Jeep Commander Complaints (2009)

59 consumer complaints on file.

#10655044November 14, 2014
ENGINE
BUMPED THE KEY AND ENGINE SHUT OFF...CALLED THE SERVICE DEPT AND FOUND OUT THERE WAS RECALL ON MY TRUCK PRIOR TO ME BUYING IT BUT WAS NOT DISCLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632966September 13, 2014
WHEELS, TIRES
I AM THE ORIGINAL OWNER OF A 2009 JEEP COMMANDER. IN THE FALL OF 2013 I PURCHASED 4 NEW TIRES,AND WAS TOLD 2 VALVE STEMS WERE CRACKED SO I HAD THEM REPLACED. ON 9/3/14 ON THE WVA TURNPIKE AT 70 MPH THE LEFT REAR WARNING LIGHT FLASHED AND THEN COUNTED DOWN FROM 40LBS TO 5LBS IN 10 SECONDS. I WAS ABLE TO STOP ON A VERY NARROW BERM AND CALLED AAA TO CHANGE THE TIRE. ON RETURN HOME WENT TO THE TIRE STORE AND WAS TOLD THE STEM NUT (ONE OF THE REMAINING ONES) HAD BROKEN OFF AND THE TRANSMITTER FELL INTO THE TIRE CAUSING THERAPID AIR LOSS. ON INSPECTION ON THE REMAINING STEM NUT IT WAS FOUND TO BE CRACKED AND SPLIT AS IIT WAS REMOVED. THE CRACK HAD CORROSION INDICATING IT HAD BEEN THERE FOR SOME TIME. I HAVE NO DOUBT IT COULD HAVE BROKEN OFF AT SPEED. I BELIEVE THE ONLY REASON I WAS ABLE TO KEEP THE CAR UNDER CONTROL WAS DUE THE FAILURE BEING A REAR WHEEL. NOTED ON LINE OTHER JEEP DRIVERS WITH SIMILAR INCIDENTS. OBVIOUSLY THERE SHOULD HAVE BEEN A SAFETY NOTIFICATION IF NOT AN ACTUAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582862April 15, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY JEEP COMMANDER KEEPS STALLING FOR NO APPARENT REASON. I HAD ELECTRICAL ISSUES WITH MY JEEP 2009 COMMANDER 2 YEARS AGO AND NOW I GET THE OIL PRESSURE LIGHT WARNING AND THEN THE CAR STALLS FOR NO APPARENT REASON. THE JEEP DEALERSHIP DOESN'T KNOW WHAT IS WRONG WITH THE CAR AND HAVE HAD IT FOR 4+ DAYS TO TRY AND FIX THE ISSUE. I AM CONCERNED THAT THIS COULD HAPPEN AT ANY SPEED AND WOULD PUT MY FAMILY (INCLUDING MY 18 MONTH OLD SON) AT RISK. I HOPE YOU PAY ATTENTION TO THIS COMPLAINT AND PROVIDE A SOLUTION FOR THIS MAKE AND MODEL. THANK YOU, [XXX] 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565319February 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FWD WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRANSMISSION FAILED TO SHIFT INTO THE FWD LOW RANGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE DRIVE CONTROLLER WAS REFLASHED EACH TIME. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS NOT REPAIRED BECAUSE THE REMEDY PART WAS ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563300February 6, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE 4-WHEEL-DRIVE FUNCTION BUT THE OMI WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN ). THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561946January 28, 2014
EXTERIOR LIGHTING
I WAS DRIVING OUR 2009 JEEP COMMANDER ON THE HIGHWAY AT NIGHT. THE LIGHTS WERE ON DIM, AND THEY ADJUSTED DOWN WHICH GAVE ONLY ABOUT 20 FEET OF VISIBILITY TO THE ROAD. THERE WAS NO CAR APPROACHING, AND THE AUTO ADJUSTING FEATURE WAS NOT EVEN TURNED ON. I WAS DRIVING 55 MILES AN HOUR WHEN THIS HAPPENED. I FOUND OUT THAT THE VEHICLE IS EQUIPPED WITH A SELF ADJUSTING LIGHT SYSTEM WHEN USING THE BRIGHTS. HOWEVER, I WAS NOT USING THE BRIGHTS, BUT HAD ON THE DIM LIGHTS. THE LIGHTS ADJUSTED TO THE POINT THAT I COULD NOT SEE THE ROAD. IF I HAD NOT KNOWN THE TERRAIN OF THE ROAD, I COULD HAVE EASILY DRIVEN OFF THE ROAD. THE SAME THING HAPPENED TO MY WIFE A COUPLE OF TIMES. SINCE WE WERE THE SECOND OWNER OF THE VEHICLE, THE WARRANTY ON THIS FEATURE WAS ONLY 90 DAYS. THIS PROBLEM OCCURRED JUST AFTER THE WARRANTY RAN OUT, AND WHEN WE SPOKE TO THE LOCAL DEALER, THEY ACTED AS IF THEY HAD NOT DEALT WITH THIS ISSUE BEFORE. TO REPAIR THE SENSOR THAT CONTROLS THE LIGHTS WILL COST SEVERAL HUNDRED DOLLARS. THE REMEDY PRESENTED BY THE DEALER WAS TO REMOVED THE BUMPER, AND UNPLUG THE SENSOR. THIS IS AN UNACCEPTABLE CURE AS THIS IS A SAFETY ISSUE WHICH JEEP IS AWARE OF, AND APPARENTLY THEY WILL ONLY MAKE THE REPAIR IF THE VEHICLE IS STILL UNDER FACTORY WARRANTY. THE CAR ONLY HAD 57,500 MILES ON IT WHEN THE INCIDENT OCCURRED. ACCORDING TO THE JEEPFORUM.COM, THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND THERE HAS NOT BEEN A RECALL TO CORRECT THE PROBLEM. I FIND IT AN UNACCEPTABLE ANSWER TO HAVE LIGHTS THAT SUDDENLY ANGLE DOWN WHEN DRIVING, MAKING FOR A DANGEROUS SITUATION, AND THE MANUFACTURER KNOWS ABOUT THIS AND APPARENTLY HAS NOT CORRECTED THE LIGHTING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520856June 20, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THERE WAS A RECALL ASSOCIATED WITH NHTSA RECALL CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499453February 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497768February 11, 2013
ENGINE, STEERING, ELECTRICAL SYSTEM
I PULLED OUT OF A GAS STATION AFTER FILLING UP MY TANK AND WAS TRYING TO MAKE A RIGHT TURN AND MY TRUCK COMPLETELY SHUT DOWN, NO WARNING LIGHTS CAME ON AND I WAS UNABLE TO STEER. THE TRUCK ROLLED ACROSS 2 LANES OF TRAFFIC, RESTING ON THE CONCRETE DIVIDER OF THE STREET. I WAS ABLE TO PUT THE TRUCK INTO PARK AND RESTART IT. I HAVE TAKEN THE TRUCK TO 2 DEALERSHIPS AND THEY HAVE BEEN UNABLE TO DIAGNOSE THE ISSUE. I HAVE ALSO CONTACTED JEEP AND WORKED WITH A CASE MANAGER WITH THE COMPANY AND THEY HAVE BEEN UNABLE TO HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490257December 27, 2012
WHEELS
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT THE TIRE BECAME DEFLATED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT STOPPED AND INSPECTED THE VEHICLE, FINDING THAT THE VALVE STEM WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE TREAD BECAME WORN AND SEPARATED. THE TIRE PRESSURE MONITORING SYSTEM WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE CURRENT MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481195October 19, 2012
ENGINE, STEERING, ELECTRICAL SYSTEM
APPROXIMATELY 3 MONTHS AFTER PURCHASING MY JEEP COMMANDER, IT STALLED WITH NO WARNING. ALL THE TRUCKS LIGHTS LIT UP AND THE POWER STEERING WOULD NOT WORK. I WAS ABLE TO START IT BACK UP AND DRIVE. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO HELP ME AS THEY COULD NOT RECREATE THE ISSUE. SINCE THEN IT HAS HAPPENED AN ADDITIONAL 2-3 TIMES WITH THE DEALERSHIP STILL UNABLE TO HELP ME. ALL TIMES THE TRUCK HAS STALLED OUT AND I HAVE BEEN ABLE TO RESTART AND DRIVE AWAY. THE LAST TIME BEING IN SEPTEMBER OF 2012 WHILE DRIVING ON A FREEWAY AT APPROXIMATELY 65 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475684September 17, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER 4X4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED THEN A FEW SECONDS LATER THE OIL AND ENGINE WARNING INDICATORS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. UPON RESTARTING THE VEHICLE, IT RESUMED AS NORMAL. THE MALFUNCTION OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR LOCATE THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445547January 27, 2012
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 65 MPH THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE VALVE STEM PRESSURE SENSORS ON THE FRONT PASSENGER SIDE AND THE FRONT AND REAR DRIVER SIDE WERE CORRODED AND HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,550. UPDATED 10/11/12*LJ UPDATED 10/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442906January 9, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT THE KEY FOB WOULD INADVERTENTLY SPLIT IN HALF. AS A RESULT, THE VEHICLE WOULD INTERMITTENTLY SHUT OFF WHILE DRIVING AT VARIOUS SPEEDS. AN AUTHORIZED DEALER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE KEY FOB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407122June 16, 2011
EQUIPMENT, ELECTRICAL SYSTEM
2009 JEEP COMMANDER - START CAR AND ABLE TO REMOVE KEY - CAR WILL CONTINUE TO OPERATE/RUN AS NORMAL WITHOUT KEY IN VEHICLE. ALSO KEY FOB WILL GET STUCK IN THE IGNITION AND NOT COME OUT. THIS HAS BEEN OCCURRING FOR ABOUT 2 WEEKS. THIS HAPPENS ON A DAILY BASIS. VEHICLE HAS BEEN TO DEALERSHIP TO FIX ADVISED WIRE MODEL ISSUE. 700.00 TO REPAIR NOT COVERED UNDER WARRANTY - HOWEVER IS A SAFETY HAZARD AND VEHICLE SHOULD NOT BE DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378369January 24, 2011
FUEL SYSTEM, GASOLINE
AFTER 3 HOURS OF DRIVING AS I WAS APPROACHING A RED LIGHT, BEGAN BRAKING THE VEHICLE STALLED. (21000 MILES) AFTER STOPPING I TURNED THE KEY TO OFF AND THEN ON BUT THE VEHICLE DID NOT START. I TRIED A SECOND TIME AND THE VEHICLE STARTED BUT RPM'S WERE SPORADIC. AFTER A FEW MINUTES EVERYTHING LEVELED OUT AND DROVE FINE FOR THE REMAINING 3 HOUR DRIVE. THE CHECK ENGINE LIGHT HAS BEEN OFF AND ON SINCE STALLING WITH 5 VISITS TO THE DEALER FOR CORRECTION. I NOW HAVE 29000 MILES ON THE VEHICLE. THE DEALER HAS REPLACED O2 SENSORS, REPLACED THE GAS CAP, REPROGRAMMED THE COMPUTER AND SAID THERE WAS NOTHING WRONG AND CLEARED THE FAILURES BUT NOT 10 MINUTES FROM LEAVING THE DEALERSHIP THE CHECK ENGINE LIGHTS COME BACK ON. IT HAS BEEN 8000 MILES AND STALLING HAS STARTED HAPPENING MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353688September 3, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE DASHBOARD LIT UP AND THE VEHICLE BEGAN TO SLOW DOWN. THE FIRST TIME THE DEALER STATED THAT THERE WAS A PROBLEM WITH THE KEY. THE SECOND TIME THE DEALER RE-PROGRAMMED THE COMPUTER. NEITHER REPAIRED THE FAILURE. WHEN THE VEHICLE STALLED THE STEERING WHEEL FAILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER IT STALLED. THE FAILURE MILEAGE WAS 34000 AND THE CURRENT MILEAGE WAS 41000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328672May 3, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE VEHICLE EXHIBITED AN UNUSUAL INCREASE IN RPMS WITHOUT WARNING. WHEN THE FAILURE OCCURRED, THE TRANSMISSION MALFUNCTIONED DUE TO THE SUDDEN INCREASE IN RPMS AND THE VEHICLE SPEED WOULD DECREASE UNTIL THE RPM'S FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY AND NEARLY CAUSED A CRASH. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000 AND THE CURRENT MILEAGE WAS 15,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273105June 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 JEEP COMMANDER STALLED ON THE HIGHWAY WHILE DRIVING CREATING A POTENTIALLY DEADLY SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Commander