Hyundai Palisade Complaints (2021)

424 consumer complaints on file.

#11743484June 11, 2026
AIR BAGS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742363June 5, 2026
STRUCTURE:BODY
I am submitting a safety complaint regarding the panoramic sunroof assembly on my 2021 Hyundai Palisade. The vehicle was purchased as a Hyundai Certified Pre-Owned vehicle in September 2023 with approximately 27,000 miles. The panoramic sunroof had only been opened approximately two or three times since purchase when the failure occurred. During normal operation, the sunroof wind deflector/visor malfunctioned and jammed inside the mechanism. This caused the pulleys and track assembly to bind and pull the glass panel out of position, damaging and breaking the sunroof track/mechanism. The dealer diagnosed the failure as a broken sunroof track/mechanism assembly requiring extensive repair estimated at approximately $4,000. This failure appears to directly match Hyundai Technical Service Bulletin 23-BD-003H-1, which acknowledges that the sunroof wind deflector may malfunction and damage the sunroof mechanism on 2020–2022 Hyundai Palisade vehicles. Hyundai issued this bulletin before I purchased the vehicle as Certified Pre-Owned. My concern is that this is a known recurring mechanical defect involving the panoramic roof assembly that could create a safety hazard if the mechanism jams, detaches components, shifts the glass panel unexpectedly, or causes the roof to fail while driving. The failure also caused the panoramic sunroof to become stuck open while driving. This created excessive rattling and vibration noise at highway speeds, which was distracting during vehicle operation and raised concerns about the stability of the sunroof assembly while in motion. Because the roof could not be properly closed or secured, the defect also exposed the interior of the vehicle to possible rain intrusion and additional electrical or interior damage. The sunroof was not abused or damaged externally. The failure occurred during ordinary use and after very limited operation of the sunroof since purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742149June 4, 2026
VISIBILITY/WIPER
Pressed button to open glass sunroof and glass panel crookedly began opening with one side opening farther than the other until it stopped midway with a loud grinding noise. It stopped crooked in the tracks. It would not open. It would not completely close and the rear was left protruding above the roof line. There was nothing holding the back of the glass panel to the tracks. I could lift the back freely. A strong gust of wind or a passing truck could lift the panel. If the glass panel were to separate from the vehicle, a displaced panel could increase the potential of a crash or injury to other road users. I did not feel it was safe to drive it on the highway and took it to the Hyundai dealer where it sat until repaired on 4/7/2026 with redesigned deflector attachments, carriage bars and driving wedges. Hyundai TSB 23-BD-003H-1 describes this cascading failure of the defective air deflector breaking apart and damaging the sunroof tracks and specifies redesigned parts but fails to take in consideration that the glass panel is not held firmly in place once the connection between panel and tracks have failed. Prior to the sunroof’s failure I was unaware that a TBS had been issued. I had only opened the sunroof about a dozen times and received no warning of the failure. Subaru has issued a vehicle recall 26V346 which also results in a loose glass roof as a recognized safety risk including crash, fire, health, injury. Please encourage Hyundai to recognize the safety risk of a potential crash or injury to other road users of a loose glass sunroof as Subaru has and not as a warranty issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742132June 4, 2026
SUSPENSION, WHEELS, UNKNOWN OR OTHER
I am writing to formally request reconsideration of Hyundai’s denial of assistance for the transmission failure in my 2021 Hyundai Palisade. I purchased this vehicle with the expectation that Hyundai vehicles are built to provide dependable transportation and that major components such as the transmission would last well beyond the current mileage and age of the vehicle. Unfortunately, I have experienced a significant transmission failure that has resulted in substantial repair costs. I have made every effort to properly maintain this vehicle and have acted responsibly as an owner. Given the relatively recent model year of the vehicle, I believe a transmission failure of this magnitude is unreasonable and may indicate a defect in materials or workmanship. I respectfully request that Hyundai review my case again and consider providing goodwill assistance, cost-sharing, or full coverage of the transmission repair. As a long-time consumer, I am extremely disappointed with the current outcome and hope Hyundai will stand behind its product. I would appreciate a written response explaining the reason for the denial and any options available for further review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741851June 3, 2026
ELECTRICAL SYSTEM
The digital instrument cluster on my 2021 Hyundai Palisade completely and intermittently fails while the vehicle is in motion, dropping the speedometer, fuel gauge, and all safety indicators to zero. The system also issues erroneous audio warnings such as 'wrong way driving detected' while the cluster is blank. I have documented this severe safety hazard on video multiple times over the last 14 months and provided the footage to Dublin Hyundai. Despite three separate dealership visits (April 2025, June 2025, and June 2026), the dealership refuses to repair the vehicle stating they cannot replicate the issue and dismissing my video evidence. This mirrors the exact manufacturing defect outlined in Hyundai Safety Recall 230 (NHTSA Campaign 22V353) for the 2022 Palisade. I am requesting an investigation to expand Recall 230 to the 2021 model year, as driving without a speedometer or warning lights is a life-threatening safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741410June 1, 2026
SEAT BELTS, AIR BAGS
We purchased our palisade in October of 2020 brand new from the dealer. On march 5th 2021 @ 7946 miles on the car we took it in to the dealer because the passenger rear seatbelt had released on its own when braking hard with a child buckled in a booster seat. They said they could not verify the problem. Then again on April 22 2022 @ 37,924 miles we again took the palisade back in because the driver rear middle row seat was showing buckled but it was not buckled and upon wiggling the seat belt it was turning on and off and not buckling. At that time they found the middle row left seat belt buckle not latching intermediately and said it was working again. Since then it has still continued to come unbuckled to this day. I have recently received from Hyundai a National safety recall about the issue and it's going back in for a third time now to resolve the issue. As of currently they will not be able to fix the issue because they do not have the parts and do not have an estimate of when they will be available. I also received a new National safety recall for the side curtain airbags in the third row not to the standards and are a safety concern. This vehicle has been a safety concern from the day I drove it off the lot and thank god only that we are good drivers we did not get into a accident the many many times we have been in the vehicle full of people as it could have been catastrophic and even have cause multiple possible deaths due to the failure of these different equipment during a accident. At this time this vehicle is not safe for my family to be in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740741May 28, 2026
ENGINE
My Hyundai Palisade was bought brand new in 2020. It currently has 131,500 miles on it. I noticed at around 110,000 miles that my oil was getting low before each oil change. I check my oil frequently. No oil leaks can be found. So the engine is burning oil somehow. My mechanic says Hyundai says its acceptable for it to burn oil after 100,000 miles but 2 quarts between oil changes seems excessive. Ive talked to other Palisade owners who have this year model and have the same issue. If I were not a responsible consumer and checked my oil as frequently as I do then its very possible another consumer could have burned their engine up before they knew what was happening because there is no leak just burning of the oil. This is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740607May 28, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Multiple attempts to have car repaired for a year and a half with no resolution. See attached docs. Included is a letter to Hyundai, timeline of subsequent events, warranty info. Invoices were too large to upload, there are 7 of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739252May 21, 2026
UNKNOWN OR OTHER
Driving SB on I-35 in Texas, going 70 MPH, no trucks or other cars passing, or following behind and the sunroof glass exploded. Nothing hit it. The screen was closed, so no glass fell down into the vehicle interior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737384May 12, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
After emissions campaign 9c9, downshifting using paddle shifters on downhill grades, engine failing to maintain speed. Does not slow car down like it did before, seems like no compression. Fuel efficiency / emissions over traditional transmission braking, forcing drivers to use brakes more often to avoid high RPMs. Safety Risk: The lack of engine braking can lead to brake overheating or fade on long downgrades, lack of engine braking can lead to brake overheating or fade on long downgrades. Above is what Google found [XXX] ) when i put in some key words. Here is what i wrote to a [XXX] . my 2021 Hyundai Palisade Campaign 9C in your article about the 2022 having the same downshifting issues after the Emissions recall was done. Have you heard from other 2021 owners? I use the downshift for breaking/keeping my speed down to save the breaks here in the [XXX] , [XXX] , and [XXX] mountains. Does not function as designed. "Loss of engine braking" " High Engine Revving" Did go back to dealer and drove tech around lot. I called back later and nothing they can do. 5/12/26 Went to the dealer again, for an appointment. Dealer service manager said it working as designed. Bull, was not that way before. He said if i don't like it, trade in the car.. He also said that I can't compare the Palasade to the other cars that have manual shifting. bull. I said Why have them if they don't do anything... Tried to explain that I have been driving for over 40 years and have always downshifted every car. This was fine until the emissions recall. Got no place with the dealer. Contacted Hyundai Corporate last week, and they should be following up on Wednesday/tomorrow. 5/13/26 Left VM for Sales GM at Bowser today where i purchase the car. Wrote above and more to: [XXX] Contacting you now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736257May 7, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
On April 22nd my camera worked on my car but did not prompt warnings - I was in a parking lot and was backing up and tapped the car behind me. It is then that I noticed no beeping on getting close to the car. No damage to either car fortunately as they stated I was going ever so slow. On April 23rd got it in to the Hyndai dealership service department and there was another vehicle in there for the same issue I was told by them. WELL..... was told there is no recall. They replaced a harness I was told and final bill was $1126.30. NOt under warranty because my car has 113,000 miles. I would be glad to provide the final billing. I am reporting as there seems to ba an issue with this and I would hope that it gets addressed and if so would like my bill of $1126.30 reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735473May 4, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving the vehicle ahead brake suddenly. When I applied the brake pedal, it felt abnormally stiff/stuck and did not provide Norma breaking response. Th vehicle did not decelerate as expected despite immediate pedal input. At the same time, the Forward Collision Avoidance Assist system did not activate or provide any braking assistance. Due to the lack of effective braking, I was unable to stop in time and a collision occurred. The primary concern is a potential failure or malfunction in the braking system occurring prior to impact combined with the apparent failure of the automatic emergency braking system to engage. This created a situation where the vehicle could not be stopped under emergency conditions posing a serious safety risk
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11735447May 4, 2026
SERVICE BRAKES, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
While driving, the vehicle in front of me stopped suddenly. When I pressed on the brake pedal it felt stuck and did not respond properly. The forward collision automatic braking system did not activate. This resulted in a crash. After the incident, the vehicle had fluid leaks and severe front-end damage and is not drivable. I am concerned there was brake system failure prior to impact.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11735331May 3, 2026
UNKNOWN OR OTHER
A repeated clicking sound in the door locks which is probably pointing toward a failing door lock actuator when I unlock the car or when I open any door or trunk. Then I get a "Child Safety Lock Failure" message on my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734796April 30, 2026
FUEL/PROPULSION SYSTEM, ENGINE
The vehicle would shut off when idling at lights or in reverse and have delayed acceleration after stops. It also would shut off when idling in park. I took it to the dealership summer-fall 2025 and they were too busy to investigate the issue because no alarms were present. The vehicle started doing the same thing and the check engine light came on March 2026. Now it has been in the shop for many weeks because of an fuel injector issue. The dealership service department says all 6 injectors need to be replace, but warranty won't cover them all. This appears to be a common issue with 2021 Hyundai Palisade vehicles and should be investigated for a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734433April 28, 2026
SEAT BELTS
Front seat passenger seatbelt has come unbuckled while the car is in motion. Middle row seat behind the driver the seatbelt has come unbuckled while the car is in motion many times. I've contacted the dealership in Eugene Or several times and they continue to tell me they will have more in "next week" and they will call me to schedule. I've been waiting for many months. The seatbelts come undone so often in the middle row that I won't let anyone sit there. I've reached out to the customer service number and was also told the dealership will call me. I feel my car is unsafe since the seatbelts could come off at anytime. This is a known recall as of September 11, 2025. Recall number 25v607000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734235April 28, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
Whilst driving on the highway, the passenger rear quarter glass detached from the car and flew into the bushes on the side of the road. I heard a whistling sound coming from the inside of the car. I checked to see if one of the windows had been opened, yet they were all closed. I figured I would check the car when I got home to see where the disturbance was coming from. Yet while I was in the right lane, traveling at the speed limit of 70 mph, the passenger RR Quarter Glass Panel detached from the side of the car. The panel was lost in the bushes but most likely shattered on impact. This may be the result of a bad urethane bead when securing the panel during assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733162April 22, 2026
ENGINE, ELECTRICAL SYSTEM, SEAT BELTS
The engine oil system failed due to a persistent oil leak that was present from the time of purchase on December 16th 2024. The vehicle is available for inspection upon request and is currently immobile due to a completely seized engine. My safety was put at serious risk because the vehicle has no functioning low oil warning indicator to alert the driver of critically low oil levels. I was driving this vehicle regularly for work with no indication whatsoever that the engine was losing oil. A seized engine can cause sudden and complete loss of vehicle control which puts not only the driver but other drivers and pedestrians at risk. This failure occurred without any warning while the vehicle was in regular use. The oil leak was brought to the selling dealership, Auto Merchants Inc. in Plano Texas, for repair on January 6th 2026. They kept the vehicle overnight and confirmed it was fixed. The problem was not resolved as the vehicle continued losing oil. On March 3rd 2026 I discovered the engine was completely empty and added 6 full quarts of oil with no warning light appearing. I also contacted Hyundai consumer affairs and the Hyundai dealership directly who confirmed the manufacturer warranty had already expired at the time of purchase on December 16th 2024 and declined to cover the repair. The vehicle has not yet been formally inspected by the manufacturer or insurance representatives. The dealership serviced it on January 6th 2026 and claimed the leak was repaired however the engine seized on April 20th 2026 due to continued oil loss. There were zero warning lamps or indicators of any kind prior to the engine seizing completely on April 20th 2026. No low oil warning light appeared at any point during the 4 months I owned this vehicle despite the engine running completely out of oil on three separate occasions. The only symptom prior to full engine seizure was the vehicle sputtering when coming to a stop on April 19th 2026, one day before the engine seized completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732982April 22, 2026
POWER TRAIN
I own a 2021 Hyundai Palisade and have experienced a complete transmission failure that I believe Hyundai had prior knowledge of and failed to address. Before my warranty expired, I contacted the dealership several times to report transmission symptoms I was experiencing. I was told that because no diagnostic code had been produced at that time, there was nothing they could do. Eventually, my check engine light came on with a P0741 code — Torque Converter Clutch Circuit Performance. When I brought the vehicle in, the dealer flushed the transmission fluid, which came out dark and contaminated with metal particles. After running the vehicle, the fluid was still dark, indicating active internal damage already in progress. The dealership has now told me I need a full transmission replacement at my own expense. I am the second owner of this vehicle with approximately 105,000 miles. I have since learned that Hyundai issued Technical Service Bulletin #20-AT-005H-1 specifically addressing the P0741 code on the 2021 Palisade, instructing dealers to replace the solenoid and valve body harness. This repair procedure was never applied to my vehicle despite my early report of symptoms. I believe this is a known defect that Hyundai has failed to escalate to a recall, leaving consumers like me with thousands of dollars in repair costs for a problem the manufacturer was already aware of. I am requesting that NHTSA investigate this issue and consider whether a recall is warranted for the 2021 Hyundai Palisade.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732438April 20, 2026
UNKNOWN OR OTHER
I was driving, the car was making a noise and shaking. No warning lights were on indicating anything wrong. All of a sudden the entire car lost power while I was driving highway speeds. I tried to turn back on and everything was flashing. Turned back off. Turned on and car turned on. Still making noise. No warning lights. Then it happened again while driving. Got the car home parked. It’s lucky that no one hit me as I wasn’t moving on a highway and had my child in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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