Jeep Cherokee Complaints (2000)

369 consumer complaints on file.

#10676318January 18, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT DIMMER SWITCH OVER HEATED/MELTED THE BEZEL SUPPORT AND CONNECTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667400December 19, 2014
FUEL/PROPULSION SYSTEM
BEEN HAVING PROBLEMS WITH THE EMISSIONS AND GAS CAP REPLACED 5 TIMES AND STILL HAVING PROBLEMS AND THEY TOLD ME IT WOULD COST ME $500 TO REPLACE THE EVAP CANISTER, EVAP CAP REPLACED, EVAP SYSTEM COMPONENTS FUEL TANK LEAK AND LEAK DETECTION PUMP MAY BE DAMAGED....I NEED THIS TRUCK TO GETBACK AND FORTH FROM WORK.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638020September 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587957May 13, 2014
SERVICE BRAKES
BRAKES FAILED FOR NO APPARENT REASON. WAS SITTING IN DRIVE THROUGH WAITING TO PICK SOMETHING UP AND WHEN I TOOK MY FOOT OFF THE BRAKE TO PUT IT IN DRIVE I HAD NO MORE BRAKES AND BRAKE FLUID WAS SHOOTING OUT THE BOTTOM RIGHT PASSENGER SIDE OF JEEP. LUCKILY MY EMERGENCY BRAKE WORKED AND I WAS ABLE TO STOP WITHOUT KILLING OR HURTING ANYONE. MECHANIC CHARGED ME $500.00 TO FIX IT AND TOLD ME THAT THE BRAKE LINE WAS ROTTED AND NEEDED TO BE REPLACED IN ADDITION THE HOSES WERE NO GOOD. THIS WAS THE SECOND TIME I LOST BRAKES ON THIS JEEP DURING MY OWNERSHIP. THE FIRST TIME WAS 5 YEARS BEFORE THIS DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587955May 13, 2014
SUSPENSION, STEERING, WHEELS
WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587956May 13, 2014
ENGINE
THE FAN THAT COOLS ENGINE THAT CHRYSLER INSTALLED IN THE FACTORY HAD LITTLE CRACKS THAT EVENTUALLY BROKE FAN BLADE AND WAS CAUSING THE VEHICLE TO OVERHEAT. FAN NEEDED TO BE REPLACED AT $500.00 BECAUSE OF INFERIOR PLASTIC FAN THAT THEY PUT IN THE VEHICLE AT FACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567779March 7, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE WAS INFORMED OF RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) IN NOVEMBER 2013. HE WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563590February 9, 2014
ENGINE, POWER TRAIN
HOW CAN I FIND OUT IF THE RECALLS ON MY JEEP CHEROKEE GRAND LAREDO 2000 HAVE BEEN TAKEN CARE OF. I BOUGHT IT USED FROM A CAR DEALER IN 2012. I AM UNABLE TO GET ANY RESULTS FROM THE DEALER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558103January 1, 2014
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
AS WITH MANY OTHER XJ OWNERS, MY CYLINDER HEAD IS CRACKED DUE TO THE DEFECTIVE 0331 HEAD. I BOUGHT THE JEEP ABOUT 3 YEARS AGO, AND ABOUT A YEAR AGO COOLANT STARTED LEAKING INTO THE OIL. I TALKED WITH SEVERAL MECHANIC FRIENDS AND THE HEAD FLEET MECHANIC AT WORK TOLD ME THE CRACKED HEAD IS EXTREMELY COMMON. I WAS STRANDED ON THE SIDE OF THE ROAD, HAD TO HAVE THE VEHICLE TOWED, AND IT SITS AS A GIANT PAPERWEIGHT IN MY GARAGE AS I CANNOT AFFORD A NEW ENGINE. I BOUGHT THE VEHICLE WITH 122000 MILES AND HAVE NEVER TAKEN IT OFF ROAD, MODIFIED IT, OR TRAVELED MORE THAN 60 MILES IN A DAY. IT HAS NEVER OVERHEATED UNTIL THE HEAD CRACKED. NOW I AM LOOKING AT AN ENORMOUS BILL THAT MY FAMILY CANNOT AFFORD. I FAIL TO SEE HOW SO MANY VEHICLES CAN BE AFFECTED AND THERE IS STILL NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547857October 14, 2013
EXTERIOR LIGHTING
DRIVING AT NIGHT. THERE WAS A BURNING SMELL IN THE CAB. THE HEADLIGHTS WENT OUT. DISCOVERED HEADLIGHT SWITCH AND PLUG HAD SHORTED CAUSING AN ARC FIRE DAMAGING THE WIRING LOOM LEADING TO THE SWITCH . *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10525868July 20, 2013
ENGINE
WE JUST BOUGHT THE CAR 2 MONTHS AGO. WHEN WE GET TO A SPEED OF 60 OR OVER IF WE HIT A BUMP IN THE ROAD IT STARTS TO SHAKE. WE HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL QUITE. IT HAPPENED 4 TIMES IN A MATTER OF 15 MILES. WE TOOK IT TO A REPAIR SHOP AND THEY SAID THERE WAS NOTHING THEY CAN DO TO HELP US. THAT IT HAPPENS WITH ALL JEEPS. WE TOOK IT TO TWO OTHER SHOPS AND THEY COULD NOT HELP US. THE PERSON WE BOUGHT IT FROM ONLY HAD IT A YEAR. HE TOLD US THERE WAS NO PROBLEM. WE DO NOT BELIEVE HIM. BUT NOW WHAT DO WE DO.? I BELIEVE THAT IS WHY THERE WAS SUCH LOW MILEAGE ON THE CAR. WHAT DOES JEEP SAY? IT SCARES US TOO DEATH BEFORE WE CAN PULL IT OVER TO THE SIDE OF THE BUSY HIGHWAY. WHO DO WE TURN TOO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522565July 1, 2013
AIR BAGS
AIRBAG WARNING LIGHT AND CHIME GOES OFF CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505552April 3, 2013
ENGINE
DRIVING ON THE HIGHWAY AT 60MPH AND JEEP STARTS TO OVERHEAT. HAD MECHANIC CHECK IT OUT COULDN'T FIND A PROBLEM. REPLACED RADIATOR, THERMOSTAT, COOLANT SYSTEM FLUSH, AND NEW ANTIFREEZE REPLACED. THAT SEEMED TO FIX THE PROBLEM BUT THEN I WOULD HAVE TO KEEP REFILLING ANTIFREEZE BUT IT WAS NOT LEAKING ANY THIS WENT ON FOR ABOUT A YEAR THEN I NOTICED BROWN GUNK IN THE OVERFLOW CONTAINER AND HAD A MECHANIC CHECK IT OUT AND HE SAID THAT WAS DUE TO THE ANTIFREEZE MIXING WITH OIL MOST LIKELY CAUSED BY A CRACKED CYLINDER HEAD. AFTER SOME RESEARCH I FOUND IT WAS EXTREMELY COMMON THAT THE 2000 JEEP CHEROKEES WOULD CRACK THEIR CYLINDER HEADS BETWEEN THE 3 AND 4 HEADS. VERY ANNOYING TO DIAGNOSE AND FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504231March 23, 2013
VEHICLE SPEED CONTROL
MY DAUGHTER HAD JUST LEFT THE DRIVEWAY AND WAS DRIVING APPROXIMATELY 20-25 MILES AN HOUR WHEN HER ACCELERATOR DROPPED TO THE FLOOR. SHE MADE IT TO A PARKING LOT WHERE THERE ARE NOW BLACK RUBBER CIRCLES ALL OVER FROM HER TRYING TO STOP BY BRAKING. SHE FINALLY GOT IT STOPPED AND WE HAD IT TOWED TO A GARAGE. THEY INFORMED ME THAT IT WAS THE THROTTLE BODY AND THAT JEEP HAD THEM ON BACKORDER FOR AT LEAST 2 WEEKS. MY BOYFRIEND WHO OWNS A GARAGE OUT OF STATE CONFIRMED THIS. I COULDN'T WAIT 2 WEEKS FOR WHAT WAS PROBABLY ANOTHER BAD PART, SINCE JEEP SAID THAT THEY HAVEN'T EVER REDESIGNED THIS PART. INSTEAD, I PAID $506.79 FOR AN AFTERMARKET THROTTLE BODY. HOW IS IT POSSIBLE THAT A PART IS ON BACKORDER FOR 2 WEEKS, YET NO ONE IS SAYING THAT THERE IS A PROBLEM WITH IT? MY DAUGHTER IS 18 AND NOT AN EXPERIENCED DRIVER. THE VEHICLE WAS COMPLETELY OUT OF HER CONTROL. SHE WAS TERRIFIED BY THIS. WE LIVE IN A HIGH TRAFFIC AREA SO IT'S AMAZING THAT SHE DIDN'T HIT SOMEONE. I HAVE KEPT THIS ORIGINAL THROTTLE BODY. UPON LOOKING AT IT, I REALIZED THAT YOUR LIFE IS AT THE MERCY OF A SPRING. A SPRING THAT OVER TIME BECOMES WORN OUT AND FAILS. I'M NO ENGINEER, BUT THERE HAS TO BE A BETTER WAY TO MAKE THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503020March 14, 2013
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG LIGHT ON (DON'T KNOW IF IT WILL WORK IF NEEDED), HORN WON'T WORK, CRUISE CONTROL WONT WORK = CLOCKSPRING. SAFETY ISSUE. NO HORN NO AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497581February 9, 2013
ENGINE
TEMPERATURE GAUGE SHOWED INCREASE PAST NORMAL OPERATING TEMPERATURE AND INTO RED-MARKED RANGE. AFTER LETTING ENGINE COOL AND SHUTTING IT OFF, COOLANT RESERVOIR WAS EMPTY. REFILLED COOLANT AND DROVE UNTIL IT BEGAN OVERHEATING AGAIN, AND COOLANT RESERVOIR WAS AGAIN EMPTY. NO SIGNS OF COOLANT ON THE OUTSIDE OF THE ENGINE, NONE LEAKING OUT BELOW. SUSPECT CRACKED HEAD AND COOLANT LEAKING INTO THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493445January 18, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
STARTED THE CAR AND PULLED AWAY AND WHEN THE DOOR AUTOMATICALLY LOCKED THE DRIVER SIDE BACK DOOR BUZZED LOUD AND IN A 3 WEEK PERIOD THERE ARE 3 OUT OF FOUR DOORS THAT BUZZ LOUD WHEN LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478404October 3, 2012
STEERING, SUSPENSION
MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464015July 2, 2012
STEERING, EQUIPMENT
I HAVE A 2000 JEEP CHEROKEE SPORT 4X4 WITH NO LIFT KITS, ETC. AT HIGHWAY SPEEDS WHEN HITTING A BUMP IN THE ROAD IT GOES INTO WHAT IS TERMED A "DEATH WOBBLE." THIS IS VERY SEARCHABLE ON THE INTERNET. THE VEHICLE WILL SO VIOLENTLY SHAKE IN THE FRONT END IT IS HARD TO KEEP IT ON THE ROAD AND NOT ROLL THE VEHICLE BEFORE I'M ABLE TO SLOW DOWN ENOUGH FOR IT TO REBALANCE ITSELF. IT IS EXTREMELY TERRIFYING. I'VE HAD THE TIRES ROTATED AND BALANCED THINKING I MIGHT HAVE LOST A WHEEL WEIGHT OR SOMETHING BUT IT DID NOT CORRECT THE PROBLEM. TODAY I TOOK IT TO THE SHOP AND WAS TOLD I HAD A BAD STEERING DAMPER. BUT FROM WHAT I'VE RESEARCHED, OTHERS HAVE HAD THESE REPLACED AND THE PROBLEM WILL COME UP AGAIN. JEEP/CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION AS IF NO ONE HAS BEEN KILLED YET I'D BE SURPRISED. I DID HAVE THE STEERING DAMPER REPLACED TODAY BUT AM SCARED I WILL EXPERIENCE THIS AGAIN AND EITHER WIND UP KILLING MYSELF OR SOME OTHER MOTORIST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448789February 21, 2012
SEATS
I NOTICED MY DRIVER'S SEAT WOBBLING AND FOUND THAT TWO OF THE BRACKETS THAT HOLD THIS SEAT TO THE FLOOR WERE BROKEN. THE LEFT FRONT BRACKET BROKE ONCE BEFORE BUT IT WAS WELDED ABOUT 2 YEARS AGO. FROM WHAT I'VE SEEN ON THE INTERNET, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THIS SAME ISSUE. A RECALL NEEDS TO BE ISSUED AS THIS IS A HUGE SAFETY CONCERN FOR MYSELF AND MY FAMILY AS WELL AS OTHERS WHO OWN JEEP VEHICLES. PLEASE ISSUE A RECALL BEFORE A FATAL ACCIDENT OCCURS. PLEASE LET ME KNOW IF THERE IS ANYTHING FURTHER THAT I NEED TO DO; AND I LOOK FORWARD TO YOUR PROMPT RESPONSE IN THIS REGARD. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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