Hyundai Palisade Complaints (2023)

409 consumer complaints on file.

#11670414July 1, 2025
SUSPENSION
Rear shocks keep breaking and needing to be replaced. Vehicle has about 35,000 and is about to go into the dealership for it 7th and 8th rear shocks in the last 9 months. If I was not vigilant about looking out for this problem, it would create an extremely unsafe vehicle on the road. This seems to be a common issue with the vehicle and the dealership even admitted it. There is a flaw in this OEM part and Hyundai has not recognized the problem to create a more reliable replacement part. The first instance of replacement was Oct 2024, the second was early June 2025. It is now the end of June 2025 and I have to bring the vehicle back again for more rear shocks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669375June 26, 2025
SERVICE BRAKES, UNKNOWN OR OTHER
I noticed my right rear tire skidded on the road when I turned. Went to dealer. They didn't find anything. Leaving a drive through once I hit the other road crossing my tire did the same. It felt like the break was not releasing. Yesterday leaving my driveway we slowed down and both rear tires felt like you were dribbling a ball. As if the breaks were going on and off. It was less than 15 seconds but it was scary. I read an article where in other states other Palisades are having the same issue and they were not repaired. It has to do with the abs per the article. No warning signs pop up on my dashboard. I'm glad I don't drive fast. I'm worried something worse can happen. I did not report to police there was no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666115June 10, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS kicks on while going slowly over uneven, bumpy roads, or train tracks. The entire car vibrates and I cannot stop the vehicle even when hitting the brake as hard as possible. The car continues forward for a few seconds after causing me to nearly rear-end other vehicles stopped at a red light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662408May 21, 2025
SUSPENSION
Both rear shock absorbers have failed. Right side failed at 5,200 miles and was replaced 5,418 miles. Left side failed at 18,164 and was replaced also at that time. Currently the vehicle has 21,200 miles and both right and left side shock absorbers have failed again. Dealer is aware and has not admitted the shocks are of poor quality, yet it is obvious. I am searching for an aftermarket brand but none is available at this time. I will have the dealer replace both soon again. My concern is when there are failures in suspense this can: Reduced braking efficiency, Tire wear, Loss of handling and control, and Increased wear on other suspension parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659847May 8, 2025
SERVICE BRAKES
We were in slow traffic, stop and go…and my wife went to stop and the car started pulsating and the brake pedal did not work. I checked online and there are reports of this issue and there are no recalls for our car. This was not anyone’s imagination and she had to pull/turn the car to the right to plan on avoiding hitting the car in front of us…as it was pulsating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657253April 28, 2025
VISIBILITY/WIPER
I was driving down the street in my neighborhood and heard an extremely loud explosion. I pulled over to check that it wasn’t the tires and that there wasn’t anything on the street. As i pulled into my driveway i heard rattling on the roof, i got out the car to check and saw that the sunroof was shattered and there was shards of glass everywhere. There did not appear to be any impacts though, just shattered glass. I had the sunroof shade closed so no glass fell on me, thank God.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655955April 21, 2025
STEERING
Steering does a loud thud as if you have hit a curb when you are starting to move the car when auto start stop is engaged. does not do it when at speed but does it on every signal stop and go making a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655395April 18, 2025
SERVICE BRAKES
At 2:38 pm on Thursday, April 17th, I was driving southbound on a street and I had just picked up my daughter from school. There were a lot of cars since school just got out. I was behind a car approaching a light going less than 10 miles an hour and braking lightly, then all of a sudden, the ABS system kicked on and my car jerked and vibrated violently forward for about 5 seconds and would not stop. I thought I was going to hit the car in front of me. Finally, I felt the brakes work normally and was able to come to a complete stop. There were no collision warnings or beeps even though I was very close to the car in front me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652799April 4, 2025
SEAT BELTS
The front passenger seatbelt will randomly release after being securely latched. Has happened at least 20 times. Happens when driving smooth, happens if I slam the brakes. Extremely dangerous and I took to the Hyundai garage and they wouldn’t do anything to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648563March 16, 2025
SEAT BELTS
Second row seat belts become unlatched randomly while driving. They have been confirmed "clicked in" and tug tested each time. During driving, the seat belt unlatched indicator comes on and we have to pull over and re- latch the belt. Service technicians have been unable to reproduce the problem, likely as they cannot have 3-7 people ride in the car for hours to verify.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648520March 15, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is a known issue happening to Palisades and Hyundai isn’t acknowledging the issue. A braking issue has been going on for a while but hadn’t become a safety concern for me until this month. While braking but moving under 10mph, even less, the ABS system will engage without warning when driving over bumps or somewhat uneven road surface. This includes speed bumps. This has happened to me multiple times but never caused me to be in harms way until this month. I was braking for a stop light on a road with numerous small potholes. As I was slowing to stop, the ABS issue occurred. I braked as hard as I could but continued to get the push back/the automatic pumping action of the ABS system and continued moving forward. The car was shaking as well. I continued pushing the brake/attempting to get the brake to engage the entire time, and my car finally stopped, mere inches away from rear ending the car stopped in front of me. I was slowing at a safe distance and would have stopped at more than a safe enough distance away if my car had let me stop. Now I’m deathly afraid of hitting a bump or some sort of uneven road when I need to stop and my car not stopping and hitting someone else, something else, or losing further control of the vehicle. No lights came on or any noises made to indicate a system was activated. My car also didn’t warn me of a possible collision and didn’t stop on its own, as it’s capable of doing. It’s as if the ABS issue overrode everything and my car just wouldn’t brake. I’ve never experienced anything like this with any other vehicle, driving on the same exact roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647780March 11, 2025
SEAT BELTS
My seatbelt (driver) repeatedly and randomly opens. This has occurred on multiple occasions and with different drivers, and occurs even when the seatbelt is entirely buckled/clicked in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646620March 5, 2025
SEAT BELTS
The seatbelts will come unlatched after they have been buckled without notice. It happens to the drivers seatbelt as well as the passenger seatbelt and the seatbelts in the second row. It has been happening for over a year and has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644713February 25, 2025
SEAT BELTS
Front driver and passenger as well as second row driver and passenger seat belts have spontaneously unbuckled while we are driving- several times. No one was injured but it puts myself and my family at a huge safety risk. We have almost stopped driving it because we fear the belts will not hold up should an accident of some sort happen. There were no warnings before it happened any time. The second row seatbelt warning light did come on after seat belts unbuckled. This has been going on since November 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643235February 17, 2025
SERVICE BRAKES
On Friday, February 14. 2025 at approximately 9:05 am I was leaving a parking lot to make a right hand turn on to a busy three lane road. Since this issue with the brakes has occurred three times previously I make it a point to drive no more than 10 mph in parking lots. The pavement was dry, then there was a 3 foot patch of thin ice, then the pavement was dry to the stop sign at the road. I pressed the brake pedal well in advance of the patch of ice and once the tires contacted the ice, the brake pedal pulsated harshly causing my vehicle to shake. This situation caused me to be unable to stop at the sign and I almost got broadsided. This is the third complaint I’ve filed regarding this matter. This is the fourth occurrence of the brakes acting in an abnormal manner (since June 2024) and whatever is occurring is terrifying. The dealership claimed it couldn’t replicate the issue and no warming sounds or lights appeared on my dashboard. I fear for my life, my spouse and children’s lives, as well as pedestrians, bicyclists and motorists. Someone is going to get seriously injured or potentially killed because of this issue, therefore, I have to petition the agency to look into this matter in depth and hopefully open an investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642227February 12, 2025
SEAT BELTS
The buckle on the seatbelts in both the passenger side and behind the passenger side in the 2nd row doesn't latch. Sometimes it takes 4/5 times to click the seatbelt in before it latches. It also will randomly unlatch. VERY unsafe to be always using seatbelts, only to have them not be trusted due to un latching. It happens multiple times a week, and has been going on since Summer 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641852February 10, 2025
SUSPENSION
Vibrations on the rear side started happening last October 2024. Seats were shaking while driving. In addition to the rough ride, Clunk and rattling are heard while going over small bumps. Took it to dealer Feb 10, 2025, and tech found rear shock mounts are bad. The write up also said they replaced the shocks. It was all under warranty. Vehicle is only 13K miles, and suspect/concerned that the replacement may not last long too. Please investigate for possible recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641604February 9, 2025
SERVICE BRAKES
ABS system is engaging on gravel road when coming to a stop at 20-25mph. Brakes don’t work and vehicle starts shaking. Hyundai dealership is saying there are no issues but this has happened periodically 4-5 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641578February 9, 2025
SEAT BELTS
The front seat belt has unbuckled on it’s own at multiple occasions, the system does alert of the unbuckling but it is a safety hazard if we get into a car accident. It happens randomly without any warning. We did not get it inspected yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641263February 7, 2025
VISIBILITY/WIPER
Passenger side wiper stopped working after being stuck by ice/snow. Won’t work unless assisted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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