Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#11164868January 7, 2019
POWER TRAIN
MY 2015 JEEP CHEROKEE LATITUDE HAS STALLED WHILE ACCELATERATING AT LEAST 8 OR 9 TIMES NOW, AND I'VE ONLY HAD THE VEHICLE FOR 7 MONTHS. IT STARTED WHEN I FIRST PURCHASED THE VEHICLE AND THE RPMS WOULD DROP DOWN SUNDDENLY WHEN I FIRST STARTED THE VEHICLE. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH IT. NOW, WHEN I AM STOPPED AT A STOPLIGHT, OR AM ATTEMPTING TO GET ONTO THE FREEWAY, MY VEHICLE WILL STALL, THE ENGINE TURNS OFF, THE BATTERY LIGHT INDICATOR COMES ON AND I AM INSTRUCTED TO PUT THE VEHICLE BACK INTO PARK AND RESTART THE CAR. IT TAKES A COUPLE OF TRIES FOR THE VEHICLE TO START AGAIN. I FEEL VERY UNSAGFE DRIVING THIS VEHICLE AS I AM AFRAID IT WILL TURN OFF AGAIN AND I WON'T BE ABLE TO AVOID TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165196January 4, 2019
ENGINE
WHILE DRIVING, I'VE HAD TWO PROBLEMS. ONE WHERE WHEN MY TRANSMISSION SHIFTS FROM 4TH TO 5TH THE WHOLE VEHICLE HITS REALLY HARD. IT'S A VERY SUDDEN AND HARD JERK. THE SECOND PROBLEM IS, TODAY, WE WERE DRIVING AND AT THE BEGINNING OF ACCELERATION, THE JEEP SHIFTED INTO NEUTRAL BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165218January 4, 2019
POWER TRAIN
TRANSMISSION SHIFTS HARD AND DELAYS STARTING AT STOP SIGNS/LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165852January 4, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN I START THE CAR IN THE MORNING STATIONARY, THE CAR LEAPS FORWARD AND THEN THE CAR ROCKS BACK AND FORTH. IVE COMPLAINED ABOUT THIS BEFORE BUT DEALER COULD NOT REPLICATE ISSUE SINCE THE ISSUE USUALLY ONLY OCCURS WHEN ENGINE IS COLD. ALSO, TRANSMISSION SLIPS AND REVS WHEN IN MOTION CHANGING SPEEDS USING CRUISE CONTROL. THE JEEP HAS ALWAYS DONE THIS SINCE IVE OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164716January 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE VEHICLE'S LOW OIL LIGHT INDICATOR ONLY FLASHES ACROSS THE SCREEN AND DOES NOT REMAIN ON. THIS ONLY TAKES PLACE WHEN THE CAR IS COMPLETELY OUT OF OIL AND THE CAR LOSES POWER AND SHUTS OFF WHILE IN MOTION. THE VEHICLE HAS NO LEAKS BUT REQUIRES OIL EVERY 700 MILES OR SO. THE ENGINE RUNS OFF SYNTHETIC OIL WHICH SHOULD HAVE TO BE REPLACED LESS FREQUENTLY, BUT THIS VEHICLE NEEDS OIL REPLACEMENT EVERY 2-3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164745January 3, 2019
POWER TRAIN
"TAKATA RECALL" JEEP HAS BEEN RUNNING FINE SINCE I BOUGHT IT, DRIVING AROUND YESTERDAY WITH NO ISSUE THEN PULLED INTO THE DRIVEWAY AND PUT IT IN PARK AND SHUT THE JEEP OFF. GOT MY KIDS LOADED UP AND STARTED THE JEEP NOW A BUNCH OF LIGHTS COVER MY DASH AND I CAN NOT SEARCH THROUGH THE MENU ON THE SCREEN. SAYING SERVICE TRANSMISSION. IT WILL VIOLENTLY JERK TWICE WHEN I CAN ONLY ASSUME IT IS SEARCHING FOR REVERSE AND ALSO WHEN PLACED IN DRIVE. LOOKED INTO FORMS AND FOUND THAT THERE WAS A RECALL ON THE TRANSMISSION BUT IS NOT ASSOCIATED WITH MY VIN. YET IT HAS THE RECALLED TRANS AND IS OF THE YEAR AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165658January 3, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON RELATED TO THERMOSTAT LIFTGATE HAS BEEN LEAKING SINCE THE BEGINNING TRANSMISSION IS SLIPPING OR DRAGGING CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164482January 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LEAKING IN LIFTGATE CAUSED ALL ELECTRICAL INSTRUMENTS TO FAIL ELECTRONIC EMERGENCY BRAKE POWER SUN ROOF STOP/START MODULE HEAD LIGHTS FOG LIGHTS SPEEDOMETER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164504January 2, 2019
UNKNOWN OR OTHER
TRANSMISSION BANGS VERY HARD WHEN SHIFTING AROUND 40 MILES PER HOUR. IF TRAVELING UP AN INCLINE IT SEEMS TO WORSEN THE FORCE OF THE BANG. ALSO HAS A STUTTER WHEN ACCELERATING FROM A STOP IN 1ST GEAR THRU 2ND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164386January 1, 2019
POWER TRAIN
PROBLEMS WITH SLOW KICKING INTO GEARS. LIKE IT IS SLIPPING. HARD SHIFTING. IT WILL ALSO UPSHIFT UNEXPECTEDLY GIVING A BURST OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164019December 29, 2018
POWER TRAIN
THE GEARS ARE LOCKED AND THE VEHICLE OR THE SHIFTER WILL NOT MOVE. WE STARTED THE CAR TO GO SOMEWHERE AND BACKED IT OUT OF THE GARAGE, STOPPED AND PUT THE CAR IN PARK TO PUT THE OTHER CAR IN THE GARAGE, WHEN WE GOT BACK IN THE JEEP THE GEARS, SHIFTER, WOULD NOT MOVE, NOR WOULD THE CAR. WE FINALLY GOT THE JEEP IN NEUTRAL, THE CAR STILL WOULD NOT MOVE, IT FELT LIKE WE WERE PUSHING A HOUSE, BUT WE FINALLY GOT IT BACK IN THE GARAGE. ALSO, THE NEXT TIME WE TRIED TO SHIFT THE GEARS WHILE IN THE GARAGE TO SHOW MY BROTHER WHO ALSO OWNED A JEEP CHEROKEE THAT HAD A RECALL ON IT. WE PUT THE KEY IN AND CHANGE GEARS TO REVERSE, BUT THE JEEP WOULD NOT MOVE, AND THE GEARS WOULD NOT MOVE BACK TO PARK, SO THE KEYS WAS STUCK IN THE VEHICLE. WE HAD TO FORCE IT BACK TO PART TO GET THE KEYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164036December 29, 2018
ENGINE
WHEN REACHING THE TOP OF A HILL, AND YOU LET OFF THE GAS, THE CAR SLAMS INTO GEAR EXTREMELY HARD BECAUSE THE TRANSMISSION CAN'T ADJUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163399December 26, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163330December 25, 2018
POWER TRAIN
9 SPEED TRANSMISSION ISSUE. WHEN COMING TO A STOP THE VEHICLE LUNGES FORWARD AND THEN HESITATES WHEN ACCELERATING. SEEMS TO SHIFT GEARS VERY ROUGH AND IS CONCERNING WHEN IN TRAFFIC. THIS SEEMS TO OCCUR AND MORE NOTICEABLE IN CITY TRAFFIC WITH STOP AND GO TRAFFIC .JUST BOUGHT THIS VEHICLE FROM A REPUTABLE DEALER AND I AM VERY DISAPPOINTED THAT THIS ISSUE WAS NOT BROUGHT TO MY ATTENTION. SOFTWARE UPDATE SEEMS TO HAVE MADE THE ISSUE WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163099December 22, 2018
POWER TRAIN
TRANSMISSION ON A ENGINE WITH ONLY 42, 000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161062December 13, 2018
POWER TRAIN
VEHICLE HAS HAD TRANSMISSION LIGHT COME ON 3 TIMES WITHIN 50K. THE MOST CURRENT INCIDENT OCCURED WHILE DRIVING DOWN A BUSY HIGHWAY. THE VEHICLE SHUTTERED AND RUFUSED TO ACCELERATE. THIS LED TO 3 NEAR MISS COLLISIONS AND FEAR OF DRIVING THE VEHICLE. EACH TIME WE HAVE THE ISSUE THE DEALER SIMPLY FLASHES THE TRANS MISSION WHICH OBVIOUSLY DOESN'T FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157266December 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
AT MULTIPLE, SEEMINGLY RANDOM TIMES, WARNING LIGHTS FLASH REGARDING TRANSMISSION AND OTHER CAR FUNCTIONS, ENGINE STOPS AND TEMPORARILY WON'T RESTART. ON RESTART TRANSMISSION JUMPS HARD. SOFTWARE HAS BEEN UPDATED AND DEALER REPORTS NO RECALL ON THIS VEHICLE. SO FAR HAS JUST HAPPENED WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156914December 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM
WHEN I SWITCH GEAR THE CAR JERKS VERY HARD WHEN PUTTING IT IN REVERSE. IT BURNS GAS VERY FAST ALSO THE CHECK ENGINE LIGHT APPEARS OFTEN I HAVE GOT IT CHECK NUMEROUS OF TIMES THEY TELL ME MY THERMOSTAT MAY NEED REPLACED. BUT THE NEXT DAY THE CHECK ENGINE LIGHT WILL GO OFF. THE TRUCK DOESN'T OVER HEAT, IT JUST READS THE THERMOSTAT MAY NEED REPLACED THIS BEEN HAPPENING SINCE THE SECOND MONTH I PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156442December 5, 2018
VEHICLE SPEED CONTROL
SOMETIMES WHEN CRUISE CONTROL IS SET VEHICLE WILL ACCELERATE UP TO 10 MPH FASTER THEN SET SPEED. THIS OCCURS EVEN WHEN DRIVING ON A FLAT LEVEL ROAD NO HILLS.HAS ALSO REVVED RPMS UP TO 5 AND SLOWLY DECELERATES ON OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155796December 3, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SEPT. 2015 I STARTED HAVING PROBLEMS AT 6 MONTHS SINCE THEN I HAVE HAD IT BACK TO THE DEALERSHIP 9 TIMES SOMETIMES IT HAS TO BE TOWED IN IS NOT DRIVEABLE SAME PROBLEM BUT EVERY TIME I GET IT BACK THE PROBLEMS ARE WORSE SINCE ABOUT THE 18TH OF AUG THIS YEAR I HAVE HAD THE CAR ONLY 9 DAYS THIS IS NOW DEC 3RD IT HAS BEEN IN THE SHOP SOMETIMES 3 OR 4 DAYS SOME TIMES AS LONG 3 OR 4 WEEKS THE TRANSMISSION CLUNKS LIKE IT IS FALLING OUT ALL THE LIGHTS GO OUT WILL NOT SHIFT IT ALSO SHUTS DOWN WHEN DRIVING IT ONE TIME IN THE MIDDLE OF AN INTERSECTION THIS IS GETTING REALLY DANGEROUS FOR ME AS WELL AS ANYONE ELSE ON THE ROAD WITH ME I HAVE BEEN IN TOUCH WITH CHRYSLER CUSTOMER CARE LADY NAMED LORI SHE SAYS I AM OUT OF THE PERIMETER FOR BUY BACK THEY DID NOT KNOW WHAT IS WRONG WITH THIS CAR I AM MAKING CAR PAYMENTS AND INSURANCE ON A CAR I CAN'T DRIVE AND DON'T EVEN AVE MOST OF THE TIME. THE DEALERSHIP CALLED ME A WEEK AGO TO COME PICK THE CAR AND WHEN I GOT THERE IT WOULDN'T EVEN RUN TO GET TO THE FRONT OF THE BUILDING TO ME. THIS HAS BEEN GOING ON FOR 2 1/2 YEARS NOW ONLY GETTING WORSE ALL OF THE TIME I AM NOW AFRAID TO DRIVE THIS CAR KNOWING IT CAN SHUT DOWN ANYTIME IN THE MIDDLE OF TRAFFIC AND CHRYSLER WON'T DO ANYTHING EXCEPT KEEP PUTTING IT BACK IN THE SHOP AND AFTER 3 WEEKS OR I GO TO PICK IT UP AND ONCE AGAIN IT WON'T RUN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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