Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11579134March 24, 2024
SERVICE BRAKES
Car stalled. Received check Brakes warning. ABS pump motor voltage fault message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579201March 24, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I NEED REMEDY COMPENSATION IN REGARDS OF MY RECALLS MY ENGINE WARRANTY WAS GONE AFTER BEING REPLACED DUE TO ENGINE SEIZED 01/01/2023 I HAD ENGINE WARRANTY SINCE 2020 AND NOW MY CAR WAS BEING REJECTED REFUSED REJECTED EXCLUDED IAM BEING DISCREDITED I OWN MY 2015 KIA OPTIMA I LIVED SLEEP IN MY CAR IAM HOING THROUGH FINANCIAL HARDSHIP SINCE 2021 I NEED LEGAL ADVICE HELP ASSISTANCE PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578973March 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578609March 21, 2024
ELECTRICAL SYSTEM
Hello, I am writing a complain in hopes of getting some type of help to try and recover damage on my car. I own a KIA OPTIMA 2015 and sometime in November of 2023 I received a letter in the mail stating the car had a recall on it that could result in the car catching on fire. While I was waiting for the remedy letter to come in less than a month after I received the recall letter the car randomly caught on fire. I strongly believe that it had to do with the recall because the car was Fine before that and had no check engine light on or anything on the dash board. The car was parked in the backyard of my residence in which the letter did warn to park away from any residence if any light was on in the car but at this time no warning light was shown on the dashboard. At this time I was taking my brother who is a minor to school when it happened.It was around 8am in the morning when I had turned on the car to let it warm up and as I ran inside the house for less than 2 minutes I came back to the car shut off making a weird noise. When I tried to turn it back on it took less than a minute and it started to catch on fire. I did have to call the fire department as the flames moved fast and were uncontrollable. My insurance unfortunately was no help in helping recover anything and when I reached out to the kia company after 2 long months of waiting on answers I was told that they could not offer no type of reimbursement as they aren't sure how or why the fire started. They said that the fire started in the compartment of the passenger side which the recall letter did mention something similar to that.Kia company does not want to take any responsibility in their mistakes and just brushed me off. I am now left with no car and a bill that I am waiting for in the mail from calling the fire department. Not only was my life in danger but so was my brother as he did suffer a panic attack from how scared he was that day. Please assist in what I can do next. Thank you
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11578289March 19, 2024
SERVICE BRAKES, SUSPENSION
Coming to a stop and breaks go to floor u will freak out this happens in 2 different times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578293March 19, 2024
ENGINE
Oils going some where no oil puddles but very low on oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577901March 17, 2024
STRUCTURE:BODY
White pearl paint peeling off, all over hood, etc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577539March 15, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576875March 12, 2024
ENGINE
The contact's sister owns a 2015 Kia Optima. The contact stated while driving at various speeds, she noticed a burning odor inside the cabin of the vehicle. Additionally, the contact stated that while starting the vehicle, there was smoke coming from underneath the hood. The contact stated that upon inspecting the vehicle, she noticed that there was a fluid leak under the hood. The contact stated that while driving 70 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact stated that she was able to restart the vehicle; however, the failure recurred, and the vehicle failed to restart immediately. The contact stated that she was able to restart the vehicle after some time. The vehicle was driven to the residence of the contact's mother. The vehicle was then taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the manufacturer was contacted and had declined to cover the repair because the contact had failed to complete an unknown software update on the vehicle. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576933March 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576330March 9, 2024
ENGINE
This owner has a 2015 Kia Optima. Car started tapping without warning. Checked the oil level and it was out of oil. No warning at all. Had maintenance on car when due. Motor is completely gone. I have had this car 3 years and it only has a little over 60,000 miles on it. This vehicle needs to be repaired @ no expense to me because the 10 year or 100,00-mile factory warranty still remains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576233March 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, there was an abnormal burning odor detected inside the vehicle. There was smoke coming from under the hood. The contact pulled over and checked the oil, antifreeze, and other fluids. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who cleaned and changed the 02 sensor and informed the contact to keep the vents closed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 144,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575868March 6, 2024
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, ENGINE
The last recall that was fixed is occuring again . Car loosing power warning signal popping up Sometimes smells like matches after parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575573March 5, 2024
ELECTRICAL SYSTEM, ENGINE
HI, I own a 2015 KIA OPTIMA. Sometimes when I drive it, I get a burning smell from the dashboard/engine after driving it after a while. I received A KIA recall notice regarding an electrical short circuit in November 2023. The notice said that the electrical short circuit could cause a fire, which I think is the cause of the burning smell. When I called KIA to bring the car in, they said there is no remedy to fix it yet. So I receive the notices in November 2023 and at the time of writing it is March 5th 2024, five months after and KIA does still does not have a remedy to fix the problem. I think this is a major safety issue that is not solved in a timely manner as there is potential risk of fire every time I drive my car. I hope NHTSA can step in and have KIA expedite a remedy to fix this hazard that can lead to potential injury and/or death. Thank you Concerned KIA owner
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575350March 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575103March 2, 2024
STRUCTURE:BODY
My paint started fading then the exterior metal layer on the roof started to chip off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574755February 29, 2024
ENGINE
While driving on the busy interstate my husbands 2015 kia optima stopped working while driving. This could had gotten him killed!!!! It was taken to a auto shop where they said his engine seized and it was going to be $8000!!! There was nothing wrong with his car prior, it just started making noises and he was on his way to get it checked when it stopped. The car was up to date on all oil changes/etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573526February 23, 2024
ENGINE
Our. Vehicle is under 90,000 miles and the engine is going out on it This is under 10 years on the vehicle and an engine shouldn’t be going out so soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573059February 20, 2024
UNKNOWN OR OTHER
While driving doesn't matter the speed, my car doesn't accelerate and jerks, it had does these many times and I take it into the shop, at least 3 times now, and they can't find anything. Since it doesn't do it when they test drive it, they don't know what is wrong. But it is very annoying, since there are times I have been on a highway and my car doesn't speed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571914February 14, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle jerked and then stalled. The check engine warning light was illuminated. The vehicle failed to accelerate over 60 MPH. The contact stated that the failure had occurred four times within the past two years. The contact stated that the vehicle had been repaired twice by another Kia dealer and the last two failures the vehicle was repaired by Freddy Kia. The vehicle was taken to the dealer where it was diagnosed with a failed knock sensor. The contact was informed that the knock sensor needed to be replaced. The vehicle was currently being repaired. The knock sensor had been replaced four times. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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