Jeep Gladiator Complaints (2023)

55 consumer complaints on file.

#11586087April 30, 2024
POWER TRAIN
The contact owns a 2023 Jeep Gladiator. The contact stated that the vehicle was repaired under an unknown recall by the previous owner; however, the check engine warning light illuminated. The contact examined the vehicle and became aware of some loosened fasteners. The vehicle was taken to a local dealer where it was diagnosed that there were defective parts associated with NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was not repaired due to parts being on backorder. The contact stated the fuel casket, canister purge valve, and fender liner had previously been replaced. The contact was not provided documentation of any repairs that were performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584730April 23, 2024
SERVICE BRAKES
Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581614April 7, 2024
FUEL/PROPULSION SYSTEM
Every time I fill up with gas it splashes up and over quite a bit. I have tried many different ways to get it to stop splashing. Slowed down the flow, changed positions of the tube. Slowed down the flow to try and not let it splash up towards the end of the fill. As soon as it gets close, it splashes over, on my fender, and about a 1 foot gas spot on the ground every time. I have not been to the dealer yet, I have decided to report this online, to see if anyone else has, and I feel this is a safety and hazard issue to the environment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580496April 1, 2024
SERVICE BRAKES
Purchased new in 2023....vehicle soon started making a "hissing" sound from steering area normally upon first morning startup. The vehicle would then go forward or in reverse when I attempted to come out of "park" but had not released brake yet. brought to dealer for repair 2/26/24 at 6162 miles. dealer replaced vacuum pump as cause of concern. the issue seemed resolved for maybe less than two weeks. same issue returned. The safety concern is that the vehicle should not move with the brake pedal pressed and this issue is allowing the vehicle to move. the brakes have to be pumped several times to get them to work when the issue arises. vehicle is currently back at the dealer since 3/28/24 trying to replicate the issue to resolve since no DTC's are coming up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577731March 16, 2024
ELECTRICAL SYSTEM
Went, to start the Jeep. No power to anything, dead. Waited a bit tried again nothing. Called Jeep and they sent a wrecker out. he tried to jump nothing. ended up towing to the dealer. They found no issue. Then Jeep sent this letter to me after a few conversations. They must have a problem they do not want to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574696February 29, 2024
ELECTRICAL SYSTEM
This Gladiator had at the time less than 5k miles on it. I went to start the Jeep and there was no power. No lights, not starting nothing. I called the dealer. They would not deal with me without going through JEEP WAVE, Called a tow company to tow to the dealer purchased from. The tow truck driver tried to jump the jeep with his portable system. We did get a few lights, still not starting. When the Jeep was delivered to the dealer the service clerk witnessed the same issues. The jeep was then taken to service and put on its charger and it started. I asked what would have drained the battery, but did not explain why this would have happened. The dealer kept the Jeep for a week. They could not reproduce the issue. Jeep Wave called and offered to pay me a sum of money to forget about this problem. From my research, this is an ongoing issue with the Gladiator and it stems from the Aux Battery. When I ask Jeep and the dealer about it they act as if they have no clue as to what I am talking about. All one has to do is google this problem. There are plenty of people having the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568699January 30, 2024
VISIBILITY/WIPER
Brand new Jeep gladiator. 458 miles on it and the windshield glass cracked. No rock or external object hit it, simply faulty glass. I went to an online forum and found that windshields cracking on jeep’s is extremely common and Jeep refuses to warranty or do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558492December 5, 2023
EXTERIOR LIGHTING
Headlights on new Jeep vehicles are terribly bright and poorly aimed so that they blind all oncoming traffic. There are many other newer vehicles with similar problems, but Jeeps seems to be the worst, along with Dodge Ram pickups. Please do something about getting laws passed to require proper aiming of headlights. The new HID and LED lights are obnoxious enough when they are aimed properly and there is a tiny change in elevation of the road. But if you drive down a flat country highway, you can easily see 1 out of 10 cars coming at you with much brighter lights than all the others. This should be illegal and those cars should be banned from the road until the problem is fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554745November 12, 2023
SERVICE BRAKES
At 5,700 miles on my 2023 Gladiator the drivers side rear brake caliper bolt fell out. This created a loud bangin inside the wheel and damaged the wheel as well. Upon stopping the caliper pivoted and lodged into the wheel not allowing me to back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553827November 6, 2023
POWER TRAIN
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated that the safety recall repair has been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553826November 6, 2023
POWER TRAIN
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552898October 31, 2023
STEERING, SUSPENSION, WHEELS
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549445October 11, 2023
FUEL/PROPULSION SYSTEM
I have 2 Jeep gladiators and both are gasoline powered. The problem is the fuel nozzle cannot go fully into the receptacle to add gas. This causes the fuel nozzle to not sense when to click/stop the fuel coming from the gas station pump when the tank and filler hose of the Jeep are full. The result is that gasoline splashes out of the refueling receptacle and then both onto me and also down the side of the bed of the Gladiator on the drivers side where the fuel refill receptacle is located. I put a camera borescope into the fill nozzle and this obstruction can be seen in the attachment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529869July 1, 2023
FUEL/PROPULSION SYSTEM
Every single time I try to fill my gas tank, at any gas station, the gas pours out and shoots up fast out of the tank fill hole. I have even slowed down filling, and when I hear it getting close coming up the pipe, I let of the pump handle and it will still come up and splash out. I have 3100 miles on it, and it has done it every single time. I have to wipe gas off my fender and it splashes enough to run down on the ground every time. I think this is an immediate safety and environmental issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524214May 28, 2023
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio controls would function. I upon restarting four more times was able to get it back into drive and return home. The steering functioned fine but the radio, back up camera, aux power port, and windows still do not work. Once I returned home this seems to be a reoccuring problem on the Gladiator and Jeep Wrangler platforms. Seems these vehicle throw either one of two codes which I am not sure which mine is but considering the light is out for check engine I am going to say I have the P0563 error and not the P0562 which from what I am reading leaves the light on in most instances. My vehicle has 1803 miles on it and was purchased the first week of April 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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