Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11189939March 19, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187445March 18, 2019
UNKNOWN OR OTHER
I HAVE A 2017 JEEP RENEGADE, THE CAR IS RUNNING OUT OF OIL , I'VE TAKEN THE CAR TO THE DEALER MULTIPLE TIMES AND IT SEEMS THAT THE ENGINE KEEPS BURNING THE OIL WITHOUT ANY AND THE CAR HAS SHUT DOWN ON ME WHILE DRIVING WITHOUT ANY ALERTS REPORTING ME THAT THE CAR DOES NOT HAVE OIL, I HAVE TO KEEP CHECKING THE OIL TO MAKE SURE IS RIGHT TO AVOID THE CAR SHUTTING DOWN ON ME WHILE I'M DRIVING, IS REALLY DANGEROUS THAT THE CAR IS BURNING THE WHOLE MOTOR OIL EVERY 500 MILES WHIOUT HAVING ANY LEAKING OR SHOWING LOW OIL ALERT SIGNS AND THE DEALER CAN'T FIX IT , THE DEALER SHOULD BE ABLE TO REPLACE THE DAMAGE TO AVOID ANY ACCIDENT THIS CAR IS WORSE THAN HAVING AN OLD 1987 CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186973March 15, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
GETTING FALSE WARNINGS ON INSTRUMENT PANEL SUCH AS LIGHTS BEING THAT ARE STILL WORKING, SERVICE ELECTRIC PARK BRAKE, SOMETIME THE SERVICE THE ELECTRIC PARK JUST INTERMITTENTLY COMES ON AND GOES OFF NOW IT JUST STAYS ON AND PARKING BREAK IS FUNCTIONING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185574March 9, 2019
FUEL/PROPULSION SYSTEM
MY RENEGADE HAS STARTED LOOSING FUEL PRESSURE MAKING IT JERK REALLY HARD WHILE DRIVING IT'S BETWEEN THE 3RD AND 4TH GEAR CHANGE IT FEELS LIKE THE TRANSMISSION IS SLIPPING THERE IS NO WAY IN THIS NEW OF A VEHICLE IT SHOULD BE DOING THIS IT'S NOT IN CERTAIN CLIMATES ITS IN ANY CLIMATE I REALLY LOVE MY RENEGADE BUT THIS HAS BEEN DISAPPOINTING PLEASE HURRY UP AND FIX THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184188March 4, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO HELFMAN DODGE CHRYSLER JEEP RAM (LOCATED AT 7720 KATY FWY SUITE A, HOUSTON, TX 77024, (713) 533-6100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V731000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58112038. THE APPROXIMATE FAILURE MILEAGE WAS 26,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184197March 4, 2019
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
I PURCHASED THIS CAR NEW 0 MILES SINCE THE FIRST MONTH, THIS AUTOMOBILE HAS HAD SERVICE AFTER SERVICE, THE FIRST TWO MONTHS LIGHTER WOULDN'T WORK, NEXT MONTH DEALERSHIP HAD CAR FOR OVER A WEEK WOULD NOT START AT ALL= NEW ELECTRICAL PANEL, A FEW MONTHS LATER SEAT BELTS WONT LOCK ON BACK SEAT, NEXT,HOOD WONT OPEN, THEN, NEEDED NEW LATCH, NOW THE CAR IS 16 MONTHS OLD NOW HESITATES TO DRIVE, WHO CAN GO THOUGHT THIS WITH A CAR THAT IS FINANCED THOUGHT CHRYSLER .I'M AT THE POINT I MAY JUST LET THEM HAVE IT, IM TIRED OF THE FOOLISHNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183788March 3, 2019
UNKNOWN OR OTHER
JERKING, POPPING NOISE AND FEELING EXPERIENCED MANY TIMES OVER THE PAST COUPLE MONTHS TIME. IT'S AS IF IT'S SLIPPING OR POPPING GEARS. THIS IS ALL WHILE IN MOTION BOTH CITY AND HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183789March 3, 2019
UNKNOWN OR OTHER
ALL SENSOR WARNING SOUNDS HAVE SHUT OFF OR MUTED. WE HAVE NOTED THAT THE PASSENGER SIDE SEAT SENSOR AS WELL AS SEAT BELT SENSOR SOUNDS AND LOW FUEL WARNING SOUND HAS SHUT OFF. WE'VE TRIED SENSORS, BREAKERS AND FUSES WITH NO LUCK. WE'VE TRIED RESETTING AND TROUBLESHOOTING BUT AM NOT HAVING ANY LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183643March 2, 2019
ENGINE
OIL CONSUMPTION. NEEDED 1QUART OF OIL EVERY 1000 MILES. IT WILL STALL WHEN LOW ON OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182821February 27, 2019
POWER TRAIN
MY RENEGADE HAS REPEATEDLY STALLED OUT WHILE DRIVING. UNFORTUNATELY THIS LAST TIME RESULTED IN A MINOR ACCIDENT. THE JEEP HAS LESS 16K MILES ON IT. I HAVE NOTIFIED FCA BUT UNTIL IT IS RESOLVED I HAVE NO VEHICLE.*DT CONSUMER STATED HE HAD A VEHICLE CONTROL ISSUE WHILE MAKING A TURN ENGINE STALLED AND HIT A GUARDRAIL. VEHICLE HAD STALLED TWICE PREVIOUSLY AND 8 DAYS AFTER THE ACCIDENT. CONSUMER STATED MANUFACTURE AND DEALER WERE NOT CONTACTED.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11182016February 22, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WHEN VEHICLE IS STATIONARY IDLE ENGINE JERKS. WHEN VEHICLE IS MOVING AND ACCELERATING THE JERKING IS PERSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181569February 21, 2019
ENGINE
VEHICLE TURNS OFF WHILE DRIVING. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181664February 21, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE PAST 35 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 266-9500). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,602.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181128February 19, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE TRUNK POP OPEN IF YOU HAVE ANYTHING TO CLOSE TO IT. AFTER STARTING THE CAR THEN DRIVING THE CAR WILL STALL IN THE MIDDLE OF THE ROAD. YOU HAVE TO PUT THE CAR IN PARK. AND GIVE IT A FEW MINS. THEN TRY TO RESTART THE CAR. THEN YOU CAN GO. IF YOU HIT THE RADIO BUTTONS TO FAST IT WILL TURN THE VOLUME ALL THE WAY UP AND WILL BE STUCK THERE TILL YOU TURN OFF THE CAR AND RESET THE RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180235February 15, 2019
SEAT BELTS
SEATBELT RECEIVER IS DEFECTIVE. PROBLEM HAS BEEN DIAGNOSED AT DEALERSHIP. REPLACEMENT PART HAS BEEN ORDERED MULTIPLE TIMES. DEALERSHIP WAS SENT WRONG PART IN THE CORRECT BOX; REPLACEMENT PART ORDERED. DEALERSHIP WAS SENT DEFECTIVE PART; REPLACEMENT PART ORDERED. PROBLEM STILL HAS NOT BEEN REMEDIED. THE SEATBELT CANNOT BE PUT INTO THE BUCKLE AS SOMETHING IN THE RECEIVER IS BLOCKING ACCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180241February 15, 2019
ENGINE
2017 JEEP RENEGADE WITH 42,000 MILES HAS FAULTY IGNITION COILS, CAUSING THE VEHICLE TO MISFIRE, AND STALL WHILE DRIVING. AFTER OUR JEEP RENEGADE STARTED RUNNING ROUGH AND MISFIRING, I STARTED RESEARCHING POSSIBLE ISSUES. SHORTLY AFTER THIS THE CHECK ENGINE LIGHT INDICATED A PROBLEM, WHICH DISABLED THE 4 WHEEL DRIVE IN THE VEHICLE DURING A SNOWSTORM HERE. UPON PULLING THE CEL CODE, WE FOUND A MISFIRE IN CYLINDER 2 AND REPLACED THE SPARK PLUGS AS THIS IS A TYPICAL SOLUTION TO MINOR IGNITION ISSUES. UPON REPLACEMENT, I NOTICED ONE PLUG WAS BADLY FOULED AND CORRODED WITH ANOTHER HAVING SLIGHT FOULING. AFTER REPLACEMENT OF THE SPARK PLUGS, THE VEHICLE ACTED OK FOR ABOUT AN HOUR THEN STARTED MISFIRING AGAIN. WE SWAPPED THE 2 AND 4 COIL WITH EACH OTHER RESULTING IN THE MISFIRE MOVING TO CYLINDER 4. THIS LEXUS TO REPLACE THE IGNITION COILS SOLVING THE ISSUE. THIS VEHICLE HAS LESS THAN 50,000 MILES ON IT, AND UPON FURTHER RESEARCH WE ARE FINDING THIS IS A COMMON PROBLEM WITH THE RENEGADE IGNITION COILS FAILING PREMATURELY CAUSING THE VEHICLE TO MISFIRE AND STALL. THIS IS A POTENTIAL LIFE THREATENING ISSUE BECAUSE IF THE VEHICLE STALLS WHILE DRIVING COULD VERY LIKELY CAUSE ACCIDENTS. ADDITIONALLY THE FAILURE OF THE 4WD WITH ACEL PUTS THE DRIVER AT FURTHER RISK OF BEING STUCK OR CAUSING A WRECK WHEN THE VEHICLE DOES NOT PERFORM AS EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179813February 13, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
IN MOTION UPON DECEL/ACCEL AT A STOP SIGN AND THEN TO PROCEED, THE ENGINE DIES. YOU HAVE TO PUT CAR IN PARK AND RE-CRANK, THEN TRY TO PROCEED. NO LOW OIL INDICATOR LIGHTS CAME ON FOR ANY WARNING THAT MY ENGINE WAS LOW ON OIL OR THAT MY ENGINE WOULD DO AN AUTOMATIC SHUTDOWN TO SAVE THE ENGINE. I WAS 2000 MILES OVER MY RECOMMENDED OIL CHANGE (I OWN THIS MISTAKE) AND WAS TOLD THE OIL WAS FOUND TO LOW AND THAT THIS PARTICULAR ENGINE WAS MADE TO SHUT DOWN TO SAVE IT FROM BURNING UP. HOWEVER, NO WARNINGS, NO INDICATOR LIGHTS, JUST A SHUTOFF OF THE POWER TO VEHICLE UPON SLOWING TO STOP AND/OR RE-ACCELERATE. TROUBLE TO THINK I WOULD GET IN AN ACCIDENT BECAUSE I DID NOT KNOW MY OIL WAS TOO LOW AND SHOULD BE LOOKED AT. SO, MAJOR DEAL.... I HAD THE OIL CHANGED AND THE DEALER TOLD ME IT WAS THE TYPE OF 2.4 LT ENGINE THAT WAS USING IN THIS PARTICULAR JEEP MODEL. I GET THAT, BUT NO INDICATOR LIGHT IS TROUBLESOME. TOOK IT ON MONDAY THE 11TH TO JEEP DEALER IN CARTERSVILLE, GA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174926February 7, 2019
FUEL/PROPULSION SYSTEM
CONCERNED ABOUT JEEP'S INABILITY TO ADDRESS THIS PROBLEM. HAVE SAFETY CONCERNS WHEN PULLING TRAILER . JEEP RECOMMENDED USING E85 FUEL WHICH IS NOT AVAILABLE IN MY AREA. VEHICLE UNABLE TO PERFORM AS REPRESENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174368February 4, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS SHUT OFF ON 3 DIFFERENT OCCASIONS WHILE DRIVING IN THE CITY. THE VEHICLE ENGINE STOPS AND THE CAR HAS TO BE GUIDED OFF THE STREET IF SAFE. AT LEAST ONCE THE VEHICLE STOPPED WHILE DRIVING AND HAD TO BE SHUT OFF AND THEN RESTARTED. THIS HAS HAPPENED THREE TIMES, TWICE BEFORE THE RECALL. IT WAS TAKEN TO THE DEALERSHIP AND THEY DIAGNOSED A "SOFTWARE" PROBLEM. IT HAS HAPPENED AGAIN SINCE FINDING OUT ABOUT THE RECALL AFTER THE ORIGINAL "FIX". THE VEHICLE IS AT THE DEALERSHIP CURRENTLY BUT THERE IS NO RECALL PART YET FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173774February 3, 2019
FUEL/PROPULSION SYSTEM
ALL MAINTENANCE DONE TO VEHICLE AT RECOMMENDED/REQUIRED TIMEFRAMES. AFTER MY 2ND OIL CHANGE WHILE DRIVING THE CAR STALLED WITH NO INDICATORS ON DASH ON A MAIN ROAD WITH A SPEED LIMIT OF 45MPH, CAR DID NOT RE-START UNTIL 2ND OR 3RD ATTEMPT. THIS WAS THE 1ST TIME THIS HAD HAPPENED. ABOUT 1 WEEK LATER WHILE DRIVING DOWNHILL TURNING ONTO A FLAT ROAD THE CAR STALLED AGAIN STARTING BACK UP ON THE FIRST TRY. WHILE DRIVING THE SAME DAY THE CAR STALLED 2 MORE TIMES. AT NO POINT WERE ANY INDICATORS LIT SHOWING ANY PROBLEM. I BROUGHT THE VEHICLE TO A JEEP DEALERSHIP AND EXPLAINED THE PROBLEM, AFTER EXPLAINING THE TIME IT STALLED GOING DOWN HILL HE CHECKED THE OIL AND FOUND IT EMPTY. THE MANUAL STATES CHANGING THE OIL WHEN THE WARNING LIGHT IS LIT, ONCE A YEAR OR 10,000 MILES. I HAVE HAD THE OIL CHANGED BY PROFESSIONALS IN OUR BEFORE 5,000 MILES. AT THE TIME I BROUGHT THE VEHICLE TO THE DEALERSHIP AND DISCOVERED IT HAD NO OIL I WAS STILL UNDER THE 5,000 MILE RANGE TO HAVE THE OIL REPLACED. THE TECHNICIAN INFORMED ME THAT THE OIL HAD PROBABLY BURNED UP AND CHANGED THE OIL AND FILTER. MONTHS LATER WHEN PULLING OUT ONTO A MAIN ROAD THE VEHICLE AGAIN STALKED WITH NO WARNING LIGHTS ON THE DASH, THANKFULLY THE CAR STARTED ON THE FIRST ATTEMPT AS A TRACTOR TRAILER WAS COMING UP BEHIND ME. I IMMEDIATELY BROUGHT THE CAR BACK TO THE JEEP DEALER AND WAS INFORMED IT WOULD BE A FEW HOURS ADD I HAD NOT SCHEDULED AN APPOINTMENT. AFTER EXPLAINING MY ISSUE THE TECHNICIAN CHECKED MY OIL FINDING IT EMPTY, ABOUT 4,000 MILES SINCE LAST OIL CHANGE, AND STATED HE WOULD TOP IT OFF FOR FREE TO SPEED UP THE PROCESS. HE STATED THIS WAS A RECENTLY DISCOVERED ISSUE BUT NOTHING YET WAS BEING DONE TO FIX THE ISSUE. I SEE A RECALL HAS BEEN PUT OUT AND CHECKED MY VIN WHICH CAME BACK AS NOT RECALLED BUT I BELIEVE MY CAR MAY HAVE THE RECALL OR SOMETHING ELSE POSSIBLY WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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