Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11424086July 9, 2021
ENGINE
Engine began making very loud noised while driving on an expressway. Pulled off of the road and engine would not start. Had to get towed to a local repair shop. I found out that my engine is blown. There have been recalls on the Theta II engine, but, mine was not involved in the recall. There are many reports of these engines that were not involved with the recall having MAJOR issues. Please investigate further into these engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423946July 8, 2021
STEERING
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at various speeds, the steering wheel started shaking abnormally with a sound coming from the steering rack. The contact stated that the vehicle was unsafe to drive. The contact stated there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423645July 6, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA campaign number: 17V224000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423319July 3, 2021
ENGINE
We believe the connecting rod bearing in the engine is bad and needs to be replaced. The vehicle is available for inspection upon request. When the engine failure occurred, luckily we were in a neighborhood and not traffic because the engine speed was drastically reduced and the vehicle failed to accelerate in a reasonable manner. The vehicle has not been reproduced or confirmed by a dealer, but a home computer diagnostic was done on the vehicle giving a "Cylinder 3" misfire code. The vehicle has not been seen by anyone other than the owners of the vehicle, we are currently in the process of trying to get an appointment with a kia dealership. There were no warnings prior to the failure, but as soon as the failure occurred, the check engine light turned on and was blinking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423227July 2, 2021
ENGINE
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving at an undisclosed speed, the hybrid system failure, pull over warning light was illuminated. The contact pulled over and the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with a blown head gasket failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer for almost one year. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000. Vin was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423001June 30, 2021
UNKNOWN OR OTHER
Car was parked in the driveway we had been home for over 2 hours. Everyone was just about falling asleep, someone knocked on the door and ringing our door bell that our car was on fire. she had called the police and fire department was dispatched. we moved our other vehicle and tried to prevent the house from being damaged by the fire. Fire fighters arrived and it took them about 15 20 min to out out the fire. They blew smoke out of the house and the garage and checked the temperature reading on the car to make sure all the fire was put out. Front end was engulfed in fire. The fire had to be cause by an electrical issue. The safety or the safety was effected by the threat of fire to the people in the home in the unit and the neighbors and the animals in the garage at the time of the fire. Kids were asleep in the home if no one would have told us it would have been too late. It has not caused emotional anxiety for kids and pets in the home. minor damage to home and driveway. Kia has a recall causing the exact issue but this car has not been added to the list. The car has only been inspected by insurance agent and fire department the night of. There was no warning light or any messages given before the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11422705June 28, 2021
ENGINE
While driving as normal on the way home the engine stalled and would not pick up as I was getting on the highway with traffic behind me. I was able to get on and begin doing 50-55mph getting good onto the highway and pick up speed trying to get to 60mph never got to go past 55 as the car slowed down instead of picking up speed. EVERY warning light popped up onto the dash as I panicked to get off the highway unable to pick up speed and move out of the way of flying cars it slowed down to a complete stop I had just made it off the highway onto the side of the highway with cars flying by the grace of God my kids were not with me. I was not able to start the car up and had no idea as to why it happened I had no issues with my car and just brought it from Crown dealership not even a full 2 years of having the car. It was confirmed by a licensed mechanic that the engine is gone and no known reason as to why. The manufacture states it is beyond warranty as the car was purchased from crown they keep telling me to call and speak to Kia. Kia states it has no recall because of my VIN. I am not the first and not last to have this unexpectedly happen. I keep the up oil changes, tune ups, new tires and more done. now to know the engine is gone an it is not my fault no help and additional 5,000 for repair I am still making payments on the car and can not even drive it. I could have died on the road or highway due to the car just stopping on it own while driving the warning lights didn't come on until after the car was done going. I had no choice but to get over quick still risking to get hit and unable to do or know anything. This is crazy how you can take car of the car and not be able to do anything other than pay more on the car that was not even close to the total being added on now. The lawsuit filed I should have called for help because now I am stuck and blessed not to be hurt or killed due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422150June 24, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Kia OPTIMA. The contact stated that their vehicle was included in a recall for the engine. The contact had received a recall notice regarding a fuel tube in the vehicle. The contact took the vehicle to the dealer in June who reportedly completed the recall. The contact stated that while driving approximately 35 mph when they began to smell a strong fuel odor. After, parking they noticed fuel leaking from the vehicle. The contact noticed that the same tube mentioned in the recall was fractured and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and offered a one-time courtesy repair however, the parts were on backorder. The approximate failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421922June 22, 2021
ENGINE
The contact owns a 2013 Kia Optima. The contact stated that when driving at 73 mph the engine stalled. The contact stated all lights illuminated on the instrument panel while the failure occurred. The contact was able to coast the vehicle onto the road shoulder. The vehicle was towed to a dealer. The contact stated that the dealer did not perform a diagnostic yet. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421086June 15, 2021
UNKNOWN OR OTHER
I have a 2013 Kia Optima sxl, in the paint color Snow White pearl. The paint is defective. It’s delaminating and peeling all over the car. The hood, rear doors, the pillars along the windshield. The trunk is completely covered in bubbles and is peeling too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420717June 12, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
The factory paint job is delaminating and chipping. Its chipping in different parts. This is a problem because Kia didn’t let the primer sit well or because they didn’t even put primer. You can tell by the way the paint is delaminating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420565June 11, 2021
ENGINE
While driving the car on 5/14/2021, the warning light came on and in 30 seconds, the engine quit. The car was taken to Steve's Tech Senter, Foley, AL. The starter was replaced and still would not run. Steve told me the engine was seized up. I contacted Team Gunther Kia, Daphne, AL, and was told by Cassandra that the car was not under warranty because it had 130000 miles and I had missed the deadline on the recall notice. I have never been notified of a recall notice on the car at all. I did receive a Northern California District document telling me of a class action suit settlement (approximately one year ago). I had no problems with the car at that time and did nothing. There was a timeframe for reporting of 4/12/2021 to the their document which also stated that the engine warranty would be extended. I had no hint of a problem with the car until the engine seized on 5/14/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420258June 9, 2021
ENGINE
The contact owns a 2013 Kia Optima. The contact stated that while her granddaughter was driving at an undetermined speed, the vehicle stalled without warning. The vehicle was later towed to an independent mechanic who diagnosed that the engine rod bearing had failed. The manufacturer was notified of the failure and the contact was advised to tow the vehicle to the local dealer. The contact was informed that the vehicle was covered under the NHTSA recall campaign number 17V224000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419403June 2, 2021
UNKNOWN OR OTHER
Peeling paint and rapid delamination occurring on my vehicle around the windshield area and columns. What started as small chips in 2014 has continued and accelerated and is now peeling in larger sheets down to the metal. Kia dealership will not fix it. Three quotes obtained for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419049May 30, 2021
ENGINE
ON 5/27/2021 I STOPPED AT A RED LIGHT. WHEN SAFE TO PROCEED, I TURNED RIGHT. WITHIN TEN YARDS, THE CAR SLOWED, A "HYBRID SYSTEM MALUFUNTION" WARNING WAS DISPLAYED, AND ALL POWER WAS LOST. CAR TOWED TO KIA OF IRVINE, WHERE SAFETY PLUG ASSEMBLY, HYBRID BATTERY, AND COMPLETE FUEL SYSTEM SERVICE WERE PERFORMED, TOTAL COST TO ME $1,647.31. KIA TECHNICAL OPERATIONS DOCUMENT PS515 APPEARS TO STATE FUSE INSTALLED BY KIA ORIGINALLY IMPROPERLY RATED AT 125 AMP, AS IT IS REPLACED WITH 150 AMP FUSE. WHY IS THIS NOT A TSB, AND THUS A REPAIR COVERED BY WARRANTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418708May 27, 2021
ENGINE
I was driving my car normal speed stop and go and suddenly my vehicle started to smoke and not soon after it was on fire I had my engine replace by keep the 1/21/21-1/31/21 so I’m wondering my why my car is nothing but a metal ashes
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11418340May 24, 2021
AIR BAGS
The contact owns a 2013 Kia Optima. The contact stated that after he purchased the vehicle from the dealer, he noticed that the air bag warning light was illuminated. The vehicle was taken to the dealer and the dealer tried to repair the air bag failure however, they were unsuccessful and informed the contact that the vehicle did not need the air bags since it had seat belts and there were many vehicles on the road without air bags. The dealer also informed the contact that the vehicle was previously involved in a collision. The vehicle was taken to another dealer, Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) and diagnosed that the air bag wirings were faulty and if the contact was involved in a crash, the air bags would not deploy. Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) advised the contact to take the vehicle back to the original dealer since it was a safety failure, and to contact the NHTSA. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417865May 20, 2021
ENGINE
Knock sensor part failure placing vehicle into limp mode, causing loss of power while on interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417872May 20, 2021
ENGINE
I have had my vehicle for 3 years. I have never has any problems with this vehicle. Almost two months ago, my vehicles engine seized while I was driving on the highway with my four children in the vehicle. I had the vehicle towed to Clay Cooley Kia in Irving, Tx. They went on to tell me that they have to fix the other recalls with the vehicle before they could summit anything about my engine which also has a recall on it. After 30 days of having my vehicle, they told me that they could not cover the recall on my engine because I have a salvage title. I was told by their own employee, that it should not matter if my vehicle has a rebuilt title or not. They are being very rude to me and refusing to get me over to higher people at the company as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417916May 20, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
2013 KIA Optima Pearl White Paint peeling and chipping off all around the windshield. May now cause rust and future instability to vehicle frame which could make it dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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