Jeep Gladiator Complaints (2021)

292 consumer complaints on file.

#11712024January 20, 2026
STEERING, ELECTRICAL SYSTEM
While driving on the highway on 1/19/2026, the electric power steering system abruptly stopped working. It took all my strength to steer the vehicle to take the first available exit. The failure made controlling the vehicle very difficult, putting my safety, my family's safety and the safety of others around me at risk. As soon as the vehicle slowed to approximately 20mph, the power steering started working normally again. There were no warning lamps, messages or other symptoms of the problem prior to the failure. There were no warning lamps, messages or notifications during the power steering failure. There were no warning lamps, messages or notifications after the power steering started working normally again. I did a complete system scan using a scan tool that can detect Diagnostic Trouble Codes from all vehicle systems, and no DTCs were detected. See attachment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711060January 15, 2026
STEERING, POWER TRAIN
My vehicles rear locker went out on me while driving on the road and completely destroyed itself. I have video evidence on how that looks at the shop where it cost me over 3k to get a new one because I could t drive it or I had to get a whole new rear differential. My steering is already been going loose at 70k miless
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709988January 9, 2026
ELECTRICAL SYSTEM, STEERING
While driving yesterday vehicle lost power steering and almost cause a crash. Upon talking to multiple shops and online researching we all came to a conclusion it was the can bus board (controller area network) shops stated this is a very know problem with jeeps. I feel as this is a safety factor for this. Now I am at the point in fixing it and trading in the vehicle due to my family and trying to be safe. Codes are saying lost of communication with can bus basically all the computers are not talking to each other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708632January 4, 2026
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The heating steering wheel had an electrical short in the heating element where it began to melt the rubber of the steering wheel and start smoking. This became very hot where it could burn my hand. I was forced to pull over immediately to diagnose the problem before anything else could burn. The smoking stopped when I tuned off the heated steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700771November 21, 2025
POWER TRAIN, UNKNOWN OR OTHER
Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700489November 20, 2025
ELECTRICAL SYSTEM, STEERING
Approximately two months ago while driving about 65 mph on the interstate the power steering failed, and reverted to manual steering. The vehicle became extremely difficult to turn. I was near an exit, and as I slowed to leave the interstate, at 30-35 mph the steering began to work normally. I did not have the issue investigated. Two days ago while going to work, and descending a mountain which had numerous sharp curves the power steering failed again. I was traveling around 40 mph, and the vehicle was extremely difficult to steer. As I reduced speed to about 25mph the steering resumed normal operation. I was making a 90 degree downhill turn when this event occurred. I almost departed the road on a steep drop off. Had my wife been driving I do not think she would have possessed enough strength to keep from going off the road. I had the vehicle checked, by a mechanic and there were no codes or anomalies detected. I am a certified Airframe and Powerplant mechanic, as well as an Aviation Safety Inspector. This issue with my Jeep is an accident waiting to happen. There are a significant number of complaints for this same issue. NHTSA needs to address this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697415November 4, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that there were several unknown warnings illuminated, and the instrument cluster had started flashing on and off. The contact stated that the vehicle slowed down while depressing the accelerator pedal and continued to lose motive power. The contact stated that a warning flashed on the instrument cluster to "Pull Over" and that "Vehicle Was Going to Shutdown". The contact stated that the steering wheel became difficult to turn to the left or the right and that the brake pedal was difficult to depress, requiring the activation of the parking brake to stop the vehicle. The contact had the vehicle towed back to the residence. The contact stated that her husband determined that the 12-Volt battery needed to be replaced. The contact stated that a new battery was installed; however, the vehicle had failed again with the same symptoms. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694453October 20, 2025
EXTERIOR LIGHTING
The third brake light, located on the tailgate of the 2021 Jeep Gladiator, has ceased to function due to a failure within the printed circuit board (PCB) inside the light housing. This issue has been confirmed by a third-party repair shop, which has noted that the PCB appears to be broken or damaged, rendering the brake light inoperable. Notably, the vehicle's instrument panel does not provide any notification or alert regarding the malfunction of the third brake light, which could lead to a significant safety risk. This failure impacts the vehicle's ability to properly signal braking and deceleration to other motorists, particularly from the rear. Given that the third brake light is a critical component for road safety, this issue poses a significant risk of rear-end collisions, especially under conditions where visibility is compromised. When the third brake light fails to illuminate this reduces the overall visibility of the vehicle’s braking signals, particularly in situations where the tailgate is obscured or when the vehicle is loaded. The lack of a functional third brake light increases the likelihood of a rear-end collision, putting both the driver and other road users at risk. The failure of the third brake light due to a malfunctioning PCB appears to be a common issue among 2021 Jeep Gladiators. The problem has been reported by multiple owners, and the root cause appears to be related to the design or manufacturing of the printed circuit board within the light assembly. The third brake light has been inspected by a third-party repair shop, which confirmed the malfunction of the PCB. However, despite the issue being identified, there has been no alert or warning displayed on the vehicle's instrument panel. There is no indication within the vehicle's diagnostic system that the third brake light is inoperative. Given the potential safety hazards and the recurring nature of this issue I respectfully request that the NHTSA conduct an investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693650October 15, 2025
ELECTRICAL SYSTEM
The vehicle turned off while sitting at a red light; luckily it started back up. I did receive the service stat stop warning light. Took the vehicle into the dealership, and both the main battery and auxiliary battery are bad. Last November, both batteries were just replaced. My vehicle was purchased new in June 2021, and this will be the fourth set of batteries it has had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691593October 6, 2025
ENGINE, POWER TRAIN
I am writing regarding my 2021 Jeep Gladiator Mojave, which recently suffered engine damage due to a faulty head gasket. I understand the vehicle is approximately 5,000 miles over the 60,000-mile warranty; however, I believe this issue should not be my financial responsibility given the circumstances. At around 60,000 miles, I brought my Jeep in for a full service and inspection to ensure it was in top condition. I was informed at that time that everything looked fine and that there were no issues to address. Since then, I’ve continued to maintain the vehicle properly and drive it with care. The sudden head gasket failure, which ultimately led to engine damage, came as a complete surprise. This situation has been extremely difficult — not only because of the unexpected cost, but also because this Jeep was meant to be my long-term vehicle. My family and I have been loyal Mopar customers for years, and I’ve always trusted in the quality and reliability of your vehicles and service network. Given that I sought professional service and maintenance through authorized channels, and that no issues were identified at the time, I kindly request that Mopar consider a goodwill repair or assistance. I don’t believe it’s fair to be held financially responsible for a mechanical failure that likely existed but went undetected during a recent inspection. I’m grateful that nothing happened to me on the road, as I was unaware of the developing problem under the hood. I truly hope Mopar can stand behind its reputation for integrity, safety, and customer care by helping me through this situation. Thank you for your time, understanding, and continued support. I look forward to hearing from you soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682645August 24, 2025
POWER TRAIN
Gladiator on 3rd transmission and likely to need a 4th now at 26,000 miles. Each one failed the same way. The second gear in the manual transmission starts occasionally popping out of gear while driving and progresses in frequency over time to the point that it is impossible to keep in second gear at all. This may result in unsafe conditions such as loss of control of the vehicle. Each of my first two transmissions which were replaced were inspected by dealership technicians and the problem found to be easily repeatable. On tearing down of the transmission, pieces of internal components such as synchros were found to be disintegrated. I believe the transmissions were inspected by engineers from Jeep or its parent company though no findings were made available to myself. There were no warnings beyond the gradual escalation of the issue itself. The problem started happening at about 8000 to 10,000 miles on each transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679336August 8, 2025
SERVICE BRAKES
BRAKE PEDEL TO CLOSE TO GAS PEDEL.. WHEN THE DRIVER PUSHES ON BRAKE PEDEL HE CAN PUSH ON THE GAS PEDEL.. THE TRUCK WENT FORWARD VERY FAST./. I BROUGHT THE TRUCK USED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11677537July 31, 2025
ENGINE
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at 60 MPH, there was an alarming amount of white smoke emanating from the engine compartment and permeating the interior of the vehicle, prompting the contact to pull over to the shoulder of the roadway and evacuate the vehicle. Moments later, the entire front of the vehicle was completely engulfed in flames. Local Emergency Services arrived on the scene and were able to extinguish the fire. During the failure several unknown warning lights were illuminated. The vehicle was towed to the residence and deemed a total loss by the Insurance provider. A fire report was filed and preliminary findings on the potential cause of the fire were provided but the contact was unaware of the cause. A Police report was filed, and injuries were reported. The contact's father suffered minor burns to both hands but had not sought medical attention. The manufacturer was notified of the failure, a case was opened, and the vehicle was retrieved for inspection. The manufacturer provided a determination of the inspection, and the vehicle was returned to the contact without providing the contact with the cause of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11673565July 15, 2025
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER WENT BLANK AND VEHICLE SPEEDOMETER AND TACH AND ALL GUAGES ARE INOP., THE VEHICLE HAS THE 3.5 INCH CLUSTER THAT IS SUBJECT TO RECALL BUT FCA DENIES THAT THIS VEHICLE IS COVERED BY THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667862June 18, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER
As I was driving, I reached out over the dashboard and accidentally lightly bumped the front windshield with my hand. Light enough that my middle knuckle barely tapped the glass, and the windshield spider cracked completely top to bottom, left to right, and every other angle. The force can be compared to wiping or cleaning your dashboard and bumping your finger tips into the glass. The windshield is broken all the way through. Im reporting this because Im fairly certain windshields are supposed to hold up to more than someone's knuckle lightly bumping them. The windshield did not have any damage prior to this moment and had just been to the dealership for standard maintenance confirming no damage to the windshield prior to this event. Visibility became immediately obscured for me as the driver, the windshield flexed and cracked even more as we drove to a safe location clearly indicating it was no longer safe for us to be in the vehicle. No warnings came up. The incident is fresh for us, but many Jeep Gladiator owners experience windshields breaking incredibly easily with extreme breaks for minimal impacts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667247June 16, 2025
POWER TRAIN
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the transmission shifted abnormally roughly. Additionally, the contact stated that the transmission was slipping, and the vehicle was jerking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the check engine warning light illuminated while driving to the dealer, and the dealer reset the code. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664466June 2, 2025
STEERING
After about 27000 miles, I was driving down I476 at approximately 55-65 mph. It was on a stretch of road with occasional ridges and on hitting one of them, the steering began to vibrate more and more. It eventually resolved itself as I slowed down to around 40 mph. This happened on a number of occasions under much the same conditions and I took the vehicle into Videon, a local Jeep dealer. They immediately replaced the steering damper as they claimed it was worn. I do not have the old damper, it was retained by Videon. I feel that had the road conditions been any less than dry and offering good grip, the vehicle may well have become uncontrollable as the shimmy was very violent. The steering on this vehicle has always been vague but I put that down to the relatively antiquated design of the Jeep and the fact that our other car is a Subaru which is very precise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664396June 2, 2025
ELECTRICAL SYSTEM, ENGINE
Hi - So my 2021 Jeep gladiator has 2 batteries. The battery that controls the auto start-stop system failed (while driving). I was at a light on a busy road and the auto stop/start kicked in at a light but because of the failed second battery with no warning, my Jeep died would not start backup and I was unable to even get it into neutral. So I was forced to sit in heavy traffic until the wrecker came. My complaint it why no warning and why did it go into auto stop mode when the battery was in a failed situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663726May 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer and was test-driven; however, the dealer refused to diagnose the vehicle while it was covered under warranty. The vehicle was then taken to an independent mechanic, who diagnosed the vehicle and determined that the camshaft had failed, and the engine oil cooler housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662417May 21, 2025
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
The contact owns a 2021 Jeep Gladiator. The contact stated that while attempting to start the vehicle, the vehicle would hesitate to start. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pump, the fuel injectors, and the fuel filter, were faulty and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number : 23V263000 (Fuel System, Diesel). The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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