Jeep Cherokee Complaints (2015)
1,794 consumer complaints on file.
- #11082255March 31, 2018SERVICE BRAKES
BRAKES MAKE A CLICKING NOISE WHEN PEDAL IS DEPRESSED AND NOBODY CAN DUPLICATE IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11082282March 31, 2018ENGINE, POWER TRAIN
I HAVE BEEN HAVING ISSUES WITH WHAT I ASSUME IS THE TRANSMISSION. WHEN STOPPED ON AN INCLINE, WHEN I GO TO ACCELERATE THE WHOLE FRONT OF THE VEHICLE BUCKS AND MAKES LOTS OF NOISE. IT SOUNDS LIKE GEARS ARE GRINDING AND IT IS FIGHTING TO GET TRACTION. ALSO, WHEN BACK UP MY DRIVEWAY IT FEELS LIKE THE REAR WHEELS ARE SLIPPING AND FIGHT TO GET TRACTION AS WELL. IT STARTED TO HAPPEN WHEN DRIVING DOWN THE HIGHWAY ON A FLAT SURFACE AT LIKE 30 MPH AS WELL. I HAVE ALREADY TAKEN IT TO A DEALERSHIP WHERE THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION. IT HAS NOT FIXED THE PROBLEM, BUT HAS MADE IT LESS FREQUENT. I HAVE ALREADY TAKEN IT BACK TO THE DEALERSHIP AGAIN. THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY. I HAVE TAKEN VIDEOS OF THE PROBLEM OCCURING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11082112March 30, 2018POWER TRAIN
THE VEHICLES TRANSMISSION SKIPS GEARS AND JERKS WHEN DRIVING IN CITY STREETS AND THE FREEWAY. WHEN THIS OCCURS THE VEHICLE WILL EITHER ACCELERATE WHEN IT IS SUPPOSED TO BE SLOWING DOWN OR SLOW DOWN WHEN TRYING TO ACCELERATE. ON A FEW OCCASIONS IN CITY STREETS IT HAS INCREASED IN SPEED WHILE CLOSE TO STOPPING AT ABOUT 2 TO 3 MILES PER HOUR AND I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME. I AM GLAD I WAS QUICK ENOUGH AND HAD MORE THAN THE REQUIRED SAFE DISTANCE FROM THE VEHICLE IN FRONT OF ME. I ALSO HAD OTHER INSTANCES WHEN I AM ACCELERATING FROM A STOP, AT A SLOW SPEED AND IT HAS SLIPPED GEARS AND ACCELERATED VERY QUICKLY. I CAN'T FEEL THE JERK AND THEN THE QUICK JUMP IN SPEED. I AM AFRAID THAT I WILL GET IN AN ACCIDENT IF IT KEEPS JUMPING GEARS WHEN IT IS NOT SUPPOSED TO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11082202March 30, 2018ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT STARTED TO ROLL AWAY UNEXPECTEDLY. THERE WAS NO WARNING BEFORE THE FAILURE. AN ONLOOKER JUMPED INTO THE VEHICLE TO STOP IT FROM MOVING. THE VEHICLE WAS TAKEN TO DARCARS ORANGE PARK CHRYSLER JEEP DODGE RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11081359March 26, 2018ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP OWNER, NOT BY THE MANUFACTURER. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED UNDER A RECALL. ON A STRAIGHT ROAD THIS WOBBLE HAPPENED TWICE TO ME AND ALMOST CAUSED ME TO LOOSE CONTROL OF MY MOTORHOME, NOT TO MENTION DAMAGE TO MY JEEP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080369March 20, 2018STEERING
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING TOWED AT 50 MPH BY AN RV, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND MADE THE RV DIFFICULT TO CONTROL. THE VEHICLE FRACTURED THE TOW HITCH AND STRUCK THE REAR OF THE RV. THE VEHICLE WAS TAKEN TO FEDDERLY CHRYSLER DODGE JEEP, INC (2500 E MAIN ST, REEDSBURG, WI 53959), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 33489958 WAS PROVIDED. THE FAILURE MILEAGE WAS 34,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11079815March 16, 2018ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
WHEN I DRIVE MY CAR CLUSTER SHOWED ME "SERVICE SHIFTER" AND ALL LIGHTS ARE TURN ON IN TRANSMITION PRND. I WENT SERVICE CENTER THEY DIDN'T KNOW WHY THAT SIGNAL COMES ON. I'M VERY CONCERN ABIUT THAT BECAUSE THAT CAUSE SUDDEN UNINTENDED ACCELERATION OR STOP ENGINE DURING DRIVING. IT HAPPENED FEW MORE TIMES BEFORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11079700March 15, 2018AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
TRAVELING ON HIGHWAY I 94 AT 70MPH 5PM JAN 10TH, 2018, CAME INTO CONTACT WITH VEHICLE WHILE MERGING INTO CENTER LANE. HIS CAR FORCES MINE INTO A SPIN, I CRASHED HEAD ON INTO THE CONCRETE BARRIER/WALL SEPARATING THE EAST AND WEST BOUND LANES. NONE OF THE AIRBAGS IN THE ENTIRE VEHICLE DEPLOYED. NEITHER THE DRIVER, PASSENGER OR SIDE CURTAIN AIRBAGS DEPLOYED. I SURVIVED BUT HAD TWO BREAKS IN THE STERNAL CHEST PLATE, A FRACTURED RIGHT RIB AND BROKEN LEFT WRIST REQUIRING SURGERY RESULTING IN SCREWS AND PLATES INSTALLED. MEDICAL BILLS OVER $80K I WAS WEARING MY SEATBELT THE ENTIRE TIME. THAT DAY THE WEATHER WAS CLEAR AND APPROX 40-45 DEGREES. THROUGH THE DEALER, I CONTACTED THE MANUFACTURERS CUSTOMER SERVICE WHICH DIRECTED ME TO THEIR FORENSIC TEAM SO THEY COULD OBTAIN THE BLACK BOX IN THE VEHICLE AND ACCESS TO THE CAR. I HAVE SERIOUS CONCERNS REGARDING NOT ONLY MY SAFETY BUT OTHERS THAT OWN THE SAME MAKE AND MODEL. I AM 73 YEARS OLD AND EVERYONE FROM THE AMBULANCE DRIVER TO THE STATE TROOPER THAT WAS ON THE SCENE OF THE ACCIDENT SAID THAT I HAVE A LAWSUIT HERE. I DO NOT WANT TO FILE SUIT. I DON'T HAVE THE TIME OR THE INCLINATION TO GO THAT DIRECTION BUT I FEEL THAT THE MANUFACTURER OWES ME AND THE OTHER CUSTOMERS SOMETHING SHOULD THEY FIND THEMSELVES IN MY POSITION. THE MANUFACTURERS REPRESENTATIVE WAS NOT VERY HELPFUL AND I FEEL THAT I AM GETTING THE BRUSH OFF AND THEY HAVE NOT RETURNED MY CALLS. I AM HESITANT TO BE A COMPLAINER. I HOPE THAT JEEP/CHRYSLER ADDRESS THIS SAFETY ISSUE FOR ME AS WELL AS OTHERS THAT MAY HAVE THE SAME CONCERNS. *TT *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11076287March 5, 2018POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER A FEW MOMENTS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST DODGE JEEP CHRYSLER (10600 SW CANYON RD, BEAVERTON, OR 97005) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM OF PORTLAND (633 NE 12TH AVE, PORTLAND, OR 97232) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT NO FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11075311February 27, 2018ENGINE, POWER TRAIN, SUSPENSION
I BOUGHT MY JEEP WITH 12,000 MILES. I HAVE TAKEN IT TO THE DEALER 3X SO FAR FOR THE SAME EXACT ISSUES. TRANSMISSION CLUNKING, LURCHING, WONT DOWN SHIFT AT LOW SPEEDS. WHEN IN TRAFFIC BELOW 20MPH SOME TIMES IT REVS FOR A FEW SECONDS AND DOESN'T MOVE AND THEN THE VEHICLE LURCHES FORWARD. SOMETIMES IT JUST HAS NO ACCELERATION LIKE ITS STUCK A FEW GEARS TOO HIGH. THE SHIFT GOING INTO 5TH GEAR SOMETIMES FEELS LIKE I GOT REARENED IT SHIFTS SO HARD. WHEN THIS HAPPENS THE VEHICLE JERKS BACK AND FOURTH AND HAS A METALLIC BANG GOING INTO 5TH. THE 5TH GEAR HARD SHIFT IS INTERMITTENT. THE BOGGING, LURCHING AND REFUSAL TO DOWN SHIFT AT SLOWER SPEEDS IS CONSTANT. DEALER HAS YET TO BE ABLE TO DO ANYTHING BUT COMPUTER UPDATES. THEY SAY ITS "NORMAL". IT IS VERY DANGEROUS IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT ITS GOING TO DO WHEN YOU TRY AND ACCELERATE. I CAN'T COUNT THE NUMBER OF TIMES I HAVE TRIED TO CROSS IN BETWEEN TRAFFIC AND THE TRUCK REFUSES TO GO OR JUST MOVES AT A TURTLE SPEED.ONCE I PRESS THE ACCELERATOR HARD ENOUGH IT WILL DOWN SHIFT HARD ENOUGH TO BREAK THE TIRES LOOSE AND PEEL OUT WHEN IT LURCHES AHEAD. IT IS VERY TROUBLING AND I DON'T WANT TO LET ANYONE BESIDES MYSELF DRIVE IT BECAUSE I DONT WANT THEM TO GET IN AN ACCIDENT. I CAN ALSO ASSUME THAT ALL OF THESE HARD SHIFTS ARE CAUSING A LOT OF PREMATURE WEAR ON MY DRIVE TRAIN. ITS LIKE PUTTING THE CAR IN NEUTRAL, REVVING IT UP AND THEN SLAMMING IT INTO GEAR. IT IS A DAILY OCCURENCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11075050February 26, 2018ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, AND IT WAS SCARY TO DRIVE IT. I TOOK IT INTO THE SHOP. THEY SAID THE COMPUTER WASN'T READING ANYTHING CORRECTLY AND THEY HOPE THAT PUTTING A NEW BATTERY WILL HELP EVERYTHING GO BACK TO NORMAL. THEY CHANGED IT AND IT DIDN'T WORK. THEY SAID THE ECU AND TCM CONFIGURATION WAS MISMATCHED AND NEEDED TO BE REPLACED. I DON'T THINK A CAR THAT ONLY HAS 40K MILES SHOULD HAVE ISSUES WITH ITS COMPUTER LIKE I DID. I SPENT $1720.61 TO FIX IT AND I'M NOT HAPPY WITH THIS SITUATION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074568February 23, 2018STRUCTURE:BODY, STEERING
WHILE FLAT-TOWING OUR JEEP CHEROKEE BEHIND OUR MOTORHOME DOWN A HIGHWAY AT 60MPH, WE WENT OVER A MINOR BUMP IN THE ROAD, AND THE JEEP STARTED TO VIOLENTLY WOBBLE/SHAKE (VISIBLE IN REAR CAMERA OF THE RV) WHICH WAS SHAKING/TORQUING THE ENTIRE RV BACK AND FORTH UNCONTROLLABLY. WE HAD TO SLOW & COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY IN ORDER FOR THE WOBBLING TO STOP. WE IMMEDIATELY PULLED OVER TO SHOULDER OF HIGHWAY, TO FIND THE CORNER OF THE BUMPER RIPPED OFF, AND THE TOW ANCHOR BENT SIDEWAYS (FROM THE WHIPPING ACTION OF THE JEEP). WE UNHOOKED THE JEEP (NO LONGER TOWABLE) AND DROVE OFF THE HIGHWAY AND DIRECTLY TO A JEEP DEALER. THE JEEP DEALER ASSESSED THE DAMAGE FROM THE WOBBLE (TORN FRONT BUMPER, BENT TOW CONNECTOR, AND CRACKED FRONT SUB FRAME). WE RESEARCHED ONLINE AND FOUND THIS WOBBLE TO BE A KNOWN ISSUE TO JEEP; CERTAIN MODEL YEARS (2014-2015 JEEP CHEROKEES) HAVE THIS ISSUE WHEN BEING FLAT-TOWED; APPARENTLY SOMETIMES WHEN GOING OVER A BUMP, THE THE FLAT-TOWED VEHICLE DOESN'T CONSISTENTLY TRACK IN LINE WITH THE MOTORHOME, DUE TO LACK OF POWER TO THE JEEP'S ELECTRONIC POWER STEERING SYSTEM. FCA RELEASED A STATEMENT SAYING THEY WILL 'PROVIDE A COMPLIMENTARY JUMPER WIRE HARNESS AND SWITCH TO ENSURE THE VEHICLE'S EPS SYSTEM HAS POWER TO FUNCTION WHILE IT IS BEING FLAT-TOWED. THESE COMPONENTS HAVE BEEN ENGINEERED AND VALIDATED BY FCA US LLC AND WILL BE MADE AVAILABLE TO ALL CUSTOMERS THROUGH MOPAR, AS EARLY AS JANUARY 29. IN ADDITION, ALL CHEROKEE OWNERS WILL BE CONTACTED DIRECTLY BY FCA US AND PROVIDED WITH UPDATED INSTRUCTIONS FOR FLAT-TOWING. THESE INSTRUCTIONS SUPERSEDE ALL PREVIOUS INSTRUCTIONS. ALSO, THE VEHICLE'S ONLINE OWNERS MANUAL WILL BE UPDATED.' WE NEVER RECEIVED THAT NOTIFICATION & THEREFORE DIDN'T HAVE THIS PROPER PART TO PREVENT THIS WOBBLE. NOW JEEP IS REFUSING TO HELP PAY FOR THE DAMAGE INCURRED TO OUR VEHICLE BECAUSE OF THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074574February 23, 2018ENGINE
CAR IS BURNING OIL AND SHUTTING OFF ON THE ROAD, WHICH I OR MY CHILDREN, CAN EASILY GET HURT OR KILLED. HAVE TRIED TO HAVE RESOLVED NUMEROUS TIMES WITH UNSATISFACTORY RESULTS FROM THE CAR LOT. AS ADVISED FROM THE SERVICE MANAGER THIS IS NORMAL UNDER CHRYSLER STANDARDS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074045February 21, 2018ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
BRAKE PEDAL THAT SLINGS FORWARD AFTER RELEASING AND MAKING A SLAMMING NOISE, PLASTIC PARTS JUST FALLING OFF INSIDE FROM UNDER THE DASH, THE TRIM FALLING OFF ON THE OUTSIDE, THE OBVIOUS TRANSMISSION, THE POWER LIFTGATE RELEASING AND REFUSING TO CLOSE ON ITS OWN, THE DISPLAY SCREEN BLINKING AND OCCASIONALLY REFUSING TO RESPOND, THE TIRE PRESSURE GAGE INDICATING A WARNING OF PRESSURE TO 51PSI THEN SECONDS LATER CHANGING TO 31PSI (THIS ONE OCCURED AFTER THE LATEST SOFTWARE UPDATE), GPS IS UNBELIEVABLY UNRELIABLE, UCONNECT TAKES CONTROL WHEN NOT GIVEN PERMISSION, START/STOP BUTTON DOES NOT WORK EVERYTIME. SHUTTING THE VEHICLE OFF HAS BEEN DIFFICULT. ALT FEATURE DOES NOT WORK ABOUT HALF THE TIME, BATTERY HAS HAD TO BE REPLACED TWO TIMES. THE INSIDE LINER AROUND THE ROOF NOT ATTACHED, THE LEFT BACK WHEEL THE TRIM IS POPPED OFF. THE VEHICLE REFUSED TO GO WHEN AT A BUSY INTERSECTION 4 DAYS AGO AND ALMOST CAUSED A COLLISION. GAS PEDAL WAS PUSHED DOWN FOR 5 SECONDS BEFORE IT STARTED TO MOVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074155February 21, 2018ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN STOPPED AT A RED LIGHT AND I MOVE MY FOOT FROM THE BREAK TO GAS THE CAR COMPLETELY SHUTS OFF - THE SCREENS GO BLACK AND THE ENGINE STALLS. 2 WEEKS LATER THE SAME THING HAPPENED WHEN PULLING IN TO A PARKING GARAGE MOVING MY FOOT FROM THE BREAK TO THE GAS. THE LIGHTS FLASHED AND THEN THE A MESSAGE COMES ON THE DASH SAYING TO SHIFT THE CAR IN TO PARK. I HAVE TO SHIFT IT IN TO PARK AND TURN THE CAR OFF COMPLETELY AND THEN BACK TURN IT BACK ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11074211February 21, 2018STRUCTURE:BODY
THE JEEP IS ONLY 2 YEARS OLD AND THE SEAMS FOR THE DRIVER'S SIDE DOOR ARE NOT SEALED ALL THE WAY ACCORDING TO A JEEP DEALER SERVICE DIAGNOSTIC. THIS IS CAUSING WATER TO LEAK ON TO MY FLOOR AND UNDER THE CARPET, SOAKING IT WITH A STRONG POTENTIAL FOR MOLD/MILDEW. THIS HAS TO BE A DEFECT BECAUSE THERE IS NO WAY WEAR AND TEAR IS THE CAUSE. I HAVE OWNED THE CAR FOR ONE YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073788February 20, 2018POWER TRAIN
TAKATA RECALL. I HAVE HAD MY CAR FOR LESS THAN A YEAR AND WITHIN THE FIRST COUPLE OF MONTHS I NOTICED THAT IT JUST RANDOMLY SWITCHED TO NEUTRAL BUT I JUST THOUGHT MAYBE I BUMPED IT INTO NEUTRAL UNTIL I STARTED READING ABOUT IT THEN LEARNED IT WAS A REOCCURRING ISSUE. ALSO WHEN I'M DECELERATING IT SHIFTS GEAR ROUGH AND JERKS, BUT THAT IS THE SAME WITH ACCELERATING, ITS SLOW TO SHIFT GEAR AND WHEN IT FINALLY DOES IT IS ROUGH. IT HAD MADE ME PANIC THINKING I WASN'T GOING TO MAKE IT ACROSS TRAFFIC BEFORE THE CARS CAME THEN IT KICKED INTO GEAR. 2015 JEEP CHEROKEE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073013February 15, 2018AIR BAGS, STRUCTURE:BODY
JAN 7 MY SON HAD HEAD ON CRASH WITH DODGE HEMI TRUCK. THE TRUCK WAS TOTALED AND CAR WAS 10 GRAND IN DAMAGE, MY CAR AIRBAGS DID NOT DEPLOY TROOPER AND OTHER PERSON IN CRASH WAS SHOCKED. AUTO BODY SHOP INSTRUCTED ME TO CONTACT CHRYSLER, AND THEY CAME SAID NORMAL THE TRANS SENSOR HAS BEEN MAJOR ISSUE NOW I AM WORRIED THIS SENSOR IS DEFECTIVE ALSO AND NO ONE WILL LISTEN. I ACTUALLY TYPED A LONGER DESCRIPTION 2 OTHER TIMES AND YOUR SITE DELETED IT IF THIS GOES THRU I WILL TYPE THE DETAILS AGAIN *BF *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11073024February 15, 2018ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION SLAMMING HARD IN RD3 AND 4TH GEAR IN MOTION, ENGINE STALLING AT STOP, REFUSING TO START. ALL TRIM FALLING OFF INSIDE AND OUT. TOOK TO DEALER THEY SAID NOTHING WRONG. TOOK BACK AGAIN 2 MONTHS LATER THEY SAID SOFTWARE UPDATE WOULD FIX IT. FIXED FOR ABOUT A WEEK THEN ALL STARTED AGAIN. THEY DIDN'T EVEN ADDRESS THE TRIM AND LINER ISSUE. GPS ALSO COMPLETELY OFF AND IT WONT UPDATE EITHER. I PURCHASED THIS IN 2016 DEC. THE ENTIRE THING IS JUST FALLING APART PLASTIC PIECES ARE FALLING OUT FROM UNDER THE DASH! CANT GET HELP AND PAID 2500 EXTRA FOR WARRANTY THEY WONT FIX A NON FIXABLE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11072681February 13, 2018POWER TRAIN
WHILE PARKED, THE LIGHTS ON THE SHIFTER ALL TURN RED AND A MESSAGE APPEARS ON THE DASH SCREEN SAYING, "SERVICE SHIFTER". ALSO, THIS HAPPENS WHILE DRIVING AT NORMAL SPEEDS. AT TIMES, THE TRANSMISSION MAY SLIP WHILE SHIFTING GEARS. ANOTHER ISSUE IS WHEN COMING TO A STOP OR ACCELERATING FROM A COMPLETE STOP, THE VEHICLE MAY JERK AS IF THE TRANSMISSION IS SLIPPING A GEAR OR IMPROPERLY TIMED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0