Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11407805April 12, 2021
STRUCTURE:BODY
PAINT IS CHIPPING OFF OF THE PILLARS ON BOTH SIDES OF THE WINDSHIELD. STARTED APPROXIMATELY 1 MONTH AGO. FIRST NOTICED WHILE PARKED UNDER CARPORT. NO ACCIDENTS OR PAINT WORK DONE. THIS IS ORIGINAL MANUFACTURER PAINT JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406697April 6, 2021
ENGINE
THE CAR JUST SHUT-OFF WHILE IN MOTION AND WOULD NOT START AFTER THAT. THE CAR HAS 99,642 MILES ON IT. CAR WAS TOWED TO A KIA DEALERSHIP FOR DIAGNOSIS AND IT WAS ESTABLISHED THAT THE ENGINE HAD FAILED AND KIA IS NOT COVERING THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406789April 6, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I START THE CAR THE REAR BREAK LIGHTS FLICKER RAPIDLY WHEN I PRESS THE BREAKS THE 3RD BREAK LIGHT WON'T LIGHT UP AT ALL, SO THE ONLY TWO BREAK LIGHT STOP WORKING, IT CAUSES THE ANTI TRACTION CONTROL WARNING LIGHT AND THE AUTO-HOLD WARNING LIGHTS TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405961April 1, 2021
ENGINE
I LOANED MY CAR TO MY SON A FEW MONTHS AGO AND HE SAID THERE WAS NO OIL SHOWING ON THE DIPSTICK. HE ADDED OIL AND I HAVE BEEN HAVING TO ADD OIL REGULARLY TOO SINCE THEN. I'VE ALWAYS HAD TOYOTAS IN THE PAST AND COULD "ALWAYS" DEPEND ON THE OIL LEVEL STAYING SAFE BETWEEN OIL CHANGES. I HAVE 148,000 MILES ON MY CAR. I KEPT CARS IN THE PAST WITH DOUBLE THAT MILEAGE WITH NO ENGINE PROBLEMS. I STILL OWE $4,000 ON MY CAR AND NEED TO KEEP IT A LONG TIME. THE KIA SERVICE DEPARTMENT TOLD ME MY CAR WOULD HAVE TO BE KNOCKING IN ORDER FOR THEM TO HONOR THE RECALL. I'M SURE IF MY SON DIDN'T CATCH THE PROBLEM THAT THE ENGINE WOULDN'T BEEN KNOCKING SOON. THE PRODUCTION DATE OF MY CAR FALLS IN THE AFFECTED DATES LISTED ON RECALL # 17V-224. IS THERE ANY WAY TO GET MY ENGINE REPAIRED THROUGH THAT RECALL? THANK YOU FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403846March 19, 2021
ENGINE
JANUARY 25TH MY ENGINE SMOKED A QUIT RUNNING. MECHANIC INSPECTED TRYED TO TURN ENGINE OVER BY HAND WAS SEIZED AND HAD NO CODES. TOWED TO DEALER . JAN 29TH DEALER CONFIRMS ENGINE IS SEIZED . JAN 31 CALL ENGINE TURNS OVER AND HAS THROTTLE BODY CODE AND ALSO HAS TO MANY MILES TO PERFORM SAFTEY RECALL . I WATCHED MECHANIC TRY TO TURN ENGINE OVER WITH A WRENCH AT CRANKSHAFT AND IT WOULDNT BUDGE AND MECHANIC SCANNED CAR AND IT HAD NO CODES STORED . DEALER NOW WANT ME TO PAY MONEY FOR DIAGNOSIS I SAID NO CALLED KIA CORPORATE. I EXPLAINED TO CORPORATE SAFTEY RECALL HAS NO MILEAGE LIMIT AND THEY STILL DENY REPAIR I EXPLAIN TO CORPORATE THAT I HAD CAR DIAGNOSED AND I BELIEVE THEY WERE ATTEMPTING TO CHARGE ME A FEE BY CHANGING DIAGNOSIS. 10 MINTUES AFTER CALL TO CORPORATE I GET A TEXT FROM DEALER MY CAR IS COMPLETED AND READY FOR PICKUP NO CHARGE . I HAVE CAR TOWED BACK TO OTHER SHOP THEY SCAN FOR CODES AND TRY TO TURN ENGINE OVER BY HAND AGAIN AND NO CODES AND ENGINE STILL SEIZED . 2 WEEKS LATER CORPORATE CALLS AND SAYS THEY WERE WRONG ABOUT RECALL AND THEY WILL BUY CAR BACK. I ASKED IF THEY COULD FIX IT AND SHE SAID YES WE WILL REPLACE ENGINE . 3 DAYS LATER DEALER CALLS ANS SAYS COMPUTERS DOWN NATIONWIDE AND CANT ORDER ENGINE . 3WEEKS LATER DEALER CALLS AND SAYS THEY HAVE TO DO TESTS ON ENGINE BEFORE THEY ORDER NEW . I CA'LL CORPORATE AND FEB 26TH SHE EMAILS ME BACK THAT THE ENGINE WAS ORDERED 2 WEEK LATER DEALER CALLS AND SAYS THEY HAVE TO DO A COMPRESSION INTAKE MANIFOLD LEAK AND OIL PRESSURE REGULATOR TESTS . I ASK CORPORATE WHY THEY SAID ENGINE WAS ORDERD AND THEY REPLIED THATS WHAT THE DEALER TOLD THEM. 2 MONTHS KIA HAS HAD MY CAR AND NOT DONE RHE SAFTEY RECALL IT SEEMS THEY ARE STALLING AND TRYING TO FIND A WAY OUT OF DOING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402768March 13, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR IS STALLING WHEN I ACCELERATE AND WHEN I TURN MY CAR ON TO START IT UP IT SMELLS LIKE GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402583March 12, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS EXTREMELY LOW COMPLETELY UNUSABLE AT NIGHT TRIED REPLACING HEADLIGHT BULB SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402694March 12, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
PAINT (PEARL WHITE) BEGAN PEELING OFF IN JUNE 2019 ON THE FRONT T AND BACK OF THE ROOF TRIM. ON MARCH 12, 2021 THE PAINT HAS NOW STARTED PEELING FROM THE PASSENGER LEFT SIDE DOOR. ALSO, THE VEHICLE HAS MAJOR ELECTRICAL PROBLEMS- THE POWER WINDOWS ( ALL BUT THE DRIVER'S WINDOW) QUIT OPERATING ON JANUARY 27, 2021. THE VEHICLE IS A 2013 WITH ONLY 43K MILES ON IT. UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400031March 9, 2021
STRUCTURE:BODY
I OWN A 2013 KIA OPTIMA WITH THE SNOW-WHITE PEARL PAINT AND IT IS DEFINITELY PEELING AT A RAPID RATE. IT IS PEELING OFF ON THE SIDES OF MY TRUNK, NEAR THE WINDSHIELD, ON THE HOOD, AND ALSO ON THE EDGES OF THE DOORS. I BOUGHT IT USED, BUT HAVE ONLY OWNED IT FOR 3 YEARS AND THE PAINT WAS IN PERFECT CONDITION WHEN I BOUGHT IT. I HAVE NEVER DONE ANYTHING TO MAKE THE PAINT CHIP OR PEEL. IT LOOKS HORRIBLE!! KIA NEEDS TO FIX THIS IMMEDIATELY. WE PAY A LOT OF MONEY FOR NEW CARS AND SHOULD EXPECT THAT THEY HOLD UP. MY PARENTS OWN CARS THAT ARE 20+ YEARS OLD AND THEIR PAINT IS STILL IN GOOD SHAPE! KIA NEEDS TO STEP UP AND REMEDY THIS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399315March 5, 2021
STRUCTURE:BODY
THE PAINT IS CHIPPING ON THE CARS HOOD, ROOF RAILS AND TRUNK LID TO NO FAULT OF MINE. PAINT IS ALSO BUBBLING ON THE DOORS AND IS STARTING TO CHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399099March 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE OIL PAN WOULD LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132) WHERE IT WAS DIAGNOSED WITH THE OIL PAN NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE RECALL DUE TO THE POSSIBILITY OF NOT BEING REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO FORCE THE DEALER TO ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 79,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398788March 2, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
PAINT IS PEELING. IT'S NOT CAUSED BY ANY FRICTION. IT'S DE-LAMINATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398012February 26, 2021
WHEELS
2 FLAT TIRES GETTING OFF WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398115February 26, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY WERE INFORMED THAT SHARDS OF METAL WERE FOUND IN THE ENGINE CAUSING THE ENGINE FAILURE. THE INDEPENDENT MECHANIC CHANGED THE OIL HOWEVER, THE VEHICLE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WERE THREE RECALLS WITH NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING), 20V519000 (SERVICE BRAKES, HYDRAULIC), AND 20V100000 (FUEL SYSTEM, GASOLINE) ASSOCIATED WITH THE VIN. THE CONTACT CONTACTED AN UNKNOWN DEALER AND THE MANUFACTURER HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397773February 24, 2021
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
MULTIPLE RECALLS ON CAR - BEEN HAVING SIGNIFICANT ISSUES FROM ELECTRICAL TO BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397528February 23, 2021
ENGINE, STEERING
TL* THE CONTACT'S GIRLFRIEND OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718, (608) 443-5700) WHERE IT WAS DIAGNOSED WITH NEEDING THE ECU SOFTWARE UPDATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN JULY OF 2020. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397536February 23, 2021
ELECTRICAL SYSTEM, STEERING
STEELING WHEEL AND COLUMN IS VERY LOOSE. WHENEVER YOU HIT A SMALL BUMP IN THE ROAD THE STEELING WHEEL LOOSES CONTROL. IT MAKES A LOUD RATTLING NOISE. ALSO, THE RADIO SYSTEM STOP WORKING. I WOULD TURN MY CAR OFF AND THE STEREO SYSTEM WOULD CONTINUE TO PLAY AND WOULD NOT CUT OFF EVEN WHEN THE CAR WAS TURN OFF. EVEN WITH THE KEYS OUT OF THE IGNITION. THE ONLY WAY YOU COULD GET IT TO TURN OFF WAS TO DISCONNECT THE BATTERY. TOOK CAR TO THE KIA DEALERSHIP THEY STATED THAT THEIR RECALL SYSTEM HAS A NATIONWIDE SHUT DOWN AND THEY DO NOT KNOW WHEN THEY WILL BE ABLE TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397640February 23, 2021
UNKNOWN OR OTHER
SNOW WHITE PEARL PAINT RAPIDLY CHIPPING OFF OF MY 2013 KIA OPTIMA, NO ACCIDENTS HAVE OCCURRED TO MAKE THIS PAINT PROBLEM OCCUR. I'M NOT QUITE SURE WHY THE PAINT IS CHIPPING OFF SO EASILY. A LOT OF THE PAINT IS CHIPPING AROUND THE FRONT WINDSHIELD AND HOOD OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397337February 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A FRIEND'S HOUSE NEARBY. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397417February 22, 2021
ENGINE, UNKNOWN OR OTHER
ON FEBRUARY 19, 2021 AT AROUND 12:50 A.M., A FRIEND AND I WERE DRIVING HOME IN MY 2013 KIA OPTIMA HYBRID EX ON A CITY STREET AND WE WERE A LITTLE MORE THAN HALF-WAY HOME WHEN THE CHECK ENGINE LIGHT ON CAME ON. I STARTED LOOKING FOR AN OPEN GAS STATION SO I COULD STOP AND CHECK IF THERE WAS ANYTHING VISIBLY WRONG WITH MY CAR. BEFORE I COULD REACH A GAS STATION, I HEARD A TICKING NOISE IN THE ENGINE COMPARTMENT AND UPON LOOKING IN THE REARVIEW MIRROR I SAW SMOKE BILLOWING OUT OF THE BACK OF THE CAR AND SAW AND SMELLED SMOKE INSIDE THE CABIN ALSO. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF. THE CAR THEN COMPLETELY FILLED WITH SMOKE, SO MY FRIEND AND I GOT OUT OF THE CAR QUICKLY. THE ENGINE AREA BURST INTO FLAMES. I CALLED 911 AND REPORTED IT TO THE POLICE AND WAITED FOR THEM TO COME. THE CAR EXPLODED A COUPLE OF TIMES BEFORE THEY GOT TO ME AND THE FIRE QUICKLY ENGULFED THE CAR REACHING INTO THE CABIN OF THE VEHICLE. THE STREET HAD TO BE COMPLETELY BLOCKED OFF FROM ALL TRAFFIC. IT WAS A VERY SCARY EXPERIENCE AS WE BARELY MADE IT OUT OF THE CAR BEFORE IT BURST INTO FLAMES AND HOW RISKY IT WAS BEING IN THE CAR BEFORE IT CAUGHT FIRE. AS FAST AS EVERYTHING HAPPENED WE FEEL LUCKY TO BE ALIVE. IT TOOK THE FIRE CREW ABOUT AN HOUR TO PUT THE CAR OUT. EVERYTHING INSIDE THE CABIN WAS COMPLETELY DESTROYED. AFTER GETTING A RIDE HOME FROM THE POLICE I STARTED RESEARCHING ONLINE THE ISSUE I HAD JUST GONE THROUGH AND FOUND THAT THERE WAS MANUFACTURER RECALL #SC200TE, NHTSA RECALL #20V750 FOR MY VEHICLE WHICH SEEMED TO FIT THE EXPERIENCE I HAD WITH MY CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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