Jeep Patriot Complaints (2016)

459 consumer complaints on file.

#11099358June 2, 2018
ENGINE, POWER TRAIN
WHILE DRIVING SLOWLY (~10 MPH) SB I PREPARED TO MAKE A RIGHT-TURN (WB), IN THE ONLY LANE THAT TURNS RIGHT. AS I NEARED THE INTERSECTION THE LIGHT TURNED GREEN, ENABLING ME AND THE (1) LANE ON MY LEFT TO GO (IT GOES SB). NO CAR WAS AHEAD OF ME (TO TURN). THE STREET I WAS TURNING ONTO HAD ONE (WB) LANE, AND TWO LANES (STOPPED), THAT GO EB. NOTE: (MAY BE RELEVANT), I FREQUENTLY DOWN-SHIFT (AUTOMATIC) TRANSMISSIONS (USING THE "PADDLES" OR "BUTTONS", WHATEVER'S ON THE SHIFT COLUMN), ON ALL AUTOMATIC TRANS. CARS I DRIVE, WHEN I SLOW DOWN. I DO THIS TO SAVE WEAR & TEAR ON MY BRAKES, WHEN APPROACHING STOP-SIGNS OR RED-LIGHTS. I DOWN SHIFT GRADUALLY, JUST LIKE ON A MANUAL TRANS. WHEN IT'S TIME TO GO, I HOLD THE PADDLE IN THE "UP-SHIFT" MODE, UNTIL I SEE "DRIVE" ON THE TRANS. INDICATOR. IN THIS ACCIDENT, AS THE LIGHT TURNED GREEN (THE TRANS. WAS IN A LOW GEAR), I HELD THE PADDLE IN "UP-SHIFT" MODE (NOTE: I MAY HAVE CLICKED THE PADDLE 1 GEAR UP BEFORE IT WENT TO "DRIVE", I DON'T REMEMBER), AND STARTED THE TURN, BARELY PRESSING THE ACCELERATOR. WHEN I WAS APPR. HALFWAY (45 DEGREES) INTO THE TURN (POINTED SWB AT THE OPPOSITE TWO LANES), I FELT THE ENGINE "STAGGER" (LIKE IF YOU ACCIDENTALLY SHIFT A MANUAL TRANS. INTO A HIGH GEAR BUT YOU MEANT A LOW GEAR), AND IN A FRACTION OF A SECOND-THE CAR ROCKETED AHEAD (I HEARD RPMS) SLAMMING ME INTO THE WB CAR(S) SO FAST, I DIDN'T EVEN MAKE 90 DEGREES, NOR COULD I BRAKE (I TRIED). THE 1ST CAR IMPACTED WENT BACKWARD (AND TO THE RIGHT) HITTING THE CAR BEHIND, AND HIT THE CAR IN THE RIGHT LANE. NOTE: 1. JEEP WAS TOTALED. 2. THIS ACCIDENT WAS IN DRY WEATHER, MID-MORNING @ INTERSECTION I DRIVE NEARLY EVERY DAY. 3.THE AIRBAG FAILED & I WAS BRIEFLY KNOCKED-OUT W/SOME INJURIES. 4. THIS IS NOT: " I HIT THE GAS BUT MEANT THE BRAKE" CASE, I WENT FROM SLOW TO ROCKET-SHIP. 5. I'VE BEEN DRIVING > 40 YEARS W/O ACCIDENT. 5. I'M A PILOT W/GOOD REFLEXES. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11096944May 20, 2018
SUSPENSION, UNKNOWN OR OTHER
REAR TIRE AREA MAKES A GRINDING SOUND, AUTO SHOP EXPLAINED THAT IT WAS THE CONTROL ARM AND SUSPENSION (REAR CRADLE ASSEMBLY) WAS BROKEN AT WELD CONNECTION TO THE FRAME. SPOKE TO ANOTHER AUTO SHOP ABOUT REPAIRS, TOLD I WAS MISTAKEN, PART SHOULD NOT BREAK. CONTACTED WARRANTY TECH/EDGE WARRANTIES REGARDING ISSUE, TOLD TO TAKE TO DEALERSHIP. DEALERSHIP CALLS BACK SAME DAY AND SAID THAT IT BROKE BECAUSE IT HAD BEEN PULLED WRONG...I ASKED WHAT THAT MEANT, DEALERSHIP SAID THAT IT HAD BEEN TOWED WRONG. I TOLD HIM THAT WE HAD PURCHASED NEW FROM THE LOT AND HAD NEVER BEEN TOWED. REPRESENTATIVE SAID HE WOULD LOOK FURTHER INTO ISSUE AFTER TELLING ME THAT I NEEDED TO CONTACT MY INSURANCE. NEXT DAY, REPRESENTATIVE OF DEALERSHIP CALLS (BREEDEN DODGE) AND TELLS ME THAT ONCE THEY TOOK THE WHEEL OFF AND EXAMINED FURTHER, THAT THE "PULLED WRONG THEORY" WAS OUT THE DOOR, THAT IT BASICALLY JUST BROKE, AND THAT IT SHOULD NOT HAVE. I AGAIN TOLD HIM THAT FROM EACH PROFESSIONAL I SPOKEN WITH THAT IT WAS MORE THAN LIKELY A MANUFACTURER DEFECT/ERROR. HE SAID HE WOULD CONTACT CHRYSLER TO SEE IF THEY WOULD STAND BEHIND ISSUE. I DROPPED THE VEHICLE OFF ON A WEDNESDAY, THE FOLLOWING WEDNESDAY, THE REPRESENTATIVE CALLS BACK SAYING THAT CHRYSLER WILL NOT STAND BEHIND, BUT THAT I NEEDED TO CONTACT INSURANCE COMPANY. I TOLD HIM THAT I HAD AN EXTENDED WARRANTY THROUGH WARRANTY TECH/EDGE WARRANTIES (CHRYSLER CALLS IT ONE THING AND DEALERSHIP CALLS IT ANOTHER). THE REPRESENTATIVE ACTED LIKE THE EXTENDED WARRANTY WAS AN ISSUE, EACH TIME I MENTIONED IT, BUT SAID HE WOULD CONTACT THEM. HE CALLED BACK A COUPLE OF HOURS LATER AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE IT IS PART OF THE FRAME. HE THEN INSISTED THAT I CONTACT MY INSURANCE COMPANY. I TOLD HIM I WOULD CONTACT BOTH CHRYSLER AND WARRANTY TECH. I CONTACTED CHRYSLER AND ALMOST GOT IT APPROVED AS HE HAD ONLY CONTACTED THEM THE DAY PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094106May 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
JEEP IN MOTION, ENGINE STALLS AT VARIES SPEEDS MULTIPLE TIMES IN A ROW. HEADED STRAIGHT OR TURNING, HAD TO CALL TOW TRUCK BUT AFTER 20 MINUTES I TRIED TO TURN OVER MY JEEP AND IT STARTED. THIS HAPPENED 3 DIFFERENT TIMES BEFORE ARRIVING HOME. KEPT CALL CENTER REP. ON PHONE UNTIL I WAS 2 MILES AWAY FROM MY HOME. 1 TIME JEEP PAUSED LIKE NOT GETTING GAS THEN I PRESSED THE PEDAL AND IT ACCELERATED (ALL RIGHT IN THE MIDDLE OF INTERSECTION) THEN DROVE THE REMAINING MILE AND A 1/4 HOME WHILE ON PHONE WITH HUSBAND. ADVANCE AUTO TOLD ME POSSIBLE FUEL ISSUE, I ADDED LUCAS FUEL SYSTEM CLEANER. NOW LOOKING AT RECALLS ONLINE AND READING ABOUT CAMSHAFT OR CRANKSHAFT SENSOR. MILES ON JEEP 41688.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089918April 24, 2018
SEAT BELTS
PASSENGER SEAT BELT RETRACTED SO TIGHT MY SON WAS UNABLE TO GET OUT OF THE VEHICLE. HE WAS UNABLE TO BREATH. THE SEAT BELT HAD TO BE CUT. THE CAR WAS NOT IN MOTION. I HAD TO ASK A POLICE OFFICER FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11088911April 18, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING IN THE RAIN AT 10 MPH, THE CONTACT STOPPED AT A STOP SIGN AND A LARGE AMOUNT OF WATER BEGAN TO LEAK FROM THE MAP LIGHTS IN THE ROOF OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082664April 3, 2018
ENGINE, POWER TRAIN
VEHICLE LOSES POWER UNPREDICTABLY WHILE IN MOTION. OCCURS IN VARIOUS SCENARIOS, INCLUDING DURING A COMPLETE STOP, ACCELERATING, DECELERATING, AND CRUISING (OCCURS AT ALL SPEEDS 0-75 MPH). VEHICLE MAINTAINS ELECTRICAL POWER BUT LOSES THRUST, POWER STEERING, AND BRAKE PRESSURE. CAR NEEDS TO BE TURNED OFF, AND ON OCCASION THE ENGINE WILL NOT TURN OVER WHEN ATTEMPTING TO RE-START. WILL HAVE TO WAIT SEVERAL MINUTES. OCCURS MOSTLY AFTER THE VEHICLE HAS BEEN DRIVING FOR AT LEAST A SHORT DISTANCE, THEN TURNED OFF FOR 5-10 MINUTES MINIMUM. WHEN VEHICLE RESTARTS, THE OPERATOR IS AT RISK FOR FAILURE. JEEP DEALERSHIP HAS REPLACED THE TROTTLE BODY AND ISSUE PERSISTED. RETURNED TO JEEP, THEY REPLICATED THE ENGINE FAILURE BUT CANNOT IDENTIFY AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082543April 2, 2018
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, SEAT BELTS
IF THE WHEEL BEARING NEEDED TO BE REPLACED. WAS TOLD IT WAS A DEFECT. MARCH 2018 GASKET NEEDED TO BE REPLACED. AGAIN WAS TOLD IT WAS A DEFECT. BOTH TIMES HAD TO PAY A HUNDRED DOLLARS DEDUCTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082228March 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SACRAMENTO CHRYSLER DODGE JEEP RAM (3610 FULTON AVE, SACRAMENTO, CA 95821) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT SENSOR FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079458March 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN TO SUPERIOR DODGE CHRYSLER JEEP (1201 EXCHANGE AVE, CONWAY, AR 72032), BUT NO FAILURES COULD BE FOUND. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075668March 1, 2018
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE THE VEHICLE WAS STOPPED, IT ROLLED BACKWARDS. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. ALSO, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075720March 1, 2018
VEHICLE SPEED CONTROL
VEHICLE HAS HAD TOTAL OF 9 INCIDENTS INVOLVING CHECK ENGINE LIGHT INVOLVING FAIL CODE 22, P2127,P2138. CAR HAS HAD STATIONARY STALL OUTS OR NO STARTS. WHILE VEHICLE IS IN PARK HAS HIGH REV TO 3000 RPMS. WHILE CAR IS DRIVEN IN CITY HAS HAD RAPID DECELERATION FROM 45 TO 30 MPH WITH JERKY FORWARD AND BACK MOVEMENT WITH NO ABILITY TO CONTROL SPEED OTHER THAN HEAVY BREAKING, NO ACCELERATION CONTROL. WHILE ON HIGHWAY ;RAPID UNCONTROLLED DECELERATION FROM 65 TO 40 MPH, WITH NO ABILITY TO RE-ACCELERATE WITH JERKING FORWARD AND BACK MOTION. SELF ACCELERATION(DRIVER HAS NOT ENGAGED ACCELERATOR PEDAL) FROM STOPPED POSITION= 0-40 MPH REQUIRING EMERGENCY BRAKE APPLICATION TO STOP WITH LIMITED TO NO STEERING CAPABILITY. VEHICLE HAS BEEN TO MULTIPLE JEEP DEALERSHIPS IN CO AND AZ FROM 4/8/16-2/21/18. MULTIPLE REPAIRS HAVE BEEN COMPLETED WITH NO RESOLUTION. LEMON LAW APPLICATION AND FURTHER LITIGATION IS ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063155January 16, 2018
UNKNOWN OR OTHER
I HAVE NOT EVEN HAD THE VEHICLE A WEEK YET. THE ENGINE HAS DIED ON ME TWICE. ONCE WHILE DRIVING 40 MPH GOING TO WORK ON A DARK TWO LANE ROAD. NO WARNING LIGHTS, NO SOUNDS - JUST ALL OF THE SUDDEN I WAS NOT MOVING AND I WAS LEFT IN THE MIDDLE OF THE ROAD. I WASN'T EVEN ABLE TO COAST TO THE SIDE. THE SECOND TIME I WAS STOPPED AT A LIGHT AND IDLING. THE ENGINE DIED. AGAIN, NO WARNING LIGHTS OR ANYTHING. ON 3 INSTANCES THE ENGINE WILL TURN OVER BUT NOT CRANK. IT STARTS AFTER SEVERAL TRIES. THE VEHICLE IS A PREVIOUSLY OWNED WITH JUST UNDER 11,000 MILES ON IT. I AM CONCERNED ABOUT DRIVING IT NOW. IF IT DIES WHILE ON THE INTERSTATE THEN I COULD GET INTO A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061003January 7, 2018
ENGINE
ENGINE WILL NOT START UNLESS I PRESS ON THE BRAKE AND PUT THE CAR IN DRIVE, THEN BACK IN PARK. IT DOES THIS EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060880January 6, 2018
UNKNOWN OR OTHER
MAYBE A MONTH AGO OK DROVE TO WORK AS NORMAL MY VEHICLE SITS PARKED MOST OF THE DAY AS I WAS LEAVING TO GO HOME MY VEHICLE WOULD NOT TURN OVER EVERY I HAD NO CLUE ASSUMING THIS IS A FAIRLY NEW VEHICLE SO I AGAIN ATTEMPTED TO CRANK THE VEHICLE AND AND STARTED . I THOUGHT NOTHING OF IT BUT LAST NIGHT I PURCHASED GAS AT THE SAME PLACE JUST AROUND THE CORNER FROM HOME JUST AS I MADE MY TURN TO CROSS THE MEDIAN IT THUMPS TWICE AND JUST SHUT OFF I TRY NOT TO COMPLAIN BUT SHOULD THAT HAVE HAPPENED ON A HIGHWAY OR ANY STREET I COULD HAVE NOT JUST HURT I COULD HAVE HURT OTHERS . I SAT THERE ON THE SIDE OF THE ROAD IN FRONT OF A CHURCH GRATEFUL . S O NOW THE VEHICLE WON'T START SOUNDS LIKE IT WANTS TO BIT WON'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057978January 2, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER JEEP DODGE (8675 COMMODITY CIRCLE, ORLANDO, FL 32819), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TAKEN TO AIRPORT CHRYSLER DODGE JEEP (5751 EAGLE VAIL DR, ORLANDO, FL 32822) WHERE THE VEHICLE REMAINED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054782December 14, 2017
UNKNOWN OR OTHER
CAR SMOKING THEN LOST COMPLETE POWER AND GLIDED DOWN FREEWAY STOPPED CAR COMPLETELY ON FIRE SEE ALSO 11053940
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11045573November 13, 2017
ENGINE
THE ENGINE FEELS LIKE IT IS STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040508October 27, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE JEEP RAM (124 NORTH POINT BLVD, BALTIMORE, MD 21224, (410) 288-3100) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL NON PCM FLASHED AND THE DRIVER SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040327October 27, 2017
SERVICE BRAKES, STEERING
I'VE HAD CONSTANT ISSUE WITH MY BREAKS SQUEALING. AFTER HAVING THE VEHICLE ABOUT 9 MONTHS THE ABS LIGHT WOULD COME ON ANY TIME I DROVE ACROSS A SPEED BUMP IN A PARKING LOT, ANY AREA ON A ROADWAY THAT WAS UNEVEN. A FEW MONTHS LATER WHEN TURNING RIGHT, MY LEFT WHEEL CONTINUED TO GO TO THE LEFT. AT RANDOM TIMES WHEN TURNING LEFT EITHER FROM A STOP OR GOING AROUND A CURVE THERE IS A LOUD GRINDING NOISE OR HUMMING NOISE COMING FROM UNDERNEATH THE CARRIAGE IN THE FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034804October 20, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE JERKED, THE ABS AND TRACTION WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AND GRADUALLY LOST POWER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND TURNED ON THE VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED, THE ABS AND TRACTION WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND TURNED ON THE VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (WASHINGTON NC CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 4001 U.S. 264 WEST, WASHINGTON, NC 27889) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WHEEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT TWO DAYS AFTER THE REPAIR WAS DONE THE SAME FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT A CASE MANAGER WOULD CALL THE CONTACT. A CASE NUMBER WAS PROVIDED BUT THE CONTACT DID NOT HAVE THE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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