Hyundai Santa Fe Sport Complaints (2015)

84 consumer complaints on file.

#11676337July 26, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I bought the 2015 Hyundai Santa Fe yesterday evening. Upon leaving the dealership I promptly broke for a car in front of me. Immediately the vehicle turned off completely. I put the vehicle in the park and attempted to start the vehicle back up. The vehicle would not start up and begin leaking a prominent scent. Following this, white smoke with the same pungent smell was coming from the engine. I propped the hood and saw the smoke continue to release. I then motioned away from the vehicle and called for a tow truck. The car is now being inspected by the dealership I purchased it from the same day. I believe this is related to the NHTSA recall on 2010-2015 Hyundai Santa Fe, recall date 09/22/2023, recall number 21V303000, and Hyundai Safety Recall 251s Anti-Lock Braking System Fuse Replace. This issue is not listed under my vehicle VIN number but it’s apparent to be the case and issue and is being inspected further by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672687July 11, 2025
STEERING
While PARKED IN FRONT OF 7-11 WITH ENGINE NOT RUNNING, THE POWER STEERING ATTACHMENT IN THE WHEEL WELL BROKE AND RELEASED FLUID ON THE HOT ENGINE. PATRONS IN SORE ALERTED ME THAT THE CAR WAS SMOKING OUT THE HOOD. I RACED BACK TO MY SANTA FE AND NOTICED FIRE. THE FRONT LEFT WHEEL HAD TURNED RADICALLY AFTER I PARKED IT. FIRE EXTINGUISHERS WERE BROUGHT FROM THE STORE. I RETRIEVED AS MUCH AS I COULD. MY SANTA FE BURST INTO FLAMES AND WAS TOTALLY CONSUMED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. OBVIOUSLY, MY VEHICLE WAS DESTROYED. 7-11 HAS THE EVENT ON TAPE. I RECEIVED NO COMPENSATION FROM ANYONE. I HAD TO CLEAN UP THE CHARRED REMAINS. WHY WAS THIS VIN NOT RECALLED/
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11670871July 2, 2025
ENGINE
Despite regular oil changes and maintenance. Engine failed due to lack of oil at 122,000 miles. Complete oil change was done at 120,000 miles. Tune up completed at 118,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667956June 19, 2025
FUEL/PROPULSION SYSTEM
Per Franklin County Fire Department report, they determined a malfunction in the canister vent valve associated with the gas tank initiated a fire. According to the department findings, the canister vent valve detached from the vehicle and was discovered approximately 200 yards behind the final position of the vehicle, still burning. This malfunction is believed to have compromised the fuel system, leading to an ignition and subsequent vehicle fire. The vehicle sustained extensive damage and was deemed a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11667313June 16, 2025
ENGINE, UNKNOWN OR OTHER
During acceleration to pass car sputters and has no power. Merging into traffic is dangerous. The best shift is faulty as well . Mine is in park but it is showing it in drive and won't crank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662712May 23, 2025
ENGINE AND ENGINE COOLING, FIRERELATED
See attached document for complaint.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11654023April 11, 2025
ENGINE
Oil consumption issues, can cause engine failure while driving. Car burns 2-3 quarts every 1,000 miles car takes just over 5qt to fill. Issues stated at around 70,000 now at 82,000. This is a long standing issue that needs to be addressed on hundreds of thousands of vehicles with the GDI engines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640632February 4, 2025
AIR BAGS
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while at a stop light, the air bag warning light illuminated the instrument panel. The vehicle was taken to a dealer and was diagnosed with a defective clock spring. The contact was informed that the clock spring needed to be replaced. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranty coverage on the vehicle. The contact was provided an estimate for the repair. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624003November 7, 2024
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving home at approximately 25 MPH, the engine seized with several unknown warning lights illuminated. The contact was able to park the vehicle on the side of the road safely. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to an independent mechanic for diagnosis. The contact was informed that the engine had seized and needed to be replaced. The vehicle was next towed to the dealer to be diagnosed. The dealer confirmed that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605436July 30, 2024
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and was unable to exceed 15 MPH. The contact was able to arrive to the intended destination, where the failure persisted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the knock sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590298May 23, 2024
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle started losing motive power. The contact depressed the accelerator pedal; however, the vehicle continued to lose motive power and then stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that the engine control software update was not performed, and the vehicle did not qualify for an engine replacement. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585211April 25, 2024
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while driving at approximately 60 MPH, the vehicle stalled. The vehicle was not able to be restarted. Additionally, the contact observed white smoke coming from the engine and an abnormal oil burning odor. The check engine and oil warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535511July 31, 2023
ENGINE, POWER TRAIN
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated while her husband was driving at an undisclosed speed, the vehicle inadvertently lost motive power however, the driver was able to coast to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529327June 28, 2023
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the vehicle lost motive power. While making a right turn, the vehicle stalled. The contact noticed smoke coming from the engine compartment. There were no warning lights illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The contact called the local dealer who referred her to the manufacturer for assistance. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509664March 1, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. After replacing the engine, each time the vehicle was in for routine service the mechanic noted that the engine coolant was low. Later while driving there was a loud popping noise coming from the engine compartment before the engine was engulfed in flames. During the failure, the vehicle and camping equipment were destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 104,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11482159August 31, 2022
ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that while operating the vehicle, the vehicle lost motive power and stalled without warning. After replacing the battery and starter, the vehicle remained inoperable and would not start. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479954August 18, 2022
SERVICE BRAKES, HYDRAULIC, ENGINE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated he took the vehicle to the dealer to be serviced under NHTSA Campaign Number: 21V303000 (Service Brakes, Hydraulic). The contact stated that while his daughter was driving 45 MPH, the vehicle failed to accelerate with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the knock sensor detected a failure and shifted the vehicle into SAFE mode. The manufacturer was contacted by the dealer. The dealer was asked to continue performing tests on the vehicle. The vehicle was not repaired. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467771June 6, 2022
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that some of the accessory buttons were inoperable. The contact took the vehicle to the dealer who confirmed that the clock spring had failed and could affect the deployment of the air bag. The clock spring was replaced and the vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,300. Consumer would like a portion of repair cost refunded from Hyundai, due to safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465337May 19, 2022
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC
The contact co-owns a 2015 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 17V358000 (Latches/Locks/Linkages) and 21V303000 (Service Brakes, Hydraulic) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464576May 13, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: (21V303000) (Service Brakes, Hydraulics) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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