Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11540312August 23, 2023
SEAT BELTS
The contact owns a 2013 Kia Optima. The contact stated that upon entering the vehicle and fastening his seat belt, the seat belt warning light remained illuminated. After unfastening the seat belt, the seat belt warning light turned off. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt buckle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539971August 22, 2023
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
My car paint as been chipping off. I see a lot of cars like mine in the street with the same isssue , specially Perales white kias . They look like junk cars . Paint was not good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540199August 22, 2023
ENGINE
My 2013 KIA Optima caught fire about three weeks ago I don't know what caused it, but it started under the hood of the car where the motor is. Initially the car stopped when I had an oil change and I thought it was the starter. I had a new one put on and it started. I drove it and it caught fire. Now it is sitting at my home and the fuse compartment have been stolen out of the car. If someone will let me know what to do about the situation and what caused the fire, I would really appreciate it. Also, if someone could let me know if the fire was caused by one of the recalls for that car. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11539796August 21, 2023
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11539068August 17, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538148August 12, 2023
AIR BAGS
airbag light wont go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537916August 11, 2023
POWER TRAIN, ENGINE
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power and stalled. Several attempts to restart the vehicle failed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was then towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538040August 11, 2023
STRUCTURE:BODY
2013 Optima SXL with snow white pearl paint. Paint began coming off in areas around the windshield back in 2017. At the time I thought it may have had something to do with the people who replaced my windshield. Had a 50 cent piece size area come off the hood in the car wash shortly after. I have continued to experience paint bubbling and loss ever since. Now I'm considering an upgrade but am worried about my trade in value due to the condition of the paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537214August 8, 2023
STEERING
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed and driving a bump in the roadway, the steering wheel vibrated briefly before returning to normal functionality, which had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related it to TSB: CHA-060, but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536805August 6, 2023
STEERING, AIR BAGS, ENGINE
Every since I purchased this car in 2013 I have had nothing but trouble out of it I have called the Kia company numberous times and they never respond all I asked them to do is replace the car I trusted in Kia I love my car but it is severely dangerous please help me before it gets me and my family hurt
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536439August 4, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to the dealer for an engine replacement. The contact stated that after picking up the vehicle from the dealer and driving 40 MPH to the residence, she heard abnormal gurgitation sounds coming from the rear driver's side of the vehicle. The contact stated that upon parking the vehicle at the residence, she noticed that a significant amount of gasoline was leaking out of the fuel tank. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V093000 (Fuel system, Gasoline); however, the parts were not yet available. The vehicle remained at the dealer for a month but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536294August 3, 2023
STEERING
MDPS FLEXIBLE COUPLING has failed. We hear a clunking sound whenever we turn the steering wheel. The wheel heavily vibrates while driving when hitting a slight bump, pothole, or when turning. Worried that this will affect the steering and won't be able to control the vehicle now that the coupling has failed. Dealership and a separate car repair place has confirmed and reproduced the issue. No warning messages or lights. Kia is refusing the replace this since it has been more than 10 years since the vehicle was first serviced. Was never notified about this issue when they first reported the TSB in mid-2016. https://static.nhtsa.gov/odi/tsbs/2017/MC-10109834-9999.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535923August 1, 2023
WHEELS, STEERING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534449July 25, 2023
POWER TRAIN, SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2013 Kia Optima. The contact stated while parking the vehicle and attempting to turn off the vehicle, the message “Shift to Park” was displayed. The contact restarted the vehicle, shifted the vehicle into drive and then shifted back to park and the contact was able to shut off the vehicle. The vehicle was not diagnosed. On another occasion, the contact stated while pulling out the driveway the brakes applied unintendedly with the brake light remaining illuminated. The traction control warning light, the ABS warning light, the auto lock warning light illuminated and the code “EPB auto hold” was displayed. The contact shut off the vehicle, but the failure persisted. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534042July 24, 2023
POWER TRAIN
Hello, I had my vehicle's engine replaced by a dealership (Reason - recall on engine and failure on freeway that has me traumatized!!!) and due to the labor done at Kia Tullahoma, TN my transmission has failed causing a near mishap crash on the freeway due to transmission slip. Noticed transmission fluid leaking. After taking it to another dealership (Kia Anderson, SC) they inspected and said that the labor performed by previous dealership had caused the malfunction. Today (7-24-23) Kia Tullahoma, TN refuses to cover the new transmission that now I have to replace due to their negligence. Due to separation of the transmission to engine the output seals started leaking and causing the incident. May I add that the engine might be at risk due to this also. Please post or let Kia corporate. I will also make claim. Thank you!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532903July 18, 2023
UNKNOWN OR OTHER
The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked and unattended, it spontaneously caught fire. There were no warning lights illuminated before the failure. There were no reported injuries. No police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11532434July 15, 2023
ENGINE, VEHICLE SPEED CONTROL
The car shut off on me while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531499July 11, 2023
EXTERIOR LIGHTING
The hid headlights. Specifically low beams go dim.They are so dim you can not drive safely at night. Change the bulbs and still the same issue.My understanding the reflector housing on the projector gets worn out and does reduce the light output of low beams. This is a driving hazard at night.this issue affecting the sx and sxl models with hid projector headlights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531481July 10, 2023
ENGINE
I was driving to work and started hearing a very loud knocking noise. I got to a stop light and my car just shut off. When I restarted the car it was making the noise and shut off again. Sounds louder as you push on gas paddle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531132July 9, 2023
UNKNOWN OR OTHER, ENGINE
recall is extremely dangerous and I was informed very late. Was not given a rental for the time being. Difficult to find service immediately. Do not feel safe driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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