Jeep Patriot Complaints (2013)

120 consumer complaints on file.

#11156950December 8, 2018
AIR BAGS
TAKATA RECALL, VEHICLE OWNER TOOK VEHICLE TO LOCAL GARAGE TO HAVE SHIFTER CABLE REPLACED, TECH OPENED HOOD TO DISCONNECT BATTERY HEARD A CLICK AND THEN A LOAD NOISE, LOOKED IN CAR AND FOUND ALL AIR BAGS IN SEATS, SEAT BELTS AND ROOF HAD DEPLOYED, RAN VIN AND FOUND THAT THE TAKATA AIRBAG RECALL WAS NEVER COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153934November 26, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO DOAN DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 4477 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-6600) WHERE IT WAS DIAGNOSED THAT THE OXYGEN SENSOR AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141350October 18, 2018
SEATS
I WAS BACKING MY 2013 JEEP PATRIOT INTO A DRIVEWAY WHEN THE DRIVER'S SEAT HEADREST SUDDENLY AND QUICKLY EXPLODED, PUNCHING ME IN THE SIDE OF THE HEAD. I WASN'T EVEN TOUCHING IT AT THE TIME. IN THE 4 OR SO YEARS I HAVE OWNED THE VEHICLE, I HAVE RARELY EVEN ADJUSTED IT. THIS COULD HAVE BEEN DEADLY IF I'D BEEN DRIVING ON THE FREEWAY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130196September 18, 2018
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED DRASTICALLY REDUCED BELOW 30 MPH AND THE VEHICLE STALLED. IN ADDITION, VARIOUS WARNING INDICATORS AND INSTRUMENT PANEL GAUGES ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT, A MECHANIC, INSPECTED THE VEHICLE AND WAS WAITING FOR INSTRUCTIONS FROM THE MANUFACTURER ON HOW TO REPAIR THE VEHICLE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY WARRANTY CAMPAIGNS AND WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,346.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118735August 9, 2018
AIR BAGS
WHILE DRIVING 45 MPH (POSTED SPEED LIMIT) ON A SINGLE LANE PUBLIC ROAD I WAS FORCED TO MAKE A QUICK EVASIVE MANEUVER TO GO AROUND A SMALL TRUCK STOPPED ON ROAD LOOKING TO MAKE A LEFT TURN, AND DROVE OVER RAISED EARTH THAT WAS ALONGSIDE ROAD SHOULDER. BOTH SIDE AIRBAGS ( PASSENGER AND DRIVER) DEPLOYED EVEN THOUGH CAR WAS NEVER IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099503June 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
SINCE I BOUGHT CAR IN FEBRUARY OF 2018, IMMENSELY THEY HAD TO REPLACE THE REAR ENDED AND TIE RODS. I HAVE ALWAYS NOTICED HOW LOOSE THE STEERING IS AND IF I DRIVE IN A GROOVE IN ROAD THE CAR WOULD AUTOMATICALLY GO INTO THAT GROOVE. I ALSO NOTICE GOING UP A HILL THE CRUISE CONTROL WOULD BE SET BUT CAR WOULD SLOW DOWN AND NOT GO UP IN ELEVATION VERY WELL. NOW THE JEEP IS CHUGGING SEVERELY WHEN I AM AT A COMPLETE STOP AND PLACE GAS TO GO AGAIN. IT ACTS LIKE FUEL SYSTEM IS MESSING UP AND/OR CONTINUOUS TRANSMISSION IS MESSED UP. ALSO THE DRIVER'S AND PASSENGER SEATS DO NOT HEAT AND MANUFACTURED SEAT CLIPS ALL BROKE SIMPLY BY GETTING OUT OF VEHICLE NORMALLY. THE PASSENGER SEATBELT ALSO LOCKS NO MATTER HOW OR SLOW YOU PULL IT AND LOCK IT IN. THE PASSENGER SEAT IS WAY HIGHER AND UNABLE TO ADJUST HEIGHT ETC.. I AM MORE CONCERNED ABOUT POWER AND SLUGGING FROM STOP POSITION AND CRUISE ON HILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066781February 3, 2018
ELECTRICAL SYSTEM
STARTING IN THE SUMMER OF 2014 THE REAR PASSENGER SIDE WINDOW WOULD WORK INTERMITTENTLY JULY 15, 2016 WHILE DRIVING I SMELT SOMETHING BURNING. LOOKED BEHIND ME AND THE BACKSEAT WAS FILLED WITH SMOKE! PULLED OVER AND CALLED 911. FIREFIGHTERS DETERMINED THAT THE PASSENGER SIDE WINDOW HAD SHORT CIRCUITED. WHEN I TURNED OFF THE CAR IT HAD STOPPED THE WIRES FROM BURNING. THE FIREFIGHTERS DISCONNECTED THE WIRES AND I CAREFULLY CONTINUED ON MY WAY. DURING THIS TIME I ALSO HAD AN ISSUE WITH THE DOOR LOCKS CONSTANTLY LOCKING AND UNLOCKING, EVEN WHEN NO ONE WAS IN THE CAR. ALSO, THE HORN AND STEERING WHEEL CONTROLS, SUCH AS THE CRUISE CONTROL AND RADIO CONTROLS, WENT OUT. I JEEP ABOUT THE FIRE/SMOKE AND ALSO TOLD THEM ABOUT THE OTHER ELECTRICAL PROBLEMS I WAS HAVING. I MET WITH A CHRYSLER INSPECTOR AT A LOCAL DEALERSHIP. SHORTLY AFTER I RECEIVED A LETTER STATING THAT THEY WERE NOT AT FAULT FOR THE ISSUES HAPPENING WITH MY PATRIOT. .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11066782February 3, 2018
AIR BAGS
SEPTEMBER OF 2014 MY AIRBAG LIGHT CAME ON. I CALLED DEALERSHIP. DEALERSHIP STATED IT WAS A BAD SENSOR THAT COULD BE REPLACE AND THAT THERE WAS NO DANGER DRIVING WITH THE BAD SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055969December 21, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND, WHICH CAUSED THE VEHICLE TO GRADUALLY DECELERATE TO 15 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SLOWLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AT 800-521-9922 AND STATED THAT THEY HAD TO LOOK TO SEE IF THE VEHICLE WAS UNDER WARRANTY. A CASE NUMBER WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045423November 12, 2017
SEAT BELTS
I HAVE MADE SEVERAL ATTEMPT TO GET THIS FIXED AND THEY KEPT TELLING ME THAT WHEN THEY GET THE PART THEY WILL FIX IT. THIS HAS BEEN ON GOING FOR MORE THAN A YEAR. THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. RECALL STATUS RECALL INCOMPLETE REMEDY THE OCCUPANT RESTRAINT CONTROLLER MUST BE REPLACED. SAFETY RISK DESCRPITION THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031947October 5, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THOMAS CHRYSLER, DODGE, JEEP, RAM AT (740) 695-0452 (67791 MALL RD, ST CLAIRSVILLE, OH 43950) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*BF CONSUMER STATED COMPLETED 10/26/17 9AM. PURCHASE DATED IS AFTER INCIDENT DATE UPDATED 7/25/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024861September 21, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE CAR STALLED AND OVER HEATS. IT DOESN'T TAKE DRIVE AS FAST IT IS SUPPOSED TO BE AND WHEN I TRIED TO GAS IT THE CAR STARTED TO SHAKE AND IT CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024089September 18, 2017
ENGINE
ENGINE WILL OVERHEAT AFTER TRAVELING 20 MILES OR SO AT AN AVERAGE SPEED OF 55 WHEN A/C IS IN USE. ENGINE WILL OVERHEAT AFTER TRAVELING 30 MILES AT AN AVERAGE SPEED OF 55 WHEN A/C IS NOT IN USE. CONTINUES TO BE A SAFETY ISSUES, BEGAN SHORTLY AFTER VEHICLE PURCHASE IN 2013 AT 15000 HOWEVER DEALER CHECKED FOR PROBLEM AND STATED NONE WAS FOUND. PROBLEM HAS EXISTED SINCE AND HAVE HAD MULTIPLE MECHANICS CHECK AND NOT FIND WHAT THE PROBLEM IS. LAST INCIDENT HAD 9 STOPS FOR A 69.7 MILE TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022051September 7, 2017
POWER TRAIN
THE PATRIOT CVT TRANSMISSION IS FAULTY AND SUBJECT TO EARLY TRANSMISSION FAILURE. AROUND 90,000 MILES, MY TRANSMISSION BEGAN OVERHEATING. THIS HAPPENS WHILE TRAVELING ON THE HIGHWAY GOING AN AVERAGE OF 65-70MPH FOR MORE THAN AN HOUR, TRANSMISSION OVERHEAT WARNING LIGHT TURNS ON AND CAR BEGINS TO LOSE POWER. IT'S NECESSARY TO PULL OVER AND WAIT FOR COOLDOWN WITH CAR TURNED OFF FOR AT LEAST 10 MINUTES- WHICH IS EXTREMELY DANGEROUS TO DO ON A MAJOR HIGHWAY, SOMETIMES AT NIGHT. JEEP STATES THIS SHOULDN'T HAPPEN UNLESS YOU ARE TOWING OR THE TEMPERATURE OUTSIDE IS EXCEEDINGLY HOT. MY PATRIOT DOES THIS EVERY TIME I TAKE A TRIP THAT REQUIRES AN HOUR OR MORE OF HIGHWAY DRIVING, REGARDLESS OF TEMPERATURE OUTSIDE AND DESPITE THE FACT THAT I DO NOT TOW ANYTHING EVER. TRANSMISSION WHINES LOUDLY IN THE PROCESS AND THE CAR WILL SLOWLY LOSE ACCELERATION POWER RIGHT BEFORE THE OVERHEAT LIGHT TURNS ON. IT'S A SCARY EXPERIENCE EVERY TIME. I'VE TAKEN MY JEEP INTO THE DEALERSHIP UNDER WARRANTY TO FIX THIS PROBLEM, HOWEVER- THEIR SOLUTION OF CHANGING OUT SOME VALVES DID NOT PROVE TO BE EFFECTIVE AS THE PROBLEM CONTINUES TO HAPPEN. INTERSTINGLY ENOUGH, JEEP CEASED USING THE CVT TRANSMISSION IN 2014 AFTER ONLY 2 YEARS- IM ASSUMING THIS PROBLEM HAS SOMETHING TO DO WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016513August 21, 2017
UNKNOWN OR OTHER
MULTIPLE TIMES DRIVING ON THE HIGHWAY THE CVT TRANSMISSION FAILS AND LOCKS UP. GOING 70MPH I SUDDENLY LOSE ACCELERATION COMPLETELY AND WAS ALMOST REAR ENDED BY A SEMI. I CAN GO ABOUT 45MPH ON THE INTERSTATE FOR ABOUT A MINUTE TO FIND A SPOT TO PULL OVER. LUCKILY NOBODY WAS HURT AND THERE WAS A PLACE AT THAT TIME TO GET OUT OF THE WAY OF THE SEMI BARRELING DOWN THE MOUNTAIN BEHIND ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016100August 18, 2017
ELECTRICAL SYSTEM, SEAT BELTS
MANUFACTURER SAFETY RECALL ISSUED NHTSA #16V-668 #S61 OCCUPANT RESTRAINT CONTROLLER STATUS: REMEDY NOT YET AVAILABLE ALSO PROBLEM WITH TIPPIT MODEM WHERE ALL DASHBOARD LIGHTS LIGHT UP JEEP DEALERSHIP DOES NOT KNOW HOW TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013681August 8, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH SUMTER CHRYSLER DODGE JEEP & RAM (2662 BROAD ST, SUMTER, SC 29150) WHO ADVISED THE CONTACT TO SPEAK TO THE MANUFACTURER AND PROVIDE A TENTATIVE BUY BACK OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, OPENED A CASE, AND PROVIDED A CASE MANAGER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010173July 24, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BENSON CHRYSLER JEEP DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006808July 21, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD CONTACT HER BY JUNE OF 2017 WHEN THE PART BECAME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER BACK ON JULY 21ST AND WAS INFORMED THAT THE PARTS WOULD BE APPROVED SOMETIME IN DECEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005544July 16, 2017
AIR BAGS, SEAT BELTS
NHTSA SAFETY RECALL 16V-668; OWNER WAS SENT A RECALL NOTICE 13 SEP 2016 REGARDING POSSIBLE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT BUT THAT PARTS WERE NOT CURRENTLY AVAILABLE, A FOLLOW-UP NOTICE WOULD BE SENT WHEN THEY WERE. OWNER WAITED UNTIL FEB 2017 AND CONTACTED LOCAL DEALER WHO CONFIRMED PARTS STILL NOT AVAILABLE. OWNER AGAIN CONTACTED LOCAL DEALER IN JULY 2017 AND WAS TOLD PARTS STILL NOT AVAILABLE. COMPLAINT IS THAT IT IS TAKING AN UNREASONABLE AMOUNT OF TIME TO REMEDY A VERY IMPORTANT SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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