Jeep Cherokee Complaints (2001)

229 consumer complaints on file.

#10004005January 16, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
AFTER RECALL ON THE INTAKE MANIFOLD WAS DONE, THE CONSUMER CAN "STRONGLY" SMELL GAS. DEALER NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001618December 30, 2002
SEATS
WHILE DRIVING, THE DRIVER SIDE SEAT FRONT, SNAP OFF FROM THE SEAT BRACKET MOUNT, WITHOUT CAUSE. THIS RESULTED IN THE SEAT BEING MOBILE. THE DEALERSHIP IS REPLACING THE PART. PLEASE PROVIDE MORE DETAILS. TS *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001184December 18, 2002
SUSPENSION
THE AXLES MAKE NOISE WHILE TRAVELING ON THE HIGHWAY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001090December 17, 2002
SUSPENSION
THE CONSUMER HAS A UP LIFT SUSPENSION PACKAGE CAUSING THE FRONT END TO BOUNCE BACK AND FORTH. AND THE VEHICLE VIBRATES PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023488December 2, 2002
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH THE STEERING PUMP. ALSO STATED THAT IT HAS BEEN REPLACE THREE DIFFERENT TIMES ON THE LAST SIX MONTHS AND NOW IT IS HAPPEND AGAIN FOR THE FORTH TIME. DEALER WAS CONTACTED AND STATED THAT THE LEMON LAW WILL ONLY COVER THREE TIMES AND NOTHING ELSE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023547December 2, 2002
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
WHILE DRIVING THE VEHICLE AT 60MPH THE BOLTS OF THE GEAR BOX OF THE POWER STEERING BROKE AND CONSUMER LOSE CONTROL OF THE STEERING WHEEL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION . TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023022November 20, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS IN MOVEMENT. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567902October 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STEERING: STEERING WHEEL/HANDLE BAR, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WHILE THE CONSUMER WAS DRIVING AT 25-30 MPH, THE BRAKES LOCKED UP SUDDENLY. *YH *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768426October 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
AFTER PURCHASING THE VEHILE, IT WAS DRIVEN FOR ROUGHTLY 3,000 MILES BEFORE THE PROBLEM HAPPENED. I TOOK IT TO JEEP TO HAVE IT LOOKED AT AND THEY SAID THAT THE ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. AFTER IT WAS FIXED AND DRIVEN IT WAS FINE UNTIL ABOUT ANOTHER 3000 MILES AND THE PROBLEM OCCURED AGAIN, SO IT TOOK IT TO JEEP TO COMPLAIN AND THEY JUST RESURFACED THE ROTORS AND IGNORED MY COMPLIANTS. AND AGAIN IT IS STILL RECURRING. WHEN YOU GO TO SLOW DOWN AT ANY SPEED THE CAR VIOLENTLY SHAKES B/C OF THE WARPED ROTORS AND IT MAKES IT HARD TO SLOW DOWN, ESPECAILLY AT HIGH SPEEDS. THIS PROBLEM REALLY INCREASES THE STOPPING TIME NECESSARY TO SLOW THE CAR. IF I HAD TO MAKE A QUICK STOP IT WOULD BE VERY HARD. IT IS OBVIOUSLY A MALFUNCTION AND JEEP IS IGNORING THE PROBLEM. I'VE TALKED TO SOME PEOPLE AND THEY SAY IT IS EITHER THE ROTORS THEY GIVE ARE BAD OR THEY WERE MOUNTED AT THE PLANT INCORRECTLY WHICH CAUSE THE ROTORS TO WARP. IT IS NOT MY DRIVING WHICH JEEP LIKES TO BLAME IT ON, AND I'M SURE MANY OTHER PEOPLE GET THE SAME RESPONSE FROM THEM. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020432October 8, 2002
AIR BAGS
PREMATURE VAPORS FROM THE AIR BAG ESCAPED INTO THE COMPARTMENT OF THE TRUCK CHOKING THE DRIVER UNTIL UNCONSCIOUS. THE JEEP THEN CROSSED THE HIGHWAY/MEDIUM, STRIKING ANOTHER VEHICLE HEAD ON AND THEN ROLLING FOUR TIMES. THE AIR BAGS NEVER DEPLOYED AFTER THE EXTENT OF DAMAGE FROM COLLISION AND ROLLOVER. ESTIMATED SPEED OF IMPACT WAS 35 MPH. PLEASE DESCRIBE DETAILS. *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#766780September 6, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, TIRES
PURCHASED JEEP CHEROKEE 4WD 2001 NEW DROVE OFF DEALERSHIP LOT AND NOTICED VIBRATION AND WHEEL SHOOK SLIGHTLY, TECHNICIAN SAID THIS WAS DUE TO THE NEWNESS OF THE TIRES AND THAT I WAS NOT USED TO DRIVING AN SUV AND IT WAS A "SPORTIER AND ROUGHER RIDE". VIBRATIONS INCREASED AS TIME WENT ON. THEN STEERING STARTED TO PULL TO ONE SIDE. I MET WITH A MECHANIC (NOT AT THE DEALERSHIP-WANTED OUTSIDE OPINION). MECHANIC STATED FRONT TIRES NEEDED REPLACED AS THEY WERE BUBBLED ON INSIDE , NEEDED NEW CERAMIX FRONT BRAKE PADS ,NEW MACHINE ROTORS, AND FRONT END ALIGNMENT AND MY RIGHT REAR RIM IS BENT AND LEFT CAMBER IS OUT AND THEIR ARE NO KITS AVAILABLE AT THIS TIME TO REPAIR MY JEEP. I PAID $846.43 AND WHEN I DROVE HOME THE JEEP STILL VIBRATES AND PULLS. I HEAR A NOISE WHEN I AM DRIVING THAT SOUNDS LIKE THE TIRES OR RIMS ARE RUBBING. I DON'T BLAME MY MECHANIC, HE DID A FINE JOB HOWEVER I FEEL THAT I GOT STUCK WITH A LEMON AND WAS SHOCKED TO SEE 113 CONSUMER COMPLAINTS ON YOUR SITE THAT WERE ALL VERY SIMILAR TO MY OWN. I THINK THIS SHOULD BE LOOKED INTO FURTHER BY SOMEONE WHO HAS MORE EXPERTISE THAN MYSELF IN THIS AREA. I HAVE AN APPOINTMENT WITH SERVICE TECHNICIAN NEXT WEEK TO CHECK MANIFOLD DUE TO ENGINE FIRES RECALL NOTICE I RECEIVED-ONE MORE THING TO ADD TO MY LIST OF WORRIES FOR MYSELF AND MY FAMILIES SAFETY WHILE DRIVING THIS LEMON. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8018010September 5, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES THAT CAR AUTOMATICALLY TAKES OFF UP TO ABOUT 10-12MPH.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017383August 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS AND PADS ARE WEARING EXCESSIVELY FROM 26,400 MILES TO PRESENT MILEAGE. REPAIRS MADE AT A REPAIR SHOP. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017384August 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT
FRONT ROTORS AND THE PADS ARE WEARING EXCESSIVELY. FRONT ROTORS WERE TURNED TWICE, AND REPLACED ONCE. BRAKE PADS WERE REPLACED ON THREE OCCASIONS FROM 15.000 MILES TO PRESENT. DEALER NOTIFIED. *AK CONSUMER STATED THAT WHILE DRIVING THE STEERING AND FRONT END SHAKES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015385August 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
JEEP WAS SUBJECT TO VIBRATION WHEN BRAKING DUE TO FRONT ROTORS WARPING. ROTORS WERE TURNED PRIOR TO THIS, BUT PROBLEM REOCCURRED AFTER 3000 TO 5000 MILES. DEALERSHIP STATED THIS WA SDUE TO DRIVER'S ERROR. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764966July 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP PURCHASED 7/19/02. WHEN TRANSMISSION SHIFTS THE SECOND SHIFT, THE SHIFT IS VERY RUFF AND YOU HERE A CLUNK. THIS DOES NOT HAPPEN ON A CONSISTANT BASIS. JEEP WAS TAKEN INTO THE SHOP ON 7/26/02 A CODE "65" FOR TRANSMISSION AND ACCUSED ME OF DRIVING VEHICLE HARSHLY. WHILE DRIVING DURING THE WEEKEND JEEP CONT TO SHIFT THE SAME WAY. TOOK JEEP BACK IN ON 7/29/02 AND GOT JEEP BACK ON7/30/02 STATING THERE WAS NOTHING WRONG WITH IT. THAT EVENING I HAD THE TRANNY SHIFT HARSHLY 2 X. JEEP IS STILL UNDER WARRANTY AND SINCE I AM A WOMAN I THINK THEY DON'T BELIEVE ME. ANY HELP OR INFO WOULD BE GREATLY APPRECIATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015204July 31, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST PIPE STICKS OUT TOO FAR IN THE REAR OF VEHICLE. WHEN RETRIEVING OBJECTS FROM REAR SEVERAL PEOPLE HAVE BEEN BURNED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764914July 30, 2002
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION:MODULE
THE VEHICLE WITH 10529 MILES LOST ALL POWER DURING HIGHWAY DRIVING AT ABOUT 55 MPH. THE ENGINE WARNING LIGHT CAME ON. AFTER ABOUT 15 MINUTES, I STARTED THE CAR AND DROVE ABOUT ONE HALF MILE BEFORE IT LOST ALL POWER AGAIN AND THE WARNING LIGHT CAME ON AGAIN. THE CAR WAS TOWED. AFTER CONSIDERABLE TIME IN THE DEALER'S SHOP DURING WHICH THE PROBLEMS WERE APPARENTLY DIFFICULT ENOUGH TO WARRANT CONSULTATION WITH THE MANUFACTURER, THE DRIVE OIL PUMP, THE MAIN COMPUTER (MODULE POWERTRA.), CAMSHAFT SENSOR, AND CRANKSHAFT SENSOR WERE REPLACED. AT 10747 MILES, THE ENGINE WARNING LIGHT CAME ON AGAIN. THE CAR WAS AGAIN TOWED TO THE GARAGE ALTHOUGH IT HAD BEEN RUNNING FOR ABOUT 3/4 MILE AFTER THE LIGHT CAME ON. THE DIAGNOSIS WAS THAT THE #4 CYLINDER WAS MISFIRING. THE SYNCHRONIZATION WAS RESET WITHOUT ANY PARTS REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014796July 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT, VEHICLE SPEED CONTROL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, SUSPENSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER STATES FRONT ROTORS CONTINUE TO WARP AFTER (2) REPLACEMENTS. WHEN EVER THE TRUCK HITS A BUMP WHILE TRAVELING 50 MPH OR ABOVE WILL SHAKE VIOLENTLY. OWNER IS CONCERNED ABOUT CONTROLLING THE TRUCK WHEN THIS HAPPENS. *JB ALSO THE UPPER AND LOWER BALL JOINT WAS LOOSE WHICH WAS CAUSING THE STEERING WHEEL TO SHAKE, THE TRANSFER CASE WAS LOOSE, THE GASKET AND THERMOSTAT WAS REPLACED DUE TO A COOLANT LEAK, CRUISE CONTROL WAS INOPERATIVE, THE AIR CONDITION AND HEATER ONLY BLOWS AT DEFROST VENTS, THE REAR LUGGAGE RAIL CAME OUT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764696July 24, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKES SEEM TO PULSATE WHEN APPLIED. THE STEERING SEEMS TO DRIFT OVER THE YELLOW LINE AT RANDOM TIMES WHEN THE BRAKES ARE APPLIED AND THE VEHICLES FRONT END NOSE DIVES AFTER BRAKING. THESE TIMES ARE UNPREDICTABLE AND SOMETIMES WEEKS IN BETWEEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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