Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11512725March 20, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 30 MPH, she observed a knocking sound coming from the engine compartment, and then the vehicle stalled. On the third attempt, the vehicle restarted, with the check engine warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was then towed it an independent mechanic where the vehicle was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,674.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511637March 13, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The fuel rail seals keep leaking and spraying fuel all over . Fuel rail needs replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511467March 12, 2023
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
The engine lost power taking off crossing a major roadway, resulting in a stall, vehicle had to be restarted in a panic. The knocking and loss of power put me and my passenger in danger of a side impact from cross traffic. The issue was reproduced by a dealer upon further inspection. The vehicle will be inspected by a service department at certified dealership. No warnings lights or fault warnings appeared related to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511227March 10, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
On 3/1/23 on my way home from my which the site was in Perth Amboy, NJ. At the North Somerset rest stop, just exited the I-76 westbound. I lost power around 65 mph. I didn't get any response from my brakes at first and nothing from my accelerator. Upon drifting and praying that I'd make it to the lot out of the main exiting lane. Upon pulling into a spot at the very farthest spot from the building, I noticed my check engine light is flashing. Press my brakes were working. Accelerator was hardly responding. I've worked on my car and my families cars, and cars most of my life. I had my code reader with me. Plugged it in and got the code that I've heard and read about. P1326 knock sensor. Knowing about this about Kia and Hyuandi, I knew my engine was dead. Thank God it didn't catch fire like some others have. I had it towed to Smail Kia in Greensburg, PA. That was the closest and NOT the dealer I bought it from. We bought it from Century 3 Kia West Mifflin, PA. After their promises that the engine would get replaced, lack of communication, many of my calls,voicemail, emails and showing up in person,(had to move 2 things that would've been in the way of the swapping of the engine) and a week later Kia denied my replacement due to "power adders". None of which I have, use or cause any issues. NO TESTING WAS DONE ON WHAT THEY THOUGHT WAS POWER ADDERS. HOWEVER, ALL OF THE TESTS THAT SHOW THEIR FAULTY ENGINE COMPONENTS AS PERR THE FEDERAL LAWSUITS AND RECALLS.....ALL FAILED! I can't drive the car. It's dangerous for myself and any other motorist. Could explode, catch fire or completely fail on ANY highway/roadway. I need my car for my career and above all, my life sustaining health and medical appointments Now I'm left with no vehicle. I still owe around a year- year and a half. As well as car insurance. Now what? Kia needs to do the right thing here, for myself and anyon else suffering from this horrific life changing nightmare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510754March 8, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Rear outer TAIL LAMP combination assemblies (NOT the inner lights on the trunk lid) have failed Virginia State SAFETY Inspection due to accumulation of moisture and standing water in BOTH left and right outer tail lamps, causing LEDs in the tail lamp assembly to burn out and not illuminate. There have already been multiple Technical Service Bulletins (TSBs) on the matter (i.e. KIA TSB PS364, KIA TSB BOD143, KIA TSB BOD172), and the cause outlined in these TSBs has been a DEFECT in design leading to a gap between the tail lamp housing gasket and the vehicle body allowing WATER INTRUSION. KIA has neglected to inspect, fix, or add additional gaskets per their instructions during eligible warranty periods, and extended warranties refuse to fix the issue as they classify it as water intrusion. This pins the financial burden to fix the safety issue on the customer/driver, as KIA dealers have quoted $1,232.46 for replacement of these tail lamps. What component or system failed or malfunctioned, and is it available for inspection upon request? Components: Rear outer tail lamp combination assemblies (both left and right) (NOT the lamps on the trunk lid). Inspection availability: LIMITED due to significant time pressure and inconvenience (since the tail lamps have caused the vehicle to fail Virginia State Safety Inspection, the car needs to be fixed ASAP to resume commute to work, etc.) How was your safety or the safety of others put at risk? Lower visibility for others, may result in incident. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by KIA dealer themselves. Also, multiple customer complaints on internet, as well as TSBs. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? KIA dealer did not inspect during warranty. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No and UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510303March 6, 2023
ENGINE
Oil Changed 02/18/23, No leaks reported. Highway driving, now the vehicle is burning oil and has leaks, engine not running properly at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510347March 6, 2023
ENGINE
I had brought a 2015 kia optima lx from a lot and i only had it 2 days i was on my way to work and it just cut off in the middle of the road i didnt know it had recalls until till after somebody told me so i took it to kia they said they couldn’t fix it and told me my motor was locked and that i was gone have to pay $8,650 to get a new motor put in my car has been sitting since march 11 2022 and march 112023 will be a year that it has set and now since i have been getting recall notification about my car they not gone do nothing about it until i get my motor just like its a update needed on my car not gone be able to get it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509875March 2, 2023
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact stated that while the vehicle was idling at a traffic light, the vehicle lost motive power and stalled. The contact was able to restart the vehicle and move to the side of the road where the vehicle stalled again. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) had not been completed and the warranty coverage for the engine replacement would not be honored. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509934March 2, 2023
ENGINE
lights in dashboard always on , something wrong with engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509602February 28, 2023
ENGINE
There is an open recall on the engine of my vehicle 2015 Kia Optima. The engine is giving problems and has been at the local dealership since December 1st, 2022. They stated they will not fix it because the vehicle has a salvage title. According to the information we have obtained this doesn't null the recall repairs on the vehicle. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508833February 24, 2023
ENGINE
At or around 66k miles my vehicle stalled then shut off in traffic. No warning or signals. My vehicle went into limp mode. KSDS Knock sensor campaign installed prior. Oil had been consuming at a abnormal rate causing me to do oil changes more frequently and in between changes adding oil. Towed it to dealership because I was told as long as I had the KSDS update and maintenance records of which I did myself because it became expensive and records show on Carfax. After dealer mechanic looked at vehicle said I needed a new engine and Kia Corporate denied my claim claiming it was neglect which is absolutely untrue! They didn't even accept my records although on Carfax. With only 66k miles and being denied my vehicle sits worthless because Kia won't honor its warranty or recall. I even purchased gap insurance originally totally lost of money. I'm afraid my vehicle will catch on fire as it's been sitting for several months in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508652February 23, 2023
ENGINE, STEERING
Knocking noise coming from engine. Pulley is wobbly. Oil leak coming from timing cover. Knocking noise come from Connecting rod knocking. Engine will have to be replaced or rebuilt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508797February 23, 2023
ENGINE
after completing a routine oil change earlier in the day, the engine seized and the car had to be towed. When contacting Kia I was told their was a recall and if the knock sensor wasn't installed we are responsible. I communicated that we were unaware of a recall and were never notified of one as we are the 2nd owners of the vehicle. I later received in the mail a re-issue of what they claim to have sent out originally and was instructed to take the car to the nearest Kia dealer where they have since denied the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508498February 22, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The vehicle failed to restart and was towed to the residence. The contact who is an independent mechanic, diagnosed the vehicle and determined that the engine seized. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508342February 21, 2023
ENGINE
2015 KIA OPTIMA. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE ENGINE SEIZED AFTER FOUR MONTHS OF PURCHASING THE VEHICLE. AND THERE IS AN UNADDRESSED/OPEN RECALL THAT WAS NEVER REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508125February 20, 2023
ELECTRICAL SYSTEM
The driver side brake light and tail light is out. I have noticed this same problem on a few other Optimas' in my neighborhood about the same year as mine. There is a YouTube video saying it's because of the tail light connector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507810February 17, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Paint on the entire car is delaminating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507886February 17, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated that while driving approximately 70 MPH and taking the off ramp, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to his fiancé's residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507714February 16, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Car has been broken in twice. First they stole all my belongings. The second time they took my car and got a ticket and destroyed the inside of it. The car can easily be stolen again. Only option I have is use the steering wheel lock that I purchased at autozone
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507107February 13, 2023
ENGINE
On December 14 2022 I had my oil changed at a service center. On December 14 2022 later in the day after the oil change service had been completed my vehicle vehicle began to sputter then stalled while driving down the road almost creating an accident. There were no warning lamps messages or other symptoms prior to stalling on the road. As the vehicle began sputtering and stalling the warning lamps then became illuminated. I coasted my vehicle to safety and parked it. I scheduled the first available appointment with a Kia dealership and had it towed in. They did an inspection completed a recall and said I needed a whole new engine and only the short block was covered. I have service records for regular maintenance. I have contact the dealership and manufacturer with a response that the engine replacement is not currently covered at this time. I believe that if the vehicle was at a higher speed or more traffic was present that the engine failure could have caused serious injury or fatalities. My vehicle is available for inspection if requested. My vehicle is still located at the Kia dealership. I currently do not have an invoice or paper receipt from them. I do have an email from the dealership stating a new engine cost before taxes. I am unable to upload the file on this page for some reason. I can make it available if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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