Jaguar XJ Service Bulletins (2017)
426 manufacturer communications on file.
- October 13, 2017•Document ID: 10124201Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 6-341NAS2
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummaryDESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
Associated Products (4)Associated Documents - October 13, 2017•Document ID: 10123467Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- JTB00588NAS1
- Date Added:
- November 14, 2017
- Manufacturer:
- JAGUAR
SummarySituation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.
Associated Products (2)Associated Documents - October 3, 2017•Document ID: 10124198Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JTB00552NAS4
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummarySituation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? - connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
Associated Products (10)Associated Documents - September 25, 2017•Document ID: 10119570Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73554
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Park distance control (PDC) audio tones inconsistent with visual display.
Associated Products (18)Associated Documents - September 22, 2017•Document ID: 10119565Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JTB00552NAS3
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummarySituation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
Associated Products (10)Associated Documents - September 22, 2017•Document ID: 10119562Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- JTB00343NAS5
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummarySituation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
Associated Products (14)Associated Documents - September 8, 2017•Document ID: 10119560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73298
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
Associated Products (21)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 moreAssociated Documents - August 31, 2017•Document ID: 10120500Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM73543
- Date Added:
- October 21, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
Associated Products (20)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJAssociated Documents - July 17, 2017•Document ID: 10118501Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM72926
- Date Added:
- October 4, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Associated Products (28)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF+ 8 moreAssociated Documents - July 14, 2017•Document ID: 10119548Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 6-339NAS
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryDESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)
Associated Products (6)Associated Documents - July 14, 2017•Document ID: 10118500Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- K437NAS5
- Date Added:
- October 4, 2017
- Manufacturer:
- JAGUAR
SummarySITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
Associated Products (6)Associated Documents - July 6, 2017•Document ID: 10118499Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM73139
- Date Added:
- October 4, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
Associated Products (11)Associated Documents - June 20, 2017•Document ID: 10131577Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73410
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
Associated Products (21)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 moreAssociated Documents - June 9, 2017•Document ID: 10131574Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SSM73067
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
Associated Products (16)Associated Documents - June 7, 2017•Document ID: 10131580Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73419
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
Associated Products (21)2018 Jaguar F-TYPE2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ2012 Jaguar XF2012 Jaguar XJ2011 Jaguar XF2011 Jaguar XJ2010 Jaguar XF2010 Jaguar XJ+ 1 moreAssociated Documents - June 7, 2017•Document ID: 10131579Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM73384
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Rear differential oil leak evident from the pinion seal.
Associated Products (28)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF+ 8 moreAssociated Documents - June 6, 2017•Document ID: 10131578Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SEATS
- Mfr Comm. #:
- SSM73417
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.
Associated Products (4)Associated Documents - June 2, 2017•Document ID: 10131576Service Bulletin/Repair InstructionsWHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS
- Mfr Comm. #:
- SSM72498
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Wheel stud failures (fractures).
Associated Products (26)2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ2012 Jaguar XF+ 6 moreAssociated Documents - March 30, 2017•Document ID: 10118164Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73310
- Date Added:
- September 27, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: SIM card does not latch in SIM slot or cannot be read.
Associated Products (16)Associated Documents - March 23, 2017•Document ID: 10118153Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM73298
- Date Added:
- September 27, 2017
- Manufacturer:
- JAGUAR
SummaryTCU fails activation and DTC U2109 flagged
Associated Products (16)Associated Documents