Jeep Cherokee Complaints (1995)

608 consumer complaints on file.

#892696July 13, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE WAS EXPERIENCING SOME NOISE IN REAR. DEALER WAS NOTIFIED, AND REPLACED SPIDER GEAR. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892572July 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER PARKING VEHICLE, SEVERAL HOURS LATER RETURNED TO VEHICLE, AND NOTICED THAT VEHICLE HAD POPPED OUT OF GEAR, CAUSING IT TO ROLL DOWN HILL, HITTING ANOTHER VEHICLE. *AK CONSUMER STATES THERE WAS CONSIDERABLE DAMAGE DONE TO THE VEHICLE. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892202July 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK VEHICLE IN FOR MANUFACTURES RECALL 747 REPAIRS. CONSUMER STATED THAT AFTER A YEAR LATER, FRONT ROTORS WERE WARPED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747672July 2, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 25 MPH, CONSUMER HIT A SMALL BUMP (CULVERT UNDER ROAD) AND IT SOUNDED LIKE A LARGE POT HOLE HAD BEEN HIT. LOOKING IN THE REAR VIEW MIRROR, THE DRIVER SAW (AND LATER RETRIEVED) A BOLT BOUNCING DOWN THE ROAD. ENGINE SOUNDED DEEPER INITIALLY, AND THEN A LOUDER KNOCKING SOUND STARTED. THE DRIVER STOPPED AND NOTICED THAT THE FAN WAS HITTING THE SHROUD AND CALLED A WRECKER. THE BOLTS TO THE MOTOR MOUNT HAD BROKEN AND THE ENGINE HAD DROPPED SEVERAL INCHES. THE PROBLEM WAS FIXED.16 DAYS LATER THE TOP WELD ON THE DRIVER'S-SIDE DOOR HINGE BROKE AWAY, LEAVING ONLY THE BOTTOM HINGE HOLDING THE DOOR IN PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891746June 29, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
VEHICLE WAS PARKED AND DRIVER'S SIDE DOOR FELL OFF. DOOR BECAME DETACHED FROM HINGES. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891131June 25, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BOTH DRIVER'S AND PASSENGER'S DOOR WELDS THAT HOLD THE HINGES HAVE BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890147June 11, 2001
STRUCTURE:BODY:TRUNK LID
CONSUMER WENT TO OPEN DRIVER'S SIDE DOOR AND DOOR WAS HANGING THERE. HINGES WERE WARPED, BOTTOM HINGE WAS ATTACHED. BUT TOP HINGE DETACHED FROM PANEL DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746366June 4, 2001
STRUCTURE:BODY:TRUNK LID
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889495May 31, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN VEHICLE WAS PARKED AND WHEN CONSUMER OPENED THE DOOR ON DRIVER'S SIDE, DOOR FELL OFF INTO HER HAND. DEALERSHIP WAS AWARE OF PROBLEM. *AK WHILE ATTEMPTING TO REPAIR THE DOOR, THE FRAME WAS FOUND TO BE CRACKED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746150May 30, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE DEALERSHIP REPAIRED THE LH DOOR HINGES WITHOUT A COST TO ME BUT DID NOT REPAIR THE RH DOOR HINGES WHICH NOW ARE READY TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889030May 23, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WELD ON DRIVER'S SIDE DOOR HINGE WAS COMING APART. DOOR COULD DISATTACH FROM BODY OF VEHICLE. SAME THING IS HAPPENING ON PASSENGER'S SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745718May 22, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER SIDE DOOR'S HINGES ARE BROKEN AND THE PASSENGER SIDE DOOR HINGES ARE ALMOST BROKEN. THE PASSENGER SIDE WINDOW (FRONT) IS BROKEN, IT WILL NOT ROLL UP PROPERLY. IT CLICKS AS YOU TURN THE NOB, BUT WINDOW DOES NOT GO UP OR DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887788May 9, 2001
ENGINE AND ENGINE COOLING:ENGINE
BOLTS FOR MOTOR MOUNTS SHEARED OFF WHILE TRAVELING AT APPROXIMATELY 30 MPH. THERE WAS A NOISE COMING FROM FRONT OF VEHICLE WHERE FAN MOVED UP AND STARTED HITTING CASING. ON 05/08/2001, WHILE TRAVELING AT APPROXIMATELY 55 MPH, SAME DEFECT HAPPENED WHERE ENGINE SHIFTED FORWARD WHEN MOTOR MOUNTS SHEARED OFF. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744729April 30, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING DOWN THE ROAD HEARD A LOUD BANG,FOLLOWED BY LOUD RUBBING SOUND FROM THE FAN.HARD FLUTTER IN ACCELERATION.THE MOTOR MOUNT ON THE LEFT SIDE OF THE ENGINE HAD SEPARATED FROM THE ENGINE. UPON A VISUAL IT IS EVIDENT THAT THE TOP TWO BOLTS HAD BROKEN OFF PREVIOUSLY DUE TO DIRT BUILD UP AND RUST.THE BOTTOM BOLT HAD BROKEN FROM THE STRESS OF THE TWO PREVIOUSLY BROKEN BOLTS WHICH CAUSED THE MOTOR TO TILT.ALL THREE BOLTS HAD BROKEN OFF INSIDE THE MOTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744329April 21, 2001
VEHICLE SPEED CONTROL
WHEN I START MY JEEP, IT ACCELERATES FAST, SOMETIME WHEN I AM SHIFTING IT ACCELARATES FAST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744299April 20, 2001
ENGINE AND ENGINE COOLING:ENGINE
3 ENGINE MOUNTS SHEARED DURING NORMAL USE. THIS JEEP HAS NEVER BEEN USED OFF-ROAD. ITS VERY DANGEROUS - SOMETHING SHOULD BE DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743763April 9, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY JEEP CHEROKEE LAST FRIDAY, APRIL 6, 2000, I HEARD A SUDDEN AND DRASTIC CHANGE IN ENGINE NOISE. THE THREE BOLTS SECURING THE FRONT PASSENGER SIDE ENGINE MOUNT TO THE ENGINE BLOCK HAD SHEARED OFF IN THE ENGINE BLOCK. THE ENGINE HAD SHIFTED SO FAR IN THE ENGINE COMPARTMENT THAT THE FAN BLADES HAD STRUCK THE FAN HOUSING AND SEIZED UP, BREAKING ONE OF THE BLADES OFF. SINCE FRIDAY, I HAVE DONE SOME RESEARCH ON THE PROBLEM ON THE INTERNET, AND FOUND MANY PEOPLE WHO HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR CHEROKEES - THE PASSENGER SIDE ENGINE MOUNT BOLTS SHEARING OFF UNDER NORMAL USE. WHAT IS BEING DONE ABOUT THIS ISSUE? I HAVE BEEN IN CONTACT WITH OTHER JEEP OWNERS WHO HAVE USED THIS FORM TO SUBMIT A COMPLAINT. IS JEEP GOING TO BE HELD RESPONSIBLE FOR THIS OBVIOUS DEFECT? THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885386April 9, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE MOUNTS/ BOLTS ON RIGHT SIDE SHEARED OFF, CAUSING ENGINE TO CUT INTO THE FAN BELT. DEALER HAS REPAIRED THE VEHICLE TWICE FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742807March 21, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I FIRST NOTICED THIS PROBLEM AS A CLICKING NOISE WHEN THE DRIVER'S SIDE DOOR WAS OPENED. WHILE HAVING MY JEEP SERVICED ONE DAY, I ASKED AT THE GARAGE WHAT WAS HAPPENING AND THEY TOLD ME THAT THE HINGE ON THE DRIVER'S SIDE DOOR WAS TEARING LOOSE FROM THE CAR BODY. BECAUSE IT WAS A HINGE WELD, THEY DAID THAT THEY COULDN'T REPAIR IT. I INQUIRED AT A BODY SHOP, AND THEY SAID THAT THE REPAIR WOULD COST 400 DOLLARS. I LATER FOUND ON AN INTERNET SITE DISCUSSING SAFETY REACALLS AND ISSUES ABOUT CAR PROBLEMS THAT MANY 1995 JEEP CHEROKEE OWNERS WERE HAVING THE SAME PROBLEM AND THAT DOORS HAD ACTUALLY FALLEN OFF AND IN ONE CASE BOTH DOORS WERE AFFECTED. I CONTACTED DAINLER CHRYSLER TWICE, EVEN WRITING TO SCHRAMM. I WAS BASICALLY TOLD TOO BAD, THE CAR IS OUT OF WARRANTY AND THEY WOULD DO NOTHING ABOUT IT. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. THANKS FOR YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883336March 19, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE OPENING DRIVER'S DOOR IT DROPPED OFF THE HINGES. CONSUMER HAD TO LIFT DOOR TO CLOSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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