Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#11222683June 26, 2019
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE IN MOTION ON THE I-90S IN BUFFALO, NY. SUDDEN LOSS OF MECHANICAL POWER TO MY FRONT WHEEL DRIVE 2016 JEEP RENEGADE SPORT (STANDARD TRANSMISSION). THIS OCCURRED ON 6/23 AT 1:30AM FOLLOWING A CONCERT. DRIVER AND PASSENGER WERE IN DANGER DUE TO A SUDDEN LOSS OF MECHANICAL POWER TO THE CAR AND WERE FORCED TO PULL OVER ON A RESTRICTED HIGHWAY OVERPASS. DEALER, WEST HERR (ORCHARD PARK) QUOTED FUEL PUMP ASSEMBLY - MOPAR (68312374AA) NEEDED TO BE REPLACED AFTER A VEHICLE ENGINE STALL AT 52092/60,000 (POWER-TRAIN WARRANTY). REPLACEMENT OF PART NOT COVERED VIA POWER-TRAIN AS THE FUEL PUMP ASSEMBLY MERELY CONTRIBUTES TO THE COVERED GAS ENGINE. VERY DISAPPOINTING TO A NEW OWNER THAT HAD BOUGHT USED AND EXPERIENCED A SIGNIFICANT PART REPLACEMENT WHICH SHOULD LAST THE LIFETIME OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11222748June 26, 2019
ENGINE
I TOOK VEHICLE TO DEALERSHIP ON 5/2/19 AFTER THE COOLING FAN MADE A LOUD SQUEALING NOISE WHEN IT WAS IDLING WITH A/C ON. DEALERSHIP STATED THAT THEY COULD FIND NOTHING WRONG WITH THE VEHICLE & SENT ME ON MY WAY. ON 6/22/19 WHILE RETURNING FROM MY LUNCH BREAK ( JEEP HAD BEEN IDLING WITH A/C ON IN A DRIVE THROUGH & FAN BEGAN MAKING A RATTLING NOISE - FAN TURNING ON/OFF IN CYCLES) SMOKE STARTED POURING FROM UNDER HOOD, ACCOMPANIED BY A STRONG SMELL OF SOMETHING BURNING. I TURNED THE VEHICLE OFF IMMEDIATELY & WHEN I RESTARTED IT THE SERVICE ENGINE LIGHT CAME ON. I HAD THE JEEP TOWED FROM MY PLACE OF EMPLOYMENT TO THE DEALERSHIP ( I'M A NURSE, AND MISSED A DAY OF WORK DUE TO THIS! ). PICKING MY JEEP UP FROM DEALERSHIP TODAY TO THE TUNE OF $484.52 TO REPLACE COOLING FAN. I SEE THAT THIS IS AN ONGOING ISSUE, AND THAT A CLASS ACTION LAWSUIT WAS FILED ON 2/11/19 DUE TO NUMEROUS CONSUMER COMPLAINTS. I'M THANKFUL THAT THIS HAPPENED AT 7PM RATHER THAN AT MIDNIGHT WHILE DRIVING HOME ON THE HIGHWAY...... AT THE END OF THE DAY MY VEHICLE COULD HAVE CAUGHT ON FIRE. APPARENTLY DEFECTIVE COOLING FAN IS SOMETHING JEEP HAS KNOWN ABOUT FOR YEARS & I CAN'T BELIEVE THERE HASN'T BEEN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219503June 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE AIR CONDITIONER BLEW HOT AIR. THE CONTACT'S SON ATTEMPTED TO LOOSEN SOMETHING IN THE RADIATOR AND THE ENGINE OVERHEATED, THE COOLANT BUBBLED UP, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN INDEPENDENT MECHANIC ON JUNE 17, 2019. THE VEHICLE WAS DIAGNOSED REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. *BF CONSUMER STATED WHILE DRIVING FOR ABOUT 1 HOUR WITH THE AIR ON, I STOPPED, HAPPENED TO LOOK AT THE GAUGES AND NOTICED THE RED BAR SHOWING MY CAR WAS OVER HEATED. I TURNED CAR OFF, LIFTED THE HOOD, LET CAR SIT FOR A WHILE, THEN SON LOOSENED THE RESERVOIR CAP WATER IN RESERVOIR WAS BOILING. I LET CAR SIT FOR AWHILE, COULD DRIVE IT BUT HAD TO LEAVE AIR OFF. I HAVE IT FIXED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218560June 7, 2019
SERVICE BRAKES
MY VEHICLE MAKES A LOUD SCREECHING NOISE WHILE DRIVING. WHEN TAKEN FOR SERVICE I WAS TOLD THAT THE LEFT FRONT CALIPER HAS FAILED AND IS NOT RELEASING. THIS PRESENTS SERIOUS ISSUE FOR BRAKING. ACCORDING TO THE DEALERSHIP THE LEFT FRONT CALIPER IS ON NATIONAL BACK ORDER WITH NO RELEASE DATE, THUS INDICATING THAT THIS IS A MAJOR NATIONWIDE PROBLEM WITH THIS PARTICULAR VEHICLE. MY MAJOR CONCERN IS THAT I CANNOT EVEN HAVE THE PROBLEM REPAIRED IN A TIMELY MANNER AS THE PART IS ON BACK ORDER WITH NO RELEASE DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217596June 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS RESTARTED AFTER FOUR HOURS. THE CONTACTED STATED THAT THERE WAS AN ABNORMAL BURNING SMELL EMERGING FROM THE VENTS. THE CHECK ENGINE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CONTACT MENTIONED REPLACED THE COOLANT FAN AND FUSE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11217341June 2, 2019
ENGINE
DRIVING IN CITY, HELPING WITH TORNADO RELIEF. ENGINE TEMPERATURE INDICATOR WENT FROM MIDDLE TO MAX HOT. INSTANTANEOUSLY, NO WARNING OR CHECK ENGINE LIGHT. TOOK TO GET FIXED. COOLANT THERMOSTAT, FAN AND LARGE FUSE WHERE SHOT. DAY AFTER GETTING IT BACK. INDICATOR SHOT UP AGAIN WHILE ON INTERSTATE ON WAY TO TO HELP WITH TORNADO RELIEVE STILL. TOOK TO GET FIXED, A HOSE BLEW OUT DRAINING ALL COOLANT INSTANTLY, AGAIN. GOT FIXED. NEXT DAY DRIVING COUNTRY ROAD TO WORK, CAR DIED THROWING TONS OF WHITE SMOKE. AAA LOOKING AT IT, THINK IT'S HEAD GASKET LEAKING COOLANT INTO ENGINE. I'VE BEEN DILIGENT IN ALL MY MAINTENANCE, AS THIS IS MY FIRST NEW CAR. NO WARNING OR CHECK ENGINE LIGHTS ETC. HAD OTHER ISSUES FROM THE START, BUT USED TO DEALING DUE TO USED CARS. GOT A NEW CAR THINKING KEEP UP ON MAINTENANCE, SHOULDN'T HAVE PROBLEMS I'M 53 AND WILL GO BACK TO USED CARS AND WILL NEVER BUT A JEEP AGAIN. AT LEAST I'LL HAVE THE MONEY TO GET FIXED WHEN THEY BREAK DOWN, BECAUSE I DON'T HAVE A MONTHLY PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217370June 2, 2019
ENGINE
VEHICLE WAS AT VERY LOW SPEED IN A PARKING LOT, WHEELS SLIGHTLY TURNED AND THE ENGINE ABRUPTLY STALLED AND DIED. I WAS ABLE TO RE-START IT IMMEDIATELY AFTER SHIFTING FROM DRIVE INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210092May 26, 2019
ELECTRICAL SYSTEM, ENGINE
ELECTRIC FAN ASSEMBLY FOR THE COOLING SYSTEM FAILED. BURNED UP THE ELECTRIC FAN, SMOKE POURING OUT OF THE ENGINE BAY. VEHICLE WAS IN MOTION ON A CITY STREET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11209953May 25, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR HIT 40000 MILES AND RADIATOR FAN STARTED MAKING SQUEALING NOISE AND NOW DOSEN'T CUT ON AT ALL. JEEP HAS ALMOST OVERHEATED BECAUSE OF THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209641May 24, 2019
UNKNOWN OR OTHER
THE RADIATOR FAN MALFUNCTIONED THEN DIED. THE VEHICLE IS ONLY 3 YEARS OLD WITH 34,600 MILES AND WEEKS OUTSIDE OF THE MANUFACTURER'S WARRANTEE EXPIRATION DATE. THIS REPAIR COST ME $667.00. IN CHECKING WITH OTHER OWNERS OF THE SAME VEHICLE IN THE JEEP RENEGADE COMMUNITY, THIS SEEMS TO BE A WIDESPREAD PROBLEM. HOWEVER, JEEP HAS NOT ISSUED A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209502May 23, 2019
ENGINE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE COOLING FANS WERE NOT WORKING AND THE FUSES WOULD BLOW OUT, CAUSING THE ENGINE TO OVERHEAT. THE CONTACT HAD TO PULL THE VEHICLE OVER AND ALLOW IT TO COOL DOWN. THE DEALER (C & C DODGE CHRYSLER JEEP, 1305 PIKE ST, BUILDING A, MARIETTA, OH 45750, (740) 373-2928) REPLACED THE FAN AND THE FUSE ASSEMBLY. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNKNOWN. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209427May 23, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FAN RATTLES VEHICLE OVERHEATS AC NOT WORKING NOTICE ALL THIS WHEN CAME TO A STOP AND WAS IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209431May 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN IDLE (STOP SIGN, TRAFFIC LIGHT) AND APPLIED GAS TO ACCELERATE, A READING COMES UP ON THE DASHBOARD OF "VEHICLE MUST BE IN PARK TO SHIFT" AND THE MESSAGES DISAPPEARS QUICKLY. THE CAR STOPS, I HAVE TO RESET TO PARK, TURN OFF THE CAR, START IT AGAIN. THIS HAPPENS IN THE WORST OF TIMES, IN TRAFFIC, RANDOMLY, AND WITHOUT WARNING. THIS HAS HAPPENED 3 TIMES SINCE NOVEMBER 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208335May 17, 2019
ENGINE
THE CAR STALLS FREQUENTLY WITH NO WARNING AT SPEED AND ALSO WHEN EXECUTING A STOP. IT USES A HUGE AMOUNT OF OIL, 5 QTS BETWEEN CHANGES. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT THIS CAR STALLS IF THE OIL LEVEL IS LOW. THIS MEANS THEY RECOGNIZE AN ISSUE AND HAVE DONE NOTHING ABOUT IT. HOW WOULD I KNOW THIS, AND HOW LOW DOES THE OIL HAVE TO BE TO STALL? THIS IS NOT NORMAL AND IF IT IS 'NORMAL' WHY HAVE THEY NOT TOLD ALL RENEGADE OWNERS? I WILL NEVER FEEL SAFE IN THIS CAR BECAUSE IF IT STALLS ON THE FREEWAY AT 60 MPH I WILL MOST CERTAINLY HAVE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207678May 15, 2019
ENGINE, UNKNOWN OR OTHER
WHILE IDLING AT A STOP LIGHT, THE COOLING FAN COULD BE HEARD MAKING A WEIRD NOISE, FOLLOWED BY A STRONG ODOR. THIS HAPPENED ONE TIME EARLIER WHILE IDLING AND THE AIR CONDITIONING WAS ON. THE STRONG ODOR MADE ME TAKE IT TO A SHOP NEAR ME FOR FEAR OF DRIVING IT. LUCKILY IT WAS COLDER THAN USUAL OR IT WOULD HAVE OVERHEATED. UPON LOOKING INTO THE ISSUE AND HAVING MY COOLING FAN REPLACED, I FOUND IT WAS A COMMON ISSUE IN THE 2016 MODELS, AND HAS BEEN FIXED FOR (OR PART OF) THE 2017 MODELS. I CHECKED WITH THE DEALERSHIP AND THEY CONFIRMED NO OFFICIAL RECALLS WERE SENT, AND I DON'T UNDERSTAND WHY. LUCKILY, I GOT THIS REPLACED BEFORE SOMETHING BAD HAPPENED, BUT I'VE SPOKEN WITH NUMEROUS OTHER RENEGADE OWNERS WHO HAD THE VEHICLES BREAK DOWN AND HAD TO BE TOWED TO SHOPS FOR REPAIRS. I DID HAVE AN EXTENDED WARRANTY, BUT BECAUSE I TOOK IT TO SHOP NEAR ME (FOR FEAR OF DRIVING IT) INSTEAD OF THE DEALERSHIP, THEY ONLY COVERED PART OF THE REPAIR WHICH WAS ABOUT $200 OUT OF MY $550 BILL. I DON'T UNDERSTAND WHY THESE ARE BEING LEFT OUT ON THE ROAD WHEN IT IS A KNOWN ISSUE. THE DEALER WHO PROVIDED THE PART EVEN HAD MULTIPLE FANS IN STOCK, INDICATING THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207356May 13, 2019
UNKNOWN OR OTHER
MY AIR IN MY 2016 JEEP RENEGADE STOPPED WORKING RIGHT AT THE 41,000/ 42,000 MILAGE MARK. I TRIED TO REPLACE THE FREON MYSELF, AS I THOUGHT IT WAS AN EASY FIX, NOT SO. YOU HAVE TO PURCHASE THE NEW FREON AND HAVE SPECIAL TOOLS TO ACCESS IT. I THEN BEGAN RESEARCHING. SEEMS THIS MODEL / MAKE IS KNOWN TO RUN OUT OF FREON RIGHT AFTER THE WARRANTY. YOU HEARD ME...AFTER THE WARRANTY! PLUS, THEY MAKE IT SO YOU HAVE TO TAKE IT TO THE SHOP. I HAVE BEEN A LOYAL JEEP CUSTOMER FOR YEARS, BUT THIS HAS ME FRUSTRATED AND PISSED QUITE FRANKLY. IT IS RIDICULOUS! FIX THE PROBLEM IF YOU KNOW IT IS HAPPENING....BUT IT IS A MONEY MAKER. I WILL BE SPREADING THE WORD ON EVERY SOCIAL MEDIA SITE I CAN GET MY HANDS ON. I AM ALSO BBB'ING THIS HORRIBLE EXPERIENCE. OH, AND THE LOCAL DEALERS CAN NOT STOCK THE FREON, DUE TO THE EXORBITANT PRICE. SCREWING THE CUSTOMERS AS USUAL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205885May 6, 2019
ENGINE
THE ENGINE ON MY 2016 RENEGADE WITH ONLY 32000 MILES ON IT BEGAN MAKING A LOUD KNOCKING SOUND WHILE IDLING. AFTER RESEARCHING ONLINE, I DETERMINED IT WAS MOST LIKELY THE RADIATOR FAN THAT HAD EITHER COME LOOSE OR WAS BENT. IT APPEARS THAT THIS IS AN EXTREMELY COMMON PROBLEM WITH THIS MAKE AND MODEL DUE TO THE MULTIPLE ONLINE COMPLAINTS. OF COURSE IT HAPPENS RIGHT PAST THE ORIGINAL WARRANT EXPIRATION SO THAT IT IS NOT COVERED. THE COST TO FIX THIS WAS $620 AND THEY HAD TO REPLACE MY WHOLE FAN ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205313May 2, 2019
ENGINE
I HAVE HAD THIS CAR FOR NOT EVEN THREE YEARS AND I AM ALREADY HAVING TO REPLACE THE THERMOSTAT. THERE IS LESS THEN 48,000 MILES ON IT, I WOULD NOT RECOMMEND THIS CAR AT ALL TO ANYONE. THEY NEED TO START FIXING THESE ISSUES BECAUSE I SEE I AM NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205365May 2, 2019
ENGINE, POWER TRAIN, SEATS
I LOVE MY RENEGADE BUT THERE HAS BEEN NOTHING BUT PROBLEMS , FIRST AFTER ONLY HAVING IT FOR A FEW MONTHS BUYING IT DEC 2016 NEW THE FUEL PUMP BROKE AND I RAN OUT OF GAS WHEN IT SAID I HAD A QUARTER TANK. THEN THE DRIVER SEAT BECAME STUCK FORWARD, I THOUGHT I FIXED IT IT WAS FINE NOW IT'S STUCK BACK. I HAVE TO USE A PILLOW BEHIND ME. THEN AT 40,000 MILES JUST ABOUT THE COOLANT FAN STARTED RATTLING AS IF SOMETHING WAS LOOSE, THEN IT STOPPED ALL TOGETHER. WHEN I WAS IN TRAFFIC I HAD TO BLAST THE HEAT BECAUSE THE TEMP GAUGE WOULD GO RED. I CHECKED THE FUSE IT WAS BLOWN SO IT WAS CHANGED AND STILL NO FAN. SO I FIGURED IT'S THE COOLANT FAN RELAY AND THEY AREN'T EASY TO LOCATE. AUTO PARTS STORE AND JEEP PARTS AT THE DEALERSHIP ARE HARD TO TALK TO BECAUSE IT IS A FIAT PART. YOU WOULD THINK THE 2JEEP DEALERSHIPS THAT SELL THEM WOULD KNOW THAT. NOW I SEE THAT A TON OF PEOPLE ARE HAVING THE SAME ISSUE AND NEEDED THE FULL FAN ASSEMBLE REPLACED AND A NEW THERMOSTAT..I DO NOT HAVE MONEY FOR THIS. WHY NO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204792April 30, 2019
ENGINE
SITTING IN EVENT TRAFFIC CAR SITTING STILL AND SMELLED BURNING FROM AIR VENTS, THE PANEL INSTRUMENT WAS READING CAR OVERHEATING. ONCE WE WERE ABLE TO GET OUT OF TRAFFIC AND GET CAR UP TO SPEED THE CAR STOPPED OVERHEATING BUT COULD NOT LET CAR IDLE/SIT STILL OR CAR WILL OVERHEAT. CAR HAS 48K MILES PURCHASED NEW, TOLD DEALERSHIP THIS SHOULD NOT BE HAPPENING AND SERVICE TECH STATED THIS WAS THE 3RD TO 4TH ONE THIS WEEK THEY HAVE WORKED ON WITH SAME PROBLEM. NOW LOOKING AT CLOSE TO $600 TO REPLACE COOLING FAN. I FEEL THIS SHOULD BE LOOKED INTO AS A MANUFACTURING ISSUE FOR RECALL WITH SO MANY COMPLAINTS THAT I HAVE FOUND ONLINE WITH THIS MODEL WITH THE SAME ISSUE OF COOLING FAN PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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