Jeep Patriot Complaints (2011)

326 consumer complaints on file.

#11501776January 14, 2023
STRUCTURE:BODY
Took vehicle to fix a power steering leak at the Jeep dealership. The technician was troubleshooting the issue and found that the lower sub frame crossmember assembly was almost completely rusted. They indicated if riding on rough roads a hitting a pot hole it would break completely and cause major damage and a driving safety issue. Went ahead and got the repair completed which was extremely expensive. This was a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490633October 24, 2022
SUSPENSION, UNKNOWN OR OTHER, STRUCTURE:BODY
Jeep Patriot 2011 Latitude with severe corrosion to front and rear subframe assemblies. Noted for recent emergence of clunking sound on front end when passing over dips and bumps. Made arrangement for towing of vehicle to personal mechanic to check out and also make state inspection. Noted to have severe fracture of front subframe then resting on axle and wheel assemblage parts. Rear subframe member in same condition with ability to poke holes through structural member. Conditiion resulted in failure to pass inspection. Vehicle deemed unsafe to drive. Further deterioration expected with potential for loss of steering or wheel falling off. Liability for accident or bodily harm in potential failure noted. Vehicle later towed to another mechanic with same determination. Vehicle towed to local body shop where Insurance agent denied accountability for collision or comprehensive coverage. Damage initially assessed at about $900 per part with accessory components to be added at discovery. Issue is well known to manufacturer via many complaint website postings I have since learned. Vehicle towed to another body shop which will assess and complete repair if practical. Second shop said they had repaired similar vehicle for same problem recently. Noted that subframes were manufactured in Mexico. This is inappropriate for regional application in Pennsylvania noted for harsh climate and road treatment. That vehicle was restored with Canada manufactured part of heavier gauge and quality. My vehicle is low mileage at 79000 miles, garage kept, driven locally only;engine fine. I have 2008 Town and Country Chryler and 2018 Chrysler Pacifica with NO OBVIOUS signs of such wear. The corrosive factor accelerated since last inspection in Dec 2021. There were NO WARNING lights or signs upon emergence of the problem. This is serious safety issue where unexpectedly steering loss or wheel displacement could result in accident to self or others or crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488352October 7, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. While refueling, the fuel tank failed to allow all with fuel. The contact had to restart the vehicle and add more fuel several times. There were no warning lights illuminated. The contact called the local dealer where a service appointment was scheduled. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to a faulty rollover valve and the fuel tank needed to be replaced. The manufacturer was contacted but provided no assistance. The approximate failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485949September 22, 2022
SUSPENSION, STRUCTURE:BODY, WHEELS
The back passenger tire started rubbing and smoking. After getting home, noticed the wheel was at an angle. After taking off the tire, noticed the whole rear suspension cradle was completely rusted through. I contacted Chrysler dealer to find out no recall. Contacted the place I purchased the jeep only 18 months ago, sent them pics, and was told "That is normal". I could have been on the Interstate or highway when the suspension broke. There was absolutely no warning signs this could happen or was going to happen. I have not driven much due to working from home since COVID. Has not been inspected since I don't know who to contact. So now I have a jeep sitting in my drive that I can't drive and still paying on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478104August 8, 2022
POWER TRAIN, SUSPENSION
Chasis, crossmember suspension broke for corrosion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476764July 31, 2022
STRUCTURE:BODY
The rear subframe has completely rusted out. It actually broke due to the rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476711July 30, 2022
ENGINE
The catalytic converter failed. It had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476448July 29, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving in heavy traffic, there was a Red light and attempted to slow the vehicle. The engine started to jerk forward and the RPMs were increasing without my foot on the accelerator! My foot was on the brake! I was able to turn into a gas station to get to a safer place to park the vehicle. While attempting to park in a parking space the vehicle continued to accelerate by itself, again my foot was applied to the brake pedal. I was literally fighting to stop the vehicle and almost ran into the barrier where customers were walking. Once turning off the vehicle and restarting the engine, it was operating correctly while I’m reverse. I then shifted into drive, and the vehicle lunged forward and the engine accelerated by itself. It drove up to 45 miles per hour without my foot on the accelerator and foot resting on the brake pedal. A complete stop was a fight, as soon as there was any brake pedal release the engine lunged forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475603July 24, 2022
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
Airbag light , traction control light ,abs light , brake light all are on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474863July 20, 2022
SUSPENSION
I took Jeep 2011with only 77,000 miles on it in for new brakes and was told that the REAR SUB FRAME and CROSS MEMBER BAR are completely RUSTED OUT and that it needs to be replaced. according to my own online research this seems to be a VERY COMMON PROBLEM with Jeeps. Perhaps this warrants a recall. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471596June 29, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle was making abnormal sounds. The vehicle was inspected by the contact's friend, who noticed that the rear subframe was corroded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469876June 18, 2022
STRUCTURE:BODY, SUSPENSION, STEERING
I went to get my car inspected and was told that I would need to replace my cross member/subframe which would cost thousands. I was trying to figure out how to fix it for less when I came across a discussion board where everyone with these vehicles were having the same problem. I also look on YouTube and all the comments under multiple videos showing how to replace it also had the same problem. This issue is Chrysler knew this was an issue and extended the warranty for that part and most owner of that vehicle had no idea they did. The owner ended up paying thousands for the part or trading their car in and buying another one. I believe Chrysler quietly extended the warranty and never properly notified vehicle owners of the extension. They also didn’t make any type of public announcement that would inform drivers who brought the cars used after one or more owners had it. They also did not allot enough time for the warranty. In the extension letter to dealership I dug up online was announced in 2017. The cars with this issue where produced in 2008-12 but they only extended the warranty to ten years from the start of service. That means if you brought a car in 2008 you would have had less than one year to realize you where eligible for a new subframe under warranty. Also they should have recalled the parts since so many people were have issues with it. And if one’s lived in a state where they don’t need safety inspections they would never have known.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467205June 2, 2022
POWER TRAIN
The contact owns a 2011 Jeep Patriot. The contact stated that there was a rattling noise coming from under the hood of the vehicle while driving. On another occasion while driving approximately 20 MPH, the speedometer went 0 MPH and failed to function as needed. The vehicle stalled shortly afterward and was coasted to the side of the roadway. The contact had the vehicle towed from the scene. The contact stated the failure occurred twice. The vehicle was taken to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,362.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466249May 26, 2022
STRUCTURE:BODY, STEERING, SUSPENSION
My Jeep will not pass inspection because of excessive rust/rot on the front and rear sub frame. To have both front and rear sub frames repaired will cost me approximately $3,000 dollars, which I do not have. This should have been recalled and covered by manufacturer long before this time. What am I suppose to do know with no usable vehicle ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460903April 15, 2022
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
Subframe rust so bad that the car has subsequently been deemed unsafe to drive. It is available for inspection. Safety put at risk due to insufficient support of frame at contact points of steering and stability mechanisms. Presently, vehicle has. Not been inspected by anyone other than myself and personal mechanic. There was absolutely no safety light, warnings or otherwise to indicate a problem. This apparently has been an ongoing issue with this year/make/model which absolutely needs to initiate a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458713March 28, 2022
SUSPENSION, STRUCTURE
The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the subframe inadvertently lowered. Additionally, the contact stated that the muffler was rusted. The TPMS warning light was illuminated. The contact notified the local dealer of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a discount on the cost of the parts. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455281March 4, 2022
FUEL/PROPULSION SYSTEM, ENGINE
After filling up with gas, the vehicle sputtered, stalled and the steering locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455004March 3, 2022
STRUCTURE:FRAME AND MEMBERS
The contact's daughter owns a 2011 Jeep Patriot. While the contact's daughter was driving 25 MPH, the steering failed to operate as designed and the rear of the vehicle stated to swerve to the right and left. The driver drove the vehicle to her destination and her father inspected the rear end and found that the rear cross members were completely rusted away. The daughter had noticed that the traction control warning light was illuminated. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453145February 20, 2022
ENGINE, FUEL/PROPULSION SYSTEM
After filling up the gas tank, when I drive away, the car jerks and loses power for a minute with in a mile of leaving the gas station. Nj pumps gas for me so the tank is not overfilled. My power steering goes down for a moment as my car sputters. Then after a minute it drives great until the next time I fill up my tank. Forums have stated it is a bad charcoal cannister. Many jeep patriot owners have complained about this. It is very unsafe when this happens on the road. I fear driving my toddler now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449941February 2, 2022
STRUCTURE
The contact owns a 2011 Jeep Patriot. The contact stated that while the vehicle was at the dealer for an unrelated issue, the contact was informed that the rear subframe was severely rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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