Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11518872April 25, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516708April 12, 2023
TRAILER HITCHES, VISIBILITY/WIPER
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516493April 11, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515114April 3, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512375March 17, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510651March 7, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V633000 (Trailer Hitches). The contact stated that the fuse was removed and that the exterior lights became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 41,891.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509598February 28, 2023
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard abnormal rattling sounds coming from the front driver's side ceiling. The vehicle was taken to the dealer approximately six times. The dealer test drove the vehicle and diagnosed that the abnormal sounds were coming from front driver's side headrest. The dealer replaced unknown components of the headrest; however, the failure persisted. The dealer informed the contact that they could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,431.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509242February 27, 2023
ENGINE, VEHICLE SPEED CONTROL
While driving my Hyndua Palisades on the Southern State Parkway at 55mph, my car shut off. When it happened, I didn't know what was going on. All of the lights on the vehicle went off, and then it shut off while I was still driving it. My 11yr old son and I could have been killed. When is Hyundai going to address the significant problem? My son no longer wants to ride in my car because he has been traumatized by this incident, and I cannot blame him. I have avoided driving on major highways because of this issue. I should not be experiencing this problem with a car that isn't even 3yrs old. How isn't anyone stepping in to ensure Hyundai takes care of this LIFE THREATING PROBLEM? What is Hyundai waiting for, someone to lose their life while driving their vehicle? If you are thinking of getting a Hyundai, DONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508929February 24, 2023
SERVICE BRAKES
My local dealer pulled the 40 amp fuse the vehicle's trailer wiring harness because of NHSTA issue: OMB Control No.: 2127-0004 / Part 573 Safety Recall Report 22V-633. The fuse was pulled in August 2022 (6 months ago), I received a mailed notification from Hyundai, and then they marked the recall as being complete in their website. To date, I have not received any information from Hyundai about the replacement part and we have not been able to use the vehicle for towing in 6 months. I called Hyundai customer support today, and they still do not know a date when the remedy part will become available. We bought this vehicle for vacations to tow our travel trailer. If this vehicle cannot safely tow a trailer for the foreseeable future, I would like compensation and/or the option to sell the vehicle back to Hyundai. What are my options
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507368February 15, 2023
STEERING, VEHICLE SPEED CONTROL
The vehicle accelerated 4 times on its own to the point where i got scared. In addition, it shakes so bad between speeds changes. At first, i thought i got hit by another vehicle from the back. Moreover, over the past two (2) months, the steering wheel has been making some noise as if a plastic bag was being moved. I hope this description makes a sense in regard to the steering wheel situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507362February 15, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the dealer had performed an interim repair. The contact stated that the dealer had inspected the tow hitch module and removed the fuse and disabled the trailer hitch operation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The final remedy was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN tool showed no open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506138February 7, 2023
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Sudden powertrain failure. Car started to decelerate on its own. The car started to vibrate when accelerator was pressed. Car was in high speed and could have stalled and the passengers could have been killed. Hyundai has refused to honor the powertrain warranty and has attributed the entire transmission failure to bad gas which is very very unlikely. Have contacted Hyundai USA and got no substantial help. Hudson Hyundai is the dealer and is notorious in their treatment of customers. The company needs to issue a recall of 2021 pallisades before a major accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504612January 31, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503198January 23, 2023
STEERING: STEERING WHEEL/HANDLE BAR
The steering wheel leather on my car has started cracking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500725January 8, 2023
UNKNOWN OR OTHER
Driving down I-5 and heard an extremely loud explosion above driver and passenger seats. Upon inspection at home, the sunroof has shattered with a hole directly in the middle of the unit. No debris or vehicles were in front of the vehicle during the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500475January 6, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
While driving our Palisade on the freeway, the sunroof exploded without warning. Fortunately, the sunroof was closed and we had the internal compartment closed and no one was behind us on the freeway. So the glass did not enter the vehicle or hit another vehicle. But if the indoor compartment was open then glass would have entered into the vehicle and striking individuals in the car. The shattered glass did do damage to the top of our car (i.e. scratches deep enough to take off the paint completely). Based on online forums, and one law firm’s (based in Connecticut) website, this is a known problem with the Hyundai Palisade. It also appears that the NHTSA is investigating the Kia Sorento for this same problem. Thus, the problem has been replicated in other vehicles and Kia/Hyundai are aware of the problem. Our vehicle has not yet been inspected by anyone (we are taking it to the dealer in the near future). There was no warning that this was going to happen, it just sounded like a gun was being fired in our car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499376December 29, 2022
VISIBILITY/WIPER
Windshield on 2021 Palisade cracks easily i had two cracks developed within 3 days of each other. Cracks easily developed into a 2 feet crack
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499048December 27, 2022
VISIBILITY/WIPER
While driving down the highway a truck in front of me slings a rock into my windshield. Watched this small crack run all the way across my windshield shortly after. These windshields are too fragile. I have never experienced this with any other vehicle I have owned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495272November 29, 2022
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494782November 24, 2022
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The is no incident yet I am writing to file a complaint as to the extend time that we owners of said vehicle got recall notices and follow up notices, but yet no fix appears to be had in the immediate future. So I have to remove and replace a trailer harness fuse everytime I need to use my hitch to avoid a fire and potentially losing my house since my garage is attached. When paying $50K on a car you should not have to part outside away from you house for this long extended period because the manufacturer can't figure out what the fix is. Also the wiper motor recall-would think this would be an easier fix-yet nothing resolved on that either after several months of notices and waiting. Someone needs to press Hyundai to get on it!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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