Jeep Patriot Complaints (2009)

275 consumer complaints on file.

#10443699January 13, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE WHEELS AND NOTICED THAT THE REAR PASSENGER SIDE VALVE STEM WAS FRACTURED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED THAT THE VALVE STEM WOULD HAVE TO BE REPLACED WITH A RUBBER ONE. THE CONTACT STATED A VALVE STEM PREVIOUSLY FRACTURED BUT HE COULD NOT RECALL WHICH ONE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 02/09/12*LJ THE CONSUMER STATED THE PROBLEM WAS THE CHEAP VALVE STEMS THAT WERE MADE OUT OF CHEAP METAL. UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440196December 16, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT THERE WAS WATER LEAKING IN THROUGH THE ROOF OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK WOULD CAUSE MOLD TO GROW INSIDE OF THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 48,000 AND THE FAILURE MILEAGE WAS 2,000. UPDATED 02/01/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436617November 21, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
VALVE STEM BROKE WHILE INFLATING TIRES. INFLATING OUR CUSTOMERS' TIRES IS PART OF OUR SERVICE AND REQUIRED BY CALIFORNIA LAW. THIS IS A REGULAR OCCURRENCE AT OUR OIL CHANGE FACILITIES. WE ARE USUALLY LEFT PAYING FOR THE EXPENSE OF REPLACING THE TPMS SENSOR, MOUNTING AND DISMOUNTING THE TIRE BY A TIRE SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435302November 11, 2011
STRUCTURE
WATER LEAKS THROUGH SUNROOF AND WHILE DRIVING LEAKS FROM FRONT LIGHT, BACK LIGHT, AND DOOR PANELS. WORRIED ABOUT ELECTRICAL ISSUES DUE TO WATER DAMAGE. COULD CAUSE SAFETY SYSTEMS TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434006November 2, 2011
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT WAS DRIVING 40 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE DID NOT RECOGNIZE WHICH GEAR IT WAS IN AND SHE HAD TO QUICKLY SHIFT TO PARK IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425094September 12, 2011
STRUCTURE:BODY
THE VEHICLE LEAKS DURING RAIN STORMS AND THE WATER ENTERS THE CABIN THROUGH THE FORWARD AND AFT DOME LIGHTS. MULTIPLE TRIPS TO THE DEALER HAVE NOT RESOLVED THIS PROBLEM. THE VEHICLE HAS A SUN ROOF AND I SUSPECT THE ROOF IS OUT OF ALIGNMENT ALLOWING WATER TO ENTER THE CAB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418059August 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD GRINDING NOISE. THE CONTACT ALSO MENTIONED THAT THE FAILURE HAD GRADUALLY GOTTEN WORST AND THE VEHICLE WOULD NOT SHIFT INTO GEAR OR TURN ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 09/19/11 *BF UPDATED 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415261July 26, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
DRIVING ON INTERSTATE HIGHWAY ,LOW TIRE PRESSURE WARNING FLASHED ON DASHBOARD, CAR PULLED TO THE RIGHT, STOOPED CAR, LOOKED FOR CAUSE OF FLAT, THE VALVE STEM WAS CORRODED, 1/4 OF STEM CAME OFF AIR LEAKED OUT FLATTENED TIRE. IT COST OVER ONE HUNDRED DOLLARS TO REPAIR, THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410463July 5, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS ON MY 2009 JEEP PATRIOT INDICATED LOW TIRE PRESSURE. WHEN I TOOK THE CAP OFF ONE TIRE TO CHECK THE PRESSURE, ABOUT 1/8 INCH OF THE END OF THE VALVE STEM WAS INSIDE THE CAP. I COULD NOT CHECK THE TIRE PRESSURE OR ADD AIR. THIS IS A SAFETY ISSUE. IF THE VALVE STEM BREAKS WHILE DRIVING, IT COULD RESULT IN QUICK LOSS OF TIRE PRESSURE. THE JEEP DEALER WILL REPLACE THE VAVLE STEM/TIRE PRESSURE MONITOR UNIT FOR $115. I WILL SAVE THE OLD PART. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405769June 9, 2011
STRUCTURE:BODY
WATER LEAKS FROM DOME LIGHT AFTER HARD RAINS. LEAKING ONTO ELECTRONICS (RADIO, CD PLAYER, AC) SATELLITE RADIO NO LONGER DISPLAYING CORRECT INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401511May 18, 2011
STRUCTURE, ELECTRICAL SYSTEM
NUMEROUS PROBLEMS WITH WATER LEAKING THROUGH THE DOME LIGHT AND ONTO ALL ELECTRICAL PANELS ON THE DASHBOARD. BROUGHT THE VEHICLE TO THE JEEP DEALER WHO CLAIMED THEY CLEANED THE SUNROOF DRAINAGE TUBES BUT THIS DID NOT SOLVE THE LEAK PROBLEM. JEEP REFUSES TO COVER THIS PROBLEM UNDER TERMS OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397208April 23, 2011
STRUCTURE
I HAVE TAKEN MY 2009 JEEP PATRIOT TO THE DEALER 2 TIMES IN THE LAST 6 MONTHS, AND FOR A 3RD TIME ON MONDAY. IT LEAKS THROUGH MY MAP LIGHTS AND ON THE INTERIOR SIDES OF MY VEHICLE. I AM CONCERNED ABOUT THE LEAKAGE ON SEVERAL LEVELS! ALSO BECAUSE THE LEAK RUNS DOWN ON MY STEREO. PLUS, THIS HAPPENS ONLY WHEN DRIVING SO I AM WORRIED ABOUT THE WATER GETTING INTO MY ELECTRIC THINGS WHILE TRYING TO DRIVE!! THERE IS ALSO LEAKAGE DISCOVERED NOW IN THE REAR GATE! THE DEALER HAS "CORRECTED" THIS TWICE NOW AND HOPEFULLY WILL ATTEMPT IT AGAIN ON MONDAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397040April 21, 2011
ELECTRICAL SYSTEM, STRUCTURE
IMMEDIATELY AFTER PURCHASING THE 2009 JEEP PATRIOT AN INTERIOR WATER LEAK WAS DISCOVERED. THE FIRST VISIT TO DEALER WAS 11/3/09 WITH 2282 MILES ON IT. NEXT VISIT WAS 11/17/2009. ANOTHER VISIT ON 1/6/10 WITH 5790 MILES ON IT. ANOTHER VISIT ON 9/14/10 AT 12170 MILES. YET ANOTHER VISIT ON 9/24/10 AT 12435 MILES. AGAIN ON 12/7/10 AT 14897. IT HAS BEEN TO THE DEALER OVER 7 TIMES FOR THIS PROBLEM. EVERYTIME THEY SAY IT IS FIXED ONLY TO DISCOVER IT IS STILL LEAKING. WATER COMES INTO THE OVERHEAD ELECTRICAL SYSTEM AND RUNS OUT OF THE OVERHEAD LIGHTS LIKE A FAUCET OR WATERFALL. WATER PONDS ON THE REAR CARGO AREA AND THIS AREA IS COMPLETELY SOAKED. WATER IS EVEN DONE IN SPARE WHEEL STORAGE. WATER COMES FROM ALL OVERHEAD LIGHTS DEPENDING ON PITCH OF VEHICLE. UNKNOWN IF WATER IS RUNNING DOWN INTERIOR SIDES OF VEHICLE OR WHERE ELSE WATER IS POOLING. CONCERNED ABOUT MOLD, RUST, WATER DAMAGE, ELECTRICAL PROBLEMS, ETC., THAT ARE BEING CAUSED BY WATER ENTERING VEHICLE. DEALERSHIP HAS "FIXED" IT NUMEROUS TIMES ONLY TO NOT HAVE IT FIXED. VEHICLE IS SCHEDULED FOR RETURN VISIT TO DEALER FOR ANOTHER ATTEMPT AT FIXING THIS PROBLEM. VEHICLE REPAIRS HAVE BEEN COVERED BY WARRANTY BUT I AM VERY CONCERNED ABOUT THE LONGTERM DAMAGE AND REPAIRS NEEDED AFTER WARRANTY EXPIRES AND THE DAMAGE THE WATER IS CAUSING TO MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397041April 21, 2011
ELECTRICAL SYSTEM, INTERIOR LIGHTING, STRUCTURE:BODY, STRUCTURE
IMMEDIATELY AFTER PURCHASING THE 2009 JEEP PATRIOT AN INTERIOR WATER LEAK WAS DISCOVERED. I HAVE A RECEIPT FOR VISITS TO DEALER ON 11/3/09 WITH 2282 MILES ON IT. NEXT VISIT WAS 11/17/2009. ANOTHER VISIT ON 1/6/10 WITH 5790 MILES ON IT. ANOTHER VISIT ON 9/14/10 AT 12170 MILES. YET ANOTHER VISIT ON 9/24/10 AT 12435 MILES. AGAIN ON 12/7/10 AT 14897. I KNOW THERE WERE A COUPLE OF OTHER VISITS AND I AM AWAITING PRINT OUT FROM SERVICE DEPARTMENT. IT HAS BEEN TO THE DEALER OVER 7 TIMES FOR THIS PROBLEM. EVERYTIME THEY SAY IT IS FIXED ONLY TO DISCOVER IT IS STILL LEAKING. THEY HAVE SEALED, CAULKED, CHECK DRAIN TUBES, ETC. THEY HAVE REPLACED HEADLINER TOO. WATER COMES INTO THE OVERHEAD ELECTRICAL SYSTEM AND RUNS OUT OF THE OVERHEAD LIGHTS LIKE A FAUCET OR WATERFALL. WATER PONDS ON THE REAR CARGO AREA AND THIS AREA IS COMPLETELY SOAKED. WATER IS EVEN DOWN IN SPARE WHEEL STORAGE. WATER COMES FROM ALL OVERHEAD LIGHTS DEPENDING ON PITCH OF VEHICLE. UNKNOWN IF WATER IS RUNNING DOWN INTERIOR SIDES OF VEHICLE OR WHERE ELSE WATER IS POOLING. CONCERNED ABOUT MOLD, RUST, WATER DAMAGE, ELECTRICAL PROBLEMS, ETC., THAT ARE BEING CAUSED BY WATER ENTERING VEHICLE. DEALERSHIP HAS "FIXED" IT NUMEROUS TIMES ONLY TO NOT HAVE IT FIXED. VEHICLE IS SCHEDULED FOR RETURN VISIT TO DEALER FOR ANOTHER ATTEMPT AT FIXING THIS PROBLEM. VEHICLE REPAIRS HAVE BEEN COVERED BY WARRANTY BUT I AM VERY CONCERNED ABOUT THE LONGTERM DAMAGE AND REPAIRS NEEDED AFTER WARRANTY EXPIRES AND THE DAMAGE THE WATER IS CAUSING TO MY VEHICLE. SERVICE TECHS SAY DON'T WORRY ABOUT THE WATER, BUT THIS IS A SERIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396758April 19, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2009 JEEP PATRIOT. THE CONTACT HEARD A NOISE IN THE FRONT END OF THE VEHICLE WHENEVER HE DROVE IT. THE NOISE WAS INTERMITTENT AT FIRST BUT BECAME PROGRESSIVELY WORSE OVER TIME. IN ADDITION TO THE NOISE, THE VEHICLE WOULD PULL WHILE THE CONTACT WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THE BUSHINGS, A SENSOR, FRONT STRUT AND A LOWER BALL JOINT WERE REPLACED. THE FAILURE CONTINUED TO OCCUR. THE DEALER COULD NOT FIGURE OUT WHAT WAS CAUSING THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 46,000. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396535April 16, 2011
STRUCTURE, EQUIPMENT
I PURCHASED A NEW 2009 JEEP PATRIOT ON 7/10/09 AND PAID CASH. ON 8/20/09 I TOOK IT TO THE DEALERSHIP WITH 2,563 MILES ON IT BECAUSE WATER WAS POURING INTO THE DASH, RADIO, AND ONTO ME WHILE DRIVING AFTER A RAINY NIGHT. THEY ADJUSTED SUNROOF GLASS AND RESEALED OPEN SEAMS IN SUNROOF FAME AND SAID IT WAS FIXED. ON 9/10/09 I TOOK IT BACK TO DEALERSHIP WITH 3,316 MILES ON IT FOR THE SAME EXACT PROBLEM OF WATER POURING FROM THE DOME LIGHT ALL OVER THE DASH, RADIO, AND ME AGAIN AFTER ANOTHER RAINY NIGHT. THEY REPLACED SUNROOF GLASS WEATHERSTRIPPING AND SAID IT WAS FIXED AGAIN. ON 11/17/10 AFTER A VERY LONG HARD RAIN I TOOK IT BACK TO DEALERSHIP WITH 18,706 MILES ON IT WITH WATER POURING FROM THE DOME LIGHT AND FROM THE REAR DOME AND FROM THE PASSENGER SIDE REAR DOOR AREA. THE CARPET WAS SOAKED AND THE DOME LIGHT HAD STOPPED WORKING. THEY REPOSITIONED DRAIN TUBES AND REPLACED SUNROOF GLASS AND SEAL. IN THE PROCESS THEY BROKE OUR HEADLINER BUT AGREED TO ORDER ANOTHER ONE FOR US. ON 12/14/10 AFTER ANOTHER HARD RAIN I TOOK IT BACK TO DEALERSHIP WITH 19,604 MILES ON IT WITH WATER POURING FROM HEADLINER AT THE PASSENGER REAR DOOR AREA AND SOAKING THE CARPET. WHILE AT DEALERSHIP THEY INSTALLED A NEW HEADLINER WHICH DOES NOT FIT PROPERLY BY THE WINDSHIELD. THEY CLAIMED THAT THEY COULD NOT MAKE THE ROOF LEAK ON THAT VISIT. THEY LOST TWO OF THE PLUGS THAT WENT INTO THE HEADLINER, CAUSING US TO HAVE TO MAKE AN EXTRA TRIP TO THEIR SHOP. MY WIFE AND I HAVE REALLY BEEN PUT OUT WITH ALL THIS. CHRYSLER'S SOLUTION IS FOR US TO UPGRADE TO A NEW HIGHER PRICED CHRYSLER PRODUCT. I HOPE THAT ALL OF THE MOISTURE DOESN'T CREATE A MOLD HAZARD FOR OUR INFANT GRANDCHILDREN THAT RIDE IN THIS VEHICLE. I HAVE SMELLED A MUSTY SMELL FROM TIME TO TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396499April 14, 2011
UNKNOWN OR OTHER
AFTER GOING THROUGH A CAR WASH WATER STARTED POURING OUT OF MY INTERIOR MAP LIGHTS (DOME LIGHTS). A QUICK SEARCH ONLINE FOR JEEP WATER LEAK DOME LIGHTS RESULTED IN 760,000 MATCHES. THERE ARE THOUSANDS OF BLOGS/WEBSITES/FORUMS ALL REFERRING TO THIS SAME ERROR. AFTER HEAVY RAINS OR WATER EXPOSURE (E.G. CAR WASH) THE WATER LEAKS THROUGH THE INTERIOR DOME AND MAP LIGHTS. MANY SITES INDICATE THE MANUFACTURERS RELUCTANCE TO MAKE THE REPAIRS AND TREAT THE SITUATION AS THOUGH THEY HAVE NO PRIOR INDICATION OF PROBLEMS. WITH THOUSANDS OF WEBSITES AND SO MANY PEOPLE REPORTING THE DEALERS ARE RELUCTANT TO REPAIR THIS OBVIOUS DESIGN FLAW, I AM LEFT WONDERING HOW MANY MANY PEOPLE HAVE TO REPORT THIS WATER LEAK TO THE MANUFACTURER BEFORE SOMETHING IS DONE TO CORRECT IT (VOLUNTARY OR MANDATORY RECALL). FORTUNATELY I AM STILL UNDER WARRANTY BUT I AM NOT LOOKING FORWARD TO ARGUING WITH THE DEALER OVER SOMETHING THAT IS CLEARLY A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392439March 22, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONING CONDENSOR IS POSITIONED DIRECTLY IN THE FRONT OF THE VEHICLE. NOTHING PROTECTS THE UNIT (BUMPER, PLASIC COVER, ETC). A ROCK CAN EASILY STRIKE THE UNIT RESULTING IN DAMAGE. THIS COULD BE A FIRE HAZARD, AS THE UNIT CONTAINS FREON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392254March 20, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
CHRYSLER IS INTENTIONALLY INFLATING TIRES TO 40 PSI TO PREVENT LOW PRESSURE WARNING LIGHT FROM COMING ON. I TOOK MY JEEP PATRIOT TO ROCHESTER HILLS (MI) CHRYSLER FOR A TIRE ROTATION I FOUND THE TIRES INFLATED TO 40 PSI WHEN I INQUIRED, THE SERVICE REP SAID IT WAS "TO PREVENT THE WARNING LIGHT FROM COMING ON WHEN IT GETS TO 0 DEGREES." 40 PSI IS 8 PSI OVER THE DOOR STICKER RECOMMENDED 32 PSI. IF YOU USE THE "12 DEGREES CHANGES THE PRESSURE BY 1 PSI" AS PER THE OPERATORS MANUAL AND YOU INFLATED THE TIRES AT THE RECORD HIGH AMBIENT OF 62 DEGREES AND CHECKED THEM AGAIN AT THE RECORD LOW OF -11 DEGREES (73 DIVIDED BY 12= 6 PSI) THE DEPARTURE FROM AVERAGE LOW 19 DEGREES TO RECORD LOW -11 EQUALS 2 PSI. THE DEPARTURE FROM THE AVERAGE HIGH 33 DEGREES TO AVERAGE LOW 19 DEGREES EQUALS 1 PSI. CHRYSLER'S ACTIONS INDICATE A PROBLEM WITH THEIR TIRE PRESSURE SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386384March 3, 2011
STRUCTURE
ROOF LEAKS WHEN IT RAINS. IT HAS DONE THIS THREE TIMES WITH A SUBSTANTIAL AMOUNT OF WATER LEAKING THROUGH THE MAP LIGHT. FIRST LEAK IN SEPTEMBER 2010 LAST LEAK WAS 3/1/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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