Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#11055559December 19, 2017
UNKNOWN OR OTHER
THE JEEP HAS BEEN TAKEN TO AN AUTHORIZED DEALER 3 TIME FOR THE SAME PROBLEM. THE RENEGADE WHEN REACHING SPEEDS OF APPROXIMATELY 30 MILES PER HOUR PRODUCES THE SAME SOUND AS RUNNING OVER RUMBLE STRIPS. THE SOUND CAN GET VERY LOUD MAKING IT DIFFICULT TO HEAR WHAT IS GOING ON IN THE SURROUNDINGS (HORN, SIREN, ETC). THE AUTHORIZED JEEP SERVICE STATION HAS BEEN UNABLE TO LOCATE THE PROBLEM BUT ACKNOWLEDGES THEY CAN HEAR THE SOUND. THIS ISSUE HAS BEEN REPORTED ON SEVERAL JEEP RENEGADE FORUMS, STATING THE WARRANTIED DIFFERENTIAL WAS REQUIRED TO BE REPLACED, THEY DEEMED THIS 'NOT NECESSARILY THE PROBLEM'.FCA HAS BEEN INFORMED OF THIS ISSUE AND SEEMS TO THINK IT POSES NO SAFETY CONCERN. THIS IS A 9 SPEED AUTO TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053931December 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START DUE TO BATTERY FAILURE. THE VEHICLE WAS JUMPSTARTED, BUT TOOK SEVERAL ATTEMPTS TO START. ADDITIONALLY, WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE FROM FIRST TO SECOND GEAR, EVEN THOUGH THE VEHICLE HAD A MANUAL TRANSMISSION. THE VEHICLE WAS TOWED TO ARRIGO DODGE CHRYSLER JEEP RAM FT. PIERCE (5851 S US HIGHWAY 1, FORT PIERCE, FL 34982, (855) 709-0687) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS PREMATURE WEAR OF THE CLUTCH. THE CONTACT WAS ALSO INFORMED THAT IT WAS CONSIDERED NORMAL WEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 32928605. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053503December 8, 2017
POWER TRAIN
THE VEHICLE HAS STARTED SHIFTING REALLY HARD AND HESITATES AT TIMES WHEN NEED TO TAKE OFF QUICKLY FOR EXAMPLE TURNING LEFT WITH ONCOMING TRAFFIC AND IT HESITATES BEFORE SHIFTING WHICH IS DANGEROUS. I HAVE HAD IT TO THE DEALER TWICE WITHIN 2 WEEKS. THE FIRST TIME THEY SAID IT WAS UPDATE RELATED AND THEY UPDATED AND RESET EVERYTHING. IT IS JUST AS BAD OR WORSE NOW AND AFTER THE SECOND TIME THEY STATED THEY CAN FEEL THE ISSUE WHEN THEY ARE DRIVING IT BUT BECAUSE THE COMPUTER SHOWS NOTHING WRONG THERE IS NOTHING THEY CAN DO. SO I WILL BE DRIVING THE JEEP UNTIL IT CAUSES AN ACCIDENT. THE DEALER SAYS IT NEEDS A NEW TRANSMISSION BUT HAVE TO HAVE MORE WARNINGS/ALERTS OR AN INCIDENT BEFORE CHRYSLER WILL APPROVE IT. THEY ALSO STATED THIS IS NORMAL ACTIVITY FOR THIS TYPE OF VEHICLE AND THAT IT "WORKS" BETTER AFTER IT WARMS UP A LITTLE. I HAVE HAD THE JEEP FOR ALMOST TWO YEARS AND THE LAST COUPLE OF WEEKS IS THE ONLY TIME I HAVE HAD THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052933December 7, 2017
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE GEAR SHIFT WOULD AUTOMALICLLY SHIFT IN SPORT MODE WHILE DRIVING, WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD TO PLACE THE VEHICLE BACK IN GEAR. THE CONTACT ALSO STATED THAT THE AIR BAG AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878 (240) 252-2592). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT NO FAILURES WERE FOUND. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 43,524.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052970December 7, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE SEAL BETWEEN THE WINDOW AND THE TOP OF THE DRIVER DOOR HAS BEEN REPLACED TWICE BY THE DEALER. THE SEAL CONTINUES TO CRACK ALLOWING WIND AND WATER TO ENTER THE CABIN. THE SOUND IS LOUD ENOUGH TO DROWN OUT THE RADIO AND IS DISTRACTING. THIS OCCURS WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052234December 4, 2017
POWER TRAIN
WHEN ACCELERATING FROM A STOP INTO TRAFFIC THE CAR WILL NOT ALWAYS ACCELERATE. THE ENGINE REVS BUT IT'S LIKE IT'S NOT IN THE CORRECT GEAR. YOU NEVER KNOW WHEN IT WILL HAPPEN. YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND LET IT REGROUP AND TRY AGAIN. OTHER TIMES IT WILL DO THE EXACT OPPOSITE AND SURGE AHEAD. THIS IS EXTREMELY DANGEROUS. NUMEROUS SOFTWARE UPDATES FOR THE 9-SPEED TRANSMISSION HAVE DONE NOTHING TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052237December 4, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WHEN TRANSITIONING FROM A STOP INTO TRAFFIC ON A DIRT OR SLIPPERY ROAD THE TRACTION CONTROL WARNING LIGHTS COME ON BUT THE CAR SENDS NO POWER TO THE ANY OF THE 4 WHEELS. IT JUST STOPS. IN ORDER TO GO YOU HAVE TO TAKE YOUR FOOT OFF THE GAS AND TRY AGAIN TO MOVE. EXTREMELY DANGEROUS WHEN PULLING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051023November 28, 2017
ENGINE
THIS 2015 JEEP RENEGADE BEGAN HAVING A THUMPING NOISE COMING FROM UNDER THE HOOD. AFTER SEEING THAT IT WAS THE COOLING FAN, I TOOK MEASURES TO GET THE CAR TO THE DEALER TO GET IT REPAIRED. BEFORE THAT HAPPENED, THE FAN WENT OUT COMPLETELY. THE VEHICLE IS 2 YEARS OLD, HAS 41, 000 MILES ON IT AND IS STILL COVERED BY THE EXTENDED WARRANTY. I WAS TOLD BY SOUTHPOINT CHRYSLER DODGE JEEP (WHO I PURCHASED THE VEHICLE FROM) THAT THEY CANNOT OBTAIN THE PART, AND THEY REFUSED TO OPEN A CLAIM WITH THE EXTENDED WARRANTY COMPANY SO THAT I COULD GET A RENTAL CAR. THE EXTENDED WARRANTY COMPANY WILL NOT PROVIDE ME WITH A RENTAL CAR BECAUSE THE DEALER WILL NOT START THE CLAIM PROCESS. RIGHT NOW MY JEEP IS AT THE DEALER, WHO WAS HAPPY TO INFORM ME THAT IF I DROVE IT OFF THE LOT AND IT OVERHEATED, MY 100,000 MILE POWER TRAIN WARRANTY WOULD BE VOID. AFTER CONTACTING FIAT CHRYSLER, I STILL HAVE NOT OBTAINED ANY KIND OF RELIEF. I HAVE A $25,000 CAR THAT IS BASICALLY A BRICK. I HAVE AN EXTENDED WARRANTY THAT IS WORTHLESS. THE ADMINISTRATORS OF THE EXTENDED WARRANTY CONTRACT ACTUALLY SUGGESTED USING AFTERMARKET REPLACEMENT PARTS, WHICH WOULD VOID MY POWER TRAIN WARRANTY. THE COOLING FAN ISSUE IS A COMMON PROBLEM WITH THE 2.4 LITER TIGERSHARK ENGINE.SOME OWNERS HAVE EXPERIENCED THEIR CARS CATCHING ON FIRE WHEN THE FAN MELTS. FIAT CHRYSLER KNOWS IT IS A PROBLEM, YET THOUSANDS OF THESE TIGERSHARK EQUIPPED CARS ARE EXPERIENCING THIS PROBLEM. IT SHOULD BE A RECALL ISSUE BUT THEY ARE AVOIDING RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048818November 27, 2017
POWER TRAIN
DEALERSHIP CONFIRMED CLUTCH FAILURE AT 28K MILES. CAR WAS OPERATING COMPLETELY NORMAL AND THE CLUTCH FAILED ON HIGHWAY WHILE THE CAR WAS IN DRIVING IN 5TH GEAR. CAR DOES NOT ACCELERATE OR GO IN REVERSE IN ANY GEAR. THIS IS ANOTHER IN A SERIES OF ISSUES WITH THIS CAR. ELECTRIC ISSUES AND A/C ISSUES IN 2016. TOOK TO DEALERSHIP 3 SEPARATE TIMES TO RESOLVE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046188November 15, 2017
ENGINE
TWICE NOW MY ENGINE COOLING FAN MOTOR HAS FAILED AND CAUSED MY VEHICLE TO OVERHEAT. I WAS LUCKY THE FIRST TIME IT WAS UNDER WARRANTY. THIS TIME MY CAR WAS PARKED IDLING ABOUT 5 MINUTES WITH SLEEPING CHILDREN WHEN THE CAB FILLED WITH SMOKE AND WOKE THE ADULT. WAKE UP CHRYSLER! ..UPDATED 12/11/17 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045994November 14, 2017
ENGINE
THE COOLING FAN "BURNED OUT" ON MY 2015 JEEP RENEGADE. ON NOVEMBER 4, 2017, I WAS TRAVELING I10 E BOUND FROM HOUSTON, TX TO RAYNE, LA (3 HR DRIVE) TO ATTEND MY YOUNGER BROTHER'S WEDDING WHEN THE CHECK ENGINE LIGHT CAME ON AND MY CAR RAN HOT. LUCKILY FOR ME I WAS AT THE EXIT RAMP TO GET TO MY PARENT'S HOUSE WHEN IT HAPPENED. I GOT OUT OF THE VEHICLE AND I SAW, AND SMELLED SMOKE. I THEN CALLED MY DAD (WHO LITERALLY LIVES A MINUTE OR LESS FROM WHERE I WAS) FOR HIM TO COME AND CHECK OUT WHAT WAS WRONG WITH THE VEHICLE. HE LOOKED UNDER THE HOOD, FLUIDS WERE ALL IN TACT, NOTHING SEEMED OUT OF PLACE, HE BASICALLY COULDN'T SEE WHAT WAS WRONG WITH IT. HE THEN STARTED THE CAR AND WATCHED THE TEMPERATURE GAUGE AND NOTICED THAT IT HADN'T SPIKED UP SO HE DROVE IT OFF THE EXIT AND HOME. THE CAR SAT ALL NIGHT AND WASN'T DRIVEN AGAIN UNTIL THE NEXT DAY WHEN MY DAD DROVE IT TO ADVANCED AUTO. THE EMPLOYEE CONNECTED THE MACHINE TO CHECK FOR ERRORS BUT NOTHING CAME BACK. MY DAD STARTED THE ENGINE AGAIN, LOOKED UNDER THE HOOD AND NOTICED THAT THE FAN WASN'T SPINNING. HE CHECKED THE FUSE FOR THE FAN, NOTICED THE METAL PIECE INSIDE HAD SPLIT, SO WE BOUGHT ANOTHER FUSE. PUT THE FUSE IN, STARTED THE ENGINE AND A SECOND LATER THE FUSE POPPED AND SMOKE APPEARED. I'VE CALLED SEVERAL CDJR PLACES BETWEEN LOUISIANA AND TEXAS AND THEY'RE ALL TELLING ME THAT IT'LL TAKE UP TO 4 MONTHS BEFORE THE PART COMES IN AND GET FIXED BECAUSE IT IS ON BACK ORDER. IT IS FRUSTRATING FOR ME BECAUSE THIS IS MY ONLY SOURCE OF TRANSPORTATION. OBVIOUSLY THIS SHOULD BE CONSIDERED A RECALL IF THIS MANY PEOPLE ARE HAVING THE SAME ISSUE SINCE I CAN'T GET IT FIXED WITHIN THE NEXT 4 MONTHS AND I'VE BEEN QUOTED $600+ TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045676November 13, 2017
ENGINE
COOLING FAN IS BAD. HOUSING COMES LOOSE AND FAN HITS OTHER PARTS ON THE VEHICLE CAUSING IT TO OVERHEAT AND SMOKE. THIS IS A KNOWN ISSUE WITH NO RECALL! HAVE BEEN TOLD THAT THE PART HAS BEEN ON BACK ORDER FOR MONTHS! NOW VEHICLE IS OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044794November 9, 2017
ELECTRICAL SYSTEM, ENGINE
TWICE IN TWO WEEKS, WHILE DRIVING, THE ENGINE HAS SHUT OFF. THE FIRST TIME IS HAPPENED WAS ON OCTOBER 29TH, 2017 AND THE NEXT TIME WAS THIS MORNING NOVEMBER 9TH. THE FIRST TIME HAPPENED ON A CITY STREET WHILE SLOWING DOWN TO MAKE A LEFT HAND TURN, AND THE OTHER HAPPENED WITH THE FOOT ON THE GAS TRYING TO MERGE ONTO I-90 FROM THE OGDEN ON RAMP. THE RADIO AND INTERIOR ELECTRICAL SYSTEMS CONTINUE TO WORK, BUT THE ENGINE HAS SHUT OFF. TURNING THE KEY WON'T JUST TURN ON THE CAR AGAIN. YOU HAVE TO HOLD IT IN THE ON POSITION A FEW TIMES FOR IT TO FINALLY TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043425November 5, 2017
UNKNOWN OR OTHER
THE COOLING FAN HAS COME LOOSE AND APPEARS TO BE NEAR FAILURE, WHICH HAS PREVENTED ME FROM OPERATING THE VEHICLE. THE VEHICLE IS ONLY TWO YEARS OLD WITH 27,000 MILES AND APPEARS TO BE A WIDESPREAD ISSUE WITH THIS MODEL; THIS SHOULD NOT BE HAPPENING IN A VEHICLE THIS NEW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042878November 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE TEMPERATURE GAUGE SUDDENLY INCREASED TO HIGH. THE CONTACT STOPPED THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLING FAN WAS FAULTY AND NEEDED TO BE REPLACED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041396October 30, 2017
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT HAD TO TURN OFF THE VEHICLE AND ALLOW IT TO COOL OFF AND THE SMOKE TO DISSIPATE. THE FAILURE RECURRED WHEN THE VEHICLE WAS RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE PUTNAM CHRYSLER JEEP DODGE DEALER (3 CALIFORNIA DR, BURLINGAME, CA 94010; 650-558-5612) WHERE IT WAS DIAGNOSED THAT THE RADIATOR FAN FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136; 408-266-9500) WHERE IT WAS CONFIRMED THAT THE FIRST DIAGNOSIS RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 32481073. THE MANUFACTURER STATED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY AND THE REPAIR PART WAS ON BACKORDER. THE APPROXIMATE FAILURE MILEAGE WAS 57,474.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11035768October 23, 2017
ENGINE
TRANSMISSION SLIPS AT (JERKS) AT 8 MPH EVERY ACCELERATION FROM A STAND STILL AND WHEN ACCELERATING, SERVICE REP AT DEALERSHIP SAID HE CAN FEEL IT AS WELL, BUT NO CODES COME UP WHEN PLACED ON MACHINE. CHRYSLER STATES TRANSMISSION RUNS AS DESIGNED. THE ONLY WAY TO NOT FEEL THE LAG IS TO GUN THE GAS FROM A STOP. TAKEN VEHICLE IN TWICE, FIRST TOLD A SERVICE BULLETIN WAS ISSUED FOR THE PROBLEM, SAID COMPUTER SOFTWARE NEEDED UPDATE. DIDN'T WORK, AS SOON AS I PULLED OUT OF DEALERSHIP, PROBLEM REMAINS. SECOND TRIP, THEY SAID THEY CAN DO ANYTHING ABOUT THIS BECAUSE OF NO-CODES. (SAME PROBLEM IS ALL OVER THE INTERNET FROM OTHER CONSUMERS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034729October 19, 2017
ENGINE, UNKNOWN OR OTHER
ON OCTOBER 12TH THE CAR STARTED MAKING AN ODD NOISE DRIVING IN THE CITY (NEVER OFF ROAD). I DIDN'T DRIVE IT AGAIN UNTIL OCTOBER 14TH AND IT WAS MAKING THE NOISE AGAIN. WE WERE TRYING TO DRIVE TO THE DEALERSHIP BUT THE CAR STARTED SMOKING NEAR THE ENGINE COMPARTMENT AND WE DRIVE IT TO MY MECHANIC. HE SAID THE FAN HAD STOPPED WORKING. WE CALLED THE ARRIGO DEALERSHIP IN FORT PIERCE WHO SAID I NEED A FAN ASSEMBLY UNIT AND NEEDED TO PAY $263 UPFRONT. THE PART IS ON BACKORDER AND SHOULD TAKE 1-2 MONTHS BUT MAY BE LONGER. ONCE IT IS DELIVERED IT WOULD COST $260 FOR LABOR. SINCE MY CAR HAS 49,000 MILES ON IT AND THE WARRANTY ENDED AT 36,000 THE REPAIR ISN'T COVERED AND NO LOANER CAR WILL BE PROVIDED. ALSO, DO NOT DRIVE THE CAR TO PREVENT ENGINE DAMAGE. WHAT? SO MY MECHANIC CALLED AROUND TO FIND THE PART ELSEWHERE. HE SPOKE TO SCHUMACHER JEEP AND THE SERVICE DEPARTMENT SAID IT IS A KNOW ISSUE AND ASKED MY MECHANIC IF HE WOULD LIKE TO BE PUT ON THE WAITING LIST. WHEN HE ASKED HOW LONG THE WAITING LIST IS, THE GENTLEMAN REPLIED THERE ARE APPROX 4700 PARTS REQUEST BEFORE US AND THERE IS NO ETA AT THIS TIME IT COULD BE 1-4 MONTHS. THIS IS UTTERLY RIDICULOUS. WHEN I SEARCH THE NET, THERE ARE SOOOOOOOO MANY SIMILAR ISSUES AND JEEP IS SAYING THIS IS NOT A RECALL. HAVE YOU SEEN THIS SITE? HTTP://WWW.JEEPRENEGADEFORUM.COM/FORUM/434-PROBLEMS-ISSUES/68882-RADIATOR-COOLING-FAN-ISSUE-THREAD.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034276October 18, 2017
POWER TRAIN
THE 9-SPEED TRANSMISSION ON MY 2015 JEEP RENEGADE SLIPS OUT OF GEAR AND SLIPS INTO NEUTRAL ON ITS OWN. IT ALSO DOESN'T SHIFT DOWN INTO LOWER GEARS QUICKLY ENOUGH WHEN NEEDING A BURST OF SPEED TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. THIS ISSUE HAS SLOWLY BEEN GETTING WORSE OVER THE PAST YEAR. THIS ISSUE TYPICALLY ARISES WHEN DRIVING IN THE CITY AND NEEDING TO MAKE LEFT TURNS QUICKLY, IT ALSO HAPPENS WHEN SLOWING DOWN AT A RED LIGHT AND THE LIGHT TURNS GREEN AND YOU STEP ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033074October 12, 2017
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY, SPEEDING UP TO REACH THE 70 MPH SPEED LIMIT, WHEN SUDDENLY MY CAR STALLED OUT AND BEGAN DECELERATING. THE CHECK ENGINE LIGHT CAME ON AND THE WARNING "SERVICE ELECTRONIC THROTTLE CONTROL " FLASHED ACROSS THE SCREEN. THE CAR CONTINUED TO DECELERATE SO I PULLED OVER AND RESTARTED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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