Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11458085March 23, 2022
STRUCTURE:BODY
Paint is chipping everywhere. Snow White pearl
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457956March 23, 2022
ENGINE
The contact owned a 2013 Kia Optima. The contact stated that while the vehicle was parked at the residence, she attempted to start the vehicle and noticed smoke coming from the hood near the battery compartment. The vehicle then caught on fire. The fire department came to extinguish the fire. A fire report was filed. The cause of the fire was a faulty engine component. The vehicle remained at the residence and was not repaired. The vehicle was deemed a total loss. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11457916March 22, 2022
STEERING
Stirring wheel column is loose when turning left or right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457510March 20, 2022
ENGINE
Just purchase this vehicle about a couple a months ago and the engine is knocking,engine needs to be replace , fuel low pressure tool recall on 2013 Kia Optima and recall on the Engine Long Block recall NHTSA recall #17V224, This car was NOT IN A ACCIDENT, ITS WAS TOOK TO KIA DEALERSHIP TO REPLACE THE ENGINE AND THEY REFUSE TO REPLACE IT AND TOLD ME THAT I HAD TO PAY HIM $11,000 TO FIX THIS VECHILE ON 7050 OGDEN AVE BERWYN, IL 60402 KIA DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457095March 17, 2022
STRUCTURE:BODY
Paint chipping off on various spots of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454985March 3, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact initially received a recall notice for NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact took the vehicle to the dealer where he was informed that no issues were found with his vehicle. The contact insisted that a knocking noise could be heard from the vehicle but the dealer stated otherwise. The contact was informed that if the knocking noise he heard persisted, to take the vehicle back to the dealer. The contact stated that the vehicle started to consume an excessive amount of oil and the knocking noise persisted. The check engine warning light illuminated. The contact had taken the vehicle back to the dealer where he was informed that sludge and metal fragments were found in the engine. The contact was informed by the dealer that the manufacturer would be notified about the failure; however, the contact had not yet heard from the dealer or the manufacturer. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455107March 3, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Moved my vehicle from California to New York and when the temperature reached around 30 degree's i noticed that that paint would begin to bubble and flake off. Since i have owned the vehicle the vehicle has not been in a location where temperatures reach below 55 degree's. since I relocated to NY for the past 2 years I have had consistent issues with paint flaking and chipping off my vehicle once temperatures go below 30 degree's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455114March 3, 2022
FUEL/PROPULSION SYSTEM
I was driving to work and smelled fuel. The loud Oder of fuel was coming from under the hood. Called kia and they had the car towed to the Kia place in mobile alabama. Was told that my vin number is not covered under the 3 recalls that they have for this same make and model. Kia place said it has a fuel leak from high pressure fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454382February 27, 2022
ENGINE
Driving on highway and car engine shut off without any notice or warning. Brakes still worked but car shut completely off. Was in car with younger child. Not a pleasant experience. Have to pay over $400 to get it towed to my house. Absolutely, not a car that I want to drive or ever buy Kia brand again!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453840February 24, 2022
STEERING
Steering the vehicle is a struggle. Jerky, not smooth at all. I've had it repaired once over 2 years ago. Same issue has returned... It's like a hard workout for my upper arms. I have done my research, and other owners have complained about the same issue. LONG trips are a nightmare. Any/all help would be greatly appreciated. This has been going for at least the LAST 6 months!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453897February 24, 2022
VISIBILITY/WIPER, STEERING
The contact owns a 2013 Kia Optima. The contact stated while driving at 55 mph during rain, the windshield wiper where violently wiping and there was a burning odor coming from the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11453565February 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM
I was in the fast lane doing about 70 MPH an all of a sudden my car turned off no power at all no warning lights nothing thank God there was no cars on side of me I went over 3 lanes of traffic an got to side of road the engine light was blinking . I had to tow to dealership an they told me that it might be minimum 2 weeks till they can look at my car . So now I have no car an have to be at work in morning . But still making car payments with broken car . I bought car from kia thinking I would not have problem with car specially for the dealership to have for 2 weeks or more so I guess I have to rent a car on top of car payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453336February 22, 2022
STRUCTURE:BODY
The car's paint is comiming off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453337February 22, 2022
FUEL/PROPULSION SYSTEM
The fuel gauge in the dashboard indicates the car still has gas (approx. 1/4 tank) when in reality the tank is empty. This cause to be stranded on the street, freeway, going up the hill in the freeway. This can cost an accident while random stoppage of the car. It happend 4 times already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453486February 22, 2022
ENGINE
The engine is burning thru 2 quarts of motor oil per week. No leaks just burning oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452945February 19, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Smell like gas everyday I don’t want my car get in fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11452786February 18, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
Basically my paint just started peeling off in spots I have pictures and video showing the paint just come off as we blow on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452094February 15, 2022
ELECTRICAL SYSTEM
Kia has replaced the Hybrid battery, which said that would fix the warning light "Hybrid System Failure - Do Not Drive" and the light came on again. This is the second battery that I have replaced. The safety issue caused the car to lose power in the middle of an intersection on the way and barely had enough power to park the car safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451807February 14, 2022
STEERING
In 2013 we were driving to NC it was raining the steering just left the car completely un steerable thank God it had came back to be able to control the car ...told dealership about it they acted like I was crazy ....needless to say we don't drive it when it's raining ...if we get caught in rain we use extra caution and very slow speeds ..at this point it was a new car hadn't even had 150 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451759February 13, 2022
STRUCTURE:BODY
The paint on my white 2013 Kia Optima is starting to flake off on the hood and the passenger side rear door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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