Jeep Patriot Complaints (2015)

316 consumer complaints on file.

#10924981November 8, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING BETWEEN 25-35 MPH, THE CONTACT WAS INVOLVED IN A CRASH. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE CONTACT SUSTAINED CHEST SORENESS AND STIFFNESS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER BY AAA. THE MANUFACTURER WAS NOTIFIED. CHRYSLER STATED THAT THE AIR BAG WAS NOT TRIGGERED AND DID NOT ADDRESS THE INQUIRY ABOUT THE SEAT BELT NOT WORKING. THE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10917197October 18, 2016
STEERING
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING VARIOUS SPEEDS, WATER ENTERED THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V878000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909856September 26, 2016
AIR BAGS
A CAR REAR ENDED US ON THE FREEWAY. WE WERE GOING 70MPH AND THEY AVERAGED 20MPH FASTER. WHEN THE STRUCK MY REAR END IT PROPELLED US, ACROSS 2 LANES, INTO THE SIDE OF A TRACTOR TRAILOR. WE BOUNCED OFF THE TRAILERS WHEELS AND ENDED UP ON THE OTHER SIDE OF THE FREEWAY. IF IT WASN'T FOR THE STABILITY AND STURDINESS OF THE CAR WE WOULD SURELY BE DEAD. I DIDN'T THINK ABOUT IT UNTIL LATER.........NOT ONE AIRBAG DEPLOYED!! THE REAR IMPACT HEAD REST ENGAGED. I JUST FIGURED HITTING THE ENTIRE RIGHT SIDE OF THE CAR (WITH BOTH OF THE TRAILER TIRES INDENTING IN THE PASSENGER SIDE) AT MINIMUM SPEED OF 70MPH, THE SIDE IMPACT AIR BAGS SHOULD HAVE DEPLOYED. NOT REALLY COMPLAINING. BUT MAYBE SOMETHING TO LOOK INTO. THE JEEP WAS REPAIRED AND IM STILL IN LOVE WITH IT. I'M NOT UPLOADING PHOTOS. IF THERE ARE ANY QUESTIONS, I HAVE PHOTOS AND ALL DOCUMENTATION, JUST EMAIL ME.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10892824August 3, 2016
ELECTRICAL SYSTEM
ON MULTIPLE OCCASIONS I HAVE HAD TROUBLE STARTING THE JEEP. IT APPEARS TO HAVE POWER BUT THE ENGINE LIGHT COMES ON AND THE CAR WON'T START. I HAVE TAKEN IT TO THE DEALERSHIP FOR REPAIR SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO ACCURATELY DIAGNOSE AND REPAIR THE PROBLEM. THE ELECTRICAL PROBLEMS ARE NOW GETTING WORSE. THE JEEP HAS COMPLETELY LOST POWER WHILE RUNNING AND I'VE HAVE ALSO EXPERIENCE PROBLEMS WITH UNLOCKING THE DOOR. THE THROTTLE CONTROL WARNING HAS STARTING COMING IN DURING SOME OF THESE EPISODES. DESPITE NUMEROUS ATTEMPTS TO RESOLVE THESE ISSUES THROUGH THE DEALERSHIP AND DIRECTLY THROUGH CHRYSLER, I STILL HAVE A VEHICLE THAT IS COMPLETELY UNSAFE TO DRIVE. I HAVE MADE THE ISSUES I'M EXPERIENCING WELL KNOWN. THIS VEHICLE SHOULD NOT BE DRIVEN UNTIL THE ELECTRICAL PROBLEMS ARE COMPLETELY RESOLVED. I'M SHOCKED THAT JEEP/CHRYSLER WOULD ALLOW SUCH AN UNSAFE VEHICLE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892698August 2, 2016
ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE SHUT OFF TWICE WITHOUT WARNING WHILE WE WERE ON THE FREEWAY. THE SECOND TIME THE ENGINE STALLED WAS 4 DAYS AFTER WE PICKED THE CAR UP FROM HUNTER JEEP SERVICE DEPT, WHO TOLD US THE ISSUE WAS REPAIRED AND EVERYTHING WAS FINE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885329July 17, 2016
ENGINE, VEHICLE SPEED CONTROL, WHEELS
WHILE THE VEHICLE WAS IN MOTION, THE CAR HESITATED, LOST SPEED, AND THEN CUT OFF (LOST COMPRESSION) WHILE DRIVING ON THE FREEWAY. THE ENGINE INDICATOR LIGHT NEVER CAME ON (BEFOREHAND) TO ALERT THAT THERE WAS AN ENGINE PROBLEM. THE PASSENGER FRONT TIRE LOSES AIR (CONSTANTLY) AND I'VE HAD TO PUT AIR IN THE TIRE (SINCE PURCHASE DATE 3/13/15) EVERY OTHER WEEK AND THE DEALERSHIP KEEPS INSISTING THERE IS NOTHING WRONG WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883534July 8, 2016
UNKNOWN OR OTHER
THERE IS A LEAK IN THE REAR OF THE VEHICLE. I HAVE TAKEN THIS VEHICLE TO DEALERSHIP 6 DIFFERENT TIMES TO BE FIXED. IT IS SITTING IN BODY SHOP TRYING TO GET FIXED AGAIN. I AM VERY UPSET AT THE WAY THIS IS BEING HANDLED. I REALLY WOULD LIKE TO TALK TO SOMEONE ABOUT MY ISSUES ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883559July 8, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. ON RAINY DAYS, WATER ENTERED FROM THE GASKET INTO THE REAR CENTER OF THE VEHICLE. THE FAILURE DAMAGED THE ROOF LINER AND INTERIOR LIGHTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LEAK WAS EMITTING FROM THE ANTENNA. THE ANTENNA WAS REPLACED. THE FAILURE RECURRED AND IT WAS DIAGNOSED THAT THE GASKET WAS LEAKING. THE GASKET WAS REPAIRED WITH A SEALANT, BUT THE FAILURE RECURRED. IT WAS DIAGNOSED AGAIN THAT THE GASKET WAS LEAKING AND IT WAS RESEALED. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854511April 9, 2016
AIR BAGS
"TAKATA RECALL" ON FEBRUARY 27, 2016, MY CAR, JEEP PATRIOT, THAT I WAS NOT DRIVING WAS CRASHED AND DEMOLISHED BY ANOTHER DRIVER'S CAR, WHILE MY FIANCE WAS DRIVING IT ON AN UNMARKED CITY STREET INTERSECTION, AND SHE WAS HURT, BECAUSE, THE AIRBAGS DID NOT DEPLOY. SOME 60 DAYS PRIOR TO THE 2/27/16 ACCIDENT, MY CAR WAS HIT BY ANOTHER CAR AS IT WAS PARKED WITH MY FIANCE INSIDE, AND THE AIRBAGS DID NOT DEPLOY. TWICE THE AIRBAGS DID NOT DEPLOY, AND I MAINTAIN CHRYSLER SOLD ME A DEFECTIVE VEHICLE, AND OWES ME ANOTHER VEHICLE, THAT WILL DEPLOY THE AIRBAGS IN THE EVENT I AM DRIVING, AND ANOTHER DRIVER HITS ME. THE SECOND CRASH OF THE TWO(2)DEMOLISHED MY JEEP PATRIOT. MY JEEP WAS STRUCK AT THE LEFT WHEEL, AND A PORTION OF THE DOOR ON THE DRIVER'S SIDE OF THE VEHICLE. WHEN, MY JEEP WAS STRUCK THE FIRST TIME, THE REPAIR PERSON, STATED, IT WAS STRANGE, THAT THE AIRBAGS DID NOT DEPLOY, AND A SIMILAR STATEMENT WAS MADE BY THE INVESTIGATOR, FOR THE AT FAULT DRIVER'S INSURANCE COMPANY, THAT, HE WONDERED; WHY THE AIRBAGS DID NOT DEPLOY, WHEN MY JEEP PATRIOT WAS CRASHED, AND DEMOLISHED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10850193March 17, 2016
AIR BAGS, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH AND AVOIDING A CRASH WITH A VEHICLE IN FRONT, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER IN ORDER TO VEER TO THE SIDE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT SUSTAINED NECK AND RIGHT SHOULDER INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10838825February 28, 2016
STEERING
I RECEIVED A RECALL NOTICE REGARDING POTENTIAL ISSUES WITH THE POWER STEERING HOSE CLAMP FOR MY 2015 JEEP PATRIOT. I CONTACTED MARTY CANCILA (2175 N HWY 67, FLORISSANT, MO 63033) ON 2/8/16 TO SCHEDULE MY VEHICLE TO BE INSPECTED. I WAS TOLD THAT THEY DID NOT HAVE THE REQUIRED PART IN AND THAT I WOULD BE PLACED ON A CALLBACK LIST. THE RECALL NOTICE STATES THAT IF THE DEALER HAS NOT REMEDIED THIS ISSUE WITHIN A REASONABLE TIME FRAME THAT I HAD THE OPTION TO SUBMIT A COMPLAINT. I AM NOT SURE WHAT CONSTITUTES AS A REASONABLE TIME FRAME. BUT, IF MY VEHICLE COULD POSSIBLY CATCH ON FIRE IF IT IS AFFECTED, I FEEL THIS IS AN URGENT MATTER THAT SHOULD NOT BE PLACED ON HOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836500February 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS INDEPENDENTLY. THE CONTACT STATED THAT THE REVERSE LIGHTS WERE ILLUMINATED. THE CONTACT HAD TO JUMP INTO THE VEHICLE AND DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE EMERGENCY BRAKE HAD TO BE APPLIED IN ORDER TO PREVENT THE VEHICLE FROM DRIVING IN REVERSE. WHENEVER DRIVING OVER A POTHOLE AT APPROXIMATELY 70 MPH, THE VEHICLE DOWNSHIFTED FROM AUTOMATIC TO MANUAL. THE CONTRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE AND THAT NO FAILURE WAS FOUND. THE DEALER SUGGESTED THAT THE CBT TRANSMISSION COULD BE FAILING. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED THE CONTACT TO DO A FULL INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825128February 9, 2016
UNKNOWN OR OTHER
I AUTOSTARTED MY CAR WITHOUT THE HEAT OR ANYTHING ON. AFTER A FEW MINUTES I WENT OUTSIDE TO GET IN AND AS I WALKED UP TO MY CAR THE BACK WINDSHIELD EXPLODED OUT. THERE WAS GLASS EVERYWHERE. I IMMEDIATELY TOOK IT TO MY DEALERSHIP AND THEY HAVE TO SEND THE CLAIM IN TO CHRYSLER DRECTLY BEFORE THE WINDSHIELD CAN BE FIXED. THE CAR WAS NEVER TOUCHED AND THE WINDOW JUST BLEW OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824974February 8, 2016
STEERING
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V87800 (STEERING). THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/11/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824315February 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
2015 JEEP PATRIOT HIGH ALTITUDE; COMPLETE POWER LOSS WHILE DRIVING @ 45 MPH. VEHICLE SHUT DOWN AND LOST ALL POWER WHILE IN MOTION. WHILE DRIVING STRAIGHT DOWN A LOCAL ROAD, MY VEHICLE SHUT OFF & LOST ALL POWER. THE RADIO WENT OFF, MY DASHBOARD WARNING LIGHTS ILLUMINATED, ALL GAUGES WENT DOWN AS IF THE VEHICLE WAS IN PARK & NOT IN USE. THIS VEHICLE IS A DANGER ON THE ROADS. DEALERSHIP HAS SAID VEHICLE, BUT WILL NOT REVEAL IF VEHICLE IS INFACT DEFECTIVE. I PURCHASED THIS VEHICLE IN JUNE 2015, BRAND NEW. THIS VEHICLE HAS BEEN TO THE DEALERSHIP FOR REPAIR NEARLY 10 SEPERATE TIMES. THIS VEHICLE IS UNSAFE & SHUT OFF ON ME WHILE MOVING. THERE ARE MANY REPORTS OF " ENGINE FAILURE " FOR THE 2015 JEEP PATRIOT. MY VEHICLE IS ONE OF MANY THAT IS UNSAFE, AND SHUT OFF WHILE IN MOTION. EXTREMELY DANGEROUS. FCA LLC, SHOULD HAVE ALL 2015 PATRIOT JEEPS RECALLED. THEY ARE BUILDING DANGEROUS & POTENTIALLY LIFE THREATENING VEHICLES. FCA MUST BE HELD ACCOUNTABLE FOR A RECALL. DEALERSHIP HAS POSSESSION OF MY VEHICLE & IT WILL NOT BE DRIVEN BY MYSELF UNTIL THEY CAN DUPLICATE THE ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823860February 2, 2016
SEAT BELTS
TL* THE CONTACT RENTED A 2015 JEEP PATRIOT. THE CONTACT STATED THAT WHILE PARKED, THE FRONT PASSENGER SEAT BELT LATCH WOULD NOT DISENGAGE AND THE SEAT BELT TIGHTENED ON THE PASSENGER. AS A RESULT, THE SEAT BELT HAD TO BE CUT IN ORDER FOR THE PASSENGER TO BE RELEASED. THE VEHICLE WAS TAKEN BACK TO THE RENTAL VEHICLE AGENCY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,650. THE VIN WAS INVALID. UPDATED 04/22/2016*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821808January 22, 2016
POWER TRAIN, STEERING, VISIBILITY/WIPER
HAD TO GET TRANSMISSION REPLACED AT 15000 MILES DUE TO A NOISE AND CHRYSLER NOT KNOWING WHAT THE ISSUE WAS. WAS RUNNING OUT OF TRANNY FLUID 3 TIMES IN ONE MONTH. WITH NO LEAK FOUND. NOW I AM HEARING THAT NOISE AGAIN. STEERING IS VERY SENSITIVE AND SEEMS TO BE GETTING WORSE, ESPECIALLY GOING AROUND A LEFT HAND CORNER ON THE HIGHWAY. MOTOR MOUNT WAS LOOSE AT 16000 MILES , WAS FIXED, BUT WHY WAS IT LOOSE? STEERING WHEEL SHAKES BADLY WHEN GOING OVER 65 MPH ON FREEWAY. E BRAKE DOES NOT WORK PROPERLY. IF IT IS PULLED AND I AM ON A HILL AND IT IS IN NEUTRAL OR THE CLUTCH IS PRESSED IN IT WILL ROLL... (DEALERSHIP TELLS ME IT WORKS AND ALSO, THEY CANNOT ADJUST IT ANYMORE) WHY?.. MY WINDSHIELD WPIERS ARE STALLING, MORE AND MORE OFTEN THEY WONT TURN ON UNTIL I TURN THEM ON AS FAST AS THEY WILL GO AND THEN TURN THEM DOWN AFTER THAT. I HAVE HAD MANY PROBLEMS WITH THIS VEHICLE AND TRYING TO GET CHRYSLER TO BUY BACK BECAUSE IT IS OBVIOUSLY NOT RELIABLE OR SAFE, BUT MY CASE MAANGER AND HER SUPERVISOR ARE RIDICULOUSLY HARD TO GET A HOLD OF AND DONT REALIZE THE IMPORTANCE OF THIS.. THE DEALERSHIP I BOUGHT THE CAR FROM HAS TREATED ME TERRIBLY AND HASN'T GIVEN ME GOOD SERVICE IN THE SLIGHTEST. ONE OF THE SALESMAN CUSSED AT ME. AND THEY WON'T FIX MY ISSUES WITH THE CAR, AND THE OWNER OF THE DEALERSHIP TOLD ME "TO JUST TOTAL IT" TO GET RID OF IT, INSTEAD OF HELPING ME AND MAKING IT RIGHT. I AM VERY STRESSED ABOUT THIS BECAUSE IT HAS BEEN GOING ON FOR 6 MONTHS NOW... AND I NEED A RELIABLE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821397January 21, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE REVERSING THE VEHICLE, THE REAR BRAKES MADE A LOT OF NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THE BRAKE SHOES WERE CHANGED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811593December 21, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
THE SECOND TO THE LAST DAY OF HUNTING SEASON MY HUSBAND. AND I WENT UP ABOVE OUR HOUSE, ABOUT 15 MILES, WE WERE IN LIGHT SNOW, AND I COULD NOT GET THE THROTTLE TO ENGAGE CAUSED US TO SLIDE BACK A LITTLE AGAIN TRIED TO USE THROTTLE TO GO, MY HUSBAND SAW A WISP OF SMOKE ON PASSENGER SIDE, I IMMEDIATELY TURNED THE ENGINE OFF, MY HUSBAND LOOKS UNDER WHERE THE SMOKE CAME FROM AND THE RACK N PINION BOOT WHERE ON FIRE, I POPPED THE HOOD, FLAMES WERE TO HOT FOR HIM TO OPEN THE HOOD. I WALKED DOWN THE ROAD TO SAFETY, AS MY HUSBAND GOT OUT WHAT HE COULD OF OUR BELONGINGS OUT AND INTO THE SNOW BANK. AND IN THAT FEW MINUTES THE FLAMES WERE INSIDE THE CAB AND WINDOWS WERE EXPLODING, NEXT THE TIRES AND THE PAINT ETC.....THE SPARE TIRE ALSO BLEW FROM THE BACK OF THE CAR. MY HUSBAND LEFT BEFORE THE GAS TANK BLEW IF IT DID WE DON'T KNOW. WE HAD TO WALK 15 MILES SOAKING WET . WE ARE BOTH DISABLED WITH NECK AND BACK INJURIES. THIS JEEP IS OUR ONLY VEHICLE. I WOULD LIKE TO REQUEST AN INVESTIGATION. WHAT WORRIES US IS THAT HAD SOMEONE BEEN CONFINED BY WHEEL CHAIR OR CHILDREN IN A CAR SEAT THIS WOULD HAVE BEEN A DEADLY ACCIDENT.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10808410December 4, 2015
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT BOTH TIE RODS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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