Hyundai Santa Fe Sport Complaints (2015)

84 consumer complaints on file.

#11463617May 6, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) however, after the recall repair was performed, the ABS warning light illuminated. The contact stated that the dealer was made aware of the failure but informed her that she needed to pay out-of-pocket for the diagnostic test. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 84,882.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452470February 17, 2022
ENGINE
The contact's mother owns a 2015 Hyundai Santa Fe Sport. The contact stated that while her mother was driving at an undisclosed speed, the vehicle made an abnormal sound. The contact's mother was able to drive to her residence; however, the vehicle was not able to restart. The vehicle was towed to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced and that there was a Service Campaign Number: 953 (ECM & Cluster Update - Engine Monitoring Logic Product Improvement) associated with the VIN that was unrepaired. The contact's mother did not receive notification of the Service Campaign. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was out of warranty. The failure mileage was 90,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452297February 16, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the recall repair for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic) was performed; however while driving at 70 MPH a year later, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that the intermediate shaft and the ABS had failed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451521February 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Santa Fe Sport. The vehicle had previously been serviced by the dealer under NHTSA Campaign Numbers: 20V520000 (Service Brakes, Hydraulic) and 21V303000 (Service Brakes, Hydraulic) however, after the recalls were repaired, the Anti-lock Brake System (ABS) warning light illuminated. The dealer was made aware of the failure and advised the contact to park the vehicle outside as a precaution. The dealer informed the contact that they would call back to schedule an appointment. The manufacturer was made aware of the failure and informed the contact that there was no open recall associated with the VIN. The vehicle was not repaired. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450815February 7, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Hyundai Santa Fe. The contact stated that the rear passenger side door lock/latch had malfunctioned and the door could not be opened from inside or outside the vehicle. The cause of the failure was not determined. The local dealer was contacted regarding the failure. The manufacturer was not yet notified. The failure mileage was 88,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440465November 15, 2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 58,646
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437546October 20, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE
The contact's sister owns a 2015 Hyundai Santa Fe Sport. The contact stated that while his sister was driving and following him on the highway at 60 MPH, the vehicle shut off without warning. His sister managed to pull the vehicle off to the side of the road and had the vehicle towed to the residence. Prior to the failure, the contact had taken the vehicle to a dealer where she had the vehicle serviced under an unknown recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431588September 3, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic). The dealer had been notified twice about the recall however, the contact was informed that the dealer was unaware of the recall. The manufacturer had been notified twice about the recall and provided a case number each time. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428836August 12, 2021
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving 60 mph, the accelerator pedal was depressed however, the vehicle would not exceed 60 mph. The check engine warning light was illuminated. The vehicle was taken to Pepboys who diagnosed that the engine had failed due to vibrations caused by the damaged connecting rod bearing. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415541May 7, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V303000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CIOCCA HYUNDAI OF WILLIAMSPORT LOCATED AT 202 LYCOMING MALL DR, MUNCY, PA 17756, (570) 567-2000, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414189April 27, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO KEN GARFF HYUNDAI DOWNTOWN (717 SW. TEMPLE, SALT LAKE CITY, UT 84101, (801) 257-3200) FOR THE RECALL REPAIR HOWEVER, THE DEALER STATED THAT THE EQUIPMENT NEEDED TO SERVICE THE RECALL WAS DOWN. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK ONCE THE EQUIPMENT WAS BACK UP AND RUNNING. THE CONTACT HAD NOT YET RECEIVED A CALLBACK. SEVERAL ATTEMPTS WERE MADE TO REACH THE DEALER BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT HE EXPERIENCED A FAILURE RELATED TO THE RECALL AND THE FRONT AND REAR BRAKES WERE REPLACED. THE FAILURE MILEAGE ON THE VEHICLE IS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397725February 24, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT THE OIL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN HYUNDAI CARSON (2205 E. 223RD ST, CARSON, CA 90810, (310) 971-2114) WHERE IT WAS DIAGNOSED WITH SLUDGE IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387030January 7, 2021
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE STEERING WHEEL CONTROL BUTTONS STOPPED FUNCTIONING AS DESIGNED. ADDITIONALLY, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD AN INDEPENDENT MECHANIC DIAGNOSE THE VEHICLE AND IT WAS DETERMINED THAT THE CLOCKSPRING HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED HEADQUARTER HYUNDAI (985 RINEHART RD, SANFORD, FL 32771) OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384564December 22, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382823December 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JENKINS HYUNDAI OF JACKSONVILLE (11107 ATLANTIC BLVD, JACKSONVILLE, FL 32225) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT WHILE DEPRESSED, THE BRAKE PEDAL FELT A LITTLE MUSHY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,333. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376289November 25, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT CONTACTED A DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375258November 18, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER CRAFT HYUNDAI LOCATED AT 2625 LAKESIDE DR, LYNCHBURG, VA 24501, (434) 455-7060 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366982October 29, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LEHIGH VALLEY HYUNDAI (675 STATE AVENUE, EMMAUS, PA 18049, (610) 967-6500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH A CASE NUMBER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366675October 27, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SQUEAKING SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366485October 26, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe Sport