Jeep Commander Complaints (2006)

1,782 consumer complaints on file.

#10582906April 15, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR HANDLE ASSEMBLY ON THE DRIVER SIDE HAS BECOME BRITTLE CAUSING THE UNIT TO BREAK POTENTIALLY CAUSING THE DRIVER TO BECOME TRAPPED. THIS IS CONCERNING ESPECIALLY DURING AN EMERGENCY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579588April 14, 2014
ENGINE
WHILE DRIVING DOWN A SERVICE ROAD, MY 2006 JEEP COMMANDER STALLED AND THE CHECK ENGINE LIGHT CAME ON. IT WOULD NOT RESTART, AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP SAYS THAT THE VALVE AND VALVE SEATING CAME LOOSE, AND FELL INTO MY CYLINDER, DAMAGING THE PISTON. THEY ARE NOW SAYING THAT I NEED A NEW ENGINE, AS MINE HAS TOO MUCH DAMAGE TO REPAIR. I CONTACTED JEEP CUSTOMER CARE, AND THEY ARE UNWILLING TO REPAIR THE DAMAGE. THE VEHICLE COST $12,500 AND THE NEW ENGINE, ONLY 2 MONTHS AFTER PURCHASING IT, WILL COST ROUGHLY $7,000 WITHOUT INCLUDING LABOR. FROM MY RESEARCH, THIS IS A FAIRLY COMMON PROBLEM, THAT JEEP KNOWS ABOUT, BUT IS UNWILLING TO FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579187April 11, 2014
POWER TRAIN
I HAD PARKED MY JEEP ON A HILL I GOT OUT AND WALKED ABOUT 20 FEET IN BACK OF THE JEEP AND ALL OF A SUDDEN I HEAR A SOUND OF MOVEMENT AND I SAW THE JEEP MOVING DOWN THE HILL I WAS ABLE TO RUN FAST ENOUGH TO GET INTO THE JEEP AND PULL THE PARKING BRAKE WHICH STOPPED IT. I FORGOT ABOUT THE RECALL THAT WAS ON IT WITH THE FINAL DRIVE CONTROLLER MODULE I HAD CALLED THE JEEP DEALER TO TELL THEM THAT WERE I LIVE THEY DON'T HAVE THE PROPER SOFTWARE TO COMPLETE THE REPAIR IN ANY SHOP. I LIVE ON THE ISLAND OF KODIAK AK. THEY SAID THEY WERE WORKING ON GETTING THIS SOFTWARE TO A REPAIR SHOP HERE HOWEVER, AFTER I DIDN'T HEAR FROM THEM FOR SIX MONTHS I CALLED BACK AND THEY TOLD ME THAT THEY COULDN'T HELP ME AND I HAD TO TAKE MY JEEP TO THEM ON THE MAINLAND. I CAN'T AFFORD TO FERRY MY JEEP TO THE MAINLAND AND THEN STAY OVER THERE UNTIL THEY CAN REPAIR IT THEN FERRY IT BACK. SO NOW I HAVE EXPERIENCED THIS SITUATION WHICH COULD HAVE ENDED DIFFERENTLY THEN IT DID I AM THANKFUL NO ONE WAS HURT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577354April 4, 2014
ENGINE, ELECTRICAL SYSTEM
OCTOBER, 2013 RECEIVED NOTIFICATION THAT THERE WAS A SAFETY RECALL ON MY 2006 JEEP COMMANDER. (AS I HAVE 6 CHILDREN, THIS WAS A PRIORITY TO HAVE FIXED) I BROUGHT MY JEEP INTO THE DEALERSHIP TO HAVE THE N23 SAFETY RECALL PERFORMED. COME JANUARY, 2014 I ATTEMPT TO ACTIVATE MY 4 WHEEL LOW AND I GET A SERVICE LIGHT STATING "SERVICE 4WD". I CONTACT THE DEALERSHIP WHO HAD PERFORMED THE RECALL AND BRING IT IN TO BE LOOKED AT. THEY RUN A DIAGNOSIS AND DETERMINE THE TRUCK HAS AN INTERNAL SHORT IN THE TRANSFER CASE. THE SERVICE TECH ADVISED ME IT IS RELATED TO THE RECALL BUT HE CAN NOT DO ANYTHING AT THE DEALER LEVEL. I NEED TO CALL CHRYSLER CUSTOMER SERVICE WHO TELLS ME THEY WILL NOT BE DOING ANYTHING TO HELP. UPON A LITTLE RESEARCH (JEEP FORUMS) IT SEEMS THERE ARE MANY (MANY) OTHERS WITH THE SAME ISSUES. I AM SURE I AM NOT THE ONLY ONE TO CALL JEEP WITH THIS ISSUE AND IF YOU CLEAR THE CODES THE 4 WHEEL LOW ENGAGES SO IT IS NOT A SHORT. I BELIEVE CHRYSLER JEEP SHOULD LOOK INTO WHAT WAS PERFORMED WITH THE N23 RECALL AND DETERMINE HOW IT EFFECTED THE 4 WHEEL LOW ON THESE VEHICLES. THEN REPROGRAM THEM TO WORK, AS THEY WERE, AT NO COST TO THE OWNER. SINCE THIS WAS A SAFETY RECALL I FELT I HAD NO OPTION BUT TO HAVE THE RECALL PERFORMED ON MY VEHICLE NOW I HAVE A FAULTY VEHICLE. DEALER TELLS ME THEY NEED TO UPDATE 4 WHEEL DRIVE BUT CANT DO IT BECAUSE IT IS NOT IN THE RECALL THIS HAS GONE ON FOR WAY 2 LONG . I AM GOING TO FILE A COMPLAINT WITH THE BETTER BUSINESS AND I ASK EVERYONE WITH THIS SAME PROBLEM DO IT ALSO PLEASE COMPLAIN SOMEWHERE SO SOMETHING CAN BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577532April 4, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING, AIR BAGS
THE VEHICLE RANDOMLY SHUTS OFF. THE DASH GAUGES FLICKER AND/OR GO OFF FOR A BRIEF TIME. IF BREAKS ARE ENGAGED AT THAT TIME, ABS STOPS. IF HEADLIGHTS ARE ON AUTO, THEY TURN OFF. IF TURNING A HARD LEFT OR RIGHT (SUCH AS TURNING INTO A DRIVEWAY, TURNING ON TO A STREET, PARKING) POWER STEERING STOPS WORKING. IF THE LIGHTS ARE ON BUT NOT ON AUTO THE LIGHTS STAY ON. THE RADIO STAYS ON. THESE SYMPTOMS WOULD INDICATE THAT THERE IS A PROBLEM WITH THE IGNITION SWITCH. WHEN THIS ISSUE OCCURS, IT SEEMS TO STOP BY PUSHING ON THE KEY. THIS HAS HAPPENED MULTIPLE TIMES. AFTER VISITING THIS PAGE, A LOG WILL BE CREATED TO RECORD DATE, TIME, AND SPEED. THIS IS A HUGE SAFETY ISSUE. AFTER MUCH RESEARCH MANY USERS OF INTERNET FORUMS FOR JEEPS, COMPLAIN ABOUT THIS ISSUE (REFERENCE URLS CAN BE PROVIDED). THE NHTSA CAMPAIGN NUMBER: 14V047000 SOUNDS VERY SIMILAR IN NATURE. COULD THE NHTSA LOOK IN TO THE PARTS BEING THE SAME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577213April 3, 2014
STEERING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER AND CAUSED HER TO LOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE VEERED OFF THE ROADWAY AND CRASHED INTO SEVERAL TREES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE CONTACT MENTIONED THAT THE FRONT PASSENGER AND A REAR PASSENGER WERE AIR LIFTED FROM THE SCENE FOR TREATMENT OF SEVERE INJURIES. THE CONTACT MENTIONED THAT BOTH PASSENGERS HAD TO UNDERGO SEVERAL SURGERIES TO RECONSTRUCT THE MUSCLED IN THEIR LEGS WHICH WERE DAMAGED IN THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10577108April 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. A CRASH OCCURRED AFTER THE FAILURE OCCURRED. THE CONTACT ALSO MENTIONED THAT THE ELECTRICAL COMPONENTS INTERMITTENTLY FAILED. THE FAILURE WAS DIAGNOSED BY A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000 AND THE CURRENT MILEAGE WAS 113,8096.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576351April 1, 2014
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE HAS NUMEROUS RECALLS RELATED TO ALL THE PROBLEMS OUR JEEP HAS. THERE IS 0 RECALL FOR OUR VIN. THE VEHICLE SURGES WHEN DRIVING UP HILLS. THE CAR WON'T START SOMETIMES BECAUSE THE SHIFTER CONTROL THINKS IT IS IN DRIVE WHEN IT IS IN PARK. THE CRUISE CONTROL DOES NOT WORK AND THE 4 WHEEL DRIVE KICKS IN WHEN DRIVING AT HIGH SPEEDS AND JUMPS THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575176March 27, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED THEN ALL OF THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,007 AND THE CURRENT MILEAGE WAS 102,000. UPDATED 07/16/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574323March 24, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
AT AROUND OR ABOUT THE SPEED OF 55 MPH ,I HERE A LOUD AND SCARY THUMPING OR GRINDING SOUND UNDER THE CAR. IT SOUNDS LIKE ITS RIGHT UNDERNEATH MY SEAT. I IMMEDIATELY GOT OFF THE EXPRESSWAY AND SLOWED DOWN. THAT SEEMED TO HELP THE SOUND GO AWAY.WHEN I DRIVE TO WORK IN THE MORNING, I ONLY DRIVE 35 MPH AND I CAN HERE THE SOUND ALSO AND WHEN I LET OFF THE ACCELERATOR THE SOUND STOPS, BUT CONTINUES WHEN I PRESS ON THE GAS. PLS NOTIFY ME AS SOON AS POSSIBLE WITH ANY HELPFUL INFORMATION AS I DO DRIVE WITH LITTLE CHILDREN IN THE VEHICLE. I WILL TAKE THE CAR TO THE JEEP DEALER TO GET CHECKED OUT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574355March 24, 2014
SEAT BELTS
THE SEAT BELT ON THE THIRD ROW RIGHT SIDE SEAT IS COMPLETELY STUCK TIGHT AGAINST THE SEAT. THIS HAS TO BE A DEFECT BECAUSE WE RARELY USE THE THIRD ROW SEATS ON MY VEHICLE. WORST PART IS THAT I HAVE SMALL CHILDREN THAT COULD HAVE BEEN HURT VERY BADLY BECAUSE OF THE SEAT BELT. FURTHERMORE, THE SEAT BELTS ON THE SECOND ROW SEATS ARE COMPLETELY FALLING APART BECAUSE OF THE LOW QUALITY PLASTICS BEING USED BY JEEP. ONE SEAT BELT ON THE SECOND ROW HAS BECOME COMPLETELY USELESS BECAUSE IT JUST WONT CLICK IN ANYMORE. I HAVE 2 OTHER VEHICLES (2006 FORD F150, 2005 FORD FOCUS) WITH WHICH I HAVE NO TROUBLE WITH THE SEAT BELTS AT ALL. IN FACT, THE SEAT BELTS ON MY TWO OTHER VEHICLES LOOK AS GOOD AS NEW AND MY CHILDREN RIDE IN THEM JUST AS MUCH AS THEY RIDE MY 2006 JEEP COMMANDER. I HAVE CONTACTED CHRYSLER AND MY LOCAL DEALERSHIP TO NO AVAIL. I NOTIFIED BOTH ABOUT THE DANGER OF MY 5 AND 9 YEAR OLD CHILDREN RIDING IN THE VEHICLE BUT HAVE GOTTEN NO POSITIVE RESPONSES. I AM WRITING TO THIS GOVERNMENT AGENCY BEFORE I GO SPEND HUNDREDS OF DOLLARS TO GET THE SEAT BELTS FIXED. PLEASE RESPOND BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574574March 24, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO MENTIONED THAT THE ELECTRICAL COMPONENTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574272March 23, 2014
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES HAVE ALL, BUT ONE SHATTERED. THE LAST INCIDENT, CAUSING A DEEP CUT TO A 10 YEAR OLD CHILD'S HAND. THIS IS THE THIRD HANDLE TO BREAK. THE RISK OF INJURY TO MY FAMILY, DUE TO NOT BEING ABLE TO GET OUT OF THE VEHICLE AFTER AN ACCIDENT HAS SIGNIFICANTLY INCREASED BECAUSE OF THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10573125March 18, 2014
SUSPENSION, ENGINE, VEHICLE SPEED CONTROL
ENGINE IDLES WHEN STOPPED AND SOMETIMES THE JEEP LUNGES FORWARD. LIGHTS ON DASH COME ON INTERMITTENTLY. TIRES KEEP NEEDING REPLACED EVEN WHEN GETTING THE JEEP CONTINUALLY BALANCED AND ROTATED. THEY WEAR DOWN ON THE OUTER RIM OF FRONT TIRES ONLY. HAVE TO KEEP GETTING NEW BATTERIES BECAUSE VEHICLE KEEPS DYING. I HAVE HAD MORE PROBLEMS WITH THIS VEHICLE SINCE I BOUGHT IT NEW IN 2006 THAN I HAVE HAD WITH A CAR IN A LIFETIME. INTERIOR POWER STATIONS DON'T WORK, PASSENGER WINDOW WILL NOT CLOSE OR OPEN AT TIMES. SOME TIMES THE HORN WILL JUST START GOING OFF. I KEEP RECEIVING RECALL NOTICES ALMOST YEARLY. JEEP NEEDS TO RECALL THIS VEHICLE. IT HAS BEEN A LEMON FROM THE SECOND I BROUGHT IT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572762March 17, 2014
ELECTRICAL SYSTEM
WE STARTED THE VEHICLE AND AS WE STARTED TO ACCELERATE THE LIGHTS IN THE DASHBOARD AND STEREO STARTED TO FLICKER AND AS WE WENT DOWN THE ROAD FOR ABOUT 2 MINUTES IT KEPT DOING IT NOT SURE IF THE MAIN FRONT LIGHTS TURNED OFF ALSO BECAUSE IT WAS DAYTIME BUT NOW I'M SCARED OF DRIVING MY VEHICLE AT NIGHT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572828March 17, 2014
STRUCTURE:BODY
1.THE VEHICLE LEAKS. I SUSPECTED IT WAS THE THE SUN ROOF AS THAT WOULD BE THE OBVIOUS CHOICE. AFTER COMPLETELY CLEANING AND TESTING THE DRAIN LINES. I NOW FEEL LIKE THIS IS THE ISSUE HTTP://XKJEEPS.COM/TSB/TSB_XK_2305005.PDF. MY VEHICLE HAS HAD ABOUT 3/4' OF WATER IN THE FLOORBOARD AND I HAVE TO KEEP 2 CONTAINERS OF DAMPRID IN THE VEHICLE AT ALL TIMES TO AVOID HAVING A MILDEW SMELL. NOT TO MENTION THAT IT CAN'T BE GOOD FOR THE ELECTRONICS THAT RUN AROUND THE BASE OF THE CAR. CONSIDERING THAT THEY HAVE A REPAIR SHEET ON IT. I FEEL LIKE THEY SHOULDN'T CHARGE THEIR CUSTOMERS TO REPAIR ANYTHING. 2. DOOR HANDLES. ALL OF THE DOOR HANDLES OF THE VEHICLE ARE BROKEN EXCEPT FOR THE DRIVERS SIDE WHICH CLEARLY HAS A AFTERMARKET FIX ON IT. THE CHEAP PLASTIC USED TO MOUNT THEM HAS CRACKED AND NOW THE DOOR HANDLES JUST HANG. THIS IS A SAFETY ISSUE. IT POTENTIALLY COULD TRAP PEOPLE IN THE CAR. I HAVE READ ABOUT THE ISSUES ALL OVER THE INTERNET YET JEEP IS TRYING TO MAKE THE CUSTOMERS PAY $2000 FOR THE DOOR PANEL REPLACEMENTS. THAT IS COMPLETELY UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572606March 15, 2014
STRUCTURE:BODY:DOOR
BROKEN INTERIOR DRIVER SIDE DOOR HANDLE. UNABLE TO EXIT BECAUSE OF ISSUE. THIS IS A SAFETY ISSUE. WHAT IF I NEEDED TO EXIT IF THERE WAS A FIRE, OR ACCIDENT, OR EVEN A FLOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568876March 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE WAS RECURRING OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568652March 11, 2014
STEERING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE COMMANDER AT VARIOUS SPEEDS EVERYTHING SUDDENLY TURNS OFF. ACCELERATION IS IMMEDIATELY DECREASED AND ALL DASHBOARD FUNCTIONS ARE GONE. I HAVE TO SHIFT TO NEUTRAL AND RE-START THE ENGINE, ALL WHILE STILL DRIVING. THIS IS VERY DANGEROUS. I HAVE HAD THIS CAR FOR 2 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568155March 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SHIFT TO THIRD GEAR INDEPENDENTLY. THE CONTACT WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 91,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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