Infiniti QX56 Service Bulletins (2013)

178 manufacturer communications on file.

November 20, 2014•Document ID: 10192476
Service Bulletin/Repair Instructions
STRUCTURE:BODY:DOOR; EQUIPMENT; STRUCTURE
Mfr Comm. #:
ITB14054
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: * Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change from ON to OFF after 3 attempts to close the auto back door, B2420 will be set and the auto feature will be disabled. Please see this bulletin for further details.
Associated Products (5)
2015 Infiniti QX80 2014 Infiniti QX80 2013 Infiniti QX56 2012 Infiniti QX56 2011 Infiniti QX56
Associated Documents
- Download MC-10192476-0001.pdf↗
November 20, 2014•Document ID: 10192475
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB14055
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
Associated Products (73)
2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70 2015 Infiniti QX80 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX37 2013 Infiniti FX50 2013 Infiniti G37+ 53 more
Associated Documents
- Download MC-10192475-0001.pdf↗
August 21, 2014•Document ID: 10192427
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT; ENGINE
Mfr Comm. #:
ITB10058A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail.
Associated Products (11)
2014 Infiniti QX80 2013 Infiniti QX56 2012 Infiniti QX56 2011 Infiniti QX56 2010 Infiniti QX56 2009 Infiniti QX56 2008 Infiniti QX56 2007 Infiniti QX56 2006 Infiniti QX56 2005 Infiniti QX56 2004 Infiniti QX56
Associated Documents
- Download MC-10192427-0001.pdf↗
June 24, 2014•Document ID: 10192396
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB10029A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
Associated Products (40)
2015 Infiniti Q60 2015 Infiniti QX50 2015 Infiniti QX70 2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35+ 20 more
Associated Documents
- Download MC-10192396-0001.pdf↗
April 29, 2014•Document ID: 10192355
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:WIRING; EQUIPMENT
Mfr Comm. #:
ITB14020
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
Associated Products (41)
2017 Infiniti Q50 2017 Infiniti Q60 2017 Infiniti QX30 2017 Infiniti QX50 2017 Infiniti QX60 2017 Infiniti QX70 2017 Infiniti QX80 2016 Infiniti Q50 2016 Infiniti Q70 2016 Infiniti QX50 2016 Infiniti QX60 2016 Infiniti QX70 2016 Infiniti QX80 2015 Infiniti Q40 2015 Infiniti Q50 2015 Infiniti Q60 2015 Infiniti Q70 2015 Infiniti QX50 2015 Infiniti QX60 2015 Infiniti QX70+ 21 more
Associated Documents
- Download MC-10192355-0001.pdf↗
March 14, 2014•Document ID: 10192333
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB12051C
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION The rear seat headphones have a "LEFT" channel and a "RIGHT" channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are set to "RIGHT", the headphones may have static or intermittently operate (cut in and out). OR If a person is sitting on the right side (passenger of the vehicle and their headphones are set to "LEFT", the headphones may have static or intermittently operate (cut in and out). NOTE: If the headphones are set to the "correct channel" for the seating position, but still have static or do not operate, check the condition of the "AAA" headphone batteries located under the left side headphone cover. Do not replace the headphones for the above issues. See this bulletin for further detail.
Associated Products (4)
2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti JX35 2013 Infiniti QX56
Associated Documents
- Download MC-10192333-0001.pdf↗
January 27, 2014•Document ID: 10192314
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; AIR BAGS
Mfr Comm. #:
ITB08024C
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
Associated Products (85)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti M45 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti M45 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti M45 2011 Infiniti QX56 2010 Infiniti EX35+ 65 more
Associated Documents
- Download MC-10192314-0001.pdf↗
January 13, 2014•Document ID: 10192294
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE
Mfr Comm. #:
ITB14002
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
Associated Products (41)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti FX35 2013 Infiniti FX37 2013 Infiniti FX50 2013 Infiniti G37 2013 Infiniti M45 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti FX35 2012 Infiniti FX37 2012 Infiniti FX50 2012 Infiniti G37 2012 Infiniti M45 2012 Infiniti QX56+ 21 more
Associated Documents
- Download MC-10192294-0001.pdf↗
December 11, 2013•Document ID: 10192283
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB13052
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM. If there is interference with I-Key signals, the following symptoms may occur: - The I-Key is not detected, causing: - The engine to not start (no response when the Stop/Start button is pressed) - "I-Key System Error" displayed in the instrument cluster - "No I-Key Detected" displayed in the instrument cluster - Intermittent operation of the buttons on the remote (Key FOB). - Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.
Associated Products (9)
2014 Infiniti Q70 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti M45 2013 Infiniti QX56 2012 Infiniti M45 2012 Infiniti QX56 2011 Infiniti M45 2011 Infiniti QX56
Associated Documents
- Download MC-10192283-0001.pdf↗
November 15, 2013•Document ID: 10053951
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Mfr Comm. #:
ITB-13-044
Date Added:
December 7, 2013
Manufacturer:
INFINITI
Summary
INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
Associated Products (18)
2014 Infiniti Q50 2014 Infiniti QX60 2014 Infiniti QX80 2013 Infiniti FX35 2013 Infiniti FX50 2013 Infiniti JX35 2013 Infiniti M35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56 2012 Infiniti FX35 2012 Infiniti FX50 2012 Infiniti G25 2012 Infiniti G37 2012 Infiniti M35 2012 Infiniti M37 2012 Infiniti M56 2012 Infiniti QX56
Associated Documents
- Download MC-10053951-0001.pdf↗
October 23, 2013•Document ID: 10192254
Service Bulletin/Repair Instructions
SEATS; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB13042
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
IF YOU CONFIRM: Both seat heaters of the second row seats do not work. AND Fuse # 14 is found open (or "blown"). NOTE: This issue applies to both captain and bench type second row heated seating. ACTION: 1. Repair the right side second row seat: a. Clean off welding spatter on the seat hinge (the cause of harness damage), and then apply protective covering on the seat hinge. b. Repair the damaged seat harness wiring or replace the seat harness as necessary. - For repairs, refer to SERVICE PROCEDURE starting on page 3. See this bulletin for further detail.
Associated Products (3)
2013 Infiniti QX56 2012 Infiniti QX56 2011 Infiniti QX56
Associated Documents
- Download MC-10192254-0001.pdf↗
September 26, 2013•Document ID: 10054302
Service Bulletin/Repair Instructions
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Mfr Comm. #:
ITB-13-039
Date Added:
January 9, 2014
Manufacturer:
INFINITI
Summary
INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
Associated Products (34)
2014 Infiniti Q50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti FX35 2013 Infiniti FX50 2013 Infiniti JX35 2013 Infiniti M35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56 2012 Infiniti FX35 2012 Infiniti FX50 2012 Infiniti G25 2012 Infiniti G37 2012 Infiniti M35 2012 Infiniti M37 2012 Infiniti M56 2012 Infiniti QX56 2011 Infiniti EX35+ 14 more
Associated Documents
- Download MC-10054302-0001.pdf↗
September 4, 2013•Document ID: 10051787
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
ITB-13-009
Date Added:
April 11, 2013
Manufacturer:
INFINITI
Summary
INFINITI: WHINE NOISE FROM ENGINE AREA. IF THE NOISE DOES NOT INCREASE WITH ENGINE SPEED, THE TIMING CHAIN SYSTEM MAY NOT BE THE CAUSE. *JS UPDATED 10/29/2013 *JS
Associated Products (6)
2013 Infiniti M56 2013 Infiniti QX56 2012 Infiniti M56 2012 Infiniti QX56 2011 Infiniti M56 2011 Infiniti QX56
Associated Documents
- Download MC-10051787-0001.pdf↗
August 27, 2013•Document ID: 10192235
Service Bulletin/Repair Instructions
EQUIPMENT; WHEELS
Mfr Comm. #:
ITB92069D
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
Associated Products (81)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35+ 61 more
Associated Documents
- Download MC-10192235-0001.pdf↗
August 27, 2013•Document ID: 10054528
Service Bulletin/Repair Instructions
WHEELS
Mfr Comm. #:
ITB-92-069-D
Date Added:
February 1, 2014
Manufacturer:
INFINITI
Summary
INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE
Associated Products (34)
2014 Infiniti Q50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti FX35 2013 Infiniti FX50 2013 Infiniti JX35 2013 Infiniti M35 2013 Infiniti M37 2013 Infiniti M56 2013 Infiniti QX56 2012 Infiniti FX35 2012 Infiniti FX50 2012 Infiniti G25 2012 Infiniti G37 2012 Infiniti M35 2012 Infiniti M37 2012 Infiniti M56 2012 Infiniti QX56 2011 Infiniti EX35+ 14 more
Associated Documents
- Download MC-10054528-0001.pdf↗
August 26, 2013•Document ID: 10192232
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
ITB13006A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
Associated Products (33)
2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35 2009 Infiniti G37 2009 Infiniti M45 2009 Infiniti QX56 2008 Infiniti EX35 2008 Infiniti G35 2008 Infiniti G37+ 13 more
Associated Documents
- Download MC-10192232-0001.pdf↗
July 26, 2013•Document ID: 10192224
Service Bulletin/Repair Instructions
VISIBILITY; ELECTRICAL SYSTEM
Mfr Comm. #:
ITB13028
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION When the headlamp switch is set to the AUTO position, AND the fog lamp switch is turned ON, ... the fog lamps and headlamps are designed to come on, regardless of ambient lighting. If the customer would prefer that both the headlamps and fog lamps not come on during daylight conditions while in AUTO mode, perform the steps in this bulletin to disable the fog lamp override feature. See this bulletin for more detail.
Associated Products (2)
2013 Infiniti G37 2013 Infiniti QX56
Associated Documents
- Download MC-10192224-0001.pdf↗
July 25, 2013•Document ID: 10192221
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE
Mfr Comm. #:
ITB11066E
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION Part order approval from TECH LINE is no longer required when replacing the Audio Visual (A/V) Control Unit on an Applied Vehicle. Previously, TECH LINE would need to be contacted to confirm (or assist with) diagnosis and the proper repair prior to ordering an A/V control unit. This process has been suspended.
Associated Products (11)
2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37
Associated Documents
- Download MC-10192221-0001.pdf↗
July 23, 2013•Document ID: 10192219
Service Bulletin/Repair Instructions
STEERING; SUSPENSION; SERVICE BRAKES
Mfr Comm. #:
ITB00024F
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
Associated Products (81)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35+ 61 more
Associated Documents
- Download MC-10192219-0001.pdf↗
July 23, 2013•Document ID: 10192218
Service Bulletin/Repair Instructions
SERVICE BRAKES; WHEELS; STEERING
Mfr Comm. #:
ITB04038A
Date Added:
May 10, 2021
Manufacturer:
INFINITI
Summary
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
Associated Products (81)
2014 Infiniti Q50 2014 Infiniti Q60 2014 Infiniti QX50 2014 Infiniti QX60 2014 Infiniti QX70 2014 Infiniti QX80 2013 Infiniti EX35 2013 Infiniti G37 2013 Infiniti QX56 2012 Infiniti EX35 2012 Infiniti G37 2012 Infiniti QX56 2011 Infiniti EX35 2011 Infiniti G37 2011 Infiniti QX56 2010 Infiniti EX35 2010 Infiniti G37 2010 Infiniti M45 2010 Infiniti QX56 2009 Infiniti EX35+ 61 more
Associated Documents
- Download MC-10192218-0001.pdf↗

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