Hyundai Elantra Complaints (2013)
1,324 consumer complaints on file.
- #10534274August 8, 2013AIR BAGS, VEHICLE SPEED CONTROL
WAS ABOUT 2 TENTHS OF A MILE FROM A STOP SIGN. AS I WAS BEGINNING TO MAKE MY APPROACH, THE CAR ACCELERATED, LURCHED FORWARD AND SPED ACROSS A FOUR LANE HIGHWAY BEFORE I COULD REACT. THE CAR WAS T-BONED ON THE PASSENGERS SIDE. THE IMPACT STRAIGHTENED MY VEHICLES TRAJECTORY FROM 90 DEGREES TO ABOUT 30 TO 45 DEGREES. I THEN IMPACTED A GUARDRAIL WITH A SOMEWHAT NEARLY HEAD-ON ANGLE. AFTER I WENT THROUGH THE GUARDRAIL I THEN IMPACTED A TREE HEAD-ON WHICH BROUGHT THE VEHICLE TO A STOP. MY PASSENGER'S SIDE CURTAIN AIR BAGS DEPLOYED BUT THE FRONT (DASH) AIR BAGS DID NOT. MY PASSENGER RECEIVED A BROKEN COLLAR BONE, FRACTURED RIB, SCALP LACERATIONS (STITCHES), A CONCUSSION AND MULTIPLE BRUISES FROM HEAD TO TOE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10533960August 6, 2013STEERING, AIR BAGS, SUSPENSION
WHEN I DROVE THE NEW CAR OFF THE LOT IT BEGAN PULLING TO THE RIGHT, BUT SINCE WE BOUGHT IT LATE ON A FRIDAY AFTERNOON I COULDN'T DO ANYTHING UNTIL THE FOLLOWING DAY. THE PASSENGER AIR BAG LIGHT ALSO CAME ON (I'M REFERRING TO THE LIGHT BY THE TACHOMETER, NOT THE ONE BELOW THE RADIO). BLUELINK PERFORMED AN INSPECTION REMOTELY & SAID TO TAKE THE CAR TO THE DEALERSHIP ASAP. THE FOLLOWING DAY WE TOOK THE CAR BACK TO THE DEALERSHIP & THEY SAID THEY NEEDED TO KEEP THE CAR UNTIL MONDAY, BUT WE WERE MOVING TO A DIFFERENT CITY THEREFORE WE WOULD HAVE TO TAKE THE CAR TO A DEALERSHIP IN OUR NEW CITY INSTEAD. I TOLD THE STORY TO THE SERVICE DEPT, LEFT THE CAR THERE AT THE NEW DEALERSHIP, 2 DAYS LATER I CAME BACK TO GET IT. THE AIR BAG ISSUE WAS FIXED BUT NOT THE PULLING TO THE RIGHT. THE ALIGNMENT SPECIALIST CAME WITH ME TO TEST IT, REALIZED THAT IT WAS STILL PULLING, WE WENT BACK TO THE DEALERSHIP & SWITCHED THE TWO FRONT TIRES & WENT AGAIN FOR ANOTHER TEST. THE SPECIALIST REALIZED THAT THE CAR WAS NOW PULLING TO THE LEFT. WE TEST DROVE THE CAR OVER 8 TIMES, THEY SAID ALIGNMENT WAS GOOD & ONLY ATTEMPTED TO ROTATE THE TIRES MULTIPLE TIMES, CAR STILL PULLED. I TOOK THE CAR TO A DIFFERENT DEALERSHIP, THEY AGREED THE CAR WAS PULLING BUT WOULDN'T DO ANYTHING BECAUSE ANOTHER DEALERSHIP HAD ALREADY INSPECTED IT & I WOULD HAVE TO PAY EVEN THOUGH THE CAR WAS BARELY TWO WKS OLD! I WENT BACK TO THE PREVIOUS DEALERSHIP, WE TESTED IT AGAIN WITH THE SERVICE MANAGER. THEY TRIED TO CONVINCE ME THERE WAS NOTHING WRONG, WHEN CLEARLY THE CAR STILL PULLS STRONGLY TO THE RIGHT. I HAD TO ESCALATE THE PROBLEM TO HYUNDAI USA AS THE DEALERSHIP WOULDN'T DO ANYTHING FURTHER. AFTER READING THE OWNERS MANUAL, IT CLEARLY STATES THAT THE POWER STEERING SHOULD BE CHECKED IF THE CAR IS IN ALIGNMENT, YET PULLING TO ONE SIDE. THE DEALERSHIP NEVER RECOMMENDED THIS, NOR DID ANY TESTING OF THE STEERING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525080July 16, 2013FUEL/PROPULSION SYSTEM
RAN OUT OF GAS DESPITE THE GAUGE SHOWING 42 MILES LEFT (ABOUT 1.5 GALLONS). WALKED TO A STATION AND GOT A GAS CAN; PUT A COUPLE OF GALLONS IN, STARTED THE CAR, AND THE METER STARTED DROPPING DRAMATICALLY, GOING FROM 112 MILES REMAINING TO 104 TO 98... ALL THE WAY DOWN TO 82 MILES REMAINING BEFORE I EVEN STARTED DRIVING. DROVE ABOUT A QUARTER MILE, AND IT FELL ANOTHER 3 MILES. DON'T KNOW YET IF THE CAR IF THE PROBLEM IS WITH FUEL INJECTION, THE GAUGE, OR SOME ISSUE WITH THE TANK ITSELF (AIR/WATER LEAKING IN OR GAS LEAKING OUT, ETC.). PROBLEM OCCURRED THE DAY AFTER BRINGING THE CAR INTO THE SHOP FOR A SEPARATE PROBLEM. MY CAR IS 6 WEEKS OLD, AND I HAVE BROKEN DOWN TWO DAYS IN A ROW JUST DRIVING TO WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525130July 16, 2013STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WITHOUT WARNING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE DRIVING 40 MPH. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ONCE REACHING 40 MPH. THE DEALER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS A NATURAL OCCURRENCE OF THE VEHICLE HOWEVER, THE DEALER HAD NOT INSPECTED THE VEHICLE OR INITIATE A DIAGNOSTIC TEST. THE FAILURE AND THE CURRENT MILEAGE WAS 307. THE VIN WAS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524640July 13, 2013ENGINE
VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND STARTED IDLING ROUGHLY AND ENGINE SHUT OFF. DORAL HAD A HYUNDAI MOTOR "FIELD ENGINEER" ([XXX]) LOOK AT IT ON JULY 11 AND I WAS INFORMED THROUGH THE SERVICE ADVISER THAT THIS WAS TYPICAL OF THESE MODELS AND THAT SHE, PERSONALLY, HAD CHOSEN TO IGNORE IT; SHE WORKS FOR A HYUNDAI DEALERSHIP. FURTHERMORE, NOTHING CAN BE DONE. PLEASE REFER TO PREVIOUS COMPLAINT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524638July 13, 2013ENGINE
PULLED OVER TO SHOULDER ON FLORIDA TURNPIKE TO ADJUST SEAT BELT AND THE CAR STARTED A VERY ROUGH IDLING AND WOULD NOT ENGAGE IN DRIVE. REPORTED IT TO DEALER AND HYUNDAI MOTOR AMERICA AND FOLLOWING WAS THEIR REPLY: -DEALER: THIS IS A CHARACTERISTIC OF THESE VEHICLES THAT THEY DON'T KNOW HOW TO CORRECT -HYUNDAI: THEY ARE AWARE OF THE PROBLEM AND ARE WORKING TO RESOLVE IT. IN THE MEANTIME I AM DRIVING A CAR THAT IS NOT RELIABLE TO ME FROM A SAFETY STANDPOINT AND TWO DEALERS IN MIAMI, DORAL AND LEHMAN HYUNDAI SERVICE MANAGERS HAVE TOLD ME THAT THERE IS NOTHING THEY CAN DO UNTIL THE FACTORY TELLS THEM HOW TO CORRECT THE ISSUE, YOUR ASSISTANCE WILL BE VERY MUCH APPRECIATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524482July 11, 2013STEERING
CAR CAN'T BE KEPT ON ROAD IT'S STEERING COLUMN IS TO MUCH PLAY AND FEELS LIKE ITS PULLING TO THE RIGHT..AND I HAVE TOO HOLD STEERING WHEEL DOWN TOO THE LEFT VERY UNCOMFORTABLE CAR IS BRAND NEW IT MAKES NO SENSE I BEEN BACK TO THE DEALER SHIP AND THEY CLAIM CAR IS FINE NOT OUT ALIGNMENT. WHAT'S WRONG WITH THIS IT'S TERRIBLE! SOMETHING NEEDS TOO BE DONE! I CAN'T ENJOY IT LIKE I WANT IT'S A ACCIDENT WAITING TOO HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523244July 5, 2013STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING FAILED AND THE VEHICLE BEGAN VEERING TO THE LEFT WHILE THE REAR END OF THE VEHICLE SHIFTED FROM SIDE TO SIDE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522182June 28, 2013STEERING
PURCHASED CAR FROM LYNNE'S IN BLOOMFIELD, NJ ON THE 25TH OF MARCH 2013 FROM [XXX]. NOTICED THE STEERING WHEN I GOT ON THE HIGHWAY THAT NIGHT, BUT ASSUMED IT WAS A BREAK IN PERIOD FOR ME TO GET USE TO THE CAR, WELL ONE MONTH LATER I WAS CONSTANTLY ADJUSTING THE STEERING WHEEL TO GET THE CAR TO STAY IN THE LANE. I SPOKE TO SERVICE DEPARTMENT MANAGER ([XXX]) ABOUT THIS PROBLEM, AND WAS TOLD TO BRING THE CAR IN FOR THEM TO LOOK AT IT, EARLIEST DATE JUNE 6TH , I REQUESTED A LOANER CAR BECAUSE ONCE THEY HAD THE CAR I HAD NO WAY OF GETTING TO WORK, I CALLED TWO DAYS PRIOR TO MY SERVICE DATE TO CONFIRM THAT THERE WOULD BE A LOANER AVAILABLE, I WAS TOLD IF THAT WAS THE ARRANGEMENT MADE ON MY SET UP DATE THEN THE LOANER WOULD BE THERE. ONE DAY PRIOR TO ME GOING TO SERVICE WITH THE CAR, I RECEIVED A CALL FROM LYNNES SERVICE DEPARTMENT THAT NO LOANER WAS AVAILABLE, NO REASON WHY, IT JUST WAS NOT AVAILABLE. I TOOK THE CAR TO SANSONE HYUNDAI ON THE 18TH, MY RIGHT HAND WAS STARTING TO HURT FROM HOLDING THE STEERING WHEEL SO TIGHT TO KEEP CONTROL OF THE CAR. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT ([XXX]) THAT THE CAR HAD 60PSI ON ONE OF THE TIRES, AIR WAS CHECKED AND ADJUSTED ON ALL THE TIRES AND WAS TOLD TO GIVE IT A TRY NOW? NO CHANGE, I CALLED [XXX] (CUSTOMER SERVICE) AND TOLD HIM THE PROBLEMS I WAS HAVING WITH THE CAR, HE RECOMMENDED I COME BACK IN ON THE 24TH OF JUNE, DROPPED OFF THE CAR, AND RECEIVED A CALL THAT AFTERNOON THAT HE ([XXX]) DROVE THE CAR AND FOUND NO PROBLEMS, AND MAYBE THIS WAS NOT THE CAR FOR ME, AND THAT IF I HAD BOUGHT THE CAR FROM HIS DEALERSHIP, HE MIGHT HAVE BEEN ABLE TO MOVE ME INTO ANOTHER CAR. I'VE BEEN DRIVING ALL TYPES OF VEHICLES FOR OVER 30 PLUS YEARS, SOME WITH BAD ALIGNMENTS AND NEVER HAVE I DRIVEN ANYTHING LIKE THIS BEFORE, IT?S A DEATH TRAP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521432June 24, 2013STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL HAD TO CONSTANTLY BE ADJUSTED IN ORDER TO PROPERLY STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125 AND THE CURRENT MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521276June 23, 2013VISIBILITY:SUN/MOON ROOF ASSEMBLY
WE WERE DRIVING ON HIGHWAY 101 SOUTH ABOUT 60 MPH WHEN IT SOUNDED LIKE SOMEONE SHOT AT US ONLY TO FIND THAT THE SUNROOF IMPLODED ON US. CHUNKS OF GLASS WERE FALLING ON US WHILE WE WERE DRIVING! SHARDS OF GLASS WERE EVERYWHERE. MY SISTER FOUND SOME UNDER MY EYE, I HAD TO DIG GLASS OUT OF MY HAND AND LATER THE NEXT DAY I STILL HAD GLASS IN MY BODY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10521044June 21, 2013STEERING
VEHICLE PURCHASED 05.14.2013 NOTICED FROM DAY ONE THAT STEERING WASN'T RIGHT, THOUGHT IT WOULD TAKE TIME TO GET USE TO. ON 06.12.2013 NOTICED STEERING WHEEL WAS OFF CENTER AND TO THE LEFT AND CAR PULLED TO THE RIGHT. TOOK IT INTO DEALERSHIP ON 06.14.2013. AT FIRST THEY ATTEMPTED TO TELL ME NOTHING WAS WRONG THEN I TOOK THEM FOR A RIDE. IT WAS THEN AGREED THAT THE STEERING WHEEL WAS OFF CENTER AND CAR WAS PULLING TO THE RIGHT. I WAS THEN TOLD NO REPAIR WAS AVAILABLE. I CONTACTED HYUNDAI INC. 06.18.2013, THEY IN TURN CONTACTED THE DEALERSHIP WHICH WITHHELD THE INFORMATION THAT THEY HAD AGREED THERE WAS A NON REPAIRABLE PROBLEM WITH MY CAR. I THEN CONTACTED THE DEALERSHIP AND SPOKE WITH THE PERSON THAT WITH HELD INFORMATION AND HE STATED HE DID SO BECAUSE HE WAS NOT ASKED. HE IS ALSO CLAIMING THE SHOP FOREMAN IS IN SCHOOL TO CORRECT THE PROBLEM AND I AM TO TAKE MY CAR IN ON 06.24.2013 FOR THE REPAIR WHICH WILL TAKE APPROXIMATELY 2 HOURS. THE PROBLEM IS GETTING WORSE BY THE DAY. MORE AFTER THE ATTEMPTED REPAIR IS MADE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520911June 20, 2013ELECTRICAL SYSTEM
I PARKED MY VEHICLE IN A SHOPPING CENTER IN A SPACE WITH A VERY SLIGHT INCLINE. (3-4 DEGREE). I SHUT OFF THE ENGINE, BUT WAS DISTRACTED AND THE CAR WAS LEFT IN DRIVE. THIS VEHICLE HAS A REMOTE LOCK/UNLOCK AND START/STOP KEY. THE KEY DROPPED FROM MY POCKET AND ONTO THE DRIVERS SEAT AND AS I EXITED THE VEHICLE IT STARTED TO ROLL BACKWARDS. I RAN TO THE BACK TO PREVENT IT ROLLING INTO ANOTHER VEHICLE AND A CAR COMING TOWARD ME SAW I WAS IN TROUBLE AND THE DRIVER GOT OUT AND RAN TO MY FRONT DOOR AND QUICKLY PUT THE CAR IN PARK. I THINK THIS IS A VERY DANGEROUS SITUATION THAT THE CAR COULD ROLL WITH THE ENGINE OFF AND THE CAR IN DRIVE. THE REMOTE KEY HAVING DROPPED ON THE SEAT MADE IT DIFFICULT TO RE-ENTER THE CLOSED DOOR WITHOUT PUSHING THE BUTTONS TO UNLOCK AND IF IT HADN'T BEEN FOR HELP FROM ANOTHER DRIVER THE CAR WOULD HAVE CRASHED. I AM A FIT 73 YEAR OLD, BUT AN OLDER DRIVER WOULD EASILY PANIC. THE CAR SHOULD NOT BE ABLE TO ROLL WITH THE ENGINE OFF AND THE REMOTE KEY SYSTEM NEEDS TO BE REVIEWED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520582June 18, 2013STEERING
CONSTANTLY ADJUSTING STEERING TO KEEP CAR ON THE ROAD, BELIEF PROBLEM WITH FRONT END, TOOK CAR BACK TO DEALER ON THE 18TH OF JUNE, THE RESULTS TOLD TO ME BY DEALER WAS THAT ONE TIRE HAD 60PSI IN ONE OF THE TIRE, AIR PRESSURE WAS ADJUSTED IN EACH TIRE, BUT CAR STILL HAS THE PROBLEM. LOOKING AT THE HISTORY OF HYUNDAI IT SEEMS THAT THEIR SONATAS AND ELANTRAS HAVE HAD THIS PROBLEM FOR AT LEAST 2 YEARS, PUTTING THESE DEATH TRAPS ON THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520191June 17, 2013VEHICLE SPEED CONTROL, SERVICE BRAKES
VEHICLE SUDDEN ACCELERATION AFTER PRESSING BRAKES AND TRYING TO PARK: AS I WAS TURNING INTO A PARKING SPACE (LESS THAN 5 MPH), IN FRONT OF A GROCERY STORE TO PARK THE CAR, THE VEHICLE SUDDENLY ACCELERATED, HIT A LIGHTING POLE AND COMPLETELY DAMAGED THE FRONT OF THE CAR. PRESSING THE BRAKES EVEN HARDER COULD NOT STOP THE CAR. THE CAR FINALLY CAME TO A HALT AS IT HIT THE POLE (THANKFULLY NO ONE WAS INJURED). THE AIR BAG DID NOT COME ON, MY HEAD AND NECK HIT THE BRAKES. THANKFULLY, I WAS NOT INJURED AND NO ONE ELSE WAS EITHER. BRAKES COMPLETELY FAILED, THE MANUFACTURER WAS MADE AWARE OF IT BUT COULD NOT FIND ANYTHING DEFECTIVE IN THE CAR. THIS IS VERY SCARY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10516112June 10, 2013VISIBILITY
TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE COLOR OF THE DEFROSTER DISH CAUSED A GLARE IN THE FRONT WINDSHIELD AND THE CONTACT WAS DISTRACTED WHEN DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 220. UPDATED 7/8/13 *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514679June 2, 2013STEERING
1) WHILE DRIVING ON INTERSTATE HIGHWAY VEHICLE ENCOUNTERED ABRUPT CHANGE IN PAVEMENT HEIGHT AT BRIDGE AND SWERVED TOWARD ADJACENT LANE DUE TO VERY LOOSE STEERING. 2) WHILE DRIVING ON INTERSTATE HIGHWAY VEHICLE ENCOUNTERED MODEST WIND AND SWERVED TOWARD ADJACENT LANE DUE TO VERY LOOSE STEERING. 3) WHILE DRIVING ON INTERSTATE HIGHWAY VEHICLE ENCOUNTERED BUMP ON PAVEMENT AND SWERVED TOWARD ADJACENT LANE DUE TO VERY LOOSE STEERING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514414May 30, 2013UNKNOWN OR OTHER, WHEELS, STEERING
I PURCHASED THE CAR IN MARCH, IT WAS MY FIRST TIME BUYING A NEW CAR. WITHIN THE FIRST COUPLE OF DAYS AFTER BUYING THE CAR I NOTICED A FEW RATTLING AND CLANKING NOISES. I BELIEVED THIS TO BE THE CARS MOVING PARTS, AND DIDN'T THINK MUCH OF IT AT THE TIME, ESPECIALLY SINCE I WAS USED TO DRIVING USED CARS THAT SOUNDED WORSE. AFTER A FEW WEEKS, I NOTICED THAT THE NOISES WHERE NOTICEABLY LOUDER, ALONG WITH A LOUD KNOCKING NOISE WHEN I TURNED THE STEERING WHEEL. THE DEALERSHIP THAT I PURCHASED THE CAR FROM (UNIVERSAL HYUNDAI IN ORLANDO) WAS BOOKED UP SO I MADE AN APPOINTMENT AT ORLANDO HYUNDAI. SHORTLY AFTER BRINGING MY CAR IN, AND HAVING THE SERVICE DEPARTMENT LOOK AT THE CAR, I WAS TOLD THAT THE CAR WAS SOLD TO ME DEFECTIVE, THAT "THE LEFT AND RIGHT INNER TIRE RODS AND LOCK NUTS WERE LOOSE, THREADS WERE DAMAGED, AND THE LOCK NUTS WERE LEFT LOOSE FROM THE FACTORY". THE SERVICE MANAGER EXPLAINED TO ME THAT THIS COULD HAVE EASILY CAUSED AN ACCIDENT, AND THAT "ONE TIRE WOULD'VE WENT ONE WAY AND THE OTHER TIRE WOULD'VE WENT THE OTHER WAY, CAUSING YOUR CAR TO COME TO A SUDDEN HALT". THIS MIGHT HAVE CAUSED A SERIOUS ACCIDENT, AND KNOWING THAT I WAS DRIVING THAT CAR ON THE HIGHWAY, TAKING TRIPS WITH MY FAMILY AND CHILDREN, WHILE THE CAR WAS DEFECTIVE WAS VERY SCARY AND UPSETTING. I WAS VERY EXCITED ABOUT PURCHASING A NEW CAR, AND HOPED THAT I WOULD NOT HAVE TO DEAL WITH THESE KINDS OF PROBLEMS. I AM EXTREMELY DISAPPOINTED AND WANT ABSOLUTELY NOTHING TO DO WITH HYUNDAI. I HAVE THE STATEMENT FROM THE SERVICE DEPARTMENT STATING THAT THE FACTORY MADE A MISTAKE AND I PLAN ON FILING A COMPLAINT THROUGH HYUNDAI AND THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513709May 27, 2013ELECTRICAL SYSTEM
I PURCHASED A 2013 HYUNDAI ELANTRA SE COUPE ON 13 APRIL 2013 (6300 MILES). ON 9 MAY 2013 (7000 MILES) I ENTERED CAR TO START IT AND BATTERY COMPLETELY DEAD. CALLED HYUNDAI ROADSIDE ASSISTANCE AND THEY SENT SOMEONE TO JUMP IT. CAR STARTED AND TOOK IT TO MOTORWORLD WILKES-BARRE WHERE I HAD PURCHASED CAR. THEY TURNED CAR OFF AND WAITED 5 HOURS. CAR STARTED AGAIN AND THE MAN IN SERVICE TOLD ME THAT HE COULD NOT DO ANYTHING SINCE THE BATTERY WAS FINE AND HE DIDN'T SEE ANY ISSUE. IF I WANTED BATTERY OR SENSORS REPLACED, I WOULD HAVE TO PAY OUT OF POCKET FOR IT. I WAS TOLD IF IT HAPPENED AGAIN, HAVE IT TOWED IN WITHOUT LETTING IT BE JUMP STARTED. ONLY DIAGNOSTIC DONE WAS CHECK OF BATTERY WHICH READ AS NO PROBLEM. ON 26 MAY 2013, (7400 MILES) AGAIN I WENT OUT TO START CAR AND AGAIN IT WOULD NOT START. AS I COULD NOT MISS WORK AND IT WAS MEMORIAL DAY WITH SERVICE DEPT AT DEALERSHIP CLOSED, HAD CAR JUMP STARTED AND WENT TO DEALERSHIP ON MY LUNCH BREAK. WHILE THERE, SALESMAN WHO SOLD ME CAR HAD ME TURN OFF THE AUTOMATIC SETTING FOR HEADLAMPS. WHEN I DID THAT, IT ALSO CAUSED THE STEERING WHEEL CONTROLS FOR BLUE TOOTH AND RADIO CONTROL TO NO LONGER FUNCTION. I WAS TOLD THERE WAS RECALL ON BRAKE STOP SWITCH? THAT WAS NOT APPARENTLY CORRECTED BEFORE SELLING ME THE CAR. THE CAR HAS ELECTRICAL WIRING ISSUES. IT DOESN'T TAKE AN ELECTRICAL ENGINEER TO KNOW THAT THE STEERING WHEEL CONTROLS SHOULD NOT BE RUN THROUGH THE HEADLAMPS SWITCH AND THAT THE HEADLAMPS SWITCH IS FAULTY WHEN IT IS CAUSING A DRAIN OF BATTERY WHEN IT IS SET TO SHUT OFF LAMPS WHEN IGNITION TURNED OFF. TOMORROW THE 27 MAY 2013, I WILL BE BACK AT DEALERSHIP DEMANDING THIS IS REPAIRED OR THEY REPLACE THE CAR AS I HAVE OWNED IT APPROXIMATELY 6 WEEKS AND HAVE HAD THIS ISSUE 2 TIMES WITH 7400 TOTAL MILES ON CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512528May 17, 2013SERVICE BRAKES
I OWN A 2013 HYUNDAI ELANTRA WITH APPROXIMATELY 9000 MILES ON IT AS OF MAY 2013. IN JANUARY I HAD THE CAR SITTING OUTSIDE OVERNIGHT, AND WHEN I WENT TO DRIVE IT THE NEXT MORNING I NOTICED A GRINDING SOUND COMING FROM THE BRAKES. I STOPPED AND GOT OUT TO NOTICE ALL FOUR ROTORS WERE RUSTED. I IMMEDIATELY BROUGHT IT TO THE DEALER, AND AFTER INSPECTION THEY SAID ALL FOUR ROTORS WERE SEVERELY RUSTED. THEY MACHINE SHOPPED THE ROTORS DOWN SO THEY WOULD MAKE A NOISE OR MAKE THE CAR PULSATE WHILE STOPPING. THE FIRST WEEK OF MAY I LEFT THE CAR SIT OUTSIDE OVER THE ENTIRE WEEKEND. WHEN I LEFT FOR WORK MONDAY MORNING I NOTICED THE SAME PROBLEM. THE CAR WAS PULSATING AND MAKING A GRINDING SOUND AGAIN. I CALLED THE DEALER AND EXPLAINED THE PREVIOUS SITUATION. THEY SAID THAT THIS TYPE OF SITUATION HAPPENS IF THE CAR IS LEFT IN MOISTURE OVERNIGHT. I TOLD THEM THAT IS RIDICULOUS SINCE MANY PEOPLE DON'T HAVE THE LUXURY OF A GARAGE. THEY TOLD ME TO BRING IT IN THE SHOP AGAIN TO TAKE A LOOK AT IT. I AM NOW WAITING TILL THE NEXT APPOINTMENT TO BRING THE CAR IN. I HAVE A 2012 HYUNDAI TUCSON THAT SITS OUTSIDE MORE THAN THIS CAR AND I HAVE NEVER HAD A PROBLEM WITH THE BRAKES BEFORE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0