Hyundai Palisade Complaints (2021)

448 consumer complaints on file.

#11642064February 11, 2025
ELECTRICAL SYSTEM
When turning on the child safety locks, the doors repeat a clicking sound for a few minutes sounding as if the doors are locking. After the noise stops, the dashboard shows the message "child safety lock failure". My small child has been winding the window down since I cannot lock the windows and doors properly. I am afraid she will get a body part caught in the window or open the door while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641782February 10, 2025
SEAT BELTS
Driver and passenger seat belt buckle unlatch by itself while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641659February 10, 2025
SEAT BELTS
The 2nd row, passenger side seat belt came unbuckled while we were driving. Then we started struggling to get it to click in. Now it won't close at all. I read online that this seems to be a common issue and that NHTSA started an investigation so I wanted to share my experience. I am bringing it into the dealer today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640828February 5, 2025
SEAT BELTS
Front row and 2nd row seat belts will randomly unlatch. I'll be driving and suddenly hear the seat belt unlatch which then triggers the audible seat belt alert. No idea what is causing this. The issue will also happen wven when im parked. I'm purchased the vehicle brand new, I'm the sole owner and driver of this vehicle. It's currently has 42,862 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640223February 2, 2025
SEAT BELTS
Multiple times the drivers seat seatbelt became unlatched while driving despite being buckled adequately
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639893January 31, 2025
SEAT BELTS
The seat belts are often difficult to latch. On many occasions, they have come unlatched on their own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639366January 29, 2025
SEAT BELTS
Second row behind driver seat, seatbelt keeps unlatching spontaneously
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639164January 28, 2025
SEAT BELTS
Seat Belt once again unlatching randomly after confirmation and repair conducted 11/2023 on vehicle.Children sit in this seat and could be ejected from the vehicle. Lights on dash light up when seatbelt unlatches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638714January 27, 2025
SUSPENSION
The rear suspension is not working. The SUV bounces around like a roller coaster. This occurred somewhere around 30,000 mile mark. Before that, the ride was smooth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638245January 24, 2025
SEAT BELTS
On two separate occasions, the front passenger side seat belt has disengaged during driving. There was no warning when this occurred. The seat belt monitor was off (indicating it was appropriately latched) when this occurred. The entry of the seat belt is very soft and does not latch appropriately. I have brought this up to the hyundai dealership I have my car serviced at and am awaiting an appointment to address this concern. Unfortunately, they are unable to get me in for an appointment for 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638120January 23, 2025
SUSPENSION
Rear shock failure causing bouncy uneven drive, confirmed with visibly leaked fluid. Dealership contacted, awaiting investigation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637443January 21, 2025
SEAT BELTS
All seat belts do not always click securely. They require you to push and pull a second time for the seat belt to fully engage. Sometimes the seat belts unclick while we are driving down the road. This has been happening since we purchased the vehicle new and the dealer won't acknowledge the issue or do anything to resolve it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636953January 19, 2025
SEAT BELTS
The seat belts unbuckle on their own while driving. They are fully engaged and the safety light indicator turns off but then as you are driving they will intermittently unbuckle themselves. I have taken it to the dealer several times and have been told it’s a corporate issue and there is nothing they can replicate so they can’t do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635555January 12, 2025
SEAT BELTS
2nd row captains chair seatbelts spontaneously release without pressing button. This has happenned on both sides and multiple times. The issue occurs even after driving for a bit after hearing the click and tugging on the seatbelt to confirm initial latching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635389January 11, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On expressway traveling through Atlanta, changing lanes with plenty of clearence using signal at approximately 55 mph when suddenly alarm sounded and breaking system engaged bringing car to almost complete STOP. COULD NOT ACCELERATE and fortunately made it to berm area without causing SERIOUS accident. Turned engine off and restarted vehicle and continued on my way. Had vehicle checked at dealership and they said “all checked out and we found no diagnostics problem”. Also weren’t able to duplicate incident. I hope to God I AM UNABLE to duplicate the incident and cause fatalities including myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635342January 10, 2025
UNKNOWN OR OTHER
I was driving down [XXX] and the moonroof glass exploded out of the roof into the traffic behind me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635133January 9, 2025
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact stated while the vehicle was parked, the safety belt on the rear driver's and passenger's side seats would unintentionally unlatch. No warning light was illuminated. The vehicle remained at the place of residence. A dealer was contacted however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634880January 8, 2025
SEAT BELTS
Seat belt on front passenger seat randomly comes unlatched while driving. I asked my dealership to review this in May 2024 and then again in 1/2025 as it keeps happening. The seat belt is clicked and suddenly comes loose and then the seatbelt alarms start going off. Dealership has not been able to replicate. I would say this has happened about 6 times since I started noticing it. The dealership since they can't replicate, they won't pay for it. And say no recall. I am paying for the dealership to change out the seat belt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634797January 8, 2025
ELECTRICAL SYSTEM
Child Safety Lock Failure notice - both parked or driving, I will hear a clicking noise coming from the doors. Sometimes I will receive a Child Safety Lock Failure error message on the dash. This would sporadically continue to happen while driving and even if my vehicle is parked and off and I happen to do something like open the doors. The vehicle has been serviced numerous times by Hyundai dealership and the door actuators have been replaced but the problem persists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634742January 7, 2025
SEAT BELTS
My second row passenger side sealtbelt unlatched itself without notice when driving on the highway at 50 miles per hour. My grandson was sitting in his booster seat when the seatbelt unlatched! It was a frightening ordeal! We were on an expeessway with limited availability to pull over. The adult passenger in the other second row seat made several attempts to secure my grandson's seat belt after it unlatched, while the car was in motion, unsuccessfully. We purchased this vehicle 2 months ago from a dealership. As soon as we got the car, both of the second row seatbelts were very hard to lock. Several attempts had to be made to get them to lock every time they were used with a child seat. The vehicle is available for inspection. The problem has not been reproduced or confirmed by a dealer or independent service center since this happened today. I have made an appointment with a dealer to have my seatbelt replaced in 2 weeks. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps pr messages that indicated this problem. Once again, there were symptoms of the problem because when we first got the car, we had to make several attempts for both 2nd row seatbelts to lock when used with a car seat.it was highly annoying!!! But I had no idea the seatbelt would ever unlock itself. Scary!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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