Jeep Commander Complaints (2006)

1,782 consumer complaints on file.

#10553699November 25, 2013
STRUCTURE:BODY:DOOR
THE REAR DRIVER'S SIDE DOOR HANDLE BECAME INOPERABLE DUE TO THE BREAKAGE OF THE DOOR PANEL. ALL OF THE PANELS HAVE CRACKED AND SOME OF THE PLASTIC HAS FALLEN INTO THE DOOR CAVITY. THE DOOR HANDLES ARE LOOSE AND NOW THE REAR DRIVER'S SIDE IS COMPLETELY INOPERABLE. IN A CASE OF ANY EMERGENCY THAT REQUIRED EXITING THE VEHICLE, THE PASSENGER IN THIS SEAT WILL NOT BE ABLE TO GET OUT. I SUSPECT THAT ALL THE DOORS WILL EVENTUALLY HAVE THE SAME PROBLEM. I HAVE SEEN MULTIPLE COMPLAINTS REGARDING THIS ISSUE. SOMEONE NEEDS TO HOLD CHRYSLER ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553505November 23, 2013
POWER TRAIN, ELECTRICAL SYSTEM
IN MAY, 2013 I RECEIVED RECALL, N23. SOON AFTER I HAD THE RECALL APPLIED. ON THE FIRST ATTEMPT TO USE THE 4 WHEEL DRIVE FEATURE IT FAILED. I WENT TO ANOTHER DEALER WHO DISCONNECTED THE TRANSFER CASE, CHECKED THE CONNECTIONS AND VOLTAGES AND FOUND THEM OK. THEY RECONNECTED THE TRANSFER CASE AND REPORTED IT OPERATIONAL. A FEW WEEKS LATER, WHILE TRAVELING, I RECEIVED ANOTHER WARNING THAT THE TRANSFER CASE FAILED. I WENT TO A LOCAL JEEP DEALER WHO DIAGNOSED THE PROBLEM AS NEEDING AN ACTUATOR. WHEN I RETURNED HOME I WENT TO THE DEALER THAT APPLIED THE ORIGINAL RECALL WHICH WAS A SOFTWARE UPDATE. AFTER THEY CLEARED THE ERROR CODES THEY SAID THEY FOUND A BROKEN CONNECTOR ON THE ACTUATOR. I ASSUME ALL THE MANUAL HANDLING OF THE ACTUATOR PROBABLY CAUSED THE CONNECTOR TO BRAKE. I WAS TOLD THAT THE ACTUATOR HAD TO BE REPLACED BUT WAS ON BACKORDER. I HAVE PAPERWORK THAT INDICATES THAT THE ORIGINAL PROBLEM FOUND WAS A CRACKED CIRCUIT BOARD IN THE ACTUATOR. HOW CAN A SOFTWARE UPDATE FIX A CRACKED CIRCUIT BOARD? COULD THAT BE WHY THERE ARE NO NEW ACTUATORS AVAILABLE? WERE THEY PULLED OFF THE MARKET? THERE ARE MANY JEEP OWNERS THAT I AM IN CONTACT WITH THAT ARE HAVING THE SAME PROBLEM AS I AM AND ARE BEING TOLD THE SAME THING BY CHRYSLER THAT I AM: THAT THE RECALL DID NOT CAUSE THE DAMAGE TO THE ACTUATOR. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS PROBLEM. SOMEONE OUTSIDE OF CHRYSLER AND THE OWNERS NEEDS TO INVESTIGATE TO GET TO THE BOTTOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553510November 23, 2013
POWER TRAIN
AFTER HAVING THE N23 RECALL PERFORMED ON MY JEEP, I COULDN'T SHIFT INTO 4LO, AND WHEN I TRIED I GOT A SERVICE 4WD SYSTEM MESSAGE. AFTER 2 MORE TRIPS TO THE DEALER TO REDO THE RECALL, WITH THE SAME RESULT, MY DEALER DETERMINED I HAD A BAD TRANSFER CASE ACTUATOR. AT FIRST THEY WANTED ME TO PAY FOR A NEW ONE, BUT I POINTED OUT THAT I STILL HAD THE 100,000 MILE DRIVE TRAIN WARRANTY. THEY DID REPLACE THE ACTUATOR UNDER WARRANTY. SO FAR EVERYTHING IS OK. I USE 4LO ABOUT ONCE PER WEEK TO CHECK IF IT STILL WORKS. THE RECALL SEEMS TO DO SOMETHING TO THE ACTUATORS. ALL WAS FINE TILL I HAD THE RECALL (RE FLASH) PERFORMED. OTHERS HAVE STILL HAD ISSUES AFTER RECEIVING NEW ACTUATORS. ALSO, OTHERS HAVE BEEN FORCED TO PAY FOR THE ACTUATORS EVEN THOUGH THEY WERE OK PRIOR TO GETTING THE RECALL DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553305November 22, 2013
STRUCTURE:BODY:DOOR
THE INSIDE DOOR HANDLE IS BROKEN. ALL FOUR OR THE DOOR HANDLES ARE BROKEN. THE DOOR WILL NOT OPEN FROM THE INSIDE.I HAVE MANY PEOPLE ONLINE SAY THAT THEIR JEEPS HAVE DONE THE SAME THING. MY GIRL FRIEND HAS EVEN CUT HER HAND DO TO THE SHARP EDGES WHEN IT BREAKS. IN CASE OF A FIRE OR SOMETHING WE WOULD BE TRAPPED INSIDE THE JEEP. I WOULD THINK THE JEEP COMPANY WOULD RECALL THESE TRUCKS BUT THEY WON'T FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10553111November 20, 2013
SEAT BELTS
THE THIRD ROW SEAT, SEATBELT BROKE, WHERE THE BELT PLUGS IN AT THE BOTTOM OF THE SEAT. IT SNAPPED OF WHILE MY FOUR YEAR OLD TRIED TO BUCKLE UP A WEEK OR SO AGO. THIS WAS SUCH A POTENTIALLY DANGEROUS PROBLEM. WHAT WOULD HAVE HAPPENED IF IT SNAPPED WHILE IN A VEHICLE ACCIDENT? MY BOY WOULD HAVE PROBABLY BEEN KILLED. WHILE LOOKING ONLINE I FOUND MULTIPLE RECALLS ON THE VEHICLE, ONE BEING THE EXACT SAME SEATBELTS. I CALLED BARNETT CHRYSLER JEEP DODGE RAM KIA IN MAPLEWOOD, MN, WHO SAID THEY WOULD HELP ME OUT WITH ONE RECALL, BUT SAID THE SEATBELT ISSUE DIDN?T RELATE TO MY VIN. I WAS BASICALLY TOLD THAT I WAS RESPONSIBLE TO FOOT THE BILL FOR THEIR FAULTY PRODUCT. DOES THIS SOUND RIGHT? IS THERE SOME TYPE OF MORAL OBLIGATION OR LAW THAT HELPS US OUT FROM BEING SCREWED OVER IN THIS SENSE? PLEASE GET BACK, WERE TAKING THE VEHICLE IN TOMORROW. WE RELY ON THIS VEHICLE, THERE ARE SIX PEOPLE IN OUR FAMILY (FOUR YOUNG CHILDREN) AND THIS IS OUR FAMILY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552857November 19, 2013
SERVICE BRAKES, SUSPENSION, POWER TRAIN
MY WIFE REPORTED A STRANGE THUMPING SOUND FROM UNDER THE CAR. SHE SAID IT BEGAN AFTER DROPPING CHILDREN AT SCHOOL AND GOING OVER A SPEED BUMP AT THE SCHOOL. SOMETHING SHE DOES EVERY DAY. UPON INSPECTION I FOUND THE DRIVER SIDE EMERGENCY BRAKE CABLE WAS INTERFERING WITH THE REAR UNIVERSAL JOINT ON THE DRIVESHAFT. THE CABLE WAS KINKED AND BEING CUT BY THE ROTATION OF THE DRIVESHAFT. THERE WAS ALSO ABRASION OF THE GAS TANK SPLASH GUARD. I HAVE NO DOUBT IF THIS HAPPENED AT HIGHWAY SPEED THE CABLE WOULD BE CUT IN HALF AND POSSIBLY WRAP AROUND THE DRIVESHAFT CAUSING THE DRIVER SIDE EMERGENCY BRAKE TO APPLY AND LOCK-UP THE WHEEL RESULTING IN A ROLLOVER. THE GAS TANK COULD ALSO HAVE BEEN PUNCTURED IF THE CABLE WAS PULLED BY THE DRIVESHAFT. SOMEHOW THE NORMAL ACTION OF THE VEHICLES SUSPENSION WAS ABLE TO PLACE THIS CABLE IN CONTACT WITH THE DRIVESHAFT. THE ROTATION OF THE UNIVERSAL JOINT CAUGHT THE CABLE PULLING IT INTO THE ROTATING SHAFT. I CONSIDER THIS A CLASS 1 DEFECT THAT SHOULD BE CORRECTED WITH A MODEL RECALL. NORMALLY THE EMERGENCY BRAKE CABLE IS ROUTED OFF TO THE SIDE AND NOT DIRECTLY OVER THE DIFFERENTIAL. WHAT WERE THEY THINKING? CHRYSLER NEEDS TO DEVISE A SUPPLEMENTAL ATTACHING POINT THAT WILL ENSURE THE CABLES ARE NOT ABLE TO CONTACT THE DRIVESHAFT EVEN UNDER EXTREME OFF ROAD DRIVING. I HAVE A FULL SET OF PHOTOS AVAILABLE UPON REQUEST. I HAVE ORDERED A NEW CABLE BUT THE PART NUMBER IS ON BACK ORDER. THIS INDICATES THERE IS A PROBLEM WHEN THE PART CANNOT BE STOCKED DUE TO HIGH DEMAND. THIS CABLE SHOULD LAST THE LIFE OF THE VEHICLE WITHOUT QUESTION. NHTSA IS THERE FOR THE PUBLIC. IT EXISTS ON PUBLIC TAXES. IT IS NOT THERE TO SHIELD CORPORATE MISTAKES AND SHORT CUTS. I FEEL THAT NHTSA IS NOT OPERATING WITHIN THE PUBLIC TRUST IF IT ALLOWS DEFECTS TO BE IGNORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551981November 12, 2013
STRUCTURE:BODY:DOOR
I HAVE AN EXTREME PROBLEM. I HAVE A JEEP COMMANDER AND ALL 4 DOOR HANDLES HAVE BROKEN AND NOW YOU CANT OPEN MY REAR DOORS. MY KIDS CANT GET OUT UNLESS I LET THEM OUT. THIS IS A SERIOUS SAFETY ISSUE AND I CANT BELIEVE AFTER THE HUNDREDS OF COMPLAINTS ON JEEP WEBSITES, THAT NHTSA HASN'T SHOVED A RECALL DOWN CHRYSLER'S THROAT. C'MON FOLKS THIS IS DANGEROUS!!! HUNDREDS AND HUNDREDS OF FOLKS HAVING PROBLEMS. LOOK ON YOU TUBE AND SEE WHAT IS LISTED THERE FOR YOU TO SEE. JUST REGULAR FOLKS HAVING A MULTI BILLION DOLLAR COMPANY STUFF IT TO EM. CHRYSLER DIDN'T EVEN OFFER TO SEND ME NEW DOOR HANDLES. THIS IS A MANUFACTURERS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549164October 30, 2013
ELECTRICAL SYSTEM, POWER TRAIN
2006 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO REPROGRAM FINAL DRIVE CONTROLLER MODULE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SHIFTED INTO NEUTRAL AT THE BOTTOM OF A HILL AND WOULD NOT MOVE OUT OF NEUTRAL. SHE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP WHO INFORMED HER THERE WAS A PROBLEM WITH THE TRANSFER CASE AND RECOMMENDED REPLACEMENT. THE CONSUMER STATED SHE WAS UNAWARE OF THE FINAL DRIVE CONTROLLER MODULE SOFTWARE ISSUE AT THE TIME. THE RECALL NOTICE WAS ISSUED IN MAY 2013, BUT SHE WASN'T NOTIFIED UNTIL SEPTEMBER. THE CONSUMER SUBMITTED THE DOCUMENTS ALONG WITH THE CONTACT INFORMATION FROM THE REPAIR SHOP, ONLY TO BE TOLD SHE WAS NOT ELIGIBLE FOR REIMBURSEMENT, BECAUSE IT WAS NOT THE SAME ISSUE AS THE RECALL DESCRIBED. SHE ASKED FOR CLARIFICATION ON THE FACTORS CONTRIBUTING TO THAT DETERMINATION AND WAS INFORMED THE REPAIR SHOP COULD NOT VERIFY THE ISSUE CAUSED BY THE DRIVE CONTROLLER MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549691October 27, 2013
STRUCTURE:BODY
THE PASSENGER SIDE REAR INTERIOR DOOR HANDLE CASING CRACKED CAUSING THE DOOR BEING UNABLE TO OPEN FROM THE INSIDE. A FEW MONTHS LATER, THE SAME ISSUE CAME ABOUT WITH THE DRIVER'S SIDE FRONT DOOR; HOWEVER I AM ABLE TO OPEN THE DOOR IF I ANGLE IT CORRECTLY AND WITH SEVERAL ATTEMPTS. THIS IS VERY CONCERNING AS, IN MY OPINION, IT IS A SAFETY ISSUE. IF AN EMERGENCY WERE TO HAPPEN, MY CHILDREN OR MYSELF WOULD NOT BE ABLE TO EXIT THE VEHICLE IMMEDIATELY. I HAVE SPOKEN WITH JEEP AND THEY STATED THEY ARE NOT AWARE OF ANY PROBLEM AND WOULD NEED TO REPLACE THE ENTIRE DOOR PANELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549465October 25, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHEN ENTERING THE VEHICLE, THE PASSENGER'S THIRD ROW SEAT BELT WOULD NOT LATCH PROPERLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 113,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549396October 24, 2013
ENGINE, POWER TRAIN
2006 JEEP COMMANDER WITH CHECK ENGINE LIGHT TOOK TO A MECHANIC AND WAS TOLD INPUT SPEED SENSOR WAS TOLD ITS AN INTERNAL TRANSMISSION PART . MY VEHICLE HESITATES WHEN ACCELERATING AND ALSO BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549056October 23, 2013
ELECTRICAL SYSTEM, POWER TRAIN
CAR DASH LIGHTS RADIO AND HEADLIGHTS WENT ON AND OFF 5 TIMES IN A 1 MILE DRIVE. CAR ALSO SHIFTED INTO NEUTRAL ON ITS OWN. CALLED JEEP. THEY SAID THAT EVEN THOUGH THESE THINGS ARE ON THE RECALL LIST MY CAR IS NOT ELIGIBLE DUE TO MY VIN NUMBER. AND IF I WANT THESE THINGS FIXED I WOULD HAVE TO PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548669October 21, 2013
ENGINE, POWER TRAIN
2006 JEEP COMMANDER WITH CHECK ENGINE LIGHT TOOK TO DEALER AND WAS TOLD THEY COULDN'T FIX THE USED SCAN TOOL TO LOOK UP CODE P0700 AND THIS TOOK THEM TO P2767 INPUT SPEED SENSOR WAS TOLD ITS AN INTERNAL TRANSMISSION PART AND THEY CANT FIX WAS TOLD THEY CANT DUPLICATE PROBLEM SO THEY CANT FIX AT THIS TIME . MY VEHICLE HESITATES WHEN ACCELERATING AND ALSO BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548840October 21, 2013
SEAT BELTS
WE WERE DRIVING ALONG AND STARTED BREAKING TO PREPARE TO STOP, WHEN MY 9 YEAR OLD SON, WHO WAS SEATED IN THE THIRD ROW PASSENGER SEAT, SAYS "MOM, MY SEAT BELT JUST BROKE." I TURN TO SEE WHAT HE WAS TALKING ABOUT AND HE HANDED ME THE WHOLE BUCKLE, THE PART THAT THE SEAT BELT CLICKS INTO. I WAS HORRIFIED. LUCKILY WE HADN'T BEEN IN AN ACCIDENT OR EVEN STOPPED FAST. I CALL THE MANUFACTURER TO SEE WHAT WE NEEDED TO DO. THEY TOLD ME MY VEHICLE WASN'T UNDER WARRANTY AND THEY WASN'T ANY RECALLS FOR THAT ISSUE. THEY STATED I NEEDED TO TAKE IT TO A DEALER TO SEE IF THERE WAS A DEFECT. SO, I DID AND THEY JUST TOLD ME I NEED TO REPLACE THE PART AND IT WOULD COST OVER $300, WHICH I DON'T HAVE TO SPARE. I ASK WHY I WOULD HAVE TO PAY WHEN IT WAS CLEARLY A DEFECT AND IT'S LAW THAT TO HAVE WORKING SEAT BELTS, HE SAID CHRYSLER WOULD NOT PAY FOR IT. THE METAL PIECE THAT HOLDS IT TO THE CAR OR TO SOME OTHER PIECE WAS SEVERED. I BELIEVE IT IS FROM THE FOLDING SYSTEM. OBVIOUSLY THERE IS A PROBLEM HAS I HAVE SEEN OTHER COMPLAINTS, NONE AS SEVERE AS MINE, AND A RECALL THAT WAS SIMILAR TO MY ISSUE. SOMETHING NEEDS TO BE DONE AND THE MANUFACTURER NEEDS TO BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548248October 17, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE COMING TO A STOP THE VEHICLE, THE PASSENGER'S THIRD ROW SEATBELT LATCH FRACTURED. THE VEHICLE WAS INSPECTED BUT, NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 117,475. UPDATED 11/19/13*LJ UPDATED 11/26/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548330October 17, 2013
EXTERIOR LIGHTING
WHILE DRIVING ALONG A SECONDARY ROAD AT NIGHT, THE HEAD LIGHTS AND DASHBOARD LIGHTS WENT OFF SUDDENLY WITH OUT WARNING FLICKERING ON AND OFF SEVERAL TIMES BEFORE COMING BACK ON.THIS HAS REPEATED IT SELF SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548105October 16, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT VARIOUS SPEEDS, THE VEHICLE WOULD EXHIBIT A WHINING NOISE AND ACTED AS IT WERE ATTEMPTING TO STALL. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC, WHO STATED THAT THE PROBLEM WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 141,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547282October 8, 2013
ENGINE
AS I HAVE NOW READ ONLINE OF HUNDREDS OF COMPLAINTS REGARDING THE SAME PROBLEM... I WAS DRIVING DOWN THE HWY AT 70 MPH, THE ENGINE JUST QUIT ON MY AND EVERYTHING SHUTDOWN. I WAS ABLE TO MOVE THE CAR TO THE SIDE (WITHOUT AND POWER STEERING) AND STOP COMPLETELY, TAKE OUT THE KEY, REINSERT IT AND IT STARTED UP. NO PROBLEMS AFTER THAT UNTIL I WAS DRIVING THE HWY AGAIN IN SEPTEMBER AND IT DID IT AGAIN WITH THE SAME RESULTS. I HAVE NOW TAKEN IT TO THE DEALERSHIP (WOLFCHASE JEEP IN GERMANTOWN, TN) AND THEY ARE REPLACING THE MAP SENSOR AND A COUPLE OF OTHER THINGS - INCLUDING A MANIFOLD GASKET - FOR A TOTAL OF $1000. INTERESTINGLY WHEN I ASKED THE SERVICE REP. IF JEEP HAS A PROBLEM WITH THIS, HE DENIED ANY KNOWLEDGE OF SUCH A PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547137October 7, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
I PURCHASED MY CAR IN JULY, 2012, IT IS NOW OCT, 2013, AND I HAVE HAD NUMEROUS PROBLEMS WITH THE JEEP, FOR STARTERS THE LIGHTS AND DASH BOARD LIGHTS KEEP FLICKERING ON AN OFF BY THEMSELVES, AND NOW JEEP WON'T PICK UP SPEED AT TIMES AND THE ENGINE LIGHT CAME ON, I TOOK IT TO THE DEALER AND THEY STATED THAT IT WAS A SHIFT MODULE PROBLEM THAT WOULD COST 997. WELL I TOOK IT FROM THE SHOP AND A WEEK LATER BROUGHT IT BACK AND THEY THEN STATED THAT THEY WOULD HAVE TO TAKE THE TRANSMISSION APART AND CLEAN IT BECAUSE IT MIGHT BE DEBRIS THAT IS ON IT, WELL LATER THEY CALL ME TO SAY THAT IT WAS THE TRANSMISSION I NEED A NEW ONE AND FOR THAT IT WILL COST ME 2900....THERE WAS A RECALL ON THIS SAME TYPE OF PROBLEM BACK IN 2008, COULD IT BE THAT I PURCHASED THIS VEHICLE AND THEY NEVER HAD THIS PROBLEM FIXED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547147October 7, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE DASHBOARD GAUGES FAILED SPORADICALLY. AN UNKNOWN WARNING INDICATOR ILLUMINATED FOLLOWED BY ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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