Jeep Grand Cherokee Service Bulletins (2017)

352 manufacturer communications on file.

March 29, 2017•Document ID: 10217530
Service Bulletin/Repair Instructions
WHEELS
Mfr Comm. #:
9003273
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is [email protected].
Associated Products (10)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee 2016 Ram 1500
Associated Documents
- Download MC-10217530-0001.pdf↗
March 29, 2017•Document ID: 10217527
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; POWER TRAIN; STEERING
Mfr Comm. #:
9003584
Date Added:
August 8, 2022
Manufacturer:
CHRYSLER
Summary
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Associated Products (9)
2017 Chrysler Pacifica 2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217527-0001.pdf↗
March 29, 2017•Document ID: 10217524
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Mfr Comm. #:
9003696
Date Added:
August 8, 2022
Manufacturer:
ALFA ROMEO
Summary
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (112)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 92 more
Associated Documents
- Download MC-10217524-0001.pdf↗
March 29, 2017•Document ID: 10139998
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003273
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is [email protected].
Associated Products (10)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee 2016 Ram 1500
Associated Documents
- Download MC-10139998-0001.pdf↗
March 29, 2017•Document ID: 10139995
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
9003584
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 [email protected] Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Associated Products (9)
2017 Chrysler Pacifica 2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10139995-0001.pdf↗
March 29, 2017•Document ID: 10139992
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR
Mfr Comm. #:
9003696
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Associated Products (105)
2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Jeep Wrangler 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City+ 85 more
Associated Documents
- Download MC-10139992-0001.pdf↗
March 15, 2017•Document ID: 10217565
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; POWER TRAIN
Mfr Comm. #:
14-001-17 REV. A
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Throttle (WOT). This can be caused by low fuel flow from the fuel pump module.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217565-0001.pdf↗
March 15, 2017•Document ID: 10217523
Service Bulletin/Repair Instructions
SUSPENSION:REAR
Mfr Comm. #:
9003695
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.
Associated Products (1)
2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217523-0001.pdf↗
March 15, 2017•Document ID: 10217521
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
9003694
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (179)
2017 Alfa Romeo Stelvio 2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot+ 159 more
Associated Documents
- Download MC-10217521-0001.pdf↗
March 15, 2017•Document ID: 10140033
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; POWER TRAIN
Mfr Comm. #:
14-001-17 REV. A
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Throttle (WOT). This can be caused by low fuel flow from the fuel pump module.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10140033-0001.pdf↗
March 15, 2017•Document ID: 10139991
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
9003695
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.
Associated Products (1)
2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10139991-0001.pdf↗
March 15, 2017•Document ID: 10139989
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003694
Date Added:
June 11, 2018
Manufacturer:
CHRYSLER
Summary
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (175)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 155 more
Associated Documents
- Download MC-10139989-0001.pdf↗
March 8, 2017•Document ID: 10217507
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
9003689
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217507-0001.pdf↗
March 8, 2017•Document ID: 10139978
Service Bulletin/Repair Instructions
SEAT BELTS
Mfr Comm. #:
9003687
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (286)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 266 more
Associated Documents
- Download MC-10139978-0001.pdf↗
March 8, 2017•Document ID: 10139975
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
9003689
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10139975-0001.pdf↗
March 3, 2017•Document ID: 10217592
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
21-009-17
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: · During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available: · Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10217592-0001.pdf↗
March 3, 2017•Document ID: 10217590
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
18-024-17
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and 3.6L Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only). In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only). Other enhancements included in this update: Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10217590-0001.pdf↗
March 3, 2017•Document ID: 10140060
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
21-009-17
Date Added:
June 11, 2018
Manufacturer:
DODGE
Summary
Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: · During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available: · Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10140060-0001.pdf↗
March 3, 2017•Document ID: 10140058
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
18-024-17
Date Added:
June 11, 2018
Manufacturer:
JEEP
Summary
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and 3.6L Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only). In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only). Other enhancements included in this update: Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10140058-0001.pdf↗
March 1, 2017•Document ID: 10139985
Service Bulletin/Repair Instructions
SEAT BELTS
Mfr Comm. #:
9003681
Date Added:
June 11, 2018
Manufacturer:
CHRYSLER
Summary
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (257)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 237 more
Associated Documents
- Download MC-10139985-0001.pdf↗

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