Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11064973January 25, 2018
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLICKING SOUND AND THE STEERING WHEEL BEGAN SLIPPING. THE CONTACT DROVE HOME AND CALLED GEWEKE KIA (1234 SUNSWEET BLVD, YUBA CITY, CA 95991). THE DEALER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 142,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062889January 15, 2018
ENGINE
ENGINE LOST POWER STATED SMOKING ALL OVER TRUNK ENGINE GOING 60 MPH ON RT15 THURMONT MARYLAND OUTSIDE OF CAMP DAVID, OIL WAS EVERYWHERE LOUD BOOM, MY GRANDSON WAS IN THE BACK SEAT AT THIS TIME AS WELL, DEALERSHIP TELLING ME THEY ARE NOT AT FALT OR REPLACING ENGING,AS I SEE A FEDERAL INVESTIGATION ON THIS ISSUE AS WELL, I NEED MY CAR REPAIRED OR REPLACED ASAP,.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11056880December 27, 2017
STEERING
SINCE I GOT THE CAR IN MAY OF 2016, IT HAS MADE A CLICKING SOUND WHEN I TURN THE WHEEL. AS TIME HAS GONE ON THE SOUND IS GETTING LOUDER. I HAVE SEEN A NUMBER OF VIDEOS REGARDING THIS ISSUE. I BELIEVE IT IS SUGGESTED FOR THE PART TO BE REPLACED. I BELIEVE THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055647December 20, 2017
SERVICE BRAKES
BREAK LIGHTS STAY ON AT ALL TIMES WHEN PARKED AND EVEN WHEN IN MONTION EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055039December 16, 2017
STEERING
WHEN EVER I TURN THE STEERING WHEEL RIGHT OR LEFT THERE IS A CLUNKING SOUND COMING FROM THE STEERING IT SEEMS LIKE THE STEERING COUPLER ON THIS CARS GO BAD WITHIN TIME. THIS HAPPENS ALL THE TIME IN MOTION OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052937December 7, 2017
ENGINE
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE WAS SUDDENLY PRESENT INSIDE THE VEHICLE. AFTER STOPPING THE VEHICLE, FLAMES WERE DISCOVERED UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED THE MANUFACTURER AND LOCAL DEALER (DIFEO KIA IN LAKEWOOD, NJ) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051658December 1, 2017
ENGINE
AT 116,000, WHILE DRIVING IN CITY CAR WOULD DECELERATE AND JERKED "HYBRID WARNING SYSTEM-DO NOT DRIVE" LIGHT CAME ON. WHEN BACKING OUT OF PARKING SPACE, CAR WOULD JERK BACKWARDS. TOOK TO DEALER WHO DIAGNOSED THAT IT NEEDED NEW TRANSMISSION. TOOK CAR TO MY MECHANIC WHO PROVIDED BETTER WARRANTY ON TRANSMISSION WORK. REPLACING TRANSMISSION HAS NOT FIXED CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051217November 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM
1 STUMBLES ON ACCELERATION 2ACCELERATS WHEN SHIFTING REVERSE--DRIVE 3 ACCELERATES ON RIGHT HAND TURN .THESE PROBLEMS HAPPEN RANDOMLY IT.HAS. .HAPPENED 5 TIMES IN MOTIOM, CITY STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050970November 28, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN IN MOTION THERE IS A KNOCKING NOISE IN STEERING WHEEL THAT SOUNDS LIKE SOMETHING BROKEN INSIDE. ALSO MOTOR FOR RIGHT PASSENGER WINDOWS ON BOTH FRONT AND BACK SEAT DO NOT WORK AND FROM DRIVER'S PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047857November 21, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I FIRST NOTICED A PROBLEM WITH MY VEHICLE WHEN THE CRUISE CONTROL WOULD RANDOMLY DISENGAGE WHILE GOING DOWN THE INTERSTATE. THEN A COUPLE OF WEEKS LATER I WAS MAKING A LEFT TURN ACROSS A TWO LANES OF TRAFFIC ON A CITY STREET. WHEN I FIRST PUSHED THE ACCELERATOR THE CAR STARTED TO GO AND THEN SUDDENLY I LOST ALL ACCELERATION. I LET MY FOOT OFF THE ACCELERATOR AND THEN PUSHED BACK DOWN AND WAS ABLE TO GO. THIS WAS A VERY DANGEROUS SITUATION AS I WAS STUCK IN THE MIDDLE OF TWO LANES OF TRAFFIC FOR SEVERAL EXTRA SECONDS LONGER THAN NECESSARY. A SIMILAR SITUATION HAPPENED A COUPLE OF MORE TIME AND WHEN I PARKED THE VEHICLE AT HOME I NOTICED THAT BRAKE LIGHT WAS STAYING ON AFTER I GOT OUT OF THE CAR. I TOOK THE CAR TO THE LOCAL KIA DEALERSHIP AND THEY REPLACED THE BRAKE SENSOR WHICH FIXED ALL OF THE ABOVE PROBLEMS. I WOULD LIKE TO NOT THAT HYUNDAI ISSUED A RECALL ON THE NEARLY IDENTICAL SONATA FOR THIS SAME ISSUE AND DID SO YEARS AGO AND YET NOTHING FOR THE OPTIMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047426November 20, 2017
ENGINE
WHILE DRIVING ABOUT 40 MILES FROM HOME AROUND MIDNIGHT, ON A BUSY FREEWAY (I-5), GOING ABOUT 70 MPH, MY CAR SUDDENLY FLASHED A WARNING ABOUT THE HYBRID BATTERY DISCHARGING AND TO PULL OVER. THEN THE POWER STEERING WAS GONE AND THE CAR SHUT OFF. THANKFULLY WE WERE ABLE TO COAST TO THE SIDE BEFORE GETTING HIT. AFTER ABOUT 5 MINUTES ON THE SIDE OF THE ROAD EVERYTHING DIED INCLUDING THE EMERGENCY FLASHERS AND WE WERE LEFT IN THE DARK WAITING 2 HOURS FOR A TOW TRUCK. THIS IS A SERIOUS SAFETY HAZARD AND WE COULD'VE BEEN HIT OR CAUSED ANOTHER ACCIDENT. THE CAR HAS NOT STARTED SINCE, HOWEVER IF THE BATTERY IS ACTIVELY BEING CHARGED IT WILL LIGHT UP THE DASH BOARD WHICH JUST FLASHES WELCOME REPEATEDLY AND WON'T START. CURRENTLY AT A KIA DEALERSHIP IN TACOMA, WA AND WAITING TO HEAR WHAT THEY THINK IS WRONG. FROM READING OTHER STORIES ON THIS SITE, SOUNDS LIKE THIS A REOCCURRING ISSUE FOR KIA AND THERE WAS A RECALL FOR 2012 OPTIMAS, JUST NOT THE HYBRIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046873November 16, 2017
ENGINE
I STARTED MY CAR AND STARTED DRIVING BACK HOME AND AS I GOT ONTO THE FREEWAY AND THE ENGINE TURNED, I COULD HEAR A RATTLING NOISE THAT WOULD MATCH THE RPM OF THE ENGINE. BY THE TIME I GOT HOME THE ENGINE WAS LOUD AND SQUEALING. I TOWED IT TO THE DEALERSHIP THE NEXT DAY, WHERE THEY SAID THAT I NEEDED A NEW ENGINE DUE TO A"BEARING/ CONNECTING ROD ISSUE". WHICH IS A REASON THERE IS A RECALL ON SELECT OPTIMA MODELS. BUT THE HYBRID MODELS ARE NOT INCLUDED FOR SOME REASON. I SUSPECT THE FAILURE RATE ON THE HYBRIDS TO BE ABNORMALLY HIGH AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043168November 4, 2017
STEERING
CLICKING IN STEERING COLUMN WHILE MAKING TURNS.GETTING WORSE EACH TIME. WHEN IN MOTION OR NOT.CLICKING IS ALWAYS THERE. STARTED A WEEK AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042007November 1, 2017
STEERING
WHEN TURNING THE STEERING WHEEL JUST SLIGHTLY AND GOING EITHER WAY IT MAKES THIS SMALL SLIPPING OR CLUNKING NOISE AND I AM CONCERNED ABOUT SAFETY OF THE STEERING. HAPPENS IN MOTION WHEN TURNING EVEN SLIGHTLY AND EITHER DIRECTION AND WHEN IT IS STATIONARY. CITY STREET, HIGHWAY, FREEWAY, BACKING UP, GOING FORWARD AND TURNING. AND IT HAS HAPPENED NOW FOR APPROXIMATELY 2 - 3 MONTHS. I AM TOLD BY INTERNET THAT IT MAY BE FLEX COUPLING IN STEERING. I AM NOT MECHANIC. STILL HAPPENING. ON-GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040562October 27, 2017
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
THE ENGINE SEIZED WHILE DRIVING ON THE HIGHWAY. THIS HAS ALS RESULTED IN THE CLIMATE CONTROL SYSTEM INCLUDING THE DEFROSTERS AND RADIO TO MALFUNCTION
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11035592October 23, 2017
ENGINE
VEHICLE RECALLED UNDER SC147 ON JULY 13,2017. NEW ENGINE RECEIVED BY DEALER WEEK OF SEPTEMBER 25. LAST UPDATE I RECEIVED ON OCTOBER 20TH FROM KIA CORPORATION WAS NEW MOTOR INSTALLED HOWEVER COULD NOT GET THE VEHICLE TO RUN. SOME COMPRESSION TESTING INDICATES THAT THE NEW MOTOR INSTALLED WAS BAD. I REQUESTED KIA TO PROVIDE ME WITH A NEW CAR WITH SIMILAR SX LIMITED AND TECHNOLOGY PACKAGE. KIA DEALERSHIP HAS NOW HAD MY VEHICLE FOR OVER 3 MONTHS. ONLY UPDATES I RECEIVE IS IF I CALL KIA CORPORATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035780October 23, 2017
ENGINE
WITHOUT WARNING WHILE DRIVING THE ENGINE STARTED KNOCKING WHEN THE EV WASN'T WORKING, JUST ENGINE. I COASTED TO A SAFE PLACE WITH THE EV AND HAD IT TOWED TO MY MECHANIC WHICH STATED IT WAS THE RODS KNOCKING AND HE KNEW ABOUT THE KIA ENGINE RECALL SO HE ASKED ME TO FIND OUT IF MINE WAS UNDER WARRANTY, APPARENTLY THE KIA ENGINE RECALL DOESN'T INCLUDE MY CAR ONCE I GAVE THEM MY VIN NUMBER. ITS DISTURBING TO KNOW THAT IT PROBABLY SHOULD BE IN THE SAME RECALL BUT THEY SAY ITS NOT...HOW DO I GO ABOUT MAKING SURE ITS NOT REALLY COVERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035203October 20, 2017
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS COMING FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034639October 19, 2017
AIR BAGS, ELECTRICAL SYSTEM
DUE TO A RECALL, I HAD MY ENGINE REPLACED BY KIA PATTERSON IN JULY OF 2017. ABOUT A WEEK OR SO AFTER GETTING IT BACK, THE AIRBAG LIGHT CAME ON AND THE HORN DOES NOT WORK. NATURALLY, I CONTACTED KIA PATTERSON REGARDING THE MATTER AND WAS TOLD THAT IT HAD NOTHING TO DO WITH THE ENGINE REPLACEMENT. I'M NOW BEING TOLD THAT IT MAY BE A DEFECTIVE AIRBAG OR CLOCKSPRING, BOTH OF WHICH ARE EXPENSIVE REPAIRS. I HAVE FOUND THAT SEVERAL KIA VEHICLES HAVE SUFFERED THE SAME FATE WITH NO RESOLUTION. MY CAR DOES NOT FALL INTO THE PREVIOUSLY RECALLED MODELS YET IT SEEMS TO HAVE THE SAME PROBLEMS. MY LEVEL OF FRUSTRATION IS SO HIGH AT THIS POINT AND I DON'T FEEL SAFE DRIVING WITH THESE PROBLEMS. UNFORTUNATELY, I WILL HAVE TO DO SO UNTIL I AM ABLE TO SAVE ENOUGH MONEY TO HAVE IT FIXED. SHAME ON YOU KIA!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033006October 12, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
ENGINE LOCKED UP HAD A WARRANTY THEY FIXED IT AND AFTER I GOT MY CAR BACK THE THE HORN DIDN'T WORK OR ANY OF MY CONTROLS ON THE STEERING WHEEL WORKED I NOTIFIED THEM AND THEY DID NOTHING TO FIX IT. WHEN I TURN THE CAR OVER TO KIA DEALERSHIP EVERYTHING WAS WORKING AND AFTER THEY PUT THE NEW ENGINE IN EVERYTHING WENT WRONG THE ABS SYSTEM WENT OUT THE HORN STOP WORKING THE TURBO IN THE CAR WASN'T ANY GOOD MY AIRBAG AND ENGINE WAS ON AND STILL IS AND I NOTIFIED THEM AGAIN EVEN TOOK IT TO MANAGEMENT AND THEY DID NOTHING ABOUT IT. I'M NOT A SATISFIED CUSTOMER AT ALL CAN U GUYS PLEASE HELP ME. I'M A HARD WORKING MAN HAVE A FAMILY AND JUST TRYING TO HAVE A CAR THAT WE CAN ENJOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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