Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11421984June 23, 2021
ENGINE
Oil changed every 3000 miles. Driving to work the other day check engine light came on. Car went into limp mode. Pulled code and it was for rod bearings. Supposedly rod bearings had been repaired by recall before. Car only has 91,000 miles on it. So shouldn't need another set of rod bearings if previously replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422024June 23, 2021
ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2012 Kia Optima. The contact stated while driving 40 mph, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was being serviced. The failure was not diagnosed or repaired. Upon investigation, the contact associated the failure to NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 147,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421524June 20, 2021
UNKNOWN OR OTHER
I was driving normal and started to hear a hissing noise in the front of vehicle. A vehicle cut in front of me I hit the brakes and another vehicle didn't slow fast enough and I went to hit the accelerator and had no power as usual and swerved to avoid the collision. I called dealership they said possibly my wastegate is out of normal voltage or need new turbo. I had a second opinion and they noticed the bolts and nut to service wastegate are rounded showing an attempt to maybe service or repair but unsuccessful. The turbo shows full function just inadequate boost.. The manufacturer has a bulletin and testing procedure Released on WASTEGATE test and adjusting procedure if needed as possible remedy. But I saw no recalls for my vehicle so reporting what I almost experienced and glad I have good driving experience to avoid an accident or life threatening situation behind the wheel of this vehicle now I don't feel safe until its proven resolved not just temporary fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420827June 14, 2021
ENGINE, UNKNOWN OR OTHER
When getting on oil change at myCarDoc they wrote the wrong mileage on my car so the CARFAX is off. My engine broke down randomly the other day on the highway and now I need a whole new engine..and to find out the mileage was off when getting maintenance done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420493June 10, 2021
ENGINE
The contact owns a 2012 Kia Optima. The contact stated while driving 35 mph, the vehicle stalled with the check engine warning light illuminated. The contact stated that there was smoke coming from under the hood. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V224000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420175June 8, 2021
ENGINE
The contact owns a 2012 Kia Optima. The contact stated while driving approximately 66 mph, the contact heard an abnormal sound coming from the engine compartment. The vehicle loss motive power. The contact pulled over and restarted the vehicle. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419045May 30, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Car started idling and running rough out of no where. When I put the computer diagnostic on it it tells me there's problems with the fuel rail pressure sensor. Also the car won't go into drive or reverse but nothing is wrong with the transmission?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417478May 17, 2021
ENGINE
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LOSS ENGINE FUNCTIONALITY. THE CONTACT PULLED OVER HOWEVER, THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416566May 14, 2021
VEHICLE SPEED CONTROL, POWER TRAIN
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE FAILED TO ACCELERATE ABOVE 45 MPH. THERE WAS WHITE SMOKE BEGINNING TO COME FROM UNDERNEATH THE HOOD OF THE VEHICLE AND THE EXHAUST. THE CONTACT STATED THAT IT HAD GOTTEN TO THE POINT WHERE THEY WOULD HAVE TO ADD OIL TO THEIR VEHICLE EVERY 100 MILES. THE CHECK OIL WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VALLEY HI KIA 14644 VALLEY CENTER DR, VICTORVILLE, CA 92395; 877-305-9865). THE VEHICLE HAD TOO HIGH LEVELS OF THE OIL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO CHANGED THE OIL AND CHANGED THE CRANK SENSOR. THE CONTACT WAS TOLD THAT ROD BARRING MATERIAL WAS FOUND IN THEIR OIL. THE VEHICLE HAD NOT BEEN REPAIRED AND THE FAILURES PERSIST TODAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415662May 8, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THA CAR SHUT DOWN IN THE MIDDLE OF THE ROAD WOULD NOT START ALL LIGHTS CAME ON AND COULD NOT STEER GAVE THE CAR GAS ON GAS PEDAL NOR COULD I BRAKE TO GET OUT OF THE ROAD. HAS BEEN TOWED TO DEMONTROND KIA TO SEE IF UNDER WARRANTY FOR REPAIRS ALMOST LOST MY LIFE ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415139May 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND STALLED WITH THE BATTERY AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED SHE SHIFTED TO NEUTRAL AND PUSHED THE VEHICLE INTO HER DRIVEWAY. THE VEHICLE WAS TOWED TO QUALITY KIA OF GREENWOOD (1706 MONTAGUE AVE EXT, GREENWOOD, SC 29649, (864) 223-2542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414676April 30, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE ENGINE WON'T TURN OVER I JUST BOUGHT THIS CAR TOO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414678April 30, 2021
ENGINE
MY ENGINE WON'T TURN OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414050April 26, 2021
ENGINE
CAR BROKE DOWN. TRIED TO RESTART THE CAR. ENGINE IS SHAKING. SMOKE NOTED TO BE COMMING FROM THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413135April 21, 2021
VISIBILITY/WIPER
I WAS DRIVING ON THE FREEWAY AT ABOUT 70MPH WHEN MY PANORAMIC SUNROOF SUDDENLY EXPLODED. IT WAS NOT HIT BY A ROCK OR ANY SORT OF DEBRIS, IT EXPLODED COMPLETELY ON ITS OWN WITHOUT WARNING. THE LOUD EXPLOSION CAUSED ME TO SWERVE AND PANIC BRAKE AS GLASS SHARDS RAINED DOWN ON ME FROM THE BROKEN SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413101April 20, 2021
ENGINE
I WAS DRIVING ON THE INTERSTATE AND HEARD NOISE FROM UNDER THE HOOD OF CAR AND CAR THEN DECELERATED TO A STOP ON SIDE OF THE HIGHWAY. SMOKE WAS COMING OUT FROM HOOD AND OIL WAS ALL OVER ENGINE AND ROAD. THE PROBLEM WAS DIAGNOSED BY MECHANIC AS ROD WAS THROWN THROUGH THE ENGINE BLOCK PUNCTURING IT DUE TO A WORN BEARING. I DID RESEARCH AND MY MODEL AND ENGINE HAS A RECALL ON THIS EXACT MATTER. RECALL # SC147. I HAD BOUGHT THE CAR IN JANUARY 2019 AND THE MANUFACTURER IS DENYING ANY REPAIR BECAUSE OF A 'PRODUCT IMPROVING CAMPAIGN' THAT WAS RELEASED FOR IT IN OCTOBER 2018 AND NEVER ADDRESSED. THAT WAS THREE MONTHS BEFORE I BOUGHT THE CAR. I WAS UNAWARE OF THIS BECAUSE I BOUGHT THE CAR AFTER. MY CAR IS CURRENTLY SITTING AT A DEALERSHIP BECAUSE WHEN I CALLED THAT DEALERSHIP THEY SAID MY CAR DOES QUALIFY FOR THE RECALL REPAIR AND REPLACEMENT AND TO BRING IT IN, BUT I WAS NOTIFIED TODAY FROM THAT DEALERSHIP THAT KIA WILL NOT REPAIR MY VEHICLE BECAUSE OF AN E.C.U. SOFTWARE UPDATE THAT WAS NEVER PERFORMED ON THE CAR IN 2011! PI1803-B IS THE CODE FOR THAT RECALL THAT WAS ALSO NEVER ADDRESSED AND WAS EIGHT YEARS BEFORE I PURCHASED THE CAR. I'M REALLY CONFUSED AND UPSET AS TO HOW A COMPANY CAN DENY FIXING RECALLS ON A VEHICLE THAT ARE CLEARLY SAFETY HAZARDS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407575April 12, 2021
ENGINE
TL* THE CONTACT OWNED A 2012 KIA OPTIMA. THE CONTACT'S GRAND DAUGHTER STATED WHILE DRIVING AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SLOW DOWN AND WAS ABLE TO PULL OVER TO A STOP SAFELY. THE CONTACT STATED FIRE BEGAN TO COME OUT OF THE ENGINE COMPARTMENT. A FIRE AND POLICE REPORT WERE FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL TOW YARD WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11406854April 7, 2021
SERVICE BRAKES
BRAKES DO NOT WORK PROPERLY,CHANGED PADS BUT STILL SAME PROBLEM. A NOISE ON ENGINE AND THE VEHICLE DOES NOT SPEED MORE THAN 65-70 MPH. DRIVERS SEAT DON'T WORK PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405789March 31, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, A LOUD NOISE CAME FROM THE ENGINE COMPARTMENT AS THE VEHICLE STARTED TO SMOKE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS THEN TOWED TO GARDEN GROVE KIA (13731 HARBOR BLVD, GARDEN GROVE, CA 92843) WHERE IT WAS DIAGNOSED WITH THE ENGINE FAILING. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE BUT INFORMED THE CONTACT THAT VEHICLE HAD TO MANY MILES. THE FAILURE MILEAGE WAS APPROXIMATELY 290,00.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11405204March 28, 2021
POWER TRAIN
KIA OPTIMA EX 2012 WITH 57000 MILES TRANSMISSION IS STUCK ON R (REVERSE) AND IT DOESN'T RELEASE EVEN WITH THE SHIFT LOCK RELEASE ENGAGED. THE BACKUP CAMERA IS ON, BRAKE IS VERY STIFF, THE CAR IGNITION CAN BE ON/OFF BUT DON'T STARTS THE ENGINE. DASH AND SHIFTER INDICATOR SHOWS R AND IT DOES NOT CHANGE TO ANY OTHER STATUS. VEHICLE IS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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