Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11397243February 21, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
MY DAUGHTER WAS DRIVING MY 2013 KIA OPTIMA ON THE FN INTERSTATE AND THE CAR STALLED!! I WAS NEVER NOTIFIED OF ANY RECALLS UNTIL SOMEONE THAT ASSISTED HER TOLD HER THIS! I AM DURING YOU! SHE COULD HAVE BEEN SERIOUSLY HURT! THE ENGINE COMPLETELY SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396484February 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF VACAVILLE LOCATED AT 651 ORANGE DR, VACAVILLE, CA 95687 WHERE IT WAS CONFIRMED THAT THE SOFTWARE NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE SOFTWARE NEEDED WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396207February 14, 2021
ENGINE, UNKNOWN OR OTHER
LOSS OF POWER UPON ACCELERATING. TURBO SEEMS TO BE AFFECTED. PROBLEM STOPS/RESETS SOMETIMES AFTER I TURN OFF THE CAR AND TURN IT BACK ON AGAIN. WHEN TRYING TO ACCELERATE UP TO 40MPH, THE ENGINE DOESN'T RESPOND APPROPRIATELY. I CAN HAVE MY PEDAL PUSHED TO THE GROUND AND IT WILL STILL TAKE AT LEAST 1-2 MINUTES TO GET UP TO 40 MPH. AFTER IT GETS TO AROUND 40-45 MPH IT SEEMS TO RESPOND BETTER TO ACCELERATION, BUT IT STILL LAGS. COMPUTER THREW CODE P2562.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395681February 11, 2021
UNKNOWN OR OTHER
[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394438February 3, 2021
ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY. THE CAR TURNED OFF WHILE DRIVING BECAUSE THE HYBRID SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394468February 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11391094February 1, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE MESSAGE (PULL OVER SAFELY) WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060, (440)953-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO REPAIR UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAD EXCEEDED THE WARRANTY MILEAGE LIMIT AND THERE WOULD BE NO ASSISTANCE PROVIDED IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390016January 26, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE AND VIBRATE WITH THE CHECK ENGINE LIGHT ILLUMINATED BEFORE GOING INTO LIMP MODE AND STALLING. THE VEHICLE WAS TOWED TO THE DEALER SOUTH HILLS KIA LOCATED AT 3644 WASHINGTON RD, MCMURRAY, PA 15317 WHO REPLACED THE SPARK PLUGS BUT THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389709January 25, 2021
ENGINE, UNKNOWN OR OTHER
DURING A COMMUTE TO WORKSITE THE CAR WAS DRIVING NORMALLY FOR THE FIRST 10 MILES. NO SOUNDS, NO DASH LIGHTS ILLUMINATED. NO SIGNAL THAT ANYTHING WAS WRONG. AS I DROVE NORMALLY THROUGH THE ROUTE, I ENTERED THE HIGHWAY AND ACCELERATED TO NEARLY 65 MPH. AFTER A MOMENT OR SO OF DRIVING THE CAR SUDDENLY FELT AS IF THE ENGINE HAD NO POWER. I PULLED MY FOOT OFF THE GAS, THEN I CHECKED THE DASH LIGHTS, I MADE SURE THE VEHICLE WAS IN THE PROPER AUTOMATICS MODE AND NOT MANUAL (IT FELT LIKE IT WAS THROWN INTO NEUTRAL OR A LOWER GEAR), I ALSO VERIFIED CRUISE CONTROL WAS OFF. EVERYTHING SEEMED FINE. I PRESSED THE GAS TO ACCELERATE BACK UP TO SPEED AND THE CAR BEGAN SHAKING VERY VIGOROUSLY. THEN THE ENGINE LIGHT CAME ON. BECAUSE I WAS NOT IN A SAFE AREA TO STOP, I TRIED TO COAST TO THE NEAREST EXIT. I IMAGINE I WAS COASTING AND ACCELERATING INTERMITTENTLY (FOR ONLY A FEW SECONDS AT A TIME) FOR ANYWHERE FROM ONE-HALF TO TWO MILES BEFORE THE NEXT EXIT. IT IS HARD TO GUESS THE DISTANCE BECAUSE IT WAS DARK DURING THE INCIDENT. ONCE I MADE IT TO THE EXIT, THE ENGINE WAS NO LONGER PROVIDING POWER AT ALL - MEANING I WOULD PRESS THE GAS AND NOTHING WOULD HAPPEN. THE CAR WOULD NOT MOVE, THE ENGINE WOULD NOT EVEN REV. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. THE DEALER SAID THAT BECAUSE THE CAR DID NOT HAVE A CODE OF P1326 THAT THE ISSUE WAS NOT COVERED UNDER KIA'S EXTENDED ENGINE WARRANTY. I AM TRYING TO FIGHT FOR THEM TO HONOR THE WARRANTY. NO LUCK SO FAR. THEY QUOTED A $7500 REPAIR. CAR IS PERFECTLY MAINTAINED. I JUST PUT NEW SPARK PLUS AND A NEW SERPENTINE BELT ON 9 WEEKS AGO (AT THE KIA DEALERSHIP OF COURSE- ONLY PLACE I DO MAINTENANCE AT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389371January 22, 2021
STEERING
I HAVE A CLICKING SOUND IN THE STEERING WHEEL. AUTO MECHANIC STATED IT WAS AN ISSUE WITH THE BUSHING OF THE STEERING COLUMN AND IT NEEDED TO BE REPLACED. HE MENTIONED THAT HE THOUGHT THERE WAS A RECALL FOR THIS. IT JUST STARTED OUT OF NOWHERE. THERE HAS BEEN NO INCIDENTS OR WRECKS TO CAUSE IT. IS THERE A RECALL TO HAVE THIS REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389380January 22, 2021
ENGINE
MY CAR STARTED MAKING A SLIGHT KNOCKING SOUND ON THE MORNING OF 1/21/21 ON KEMP BLVD WHICH IS JUST A CITY STREET AND WITHIN LESS THAN A MILE, IT STOPPED RUNNING AND HAD ME ON THE SIDE OF THE ROAD FOR ABOUT 15 MINUTES. I WAS ONLY ABOUT 2 STREETS FROM MY HOUSE, I GOT IT TO START AND GOT IT BACK HOME BUT THEN IMMEDIATELY TURNED IT OFF AND IT HAS BEEN PARKED THERE SINCE. I HAD A MECHANIC LOOK AT IT AND WAS NOTIFIED THAT IT WAS FAILURE OF THE ROD BEARING AND THAT I WOULD NEED A NEW ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388763January 18, 2021
ENGINE
FIRST MY CAR HAS 80,000 MILES AND I DO ALL HIS REGULAR SERVICES ON TIME. I OWN THIS CAR 5 YEARS AGO,I DO EVEN EXTEND THE WARRANTY AT THE TIME OF PURCHASE BUT I NEVER USE IT BECAUSE THE CAR WAS GIVING ME NO PROBLEMS AT ALL. TODAY I WAS DRIVING TO THE STORE USING THE FREEWAY AND AFTER 10 MINUTES THAT I LEAVE MY HOUSE I STARTED HEARING A NOISE COMING FROM THE FRONT OF THE CAR THE ENGINE AND INCREASES LITTLE BY LITTLE.I JUST TAKE THE CLOSEST EXIT AND PULL OVER BECAUSE THE NOISE WAS TOO MUCH FOR CONTINUE DRIVING.I JUST PARKED MY CAR ON DAVIS STREET IN SAN LEANDRO AND I TRY TO CALL SOMEONE TO HELP ME ..I DECIDE NO TO DRIVE MY CAR BACK HOME I JUST TOWED TO MY HOME. I'M SO UPSET BECAUSE THE CAR IT'S PRETTY MUCH LOW MILES TO GIVE THAT KIND OF PROBLEMS ..THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387423January 10, 2021
ENGINE
DRIVING AT APPROXIMATELY 60MPH ON EXPRESSWAY, GAVE A LITTLE MORE GAS TO PASS SOMEONE AND ENGINE STALLED WHILE SWITCHING LANES AT HIGH SPEED. INFORMED BY KIA DEALERSHIP THAT THERE WAS A FAILURE OF THE CONNECTING ROD BEARING/S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387135January 8, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
STARTING MAKING A NOISE IN SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387028January 7, 2021
POWER TRAIN
CAR SMELLS LIKE IT IS CONSTANTLY LEAKING OIL. THE SMELL IS VERY NOTICEABLE. I WILL BE TAKING IT IN ON 1/8/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386427January 4, 2021
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40-50 MPH, THE HOOD INADVERTENTLY OPENED AND CRACKED THE FRONT WINDSHIELD. THERE WERE NO REPORTED INJURIES. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 116,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386516January 4, 2021
ELECTRICAL SYSTEM, ENGINE
2013 KIA OPTIMA IN AUGUST 2019 STARTING STALLING OUT AND WOULDN'T START. THEN MY ENGINE STARTING KNOCKING. MY CAR WOULD STILL START BUT WOULD ONLY GO 20-30 MPH WHILE MAKE KNOCKING ENGINE NOISES. TOOK MY KIA OPTIMA TO THE KIA DEALERSHIP. THEY REPLACED THE ENGINE DUE TO RECALL. BUT DIDN'T REPLACE THE STARTER, AFTER I GOT MY CAR BACK MY STARTER WENT OUT COMPLETELY! MY CAR WON'T START. DEC 2020 TOOK MY KIA TO KIA DEALERSHIP. THEY TOLD ME IT WAS MY STARTER. I HAVE TO PAY $800 FOR STARTER REPLACEMENT. I TOLD THEM I HAD THE EXTENDED WARRANTY FOR THE ENGINE RECALL. FOUND OUT KIA REPLACED 5 OUT 7 STARTERS WHEN THEY REPLACED THE ENGINE DUE TO RECALL. BUT THEY WON'T REPLACE MY STARTER BECAUSE IT'S BEEN OVER A YEAR FROM THE ENGINE REPLACEMENT. I TOLD THEM MY CARS BEEN PARKED THE ENTIRE YEAR 2020 DUE TO COVID AND I THOUGHT I JUST NEEDED A BATTERY. I BOUGHT A BATTERY BUT MY CAR STILL WOULD START. I KNOW MY STARTER WAS DAMAGED DUE TO MY ENGINE AND OIL LEAK DUE TO RECALL & KIA SHOULD REPLACE THE STARTER UNDER THE ENGINE WARRANTY FOR THE RECALL. MY CARS STILL AT THE DEALERSHIP AND I DON'T HAVE $800 TO FIX THE STARTER. MY STEERING WHEEL WAS SHAKING AND MAKING NOISES, I PAID KIA TO FIX IT 2020 NOW I FOUND THERE'S A CUFF LINK RECALL AND KIA WILL REIMBURSE ME. I KEEP HAVING TROUBLE WITH 2013 KIA OPTIMA! I WILL NEVER BUY A KIA AGAIN! BUYER BEWARE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386518January 4, 2021
STEERING
MY STEERING WHEEL WOULD SHAKE, MOVE UP AND DOWN, MAKE CLICKING AND KNOCKING NOISES AS I AM DRIVING. WHEN I HIT A SPEED BUMP THE NOISES GET WORSE IN MY STEERING WHEEL AND THE SHAKING AND MOVING GETS WORSE. TOOK MY CAR TO KIA DEALERSHIP THEY FIXED IT & I PAID AROUND $80. NOW I FOUND THERE'S A RECALL ON THE CUFFLINKS IN THE STEERING WHEEL. KIA KNEW ABOUT THIS PROBLEM AND DIDN'T NOTIFY ME & CHARGED ME TO FIX IT. THE ONLY REASON I FOUND OUT ABOUT IT WAS MY CAR WOULDN'T START AND I HAD MY CAR TOWED TO KIA & ASKED ABOUT OTHER RECALLS. I HAD MY ENGINE REPLACED DUE TO RECALL & I HAVE EXTENDED WARRANTY ON THE ENGINE REPLACEMENT. BUT KIA DOESN'T WANT TO REPLACE MY STARTER. SOUND FAMILIAR? KIA DID THE SAME THING TO ME WITH MY STEERING WHEEL, THEY MADE ME PAY TO FIX THE STEERING WHEEL AND NOW SAY I CAN GET REIMBURSED AND THERE'S A RECALL. NOW THEY WANT ME TO PAY FOR THE STARTER BUT MY ENGINE HAD A RECALL WHICH REPLACED THE STARTER AND BATTERY. KIA REPLACED 5 OUT 7 BATTERIES WHEN THEY REPLACED THE RECALLED ENGINES. I WILL TRY TO GET REIMBURSED FROM KIA FOR THE STEERING WHEEL REPAIRS NOW THAT I FOUND OUT THERE'S A RECALL ON THE SHAKING STEERING WHEEL. BUT I COULDN'T FIND THE RECALL ONLINE ANYWHERE? I BOUGHT MY KIA IN 2019 AND I'VE HAD PROBLEMS EVER SINCE I BOUGHT IT! KIA WANTS ME TO PAY FOR IT OUT OF POCKET AND THEN THEY TELL ME IT'S A RECALL LATER ON SO I CAN GET REIMBURSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386541January 4, 2021
ELECTRICAL SYSTEM
DRIVING THE CAR AFTER MULTIPLE CHANGES AND RECHARGING OF ALTERNATOR AFTER ENGINE RECALL. OVER THE COURSE OF 3 MONTHS, THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD TWICE AFTER DISPLAYING ALL DASHBOARD LIGHTS AND THEN SHUTTING DOWN. THIS IS THE SECOND TIME, I AM GETTING THE ELECTRICAL SYSTEM ON THIS CAR SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386225January 3, 2021
ENGINE
CAR STARTED VIBRATING AND MAKING A KNOCKING NOISE COMING FROM THE ENGINE WHILE BEGINNING DRIVE ON THE HIGHWAY. THE KNOCKING GOT WORSE AND THE ENGINE STALLED SHORTLY AFTERWARDS. PULLED OVER ON HIGHWAY SHOULDER AND SMELLED BURNT OIL AFTER CAR STOPPED. CHECKED OIL LEVELS AND TEMPERATURE WERE WITHIN ACCEPTABLE RANGES. ENGINE APPEARED TO BE SIEZED AFTER ATTEMPTING TO TURN ON THE VEHICLE AGAIN. CAR HAD TO BE TOWED AWAY FROM HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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