT START UP AGAIN . THEN IT FINALLY DID 20 MINUTE LATER BUT THE GAS WOULD NOT ACCELERATE MORE THAT 55 MPH AND IT SHUT OFF AND WOULD NOT START BACK UP , I GET MY REGULAR MAINTENANCE ON TIME MY CAR NOT EVEN TWO YEARS OLD AND I TOOK IT TO A SHOP APPARENTLY MY ENGINE HAS CEASED UP DUE TO THE LUMINAL BLOCKS . NOW THAT IS 6300 DOLLARS AND MY CAR WAS JUST FINE AND I HAVE PREVIOUSLY DISCOVERED ON LINE THAT MY KIA OPTIMA WAS NOT THE FIRST TO HAVE THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315405March 1, 2020
ENGINE
ABOUT A WEEK AGO I WAS STOPPED AT A STOP SIGN AND WHEN I WENT TO ACCELERATE THE CAR STALLED FOR AROUND 5-6 SECONDS THEN DROVE FINE. EVER SINCE THEN IT WILL RANDOMLY FEEL LIKE IT HESITATES WHILE IN MOTION DRIVING BETWEEN 45-65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310973February 23, 2020
ENGINE
MY CAR A 2015 KIA OPTIMA LX 2.4 GDI WHICH ONLY HAS 97,000 MILES ON IT AND WHILE DRIVING HOME THIS PAST FRIDAY EVENING MY ENGINE STARTED TO KNOCK REALLY LOUD. NOW THE CAR IS JUST SETTING AT MY HOUSE AND WHEN YOU START THE CAR UP, IT STILL HAS A HORRIBLE KNOCK. I CAN'T DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310320February 20, 2020
ENGINE
HAD MY OIL CHANGED WHEN SUPPOSED TO THEY ADVISED MY CAR WAS ALMOST ON EMPTY, AFTER CHANGED I HADN'T DROVE IT ABOUT 1,000 MILES AND I NOTICED IT WHITE SMOKE WHEN I STARTED IT COMING OUT OF TAIL PIPE, CHECKED MY OIL AND IT WAS BELOW THE LOW LEVEL. I'M HAVING TO PUT OIL IN EVERY FEW DAYS AND ITS SUPPOSED TO BE 2000 MORE MILES TIL TIME TO CHANGE IT AGAIN. THIS HAS BEEN HAPPENING ABOUT A MONTH NOW, ITS NOT LEAKING OIL, JUST BURNING IT. NOW WHILE DRIVING MY CAR IF I TRY TO GIVE IT GAS TO ACCELERATE MY CAR STARTS LOSING POWER AND A LOT OF WHITE SMOKE COMES OUT THE PIPE. ITS STILL DRIVABLE AS OF NOW BUT THIS IS OBVIOUSLY A HUGE ISSUE WITH THESE MAKE/MODELS FOR THE 2015'S. I'M TAKING TO A DEALERSHIP NEXT WEEK TO DIAGNOSE THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309990February 18, 2020
ENGINE, VEHICLE SPEED CONTROL, STEERING
VEHICLE STALLED ON THE HIGHWAY AND LOCKED THE STEERING CAPABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309352February 15, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, BELOW SPEED LIMIT, THE BACK TIRE SLID ON SOME SLUSH. WHEN I TAPPED THE BREAK THE ELECTRONIC SLIP CONTROL KICKED ON, LOCKING THE STEERING WHEEL, CAUSING THE THROTTLE TO CUT OFF WITHOUT SLOWING DOWN OR CHANGING GEARS, AND THE BREAKS INSTANTLY STARTED JUMPING, I AT THIS POINT HAD ABSOLUTELY NO CONTROL OVER THE VEHICLE. THE CAR WENT OFF THE ROAD, HITTING A CEMENT POST, MY HEAD BOUNCED OFF OF THE STEERING WHEEL, CONTINUED TO CRASH FORWARD COMING TO A REST ON TOP OF A ROCK WALL, THAT IS WHEN THE AIRBAG DEPLOYED CAUSING A SEVERE NECK SPRAIN. AT THIS TIME THE REAR WHEEL WAS NOT EVEN ON THE GROUND AS I HAD BEEN LAUNCHED TO A TEETERING POSITION, THE ENGINE HAD BEEN CRACKED, FLUIDS LEAKING EVERYWHERE WHEN I NOTICED A STRANGE COLORED SMOKE AND THE ENGINE STILL RUNNING. A WITNESS QUICKLY ADVISED ME TO CUT THE ENGINE OFF AND GET OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. I WAS ONLY DRIVING APPROXIMATELY 32 MPH IN A 35 ZONE ON A LEFT HANDED CURVE, THE CAR WAS LAUNCHED OFF THE ROAD TO THE RIGHT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11308327February 10, 2020
ENGINE
OIL LIGHT BEGAN TO FLICKER, RIGHT BEFORE THE ENGINE BEGAN MAKING HORRIBLE GRINDING NOISES. ENGINE BLEW SHORTLY AFTER. VEHICLE WAS UP TO DATE ON NORMAL SCHEDULED MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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