Hyundai Santa Fe Sport Complaints (2017)

356 consumer complaints on file.

#11172310January 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING IN NORMAL AND SPORT MODE, ON ACCELERATION THERE IS A DELAY AND WHEN THE GAS IS LEFT OFF, THE ENGINE IS REVVING HIGH BUT PROPULSION, SPEED IS DIMINISHED, HAVING A STALL OUT AFFECT AT VARYING SPEEDS. RPM IS HIGH BUT ENGINE IS NOT RESPONDING . THIS HAS HAPPENED WEEKLY AND NEARLY DAILY WHEN DRIVING IN CITY ENVIRONMENT WITH SPEED FROM 30 TO 50 PLUS MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153030November 21, 2018
SEAT BELTS
NHTSA RECALL: 17V365000 I HAVE NEVER BEEN CONTACTED BY HYUNDAI REGARDING SEAT BELT ANCHOR ISSUE. I PURCHASED THE VEHICLE JULY 2017 AND WAS NOT INFORMED BY THE COMPANY SELLING THE VEHICLE (BYERS AUTO GROUP, COLUMBUS OHIO) OR THE MANUFACTURER OF THIS RECALL. IF THERE IS A PROBLEM WITH SEAT BELT ANCHOR THIS NEEDS FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142300October 23, 2018
ENGINE
HAVE HAD SAME PROBLEM WITH THE CAR FROM DAY ONE. WHEN I HIT A BUMP IT LOST POWER, LIKE IT WAS NOT GETTING GAS. HAD IT INTO 3 SEPARATE HYUNDAI DEALERSHIPS FOR SAME PROBLEM 6-7 TIMES. SUV GOT PROGRESSIVELY WORSE WITH TIME, STARTED LOSING POWER WHEN TRAVELING UPHILL.WAS ALMOST IN TWO BAD ACCIDENTS BEFORE IT STOPPED RUNNING ALL TOGETHER, SMOKING. TOWED TO DEALERSHIP AND DIAGNOSED WITH A BAD ENGINE FROM ASSEMBLY LINE. CAN NOT EVEN GET IT REPAIRED FOR MONTHS DUE TO BACK ORDER ON ENGINES...CONTACTED HYUNDAI CONSUMER AFFAIRS AND ASKED THEM TO TAKE THE DEFECTIVE CAR BACK. IT IS A 3 YEAR LEASE WITH 1 YEAR LEFT...THEY REFUSE TO TAKE THE SUV BACK...EXPECT ME TO KEEP A DEFECTIVE SUV THAT I HAVE NO FAITH IN DRIVING EVEN WITH A NEW ENGINE. I DON'T FEEL SAFE IN THIS VEHICLE. BUT HYUNDAI IS REFUSING TO TAKE THEIR DEFECTIVE SUV BACK....JUST NOT RIGHT. ALL OF THIS IS DOCUMENTED. SUV LOST POWER ON TWO OCCASIONS, ONCE WHILE DRIVING 45-50 MPH ON A FLAT SURFACE THEN AGAIN TRAVELING 65 MPH IN THE MOUNTAINS TRAVELING UPHILL. IT ALSO HAD SEVERAL TIMES I WOULD HIT A BUMP AND IT WOULD LOSE POWER DRIVING ON A FLAT SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133547October 5, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEALERSHIP SAID THEY COULDN'T RECREATE THIS. 2.) WHEN SOMEONE PUTS A PILLOW UNDER THEM ON THE PASSENGER SEAT THE AIR BAG DOES NOT WORK. THIS HAPPENS IF THE CAR IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129438September 14, 2018
VISIBILITY/WIPER
THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY WITHOUT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122446August 26, 2018
UNKNOWN OR OTHER
I WAS DRIVING THE VEHICLE AT ABOUT 45 MPH, TEMPERATURE ABOUT 80 DEGREES F, WITH THE SUNROOF CLOSED, WHEN SUDDENLY THE SUNROOF EXPLODED. THIS VEHICLE HAS A PANORAMIC SUNROOF. THE FRONT SECTION EXPLODED, SENDING SHARDS OF GLASS ALL OVER INSIDE THE VEHICLE. FORTUNATELY, WE WERE ABLE TO SAFELY PULL OVER AND CALL HYUNDAI ROADSIDE ASSISTANCE. UNFORTUNATELY, THEY COULDN'T HELP US , SO WE VACUUMED UP THE GLASS AND PUT A TARP ON THE ROOF. VEHICLE IS CURRENTLY AT THE DEALERSHIP WHERE HYUNDAI IS REPLACING THE ROOF UNDER WARRANTY. THERE WAS ABSOLUTELY NO OBJECT WHICH IMPACTED THE ROOF; IT JUST EXPLODED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120886August 19, 2018
UNKNOWN OR OTHER
OUR SANTA FE SPORT WAS PARKED IN OUR DRIVE WAY WHEN THE PANORAMIC SUN ROOF EXPLODED FROM THE INSIDE OUTWARDS. SHATTERING THE GLASS IN MANY LITTLE PIECES. WE HAVE CONTACTED OUR INSURANCE COMPANY FOR REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104719June 29, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE SPORT. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES SUSTAINED. VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101738June 13, 2018
ENGINE
ACCELERATION PROBLEM. SOME TIMES TURNING LEFT EITHER FROM A COMPLETE STOP OR A SLOW TURN WHEN I PRESS ON THE GAS IT TAKES OFF AND THEN HESITATE FOR FEW SECONDS AND THEN TAKES OF. IT IS SO SCARY WHEN YOU HAVE TRAFFIC COMING TOWARDS YOU. NOW IT IS STARTING TO DO IT MORE AND NOW ITS DOING IT WHEN I TURN RIGHT. HAVE READ SEVERAL COMPLAINTS WITH THE SAME PROBLEM AND CAN NOT BELIEVE NOTHING IS BEING DONE ABOUT THIS. AS USUAL SOMEONE HAS TO GET KILLED BEFORE THIS IS TAKEN SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090518April 27, 2018
FUEL/PROPULSION SYSTEM
A ROCK KICKED UP WHILE DRIVING 35 MPH ON A CITY STREET AND HIT UNDERCARRIAGE, DAMAGING THE CHARCOAL CANISTER. THIS IS A SPORTS UTILITY TRUCK, ADVERTISED AND MARKETED TO HANDLE OFF ROAD CONDITIONS. POOR DESIGN IN LACK OF PROTECTIVE METAL PLATE BARRIER AROUND THE CANISTER HAS LEAD TO AN EASY PUNCTURE AND DAMAGE TO EVAC COMPONENT AND EXPENSIVE COST FOR REPLACEMENT WITH NO PART WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089749April 23, 2018
ENGINE
WHILE MAKING A LEFT TURN FROM A SIDE STREET ON TO A MAIN HIGHWAY THE CAR QUIT MOVING . THE ENGINE WAS STILL RUNNING BUT THE CAR STOPPED IN THE MIDDLE OF THE ROAD. NO POWER. THERE WERE NO ENGINE CODES DISPLAYED. AFTER COASTING TO THE OTHER SIDE OF THE ROAD, AND PUMPING THE GAS FEED MULTIPLE TIMES THE CAR FINALLY TOOK OFF. THIS IS A REAL CHANCE FOR A BROAD SIDE ACCIDENT. THIS HAS HAPPENED TO OTHER SANTA FE SPORT 2.0 TURBOS THAT I PERSONALLY KNOW OF . THE LATEST ONE WAS A 2018 SANTA FE SPORT 2.0 TURBO OWNED BY -----------WHICH ALSO ALMOST CAUSED A BROAD SIDE ACCIDENT. THIS MUST BE FIXED BEFORE SOMEONE IS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089305April 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN MAKING A LEFT OR RIGHT 90 DEGREES TURN FROM A STOPPED POSITION EXITING A DRIVEWAY OR FROM A STOP SIGN ON SMOOTH SURFACED ROADS, UPON ACCELERATION, AT THE MIDPOINT OF THE TURN THE FORWARD MOMENTUM STARTS TO LAG AND PRESSING THE GAS PEDDLE RESULTS IN WHAT FEELS LIKE A LOSS OF OR REDUCTION OF ENGINE POWER CAUSING POTENTIAL FOR NOT GETTING UP TO A SAFE SPEED TO MERGE SAFELY IN FRONT OF ONCOMING TRAFFIC. COMPLAINED TO THE HYUNDAI DEALER THAT STATED WAS A COMPUTER ISSUE HAVING TO DO WITH TRACTION CONTROL AND REQUIRES AN UPDATE WHICH IS NOT AVAILABLE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089307April 22, 2018
FUEL/PROPULSION SYSTEM
AFTER HAVING RECALL SERVICE COMPLETED ON GAS TANK AREA, ( FLVV PUMP FUEL REPLACED ON JAN 11TH 2018) I NOTICED AFTER FILLING THE VEHICLE WITH FUEL TO FULL CAPACITY, A VERY STRONG ODOR OF FUEL IS PRESENT ON THE EXTERIOR OF THE CAR WHEN I PARK IT INSIDE AN ENCLOSED AREA (GARAGE). THIS GASOLINE SMELL PERSISTS UNTIL I USE 1/8TH OF THE TANK BY DRIVING. HYUNDAI DEALER SERVICE INSPECTED AND STATED IT IS A "SMALL LEAK AS A HISTORY CODE AND PERFORMED EVAP. SERVICE BAY TEST PASS. ACTUATED PURGE VALVE AND FOUND IT STICKING. ORDERED VALVE". I AM WAITING FOR PART PER DEALER TO BE INSTALLED UPON AVAILABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083688April 6, 2018
ENGINE
I PERFORMED AN OIL CHANGE ON MY WIFE'S AS WELL AS MY SANTA FE'S AND THE OIL HAD SENTIMENTS OR WHAT APPEARED TO BE METAL BURRS IN THE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081444March 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I HAVE A 2017 HYUNDAI SANTA FE SPORT 2.0 WITH 8500 MILES ON IT. SINCE I TOOK POSSESSION OF THIS CAR, I HAVE BEEN HAVING REPEATED OCCURRENCES OF ENGINE STALLING COUPLED WITH THE TRACTION CONTROL LIGHT GOING ON. THIS HAPPENS WHEN I MAKE EITHER LEFT OR RIGHT TURNS INTO TRAFFIC: ACCELERATION STALLS COMPLETELY FOR 2-3 SECONDS, AND THE TRACTION CONTROL WARNING LIGHT FLASHES. I CANNOT GET THE CAR TO ACCELERATE AT ALL, EVEN WITH THE PEDAL FULLY DEPRESSED TO THE FLOOR. THE ENGINE REVS EXTREMELY HARD, BUT THE CAR DOES NOT ACCELERATE. THIS HAPPENS ON COMPLETELY DRY PAVEMENT. THERE IS SOMETHING SERIOUSLY WRONG WITH THE 2017 HYUNDAI SANTA FE, AND SOMEONE IS GOING TO DIE AS A RESULT OF THIS PROBLEM. I HAVE COME CLOSE TO BEING REAR ENDED MULTIPLE TIMES, AND I HAVE NEARLY BEEN T-BONED WHEN TAKING A TURN IN FRONT OF ON-COMING TRAFFIC. I HAVE RESEARCHED THIS PROBLEM ONLINE, AND IT IS WIDE SPREAD WITH HUNDREDS OF IDENTICAL COMPLAINTS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE DIES IN THE 2017 HYUNDAI SANTA FE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080261March 19, 2018
AIR BAGS
MVA 11/4/17 AND THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY ALTHOUGH THE DOOR AIRBAGS DID DEPLOY ON RT AND LT SIDES. THE VEHICLE WAS IN MOTION ON ROUTE 611 PIKEVILLE, KY WHEN THE ACCIDENT OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11080083March 18, 2018
UNKNOWN OR OTHER
THE SANTA FE SPORT'S BLIND SPOT DETECTION SYSTEM DOES NOT WORK AS ADVERTISED. OVER 50% OF THE TIME THE BSD DOES NOT PICK UP VEHICLES IN THE BLIND SPOT. THE AMAZING THING IS THE BSD CONSISTENTLY DOES NOT DETECT LARGE VEHICLES; LIKE SEMI-TRUCKS, DUMP TRUCKS, SCHOOL BUSES, AND PANEL TRUCKS. THE SANTA FE SPORT HAS BEEN TO THE DEALERSHIP TWICE TO HAVE THE SYSTEM CHECKED OUT. BOTH TIMES THE DEALERSHIP SAID THAT NOTHING WAS FOUND WRONG WITH THE SYSTEM. THE SENSORS WERE CHECKED FOR ERRORS AND CALIBRATED BOTH TIMES. BOTH TIMES WE WERE TOLD THAT THERE WAS NOTHING WRONG, EVEN THOUGH BOTH A SALESMAN AND MECHANIC VERIFIED THAT THE BSD SYSTEM DOES NOT CONSISTENTLY WORK. UPON FURTHER QUESTIONING AT THE DEALERSHIP, THE HYUNDAI DISTRICT OFFICE WAS CONTACTED. THE OFFICIAL RESPONSE FROM HYUNDAI WAS THE SYSTEM IS WORKING AS DESIGNED. THE TECHNICAL SERVICE BULLETIN 16-BE-009 WAS REFERENCED AS AN EXPLANATION FOR THE SYSTEM. THIS WAS RELEASED IN DECEMBER 2016. WHAT HYUNDAI IS SAYING IS THEY DESIGNED, TESTED, AND MANUFACTURED A SAFETY SYSTEM THAT IS NOT RELIABLE AND DOES NOT DO ITS INTENDED SAFETY FUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078270March 9, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
THIS INITIALLY STARTED AROUND 3K MILES. WE THOUGHT THE VEHICLE ADJUSTING TO OUR DRIVING PATTERNS; HOWEVER OVERTIME IT BECAME A CONSTANT PROBLEM. I CALLED THE SERVICE DEPT. & THEY'D NOT HEARD OF THIS OCCURRING. IT'S GETTING MUCH WORSE AND I'M AFRAID TO DRIVE IT. THE VEHICLE RANDOMLY AT NO SPECIFIC SPEED SEEMS TO EITHER GET STUCK IN A GEAR OR TRY TO STALL TURNING LEFT, RIGHT (DRY CONDITIONS) OR AS I'M ON THE HIGHWAY MOVING LANES; NO SPECIFIC MPH. (THIS IS A DRIVING DEATH MACHINE AND FOR SAFETY PURPOSES I REFUSE TO PUT OTHER LIVES AT RISK) THERE'S A 2-4 SEC. DELAY, FORCING ME TO PUNCH THE GAS (MY GRANDFATHER OR FATHER WOULD HAVE STATED; "SOUNDS LIKE SAWDUST IN YOUR ENGINE") TO GET MY VEHICLE TO MOVE; ULTIMATELY A NEAR MISS OF A FATAL INCIDENT ON TWO SEPARATE OCCASIONS AND BECOMING VERY CLOSE TO GETTING T-BONED DUE TO THIS DANGEROUSLY "UNPREDICTABLE & EXTREMELY UNSAFE" VEHICLE. MY HUSBAND WAS FED UP AND TOOK THE VEHICLE INTO THE DEALERSHIP.WE PROVIDED DETAILED EXPLANATIONS OF OUR EXPERIENCES. YESTERDAY RECEIVED BACK FROM SERVICE TECH OUR INVOICE OF SERVICE WORK AND THEY STATE NO PROBLEMS; & UPDATE CAUSE TO RESOLUTION :TSB 17-BR0002 TCS UPDATE. IN NORMAL DRIVING CONDITIONS FROM 5 MPH TO 20MPH THE RPMS SHOULDN'T SUDDENLY INCREASE TO 5K WITHOUT FORWARD MOTION. THIS OCCURS IN NORMAL, ECO, AND SPORT AT SPORADIC TIMES. MY VEHICLE HAS 10,223 MILES THIS MORNING.I SPOKE WITH HYUNDAIUSA & INQUIRED OF A BUYBACK FOR VEHICLE CONSIDERING THE SERIOUSNESS OF THE VEHICLE'S SAFETY AND BECAUSE THE SERVICE TECHNICIAN STATED THERE'S NO FIX NOW OR IN THE NEAR FUTURE. AN ENGINEER FROM HYUNDAI CORP WOULD HAVE TO COME AND THERE'S NO IDEA WHEN (?). SO I RESPECTFULLY REQUEST AN INVESTIGATION INTO THE SERIOUSNESS OF THIS SAFETY. IF THERE'S ANY POTENTIAL OF PREVENTING LOST LIVES OF CHILDREN AND BABIES, PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074569February 23, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE TURNING LEFT FROM A STOP ONTO A STATE HIGHWAY IN NORTHERN CALIFORNIA ALL ACCELERATIVE CAPABILITY WAS LOST WHEN THE VEHICLE CROSSED A SET OF RAILROAD TRACKS AT AN ESTIMATED 5 MPH, MID-WAY THROUGH THE TURN. THE AWD VEHICLE IS EQUIPPED WITH A 2.4L NORMALLY ASPIRATED ENGINE. THE VEHICLE WAS IN THE 'ECO' DRIVING MODE AND THE AUTOMATIC TRANSMISSION WAS IN THE 'D' RANGE. ATTEMPTS TO ADD POWER VIA THE ACCELERATOR PEDAL WERE MET WITH NO INCREASE IN ENGINE RPM AND, CONSEQUENTLY, NO INCREASE IN VEHICLE SPEED. THE CONDITION PERSISTED FOR 10-12 SECONDS, DURING WHICH TIME THE VEHICLE TRAVELED ONLY 75-90 FEET WITH THE ACCELERATOR PEDAL NEARLY 'FLOORED.' THERE WAS NO SHOULDER AND ONLY ONE LANE IN EACH DIRECTION, WHICH PRECLUDED MOVING THE VEHICLE TO A PLACE OF RELATIVE SAFETY. THE WEATHER CONDITIONS WERE SUNNY AND CLEAR, AND THE TEMPERATURE WAS 55F. THE ROADWAY SURFACE WAS CLEAN DRY, AND FREE OF LOOSE MATERIAL OR CONTAMINANTS. THE INCIDENT OCCURRED ON A TANGENT SECTION OF HIGHWAY WITH NO GRADE AND A CROWN SLOPE OF APPROXIMATELY 2-PERCENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074576February 23, 2018
ENGINE
AFTER 20,000 MILES ENGINE STILL BURNING OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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