Hyundai Palisade Complaints (2025)

236 consumer complaints on file.

#11676742July 28, 2025
UNKNOWN OR OTHER
I leased a brand-new 2025 Hyundai Palisade (Calligraphy trim) on June 27, 2025. Immediately after delivery, I noticed the rear air conditioning system was blowing only hot air, making the third-row seats unusable during summer. Despite calling the dealership and Hyundai Corporate right away, I was unable to receive a timely resolution. I had to take the vehicle in for service, which took several days due to part delays and multiple failed repair attempts. During that time, I was denied a loaner vehicle and had to rent a replacement at my own expense. The issue disrupted my plans, cost me money, and caused significant stress. I believe this is a quality control issue in the climate system, and Hyundai’s inability to promptly fix it made it an unsafe situation for families relying on the vehicle for travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676741July 28, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on the highway using the adaptive cruise control feature in my 2025 Hyundai Palisade, the vehicle suddenly and aggressively braked for no reason — even though there was no vehicle or obstruction ahead. This happened in normal highway traffic and caused vehicles behind me to brake suddenly, putting me at extreme risk of a rear-end collision. It was a very dangerous and terrifying experience that made me unable to use the cruise control feature since. For a brand-new vehicle with advanced safety features, this type of malfunction is completely unacceptable. Hyundai has not provided a proper explanation or resolution. This poses a serious ongoing safety risk to myself and others on the road and must be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676739July 28, 2025
SERVICE BRAKES
While turning into a driveway at low speed (approximately 5 mph), I attempted to brake, but the brakes did not respond properly. The vehicle began to bump and resist braking, and failed to stop when expected, causing me to hit a fence. This model is equipped with automatic braking and collision avoidance systems that should have activated, but they failed to engage. This was a concerning failure for a brand-new vehicle equipped with advanced safety systems. Hyundai has not provided any clear answers or support. This appears to be a malfunction in the braking or electronic safety systems, and I believe it poses a serious risk to other drivers and pedestrians
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11676525July 27, 2025
SERVICE BRAKES
[XXX] - The brakes on Hyundai Palisade make grinding sound when backing out of my driveway. [XXX] - The brakes on Hyundai Palisade make grinding sound when as I was turning into the bay at car wash. [XXX] - As I was approaching stop sign brakes made grinding sound, vehicle was not slowing down and I had to pump the brakes 3 times. The brake pedal went all the way to the floor. If another car would have been in front of me, I could have hit them from behind. [XXX] - The brakes on Hyundai Palisade make grinding sound as I approach stop sign. Dry Blacktop surface. I do not feel safe driving this vehicle. My husband verified this as well and has video of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676454July 27, 2025
SERVICE BRAKES
ABS activates when pressing the break slightly bumpy or uneven pavement causing a longer then normal stopping distance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676128July 25, 2025
SERVICE BRAKES, SUSPENSION
driving down gravel and uneven road when trying to break at stop sign. Car would not slow down or break as another car was coming down the road. At this time is when I pushed the break petal all the way down car was still not slowing down, the car started to do the death wobble, shake violently and vibrating, pulsing back and forth side to side up and down, steering wheel shaking. I had to let off the break and press the gas to hurry and speed up before the oncoming car hit me with my 2 small children inside. I have taken my car to the dealer ship and they told me there is no recalls for the 2025 Hyundai palisade my car has 5,036 miles on it bought it brand new off the lot, the service representative states they will look into it that it may take 24-48 hours to get back to me, but this may also be a suspension component but they will look into the incident. There were warnings signs and I take this route everyday every time I would break I could never fully press the break down as it would start shaking and make metal on metal noise and I would have to ease off the break petal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676016July 24, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving at slow speeds the car’s ABS system kicked in when we transitioned from the road to the parking lot. The parking lot was an even surface and only a slight bump to drive into it. This has happened twice already and the car has 360 miles on the odometer. So comforting! Such great quality !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675793July 24, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION
The Lane Guidance and Lane assist malfunctions / failures numerous times at highway speeds. The vehicle tried to forcibly steer me into the next lane for no reason. Typically a vehicle is approaching from the rear and the acting by the Palisade would have caused a serious accident. This has been documented numerous time since November 25, 2024. The steering places excessive force on the steering which is very traumatic on the highway driving at posted speeds. In the event my wife was driving the 2025 Palisade, she wouldn't have been able to keep the vehicle centered in the lane, due to the forces on the steering wheel. This has occurred numerous times over the past 8 months. No real help from Hyundai Corporate Cust Serv, since Dec 2024. Claim 40091189 While going down a 4 lane road, Babcock Road, Palm Bay FL, the at around 40 mph the vehicle immediately reduced my speed to 20 mph. This nearly caused a major accident. There was no reason for the drop in speed so abruptly. I had not touched any controls, cruise control was not on, there wasn't a school zone. Something caused the vehicle to reach that way immediately. By pushing on the gas pedal did nothing. It remained at around 20 mph till I was able to turn off into a parking lot and the engine turned off. There are numerous intermittent problems with this 2025 Palisade that need to be addressed be for the vehicle causes a major accident and lives lost. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. The vehicle has been back to dealerships 6 times and no real troubleshooting took place. This has caused numerous near death traumatic experiences. 2025 Palisade is very dangerous at highway speed with the additional Steering safety features turned on. There are photos, videos and other documentation available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675578July 23, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Getting out of a parking lot onto the road with my family in the car. The car would not break in spite of hitting the breaks before making the turn onto the road, the oncoming vehicle stopped int time to prevent a T-Bone crash . After looking online , seems like a known issue with this model and the Hyundai will not acknowledge it. Please take action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674972July 21, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the vehicle failed to stop, and the vehicle was shaking and slid until stopping. The contact stated that the failure had occurred several times. The contact was fearful of driving the vehicle due to the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that a complaint had been filed on behalf of the contact with the manufacturer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674742July 19, 2025
SERVICE BRAKES
ABS brakes engage at slow speeds and make it impossible to stop fro 3-5 Seconds. It's happened 2 times and we just leased the car, it's been less than 1 month in our possession and has already experienced this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674504July 18, 2025
SERVICE BRAKES
While pulling into a parking spot, i was applying my breaks and the abs kicked in when we did a bump nearly causing us to run into the concrete pylon. This is not the first time it has happened but the worst its done this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674448July 18, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX] at [XXX} I was exiting [XXX] using the [XXX] exit. As I approached the end of the ramp at approximately 15 miles per hour, the Automatic Braking System engaged unexpectedly. There were no warning lights on the dashboard. The road conditions were dry. The vehicle was not stopping, and I came within inches of rear ending the vehicle in front of me at the red light. I contacted McGovern Hyundai in Wilmington, MA, and a service appointment is scheduled for 7/21. The vehicle has approximately 5,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674022July 16, 2025
VISIBILITY/WIPER
We have had two chips in the windshield in approximately 7 months of ownership, which have resulted in spiderweb type cracks in the windshield. One of the cracks is in the field of view for the driver which creates an impairment/distraction. I believe that the windshield may be defective based on the numerous reports of this issue that I have researched on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673800July 15, 2025
SERVICE BRAKES
Slow speed over bumpy area, when i tried to gently stop it felt like abs kicked in and I couldnt brake, car wasnt stopping and was scared I was going to hit the car in front of me. Only managed to stop cause i hit the brakes really hard and then it shortstopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673774July 15, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On June 30th, I turn right, into a parking lot. I take an immediate left and pull up to a stop sign at the end of a fast food driveway. There is about a 30 ft distance between turning right off of the main road and stopping at the stop sign. While attempting to brake, they lock up and skid. I have a scared foster child in the car. I was unable to brake, only using my right foot. I have to apply pressure to finally be able to get it to stop, with my left foot as well. While doing this, I hit my left, big toenail on the brake pedal and rip half of it off. Upon a quick Google search, looking for issues with the brakes, I discover that there is a current lawsuit for 2023-2025 Palisade models for ABS and traction control issues. Clearly this is a reoccurring issue. I take my brand new car into the Hyundai service department to have a look at the brakes. They see nothing wrong.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11673655July 15, 2025
SERVICE BRAKES
ABS not working property. Breaks will skip and pulse when breaking at low speeds on uneven roads or small bumps resulting in longer distance to break. Hyundai service states no known issue with 2025 ABS and states I would have to pay to have it looked at. I bought it in March 2025 and issue started one week ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673485July 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, POWER TRAIN
1) Transmission sticks and doesn't shift at higher speeds, had dealer look at could not replicate. I have had many instances of this happening. Safety issue is this usually happens when accelerating to get on freeway or passing someone and then I need to back off gas pedal to get it to change gears 2) Anti collision warning goes on for no reason - has not engaged brakes. Safety issue is both times I hit the brakes thinking i was going to hit something but there was nothing in front of me.- will talk with dealer service manager this week 3) Anti lock brakes engaged at a normal stop - this could have caused an accident. I was able to stop car going into intersection by slamming breaks on - this has happened twice. Huge safety issue as I was entering a intersection and had trouble stopping the car. will talk with dealer service manager this week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673381July 14, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unknown. In a span of 15 minutes, I encountered 3 events in traffic where accidents could've occurred. I was in the middle turning lane, completely stopped. I tried to accelerate and start left turn when the car shut down, all lights on dashboard lit up. There's an alert saying push P (park) and restart engine. It took 2 or 3 times of trying to get the car to start. Once started the engine and oil lights came on. They went off soon after. Luckily, the car stopped before the turn started or there may have been an accident. I continue my drive down the street, come to an intersection where I slowly brake, the front passenger tire hit a pothole and the car slid into intersection (my foot still on the brake) instead of coming to a compete stop before the intersection. Again, accident avoided only because the oncoming traffic passed before car slid forward. Lastly, trying to get home safely and shaken badly, I come to another intersection. I'm the first car with 4 cars behind me. I'm completely stopped at a red light. The light turns green, I attempt to accelerate to move through light and the car shuts down again. All lights on dashboard light up, the emergency brake is automatically engaged and I spend the light cycle trying to get the car to restart. I had to release the emergency parking brake, put car in park, try to push start button. Last steps repeated more than once. Thank goodness the cars behind me were paying attention and didn't drive based on the light being green. There was no warning for any of these events. It was extremely scary and I don't trust the car to drive it further. I'm having it towed to the dealership for inspection. This is a 2025 with 636 miles on it and about 8 incidents regarding safety since purchased less than 2 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673243July 14, 2025
SERVICE BRAKES
I can come to a complete stop and then will notice the car start to inch forward with foot still on brake which then, I’ll push foot down as far as it’ll go to stop car again. I’ll brake, stop car, put it into park and the entire car will jerk forward. I’m nervous this is going to cause an accident. The car is 2025 with ~600 miles. This is a daily issue since purchase. Appointment scheduled with dealership but they never seem to find anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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