Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#10983819May 6, 2017
UNKNOWN OR OTHER
HORN WORKS INTERMITTENTLY. TOOK IT INTO DEALER AND THEY REPLICATED THE PROBLEM AND PERFORMED A SOFTWARE UPDATE. WORKED FINE FOR A WEEK OR TWO, BUT INTERMITTENT INOPERABLE HORN ISSUES BEGAN AGAIN. SAFETY ISSUE WHEN IT'S NEEDED TO ALERT PEDESTRIANS OR VEHICLE THAT DON'T SEE YOU. ON TWO SEPARATE OCCASIONS, I BARELY AVOIDED A CARS THAT APPARENTLY DIDN'T SEE ME WHEN THEY CUT IN FRONT OF ME. ONCE WAS AT SLOW SPEED IN THE CITY AND THE OTHER WAS AT HIGH SPEED ON THE INTERSTATE. AN INOPERABLE HORN IS A SAFETY ISSUE. I HAVE TO SCHEDULE ANOTHER APPOINTMENT TO HOPEFULLY FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983689May 5, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SINCE I HAVE PURCHASED THE CAR IT SOMETIMES STOPS DEAD IN ITS TRACK AS I START TO DRIVE. I AM USUALLY GOING SLOW WHEN THIS HAPPENS. I TOOK IT IN AND WAS TOLD THE SOFTWARE HAD TO BE UPDATED AND I HAD A LOT OF THEM. NOW, THE AIR BROKE AND ALL OF A SUDDEN THE CAR STARTED OVERHEATING. I HAD TO PULL OVER AND WAIT FOR SERVICE. I AM WAITING TO HEAR BACK WHAT THE PROBLEM IS NOW. CONSIDERING TURNING THE CAR IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981556May 1, 2017
POWER TRAIN
THE TRANSMISSION SLAMS INTO GEAR BETWEEN FIRST AND SECOND GEAR. WHEN TURNING THE TRANSMISSION HAS SHIFTED INTO NEUTRAL RESULTING IN LOSS OF POWER. INABILITY TO ACCELERATE. HAS HAPPENED 5 TIMES. THE LAST TIME ALMOST RESULTED IN MY VEHICLE BEING HIT DURING A LEFT TURN WITH MY CHILDREN IN THE VEHICLE. TRANSMISSION HAS BEEN REPAIRED ONCE ALREADY. COMPUTER UPDATES DONE AND SINCE THE UPDATES IT IS WORSE THAN BEFORE. FEEL THAT THE VEHICLE IS BECOMING UNSAFE FOR ME AND MY FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981125April 27, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THE ACCIDENT AVOIDANCE SYSTEM WILL SHOW UP ON THE DASH SCREEN AS TEMPORARILY DISABLED WHILE DRIVING DOWN THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978868April 17, 2017
ENGINE
THIS IS MY 2ND COMPLAINT AGAINST THIS VEHICLE REFERENCE NUMBER (FEBRUARY 21 2017 NHTSA ID NUMBER: 10956054). THE CAR WILL OCCASSIONALY SIMPLY STOP WHILE HIGHWAY DRIVING, BUT THE NORMAL PROBLEM IS QUITTING AS WE ARE ACCELERATING FROM A STOP SIGN OR LIGHT. THIS CAR WAS IN THE SHOP IN FEBRUARY FOR OVER A WEEK, WHERE THEY SERVICED A RECALL. THE PART WAS BACK ORDERED AND ONLY BEING INSTALLED WHERE THE VEHICLE WAS HAVING PROBLEMS. MY WIFE IS CURRENTLY DRIVING HER CAR BACK FROM SOUTH CAROLINA AND HAS HAD THIS ISSUE TWICE SINCE LEAVING. IT IS NOT THROWING ANY INDICATORS, WARNINGS OR SOUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978656April 15, 2017
UNKNOWN OR OTHER
RECENTLY HAD MY APARTMENT BROKEN INTO AND ONE OF THE THINGS STOLEN WAS MY 2015 JEEP RENEGADE KEYLESS ENTRY/START KEY FOB. SINCE THIS PERSON KNOWS WHERE I LIVE I NEEDED TO HAVE MY FOB RESET AND THE STOLEN ONE DELETED FROM THE MEMORY. TURNS OUT FOR THE JEEP RENEGADE ONLY THE EXISTING FOBS CAN NOT BE REMOVED FROM THE MEMORY UNLESS THEY HAVE THE PHYSICAL FOB. NOW I HAVE TO FEAR THAT MY CAR CAN BE STOLEN AND BROKEN INTO AT ANY TIME AS I AM UNABLE TO MOVE ANYTIME SOON. JEEP IS AWARE OF THIS PROBLEM AND STATES THERE IS SIMPLY NOTHING THEY CAN DO ABOUT IT AND IT HAS BEEN FIXED IN NEWER MODELS. I HAVE GOTTEN ZERO SUGGESTIONS AS TO HOW TO PROCEED SO MY CAR IS NOT STOLEN OR DAMAGED BY THE CREEP WHO HAS MY FOB. THE COMPUTER IN THE CAR CANNOT BE COMPLETELY RESET TO MAKE A WHOLE NEW SET OF FOBS SINCE THE VIN ON THE RENEGADE DOES NOT ALLOW FOR TOTAL RESET OF KEYLESS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971700April 10, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
BRAKES: BRAKES MAKING NOISE WHILE CAR IS IN MOTION SINCE PURCHASE; SEVERE ROTOR WEAR AND MALFUNCTION SIX MONTHS AFTER PURCHASE; ROTORS DEEPLY GOUGED AND GLAZED BLUE 12 MONTHS AFTER PURCHASE; BRAKE FUNCTION IN SERIOUS DECLINE; TWO THIRD PARTY MECHANICS CONFIRMED; JEEP DENIES THERE IS A PROBLEM AND REFUSES TO ADDRESS. TRANSMISSION: (ALL ISSUES WHILE CAR IS IN MOTION - BOTH WHILE DRIVING FORWARD AND IN REVERSE) AUDIBLE THUDS, CLUNKS, "BICYCLE CHAIN" NOISE, DELAY 10-30 SECONDS WHEN CHANGING GEARS, GEARS SLIPPING WHILE IN MOTION (WITH INDICATOR LIGHT), ACCELERATION (DUE TO DOWN SHIFTING) AFTER BRAKING (IN STOP-AND-GO TRAFFIC) BUT I'M NOT STEPPING ON THE GAS PEDAL; WHEN STARTING FROM A FULL STOP (AT A TRAFFIC LIGHT) I PUSH ON THE GAS PEDAL BUT THE CAR DOESN'T MOVE, THEN LURCHES FORWARD AND CLUNKS); BACKING UP IN REVERSE, WHEN PUTTING THE CAR INTO DRIVE AND TRYING TO MOVE, THE CAR TAKES UP TO 30 SECONDS TO RECOGNIZE THIS BUT STILL CLUNKS AND LURCHES FORWARD ELECTRICAL: SEVERAL INDICATOR LIGHTS (SUCH AS THE ICY CONDITIONS INDICATOR) WORKED IN THE FIRST FEW MONTHS BUT NO LONGER WORK; REMOTE ENTRY ACCESS IS INTERMITTENT AT BEST (I HAVE TO BE PRACTICALLY TOUCHING THE CAR WITH MY REMOTE TO UNLOCK IT); SOMETIMES THE CAR DOESN'T ACKNOWLEDGE THERE IS REMOTE ENTRY AT ALL; THE ABILITY TO ADJUST THE DRIVERS SIDE SEAT (SEAT RECLINE, SEAT POSITION) HAS FAILED AT TIMES (MOST RECENTLY I WAS ON A FERRY BOAT AND HAD PUT THE SEAT BACK TO NAP (CAR WAS OFF/PARKED) AND THE SEAT WOULD NOT GO BACK UP INTO A REGULAR DRIVING POSTION - HAD TO RESTART THE CAR ON/OFF SEVERAL TIMES BEFORE THE ABILITY WAS RESTORED); TWICE IN DECEMBER 2016 THE ENTIRE DASH COMPUTER GAVE ME A WARNING THAT THERE WAS A SYSTEM ISSUE (WHILE DRIVING ON THE FREEWAY) AND IT SHUT DOWN AND REBOOTED WHILE I WAS DRIVING; WHEN STARTING THE CAR EVERY SINGLE LIGHTING DASH WARNING LIGHT COMES ON AND FLASHES OVER AND OVER (5 MINS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969804March 31, 2017
ELECTRICAL SYSTEM:SOFTWARE, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 30 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A GRINDING NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE PROGRAM NEEDED TO BE UPDATED FOR THE ENGINE AND TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968900March 28, 2017
AIR BAGS, ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE AT A STOP LIGHT, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER SIDE SEAT BELT FAILED TO RETRACT. IN ADDITION, THERE WAS WHITE SMOKE COMING FROM THE ENGINE, WHICH CAUSED THE VEHICLE TO STALL. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. IT WAS UNKNOWN WHAT CAUSED THE SMOKE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10958551March 3, 2017
UNKNOWN OR OTHER
AFTER VEHICLE IS AT OPERATING TEMP. VEHICLE STOPPED AT LIGHT, TURNING LEFT AND ACCELATERING AWAY, THE TRACTION CONTROL LIGHT COMES ON AND VEHICLE LOSES POWER LIKE IT WANTS TO HALT VEHICLE FOR 5-10 SECONDS. I WAS ABLE TO PULL OVER BIT, RELEASE ACCELERATION PEDAL, AND REAPPLIED TO REGAIN FULL FUNCTION AND ACCELERATION. HAPPENS EITHER TURNING RIGHT OR LEFT ON DRY PAVEMENT. RENEGADE HAS BEEN TO THE DEALERSHIP FIVE TIMES. SERVICE MANAGER ROAD TESTED VEHICLE AND VERIFIED CONCERN. DEALERSHIP HAD A TECH ADVISOR STATE THAT THEY ARE AWARE OF THE PROBLEM, IT IS INHERENT WITH RENEGADES. FCA CURRENTLY HAS NO KNOW APPLICATION TO CORRECT THIS UNSAFE CONDITION. HAVE HAD VEHICLE TO DEALERSHIP APRIL, 2016,JULY, 2016, OCTOBER 2016, FEBRUARY 2017 AND MARCH 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958555March 3, 2017
POWER TRAIN
ON THREE SEPARATE OCCASIONS SINCE DECEMBER 29TH, 2016, MY JEEP RENEGADE HAS HAD DANGEROUS DRIVETRAIN/TRANSMISSION ISSUES. VEHICLE'S 9 SPEED AUTOMATIC TRANSMISSION WILL UNEXPECTEDLY STOP SHIFTING, ACCOMPANIED BY "CHECK ENGINE" AND "CHECK TRANSMISSION" WARNINGS ON THE DASH. OCCURS RANDOMLY DURING NORMAL OPERATION, AT MULTIPLE SPEEDS. VEHICLE WILL NOT DOWNSHIFT, CAUSING LACK OF ABILITY TO ACCELERATE TO STAY WITH TRAFFIC. ISSUE SUBSIDES AFTER PARKING OVERNIGHT. BROUGHT VEHICLE TO TWO DIFFERENT DEALERSHIPS, WHERE SOFTWARE UPDATES AND A "FLASH" OF THE TRANSMISSION WAS COMPLETED. DEALERSHIPS WERE UNABLE TO IDENTIFY THE CAUSE OF THE ISSUE, EVEN THOUGH I WAS ABLE TO DRIVE TO DEALERSHIP WHILE THE ISSUE WAS HAPPENING ON ONE OCCASION. JEEP WARRANTY OFFICE HAS NOT OFFERED ANY RESOLUTION TO THE RECURRING UNSAFE TRANSMISSION ISSUE AFTER MULTIPLE COMPLAINTS VIA EMAIL AND TELEPHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956758February 24, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 45 MPH, THE CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956054February 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2ND OCCURRENCE OF ALL THE SENSOR LIGHTS COMING ON AND ENGINE SIMPLY STOPPING. BOTH TIMES, THE VEHICLE HAD BEEN BRAKED AND WAS READY TO ACCELERATE WHEN ALL THE LIGHTS ON THE DASH AND GEAR SHIFT BEGAN TO FLASH. THE FIRST OCCURRENCE ALL THE LIGHTS FLASHED AND HALTED BEFORE IT COULD COMPLETELY CROSS THE HIGHWAY. THE DEALERSHIP APPLIED ALL UPDATES TO THE COMPUTER KEEPING THE CAR OVERNIGHT. THE SECOND OCCURRENCE VEHICLE WAS JUST TOWED TO THE DEALER AS UNFIT TO DRIVE. AFTER RESTING, ONLY THE CHECK ENGINE LIGHT CAME ON. WILL KNOW MORE AFTER AUTO IS CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955468February 19, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING CAR LOST POWER LOOKED DOWN CAR SHIFTED INTO NEUTRAL BY ITSELF. THEN A FEW DAYS LATER RADIO N BACKUP CAMERA DID NOT TURN ON FINALLY DID AFTER PUSHING THE RADIO ON BUTTON THEN AFTER A FEW MILES JEEP STARTED BUCKING AND HEARD A WHINING NOISE WHILE STEPPING ON GAS. READ MAY COMPLAINTS AND THIS IS A DANGEROUS VEHICLE. THIS HAPPENED THE FIRST TIME WHILE DRIVING @ 50 MPH THE SECOND TIME I WAS STATIONARY STARTING UP AT FIRST THEN BUCKING N NOISE STARRED AT @ 30 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950240February 8, 2017
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DEPRESSING THE BRAKE PEDAL, A LOUD SQUEALING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BEFORE THE FAILURE WAS REMEDIED. ALSO, WHILE DRIVING IN REVERSE, THE SHIFTER WOULD ERRONEOUSLY SWITCH TO NEUTRAL. EVENTUALLY, THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN DRIVE. THE CONTACT INDICATED THAT THE VEHICLE WOULD ALSO SUDDENLY SURGE FORWARD WHILE IN THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948411January 30, 2017
ELECTRICAL SYSTEM, POWER TRAIN
VIN - [XXX] HERE'S ALL THE ISSUES I HAVE: - HARD SHIFTING - LOSS OF POWER WHEN TURNING AND ACCELERATING, EVEN ON BONE DRY ROADS - ALL LIGHTS (BRAKES, HEADLIGHTS, FOG LAMPS, TURN SIGNALS) MALFUNCTIONING (INOPERABLE) ON STARTUP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945680January 17, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE COMING TO A STOP AND WHEN ATTEMPTING TO ACCELERATE THE VEHICLE IT FAILED TO ACCELERATE. THE CONTACT APPLIED MORE PRESSURE THAN NORMAL IN ORDER FOR THE VEHICLE TO ACCELERATE TO APPROXIMATELY 50 MPH. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND EASED ON THE BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED THE VEHICLE WOULD ROUGHLY JERK WHEN TAKING OFF FROM A STOP. WHILE DRIVING 65MPH ON THE FREEWAY THE VEHICLE SWITCHED INTO NEUTRAL. IT WOULD HESITATE UPON ACCELERATION AND STALL AT TAKE OFF. UPDATED 09/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944291January 11, 2017
POWER TRAIN
WHILE ON THE HIGHWAY MY VEHICLE DECREASED SPEED, AND I WAS UNABLE TO PICK UP SPEED ABNORMALLY. WHILE PUSHING ON THE GAS, IT GAVE A "NEUTRAL FEEL" AS IF I WERE ON NEUTRAL. MY VEHICLE HAS NOT BEEN RECALLED FOR THE SIMILAR RECALL NHTSA REFERENCE: #16V545000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937553December 27, 2016
POWER TRAIN
9 SPEED AUTOMATIC TRANSMISSION IS NOT ENGINEERED PROPERLY. GEAR SHIFTS ARE VERY HARD AND SUDDEN, ESPECIALLY IN 1-3 GEARS. ACCELERATION IS DELAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935329December 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I'VE HAD SHIFTING ISSUES WITH MY VEHICLE FOR OVER 1 YEAR NOW. VEHICLE SHIFTS ROUGH AND SURGES UNEXPECTEDLY AND RANDOMLY EVERYDAY. I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP MORE THAN 5 TIMES FOR THIS ISSUE WITH NO RESOLUTION AND STATEMENTS STATING THEY "CAN'T FIND ANY PROBLEMS" WITH MY TRANSMISSION. MY VEHICLE SURGES WITHOUT PRESSING THE GAS PEDAL AND ADHERES MY VEHICLE FROM BRAKING ADEQUATELY TO THE POINT WHERE I'M NERVOUS IT WILL PUSH ME INTO A STOPPING CAR IN FROM OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Renegade