Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11257347September 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO DECELERATE AND MADE AN ABNORMAL NOISE. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256495September 18, 2019
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING, THE CONTACT STATED THAT THERE WAS PLAY IN THE STEERING WHEEL WHEN TURNING LEFT AND RIGHT. ALSO, WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING NOISE WHEN DRIVING OVER BUMPS IN THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256062September 17, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE A 2012 KIA OPTIMA HYBRID AT 80,XXX, AND HAVE ALWAYS KEPT UP WITH THE SCHEDULED SERVICES/MAINTENANCE. I BARELY DRIVE MY CAR NOWADAYS, AND JUST RIDE MY BICYCLE TO TAKE PUBLIC TRANSPORTATION THAT IS 1-MILE AWAY. MY WIFE AND I WERE DRIVING ON THE FREEWAY, GOING 65MPH, 47-MILES INTO OUR DRIVE, OUR CAR STARTED JERKING. WE HAVE ABOUT 3-4 MILES LEFT TO OUR DESTINATION. WHEN YOU PRESSED ON THE GAS, IT SOUNDED LIKE IT WAS JUST ACCELERATING AND NOT SHIFTING TO THE NEXT GEAR. THERE WERE NO WARNING LIGHTS OR NOTIFICATION AS TO WHY THAT WAS HAPPENING. WE EXITED FROM THE FREEWAY AND STOPPED AT A LOCAL PLAZA TO TRY AND RESET THE CAR, AND GAVE THE CAR ABOUT 20-MINS BEFORE DRIVING AGAIN. WHEN WE TRIED DRIVING ABOUT THE LAST 10-MINS, EVEN AT 20MPH, IT WAS STILL JERKING AND STILL SOUNDED LIKE IT WASN'T SHIFTING TO THE NEXT GEAR, AND STILL NO WARNING LIGHTS. WE ENDED UP TOWING OUR CAR BACK HOME BECAUSE WE DIDN'T WANT TO RISK GETTING STUCK ON THE FREEWAY AT 1-2AM. UNFORTUNATELY, I AM THE 2ND OWNER, HOWEVER, I DO HAVE EXTENDED WARRANTY, SO I HOPE THIS ISSUE IS NOT THAT SERIOUS. I WILL DEFINITELY CONTACT KIA AND RAISE THIS CONCERN BECAUSE IT IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255998September 16, 2019
ELECTRICAL SYSTEM
IDK WHO IS GOING TO READ THIS BUT HOPEFULLY SOMEONE CAN TELL ME A LITTLE SOMETHING ABOUT MY KIA OP.HYBRID! ABOUT 2 MONTHS AGO, A TRUCK HIT MY CAR AND MY ABS LIGHT CAME ON. MY CAR WAS TAKEN TO HUBCITY HAGERSTOWN MD THEY FIXED THE BODY REPAIRS, THEN THEY TOOK IT TO KIA HAGERSTOWN MD TO GET THE ABS SYSTEM FIXED (WHICH MY WARRANTY COMPANY HAD TO PAY FOR IT). ABOUT A WEEK AGO I TOOK IT TO KIA LETTING ONE OF THE SERVICE MANAGERS KNOW IT'S HAVING SOME PUSH BACK WHEN I'M DRIVING THAT IT WASN'T HAVING BEFORE HE ACCIDENT SUCH AS ON THE HIGHWAY IT WILL FEEL LIKE IT DOESN'T WANT TO GO. I'LL BE GOING A CERTAIN SPEED FOR A WHILE, IT'LL GIVE PUSH BACK REV ALL THE WAY UP TO 5RPM ACTS LIKE IT DOESN'T WANT TO KEEP GOING THEN IT GOES BACK DOWN TO A LOWER NUMBER AND ACTS FINE. THEN A FEW TIMES NOW I'LL BE AT A STOP LIGHT OR STOP SIGN I'LL PRESS ON THE GAS IT DIDN'T GO I'LL LET GO OF THE GAS IT REVS UP, JERKS AND GOES BY ITSELF!!!!!! ALMOST MAKING ME HIT THE VEHICLES IN FRONT OF ME. HE DROVE MY CAR FELT HOW IT WAS DRIVING AND SAID CERTAIN THINGS COULD HAVE BEEN FROM THE CAR ACCIDENT AND TO BRING IT BACK ASAP. I WAS DRIVING ON THE HIGHWAY ON THE 14TH OF THIS MONTH I WAS DRIVING ABOUT 65 70 IT WAS ACTIN A LITTLE JERKY AND WASN'T GOING ANYMORE THEN THE DASHBOARD LIGHT CAME ON AGAIN AND SAID HYBRID SYSTEM WARNING DO NOT DRIVE AND THE CAR LITERALLY WOULDN'T LET'S ME GO ANYMORE. I GOT STUCK MIDDLE OF THE HIGHWAY AND FREDRICK MD HIGHWAY PATROL HAD TO ASSIST ME. OUT OF ALL THE TROUBLES I HAD ALMOST HITTING A FEW CARS IN FRONT OF ME (WHICH WOULDN'T OF BEEN MY FAULT EACH TIME IT'S HAPPENED) AND MY CAR JUST TURNING OFF IN THE MIDDLE OF THE HIGHWAY HAS BEEN THE WORST SINCE I'VE HAD IT. MIND YOU THIS IS ALL WITHIN A 2-3 MONTH TIME FRAME AND MY CAR WASN'T LIKE THIS BEFORE. JUNE 14TH WAS THE DAY MY CAR GOT HIT SINCE THEN HAS BEEN HELL WITH THIS CAR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254565September 10, 2019
AIR BAGS
WAS DRIVING AND THE AIR BAG LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252722September 2, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY 2012 KIA OPTIMA ON MULTIPLE OCCASIONS HAS SHUT OFF WHILE THE VEHICLE WAS IN MOTION. WHILE DRIVING, AS I DECREASE MY SPEED, SUDDENLY THE CAR WILL EXPERIENCE JERKING AND THEN SUDDENLY SHUT OFF. THIS HAS OCCUR WHILE DRIVING ON THE FREEWAY AND TRAFFIC HAS SLOWED DOWN TO 10 MPH OR LESS AND WHILE APPROACHING A LIGHT OR CROSSING AND INTERSECTION AND TRAFFIC IS SLOWING DOWN. WHILE THE CAR IS AT STEADY SPEED, AT 20 - 40 MPH THE CAR JERKS AS I'M TRYING TO MAINTAIN WITH THE FLOW OF TRAFFIC. MY CAR HAS HAD ROUTINE MAINTENANCE AND MECHANICS HAVE BEEN UNABLE TO IDENTIFY OR REMEDY THE ISSUE. MY LAST TWO INCIDENTS WERE 8/21/19 FREEWAY WHILE IN THE FAST LANE NEXT TO THE CARPOOL LANE AND NOW 8/29 ON CITY STREET. I ALSO EXPERIENCED THIS ON MARCH 3,2019 (HAD A FUEL PUMP REPLACEMENT WHICH STILL DID NOT REMEDY THE ISSUE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252616August 31, 2019
UNKNOWN OR OTHER
AC AIR CONDITIONING UNIT: WE HAVE OWNED THIS VEHICLE SINCE DAY 1. WHEN UTILIZING AC AIR CONDITIONING SYSTEM DURING HOT TEMPERATURES, FAN BEGINS TO BLOW HOT AND HUMID AIR EVEN AT THE LOWEST TEMPERATURE SETTING. THIS HAS OCCURRED THROUGHOUT THE TIME WE HAVE OWNED THE VEHICLE AND WHEN REPORTED TO THE DEALERSHIP, THEY ALWAYS STATE THAT THE UNIT IS WORKING AS IT IS DESIGNED. THEIR ONLY SOLUTION IS TO BRING IT IN EACH TIME IT HAPPENS, WHICH IS ABSURD SINCE IT SOMETIMES HAPPENS AFTER THEY ARE CLOSED. WHEN I ASKED TO DIAGNOSE THE ELECTRICAL SYSTEM THAT CORRELATES WITH THE AC UNIT, THEY STATE THAT I WOULD NEED TO AUTHORIZE THE WORK AND THEY DO NOT KNOW HOW LONG IT WOULD TAKE. IT COULD TAKE 2 OR 4 HOURS. AT MECHANICAL RATE, THAT WOULD BE AROUND $500. THE MOST RECENT EVENT WAS ON AUGUST 28, 2019 WHEN THE CAR HAD APPROXIMATELY 88000 MILES. I WILL TAKING IT BACK FOR WARRANTY ISSUE ON THE CLICKING OF THE STEERING AND WILL HAVE THEM DO THEIR BASIC DIAGNOSIS BECAUSE A TEAR OWN WOULD BE AT MY COST. BECAUSE I MAINTAIN MY CARS TO KEEP THEM BEYOND 100K MILES, I AM CONCERNED AT THE COST OF AN AC UNIT THAT HAS SHOWN TO NOT WORK PROPERLY. I WAS WILLING TO LIVE WITH LOOSE STEERING ISSUE, BUT THIS IS MORE PROBLEMATIC SINCE MY WIFE IS IN MENOPAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252630August 31, 2019
ENGINE
I WAS DRIVING YESTERDAY AND AS I CAME TO A RED LIGHT THE CAR DIED AND ALL THE DASH LIGHTS CAME ON, I WAS ABLE TO START IT BACK AND HAD NO PROBLEMS. TONIGHT I WAS IN THE INTERSTATE AT ABOUT 70-75 MPH CAR LOST POWER AND ENGINE MADE TERRIBLE KNOCKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252103August 28, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BRAKE LIGHT SWITCH MALFUNCTIONING. BRAKE LIGHT ON ALL THE TIME RENDERING CRUISE CONTROL AND ELECTRONIC STABILITY CONTROL INOPERABLE. LOSS OF POWER IN ENGINE AS IT THINKS BRAKES ARE APPLIED MAKING IT DANGEROUS TO DRIVE. ROOT CAUSE IS BRAKE PEDAL STOPPER (KIA PART 32876-36000) DEVELOPING A PUNCTURE HOLE OVER TIME MAKING THE BRAKE SWITCH BELIEVE BRAKES ARE APPLIED. KNOWN ISSUE ON OTHER KIA MODELS. BELIEVE THE SORENTO ALREADY HAVE A RECALL FOR SOMETHING VERY SIMILAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251886August 27, 2019
ENGINE
UPON ACCELERATION THE MOTOR SEIZED AND STARTED SMOKING. I HAD TO QUICKLY APPLY THE BRAKES AND GET OFF THE INTERSTATE DUE TO AN 18 WHEELER BEING RIGHT BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246343August 26, 2019
ENGINE
ON AUG 2ND I WAS DRIVING THRU UTAH ON MY WAY TO TN. I CAR STARTING HAVING SOME SPUTTERING/HESITATION ISSUES WHEN GOING FROM A COMPLETE STOP. I THERE WAS NO WARRING ON MY INSTRUMENTAL PANEL. ALL ELECTRONICS (AC, RADIO, ETC) WERE WORKING FINE. I CONTINUED ON AND SHORTLY THERE AFTER MY CAR STARTED NOT ACCELERATING AT ALL WHILE DRIVING DOWN A MAJOR FREEWAY. I HAD NO POWER AT ALL. STILL NO WARRING ON THE PANEL. I MANAGED TO GET OFF THE FREEWAY AND BARELY MADE IT TO A SIDE STREET NEAR A GAS STATION. I WAS ALMOST HIT DUE TO THE FACT I COULDN'T ACCELERATE MY CAR. I PRELIMINARY INSPECTION OF THE CAR BY A MECHANIC REVELED THAT I HAD A BLOWN MOTOR. I GOT IT TOWED FROM THE MECH SHOP TO THE DEALERSHIP, AND BEGAN WORKING WITH KIA CONSUMER AFFAIRS. AT PRESENT I AM BEING TOLD THAT THIS IS A MAINTENANCE ISSUE AND NOT PART OF KIA'S MOTOR ISSUES. HOWEVER I ALWAYS GET MY OIL CHANGED WITH FULL SYNTHETIC OIL AND A KIA OIL FILTER. THIS IS DONE ABOUT EVERY 5K MILES. ADDITIONALLY I HAD KIA DO THE 90K MILE RECOMMENDED SERVICE ON THE CAR. THIS IS NOT A MAINTENANCE ISSUE AND SO FAR KIA HAS REFUSED TO FIX OR ACKNOWLEDGE THEIR POOR MANUFACTURING OF THIS TURBO GDI MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246227August 24, 2019
VEHICLE SPEED CONTROL
THE GAS PEDDLE STOPS WORKING AND THE VEHICLE DECELERATES AS YOU ARE IN MOTION. AFTER STEPPING ON THE PEDDLE A FEW TIMES IT BEGINS TO ACCELERATE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244338August 16, 2019
SERVICE BRAKES
WHILE DRIVING THE VEHICLE BEGAN TO DECELERATE (BRAKE) ON ITS OWN. WHEN I PRESSED ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I WAS ALMOST REAR ENDED WHEN I ATTEMPTED TO MERGE INTO TRAFFIC BECAUSE MY CAR IMMEDIATELY BEGAN TO DECELERATE WHILE PRESSING THE GAS PEDAL. IT HAPPENED ONCE AGAIN WHILE DRIVING ON THE INTERSTATE AT ABOUT 65 MPH AND WITHIN SECONDS DECELERATED TO ABOUT 40 MPH WITHOUT EVER PRESSING THE BRAKE PEDAL. THE BRAKE LIGHTS ARE ON EVEN WHEN THE CAR IS TURNED OFF. DUE TO THIS IT APPEARS MY "TRACTION CONTROL" WARNING INDICATOR BECOMES ILLUMINATED. I AM AWARE THAT A RECALL WAS ISSUED FOR THIS EXACT SAME THING BUT ONLY FOR THE 2012-2014 KIA FORTE (RECALL NUMBER 17V773000). THIS IS A MAJOR SAFETY ISSUE/HAZARD FOR WHICH THE RECALL NEEDS TO BE EXTENDED TO THE 2012 KIA OPTIMA AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243704August 13, 2019
ENGINE
WE WERE DRIVING DOWN THE HIGHWAY AND THE CAR STARTED ACTING FUNNY. IT SAID TO PULL OVER AND STOP DRIVING. IT WAS A VERY HOT AND HUMID DAY AND WE THOUGHT THE MOTOR WAS JUST HOT. WE STARTED GOING AGAIN AND IT SEEMED OKAY. WE MADE IT TO OUR DESTINATION OKAY WE DROVE GOING HOME THE ENGINE STARTED ACTING UP WE DIDN'T MAKE IT HOME WE HAD TO GET A TOW TRUCK , THE MOTOR HAD DIED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243794August 13, 2019
EXTERIOR LIGHTING
ABOUT 4 YEARS AGO THE HEADLIGHTS ON MY 2012 KIA OPTIMA SX STARTING GETTING DIM. I TOOK IT IN TO THE DEALER AND THEY REPLACED BULBS WHICH MADE NO DIFFERENCE. I TOOK IT IN AGAIN ABOUT 2 YEARS AGO BECAUSE IT WAS BECOMING DIFFICULT TO SEE AT NIGHT. THEY COULDN'T FIGURE OUT THE PROBLEM. THEY HAD MY CAR OVERNIGHT SO THE SERVICE TECH DROVE IT THAT EVENING TO SEE HOW BAD IT WAS. HE TOLD ME THAT HE TURNED UP A DARK ROAD, TURNED THE CAR AROUND, FLIPPED THE HIGH BEAMS ON SO HE COULD FIND HIS WAY BACK TO THE DEALERSHIP. HE TOLD ME THAT IT SCARED THE YOU-KNOW-WHAT OUT OF HIM AND HE WAS SORRY BUT ALL HE COULD DO IS REPLACE THE ENTIRE HEADLIGHT ASSEMBLIES AND IT WOULD COST ME $2500.00! I WENT ONLINE TO SEE IF OTHERS WERE HAVING THIS PROBLEM AND I SEE HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. I NO LONGER DRIVE THE CAR AT NIGHT AND HAVE TO RELY ON MY HUSBAND FOR TRANSPORTATION AFTER DARK. I MIGHT TRY TO TRADE THE CAR IN FOR SOMETHING WITH REAL HEADLIGHTS BUT I'M AFRAID THAT I WON'T BE ABLE TO TRADE IT IN THIS CONDITION. I DID FIND A TBS #ELE181 THAT SAYS IT'S PART OF A WARRANTY EXTENTION WTY014 THAT REPLACES THE HEADLIGHTS FOR THIS VERY CONDITION ON MY CAR MODEL AND YEAR BUT WHEN I CALLED THE DEALERSHIP THEY SAID IT ONLY APPLIES TO KOREAN MADE VEHICLES. MINE IS AN AMERICAN MADE KIA THAT, OBVIOUSLY, HAS THE SAME ISSUE. WHY WOULDN'T ALL KIA OPTIMAS WITH THIS EXTREMELY HAZARDOUS PROBLEM BE ELIGIBLE FOR THIS WARRANTY EXTENSION? HELP! I'M AT MY WITS END!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242904August 9, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 60 MPH, THE PANORAMIC SUN ROOF GLASS FRACTURED AND FELL ONTO THE REAR PASSENGER SEATS. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 101,119.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242618August 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE BEFORE IT BEGAN TO RESUME NORMAL DRIVING. THE FAILURE CONTINUED TO PERSIST THROUGHOUT THE DURATION OF THE DRIVE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED VALLEY HI TOYOTA (14612 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 241-6484), BUT THE DEALER HAD YET TO RESPOND DESPITE NUMEROUS ATTEMPTS TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE HIS VEHICLE TOWED AND SERVICED AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241996August 6, 2019
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V363000 (AIR BAGS) AND 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. GERVAIS KIA (6 INDUSTRIAL AVE, LOWELL, MA 01851, (978) 454-1202) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING 20 MPH, THE CONTACT NOTICED AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL AND THE ENGINE STALLED. THE CONTACT HAD TO VEER TO THE SHOULDER OF THE ROAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER UPDATED THE ENGINE MODULE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 13157669. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241604August 4, 2019
ENGINE
WHILE DRIVING ON THE HIGHWAY MY 2012 KIA OPTIMA HYBRID SLOWED DOWN TO 45MPH AND ENGINE STARTED TO MAKE NOISES. THIS CAME WITH NO MECHANICAL WARNING, NO "CHECK ENGINE SOON" OR OTHER WARNING LIGHTS, AND HAD BEEN DRIVING PERFECTLY BEFORE IT WAS PARKED. CHECKED OIL AND OIL LEVEL WAS PERFECT. CALLED MECHANIC AND HE ASKED ME TO TAKE A CLOSE LOOK AT OIL. OIL HAD SMALL SHINY METAL SHAVINGS ON STICK THAT TRANSFERRED TO FINGERS WHEN RUBBED. HAD CAR TOWED OVER 30 MILES TO NEAREST KIA DEALERSHIP. CAR WAS DIAGNOSED WITH "ENGINE FAILURE" DUE TO ROD END BEARINGS. I AM THE 2ND OWNER OF THIS CAR THE I BOUGHT FROM A MASTER MECHANIC AT A LEXUS DEALERSHIP. WE ARE VERY METICULOUS AND TAKE VERY GOOD CARE OF OUR VEHICLES. THIS IS NOT A OWNER PROBLEM. DEALERSHIP WANTS $10,000 FOR A NEW MOTOR, $4,000 FOR A USED (ALTHOUGH THERE ARE NONE CURRENTLY B/C THERE IS A SHORTAGE), OR $6,000 TO REBUILD CURRENT MOTOR. SERVICE MANAGER WAS "SURPRISED" TO HEAR ABOUT THE METAL FLAKES AS THEY DIDN'T SEE THAT DURING THE DIAGNOSES. BOTH KIA DEALER AND KIA CORP ARE STANDING BEHIND THE NO RECALL ON HYBRIDS. SAID ALTHOUGH THE ENGINE IS THE SAME, THEY WERE MADE IN DIFFERENT FACTORIES, BUT COULD HAVE SHARED THE SAME PARTS. SERVICE MANAGER STATED, "YOU HAVE A LOT OF MILES ON THIS CAR"......146K.......I MEAN, IF I CAN NOT TRUST TO GET 150K OUT OF A KIA WHY WOULD I EVER WANT TO PURCHASE ONE AGAIN??? I ASKED HIM TO EXPLAIN HOW THIS COULD HAPPEN AND HIS RESPONSE WAS, "IT IS A MECHANICAL PIECE OF EQUIPMENT". KIA NEEDS TO STOP PUTTING BLAME ON ITS OWNERS AND TAKE RESPONSIBILITY OF THEIR FAULTILY ENGINES FOR THE HYBRIDS AS THEY HAVE ON THE NON-HYBRID MODELS. THERE ARE TOO MANY OTHER COMPLAINS HAVING THE SAME RESULTS AND STORIES FOR THIS TO BE AN OWNER PROBLEM. IT HAS BEEN A MONTH NOW, AND NO ONE IS BUDGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241177August 1, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
ON 4/9/19, MY VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT FROM MY WORK ON WAY TO SIMI VALLEY FIRST KIA DEALERSHIP. I WAS ON 118 FREEWAY WESTBOUND IN SLOW LANE IN CHATSWORTH, CA. ONTO FREEWAY SHOULDER TO CALL AAA WHEN A STRANGER PULLED UP AHEAD OF ME, GOT OUT OF HIS CAR, RAN TOWARDS ME SHOUTING TO ME TO GET OUT, THE CAR WAS ON FIRE BENEATH LEVEL OF THE WINDOWS SO I COULDNT SEE THE FIRE.. I GOT OUT, IT BLEW UP, & WAS TOTALLED. NO COLLISION OCCURRED. MY WITNESS SAVED MY LIFE. HE TOOK A VIDEO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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