Hyundai Palisade Complaints (2023)

409 consumer complaints on file.

#11617171September 30, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I was driving about 40mph on a sunny, dry day, and approached a red light. I depressed the brake, and rather than stopping, the brake vibrated and the car continued to coast an additional 2 car lengths. On a second occasion, about 2 months later, I was driving about 25mph on a sunny, dry day, and I came to an intersection. I applied the brake, and again, rather than stopping, the brake vibrated and the car coasted into the intersection. There was a car coming, so I had to honk the horn repeatedly to alert the other driver that my car was not stopping. I took the car to the dealership. They have been unable to reproduce the problem, so they insist that nothing has happened and they want me to take the car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616905September 27, 2024
VISIBILITY
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, there was a loud popping sound coming from the roof of the vehicle. The contact drove the vehicle off to the side of the road to inspect the roof and became aware that the center of the sunroof glass had shattered. The contact immediately pulled the shade to prevent glass from falling inside the vehicle. The vehicle was not taken to a dealer; however, the contact called a local dealer to schedule the replacement of the sunroof glass. The dealer advised the contact to schedule an appointment with an automotive glass specialist. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,602.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616797September 27, 2024
SERVICE BRAKES, POWER TRAIN
When applying the brakes at slower speeds the over-sensitive ABS violently activates causing temporary brake loss and shaking of the vehicle. This has been addressed at Hyundai dealership and symptoms were confirmed from the service advisor. I was told that this isn’t normal operation per Hyundai. Regarding another issue. The transmission will shutter combined with 3-5 second delay when up-shifting during acceleration. I was told by Hyundai dealership that is also “normal”. If this is “normal” then why has this concern just started developing. If this is normal, why hasn’t this transmission done it from day one when we purchased the car. We are not happy Hyundai’s attempt to sell us on this falsehood! These are definitely safety concerns and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616576September 26, 2024
SERVICE BRAKES
At times, when going over bumps, the brake pedal feels hard and hard to push to the floor. Other times, the brake pedal shakes and the vehicle feels as if it is shaking. The vehicle does not stop when brake pressure is applied. At other times the brakes lock up and I skid across pavement. There are never ABS lights on the dash though. I have replicated this issue with a technician in the vehicle. The dealership has documented that they have been able to recreate this issue multiple times. The dealership even replicated the issue in a demo model the sales manager drives. This vehicle is unsafe. I have slid out into oncoming traffic multiple times now. I almost ran into my own home because the brakes would not work. At times, my brakes lock up going over uneven surfaces. The issue occurs frequently in parking lots, where I am afraid to hit a pedestrian. The vehicle drive, other drivers, passengers, and pedestrians are put at risk by this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614551September 14, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
The ABS braking problem has not been mentioned to Hyundai or any other company or organization to date as it was just recently experienced. I recently put unscreened millings on the road end of my gravel driveway. When coming to a slow stop before entering the public road I now experience the brake vibration or chattering with deminished braking responce. Fortunately, I have not experienced this while driving on a public road in 35,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614516September 13, 2024
SERVICE BRAKES
Leaving parking lot. Approaching Exit to street to turn right. Going slow and applying the brakes. Hit a small crack or pothole in the pavement and the ABS kicks in. Brake shutters when abs occurs, but braking pressure is very light and car almost rolls into intersection. I think I had to quickly release brake and step on brake again to be able to stop the vehicle. It happened very quickly Vehicle is 1 year old. No lamps or codes. Happened again in similar situation. Trying to stop at lower speed. Hit a bump or loose gravel. Abs kicks in and braking pressure is drastically reduce even after getting past the crack or gravel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614507September 13, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
Was driving on the freeway today when I heard a crazy exploding sound. I thought it was a gunshot. Then I heard stuff falling off the roof of my car. Apparently my sunroof spontaneously exploded which was Terrifying!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614485September 13, 2024
SERVICE BRAKES
I steep on the brakes when I was coming to a gas pump when I did that the car started to shake. It's seams it's was the ABS I thought the car was not going to stop. I had to press the brakes all the way down for the car it stop. I thought for sure I was going to hit the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614096September 11, 2024
VISIBILITY/WIPER
Back seat window glass (both sides) are cloudy/foggy to such a degree that it obscures visibility, especially in direct sunlight. While backing out of driveway, could not see a child on bicycle and nearly hit him. He yelled out loud enough that I slammed on my brakes. Have had similar incidents when backing out of parking spaces and turning corners. Dealership replaced driver side with new glass about 10 days ago but new glass is just has defective as original glass. Refer to attached photos. The cloudiness is not as evident in low light conditions. First noticed it a few days after purchasing the vehicle new in August of 2022 but thought it would clear up on its own. Incident with boy on bicycle occurred on 8/21/24. Obviously this is a defect in the glass manufacturing and is an unsafe and dangerous condition. No one at Dealerships seem to take it seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613868September 10, 2024
SERVICE BRAKES
The ABS seems to kick in over aggressively. It will kick in and the brake pedal gets all jiggly on slight changes in road situations. For example, going into my driveway, driving over a manhole cover, etc. This has felt dangerous in several instances if I'm slowing down for a red light and the ABS kicks in and significantly increases my stopping distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613818September 10, 2024
SERVICE BRAKES
When slowing down from a slow speed the car will begin to shake. This is intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613793September 10, 2024
SERVICE BRAKES
When hitting a pothole or bump at low speeds the braking system fails and does not brake. As if the abs system engages and leaves me going further when i need to stop. This problem always happens on the same street where i live
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613173September 7, 2024
SERVICE BRAKES
My wife nearly crashed into a vehicle because the brakes on her 2023 Palisade would not work! I researched and she is not the only one this has happened to. It seems to be a known issue but there is no recall assigned to this, which is a huge safety concern for my wife and for our daughters, which were in the car when this happened. It could have been much worse if the brakes failed and the car were to drift into cross-traffic! This needs to be addressed immediately before someone gets seriously injured or even dies! In the meantime, our Palisade will not be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613172September 7, 2024
SERVICE BRAKES
The car would not brake when approaching a stoplight and I nearly ran into the vehicle in front of me. I had my daughters and a friend of theirs in the car and it could have been disastrous if I were to have not been able to brake and drove into cross traffic! This issue needs to be addressed immediately before someone gets seriously injured or dies!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612928September 5, 2024
ENGINE
Within the first month after the purchase in late August 2022, the car would shake when turning onto road. Depressing the gas peddle did nothing. The speedometer would not go over 20 mph, but the car was not moving, only coasting. The RPM would jump to over 3000 RPM. Again, the car is not moving, only coasting. There was no engine noise, only the sound of the gas pedal hitting the floor. Subsequent pumps of the gas peddle did nothing, but about 20-30 seconds of this behavior, the car would start to kick into Drive. There were no instrument panel alarms, warnings, or lights. By October 2022, the problem occurred every time I drove the car first thing after it had been off for several hours. For the rest of Fall, Winter, and Spring with temperatures under 30 degrees, this problem would occur. I have to use one of 2 highways to leave my home. Both highways were dangerous for this problem. I had to wait for no traffic as far as I could see, but with coasting speeds and no control, it didn't take long for traffic to catch up. In some cases, after a turn onto a highway or 2-lane busy street, there was no where to coast off the road. I used hazard lights a lot, but it was clear that the danger was significant. The third cold weather season is coming soon. The problem will most certainly occur has it has every year since we purchased it. The problem seems to occur at intersections where this is a greater than 5% grade. It does not occur on a flat grade. The dealer tells us that unless their diagnostic equipment from Hyundai USA cannot detect a problem, then they cannot do a repair. Even though the technicians witnessed the problem away from the dealership, they cannot make it fail at the dealership. They want to keep the car for days or weeks, but we've been through this and I turned them down. Hyundai USA keeps telling me to file a claim, which I did. To date, I have not received any further correspondence since I filed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612726September 5, 2024
SEAT BELTS
The driver seat belt only locks sometimes. It also will unlock while driving. This is a safety issue if I'm in an accident I can be thrown from the vehicle. I contacted the dealership and they advised no recall has been attached to my VIN but it is under warranty still so they can fix. When the seat belt unlocks the seat belt light is triggered and the alarm goes off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612052September 1, 2024
UNKNOWN OR OTHER
While the car was in motion all the warning lights started going off for Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning saying that they weren’t working and then the power steering turned off all the dash lights came on like the check engine, the oil light, battery, Car lock, Abs, Traction on and off, Tire pressure etc. then the engine turned off and would not start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611148August 27, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Over sensitive ABS when going over bums or bumpy roads the breaks get really hard , makes a loud cranking noise and break peddle starts shaking really bad unable to bring the car to a complete stop I’ve taken it in and they said they couldn't mimic that reaction. It feels very unsafe specially when you have little kids in they car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610099August 21, 2024
SERVICE BRAKES
*Conditions: sunny, dry, about 70 degrees While driving at a lower speed (< 20 MPH), I started applying my brakes just before going over a railroad track. After starting to initially slow down, I crossed the railroad tracks and my brakes started pulsing very loudly but were no longer slowing down the car. Despite breaking about 5 to 6 seconds before the car in front of me, I just keep on rolling right up to the point where I was going to hit them and then the auto-safety stop slammed my car to a halt. I may have actually hit them, it was hard to tell. The driver even pulled over, got out and looked at their car, but gave me a thumbs up as if I didn't hit them. I'm extremely concerned that my brakes didn't work in perfect conditions when starting to break with PLENTY of time. I just went online to see if this has happened to others because it was so crazy, and it looks like there are numerous stories just like mine (i.e., when breaking on a bumpy surface). How in the world has this not been recalled?!!! My car has less than 20k miles on it and it has been regularly serviced via Hyundai dealerships. I have dashcam video to verify/corroborate my story. You can see that I was going slow to begin with, started breaking well before I needed to, you can hear my breaks grinding loudly, and the car is just not stopping until the last second before I'm about to crash where it slams to a halt from the automated stopping system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609386August 19, 2024
SERVICE BRAKES
ABS system activates when braking is applied over rough dry roadways, such as railroad tracks, rubble strips, or general bumps in the road, (minor potholes or manhole covers.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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