Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11682722August 24, 2025
ENGINE
We have brought the vehicle to Potamkin Hyundai on three separate occasions, [XXX] [XX], and [XXX], and [XXX] due to the engine stalling unexpectedly while driving. This issue has placed our family, including our children, in serious danger and has not been resolved. At our initial visits, we were informed that the engine was consuming excessive oil. However, during our most recent visit on August 5, 2025, we were told that the engine was full of oil and functioning properly, and that no error codes were present. Because they were unable to duplicate the issue, we were told we would need to pay out of pocket to tear down an already faulty engine which is unacceptable. Despite this, the vehicle shut off once again while driving, creating a hazardous situation that is completely unacceptable and life-threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681873August 20, 2025
SEAT BELTS
The seatbelt sensor kept going off even though seatbelt appears to be buckled. Dealership identified that seatbelt buckle was not operating correctly and not clicking all the way. This put my kids unknowingly at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681528August 19, 2025
SERVICE BRAKES
Left rear break calipers are frozen, wearing down the break pad and rotors within 1 day, breaks grinding metal on metal. When brought into Autozone they stated they had 8 other palisades this month alone with the same exact problem. There were no lights, warning or messages to the system. Vehicle was driving fine earlier in the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680604August 14, 2025
UNKNOWN OR OTHER
This issue is concerning the sunroof. Hyundai released a TSB on the sunroof wind deflectors but not yet a recall even though so many people have been impacted by it. The TSB states: “ On certain Palisade (LX2) vehicles, the sunroof wind deflector may malfunction and cause damage to the sunroof mechanism. The sunroof may be inoperable and become stuck in the open, partially open, or closed position.” Mine became inoperable and would not close which could cause safety issues with wind noise, rain coming into the car and other debris
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679389August 8, 2025
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated that the second-row seat belts seized and failed to release without disconnecting the buckle, and then retracting the seat belts to be able to move the seat belts as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer six times. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 312.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679353August 8, 2025
SUSPENSION, WHEELS
A 4 year old car already needs brand new suspension!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679137August 7, 2025
POWER TRAIN
Failed 4WD Coupler: (Part#: Part#: 47800-4G500) 1st time: 95,471 miles - November 2024 2nd time: 106,702 miles - August 2025 Hesitation when pulling out of parking lots or turning on to street. Problem acknowledged by dealer and replaced both times under warranty No warning lamps or message. Problem seems to be wide spread based on comments on Facebook forum "Hyundai Palisade Owners"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679055August 7, 2025
SERVICE BRAKES
Brake pedal intermittently goes soft or does not respond properly. Dealership flushed brake lines but issue returned within weeks. No ABS or brake system warning lights are triggered. Safety is a concern due to potential brake failure and lack of system alerts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678192August 4, 2025
STEERING
Steering worm gear shaft making noise, through research found this to be an ongoing issue with the Hyundai Palisades. If this fail's it can lead to complete loss of steering control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677983August 2, 2025
SUSPENSION
The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from Dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night to do the 4 wheel alignment which they would not cover as warranty per the Service Manager but it was need. I picked it up the next day only to discover that only the insulator was replaced and was told that the service tech test drove the vehicle and it's fixed. I drove out and tested the suspension, it took only 1 mile and back it went to get fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677175July 30, 2025
SUSPENSION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
**Vehicle:** 2021 Hyundai Palisade Calligraphy, ~75,000 miles. Purchased February 2025. **Problem 1 - Forward Camera Failure:** The forward-facing camera system controlling lane keeping assist, emergency braking, and lane departure warning has completely failed. Dashboard warnings appeared in recent weeks including "Check Forward Safety system" and "Forward Safety system disabled" before total failure. This eliminates critical safety features designed to prevent accidents, significantly increasing collision risk. Camera unit behind rearview mirror available for inspection. **Problem 2 - Rear Shock Failure:** Rear shock absorbers have failed, causing excessive clunking and compromised vehicle stability. Rear suspension has been clunking since purchase in February. This creates dangerous driving conditions with reduced stability, increased stopping distances, and poor emergency handling. This is a known issue covered under Hyundai Technical Service Bulletin 22-22-001H. **Safety Risk:** Both failures create serious safety hazards - eliminating collision avoidance systems and compromised vehicle control/stability. **Professional Confirmation:** Local Hyundai dealer has confirmed both the camera system failure and rear shock absorber failure through diagnostic testing and inspection. **Components Available:** Both the failed camera system and rear shock absorbers remain available for inspection upon request. **Request:** Investigation and remedial action for these safety-critical defects, particularly given the rear shock issue is a documented manufacturing problem per TSB 22-22-001H.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676504July 27, 2025
ENGINE
Engine is consuming too much oil causing oil light to come on and it continues to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675674July 23, 2025
SEAT BELTS
Seat belt latch quit working. Latch no longer connects. Internal spring and related issues found by dealer. Repair in process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671974July 8, 2025
SEAT BELTS
The second row seat belts randomly unbuckle when driving even when buckled by an adult. It has happened with both a child and an adult in the seats, as well as with a car seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670455July 1, 2025
UNKNOWN OR OTHER
Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670221June 30, 2025
ENGINE
This car is consuming oil rapidly.I checked oil level to and had no oil on dip stick The car has not bee inspected yet. No warning lamps came on to warn me of low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668845June 24, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 94,582.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668595June 23, 2025
SEAT BELTS
Drivers side seatbelt doesn’t retract correctly when released. Often gets stuck and jammed in the car door. Also it doesn’t tighten enough to be effective in a crash and locks the problem is intermittent and even with an extended warranty that I paid for, Hyundai refuses to cover this and says that they can’t replicate even though I replicated this in front of the service tech and provided a video of this occurring. I have uploaded pictures of the damage the seat belt caused and it won’t let me upload the video of the problem occurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668434June 22, 2025
SUSPENSION
Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668254June 20, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warming sign just activated when there is no danger. The car will suddenly apply sharp brakes when you are even on the high with a speed over 65 miles per hour. It is very dangerous and scary and can lead to accidents. My car false alarms get activated more than three times a day. I hope Hyundai will recall this and fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Palisade