Hyundai Elantra Complaints (2017)

770 consumer complaints on file.

#11546891September 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546951September 27, 2023
STEERING
Steering locked up on the highway and car became uncontrollable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546423September 25, 2023
ELECTRICAL SYSTEM, ENGINE
I was downhill turning right. My vehicle turned off. I started it and it turned off again. Happened again. Turned it back on and was able to continue to drive. Luckily for me there was no other vehicles on the road but could have caused an accident if car was behind me. I am planning on making appointment to take to dealer. No warning signs, engine light flashed on when car turned off but that's it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545665September 20, 2023
ENGINE
The contact owns a 2017 Hyundai Elantra. The contact stated while driving approximately 70 MPH, there was an abnormal rattling sound coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the connecting rod bearing needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 105,405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545127September 18, 2023
STEERING
Steering wheel sometimes makes grinding sounds when steering at low speed (25-35moh). On Sept 17, 2023 at approximately 5pm I was turning into my driveway going approximately 5mph when the electronic power steering light illuminated and I lost steering capability. When I turned off car then turned it back on light was off and steering power returned. After researching issue I discovered this is somewhat of a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543794September 11, 2023
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM
My door handle requiring repeated attempts to open the door, same as in the TSB Number: 21-BD-006H (NHTSA Number: 10196574). It is possible that hyundai does not includes a lot of vehicles with similar problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543716September 10, 2023
UNKNOWN OR OTHER
The car door will not open from inside or outside. This is the 3rd door that this has happened too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542594September 5, 2023
ENGINE
The engine stalled while stopped at a stop sign. And while driving up a mountain steep grade road to a friends house, the car struggled to go up the hill as if it lost gas flow to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542606September 5, 2023
UNKNOWN OR OTHER
My passenger rear door in my 2017 Elantra won’t open from the inside or out. Nothing is making it open. I looked it up and it’s very very common in this year of Elantras . I believe it should be a recall because it’s a safety issue. My baby is on that side of my vehicle . Seeming it’s a problem with a lot of Elantras right now how can we get this issue resolved? It’s going to cost me $300 just for Hyundai to take the door off and see why it’s doing this .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541290August 28, 2023
ENGINE
The contact owns a 2017 Hyundai Elantra. The contact stated while pulling out of the driveway and shifting into drive (D), the vehicle started lunging and jerking. The check engine warning light was illuminated. The contact stated that the vehicle responded as needed as she continued driving. The contact stated that the failure recurred several times while driving. The vehicle was taken to AutoZone, where it was determined that the failure was related to the catalytic converter. The vehicle was not repaired. Additionally, the contact stated that while driving at various speeds, the vehicle lost motive power. The contact was unable to pull to the side of the road. The contact beeped the horn to avoid being rear-ended. The contact was able to restart the vehicle and continued driving. The contact also stated that the vehicle failed to respond while driving from a complete stop at the traffic light. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540258August 23, 2023
STRUCTURE:BODY
The rear driver side door will not open from either the outside, nor the inside. This is a major safety concern for any passengers that ride in the backseat, especially children. I just bought this vehicle on 08/12/2023 and was unaware of the issue until after purchasing the vehicle upon leaving the dealership. The dealership has been made aware, and quoted that they'd "take a look at it" when I bring the vehicle in to be serviced for another predetermined purpose. But, that hasn't been scheduled as of yet. I researched this and can't find if Hyundai has an active recall for this on the 2017 Elantra, but many others have made complaints that this has happened to them. This is very scary to think that it could happen to the other door as well and trap my child, or any passenger, in an emergency!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540276August 23, 2023
STEERING
My 2017 Elantra experienced complete power steering loss which nearly caused a serious accident. I was traveling approximately 25 MPH as I went around a bend, and lost all power steering. I was able to get my car home with no power steering. When I restarted the ignition and turned the steering wheel there was partial power steering, but wheel made a clunking noise as I turned the wheel. I researched online and discovered there was a partial recall of the 2017 Elantra's for faulty power steering connectors. As the original owner I never received a recall notice. I double checked with dealership and they advised no outstanding recalls. The steering continues to stick and loses power. Thank you very much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538669August 15, 2023
ENGINE
Excessive Oil consumption. My engine has stalled multiple times WHILE DRIVING. The stall typically happens while turning in the middle of an intersection. I've had several near-misses and I'm terrified of being hit. I continue to have to fill my oil in-between oil changes. This problem continues to get worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538314August 14, 2023
ENGINE, ELECTRICAL SYSTEM
When coming to a stop, turn or sometimes when driving throttle goes to zero, oil, engine, and battery light come on and gas peddle no longer works (car no longer accelerates) . Have to turn car all the way off and restart it and it runs fine (all lights turn off and car accelerates) until coming to a stop again (the same exact thing happens). Went to trade it in as soon as person test drove it he almost crashed because the engine stalled again. This has been happening for months but progressively worsened (happens very often now almost causing crashes)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537992August 11, 2023
STEERING, UNKNOWN OR OTHER
When making a turn or just steering, the steering wheel, the wheel locks up and has difficulty turning or steering. A steering wheel with an exclamation mark shows on my dash, and I have to pull over and turn off the car in order for the car to resume driving normally. Also, the trunk automatic opening does not work. The trunk is supposed to open when you approach it with your key, and it doesn’t work. That feature stopped working one year after I got the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537680August 10, 2023
UNKNOWN OR OTHER, STEERING
CAR WAS STOLEN BY BREAKING THE REAR PASSENGER SIDE BACK WINDOW AND THEN STARTED THE CAR WITH A USB CABLE. I HAVE VIDEO SHOWING HOW THEY STARTED THE CAR AFTER IT WAS RECOVERED. I CONTACTED THE HYUNDAI DEALERSHIP AND COMPANY WHERE I PURCHASE THE CAR FROM, ALL I KEPT GETTING IS THAT THE CAR IS OK AND THE DEALERSHIP SENT ME AWAY BACK IN APRIL OF 2023, EVEN WHEN I HAVE A RECALL MAILED NOTIFICATION. I was told also that on this website there is no recall when they enter my VIN, but yet the car was stolen because of the poor immobilizer in these cars. Priceless and valuable items was stolen from my car belonging to my deceased mother(she passed in 2018), this is so upsetting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537259August 8, 2023
UNKNOWN OR OTHER
Doors sometimes fail to open when car is electronically unlocked after being previously locked. This is apparently a well-known problem with Hyundai vehicles. From what I've read, the cable assembly responsible for locking and unlocking the doors is not well made and can either stretch or jump a cog, keeping the door from unlocking. In my case, I believe the cable must've stretched. The car is available for inspection. I believe this failure is dangerous for several reasons. First, suddenly and unexpectedly not being able to enter your vehicle can happen at times when it is unsafe to remain outside--especially when a child might be locked inside, as might happen in a roadside emergency. Second, it encourages people not to lock their vehicles especially if they know there's a good chance they won't be able to get back inside once they've locked their car. Finally, it can cost over $1000 per door to have the problem fixed--if you can find a mechanic willing to do it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536994August 7, 2023
ENGINE, UNKNOWN OR OTHER
While driving the vehicle it will start shaking. This has happened at different times and speeds so it I am unsure what the cause is. The check engine light will also come on. The shaking is very concerning and scary. The first time it happened I immediately pulled over and turned the car off. When I turned the car back on the problem was gone. When it happened again at a later date, I made an appointment to see a mechanic. The Hyundai dealership mechanic was not able to find the problem since the error code was not there when the card had been turned off and turned back on. They could not trigger the issue either. Even though they could not find the exact problem with the car they charged me over $700 to 'fix' what they *thought* was causing the problem. They said if the problem occurred again to return the car. The problem did occur again and this time I took a video of the check engine light. The check engine light and shaking stopped while driving and not me turning the car off this most recent time. I made an appointment to go back to the Hyundai dealership mechanic and they asked me "are you sure it's the check engine light that comes on." This was very frustrating, and I felt that they were gaslighting me as a female at their dealership since they could not find an issue with the car. I showed the video to the mechanic and he said, "oh yes that is the check engine light." Once again they could not figure out the issue or trigger the shaking. They said if it happens again to drive straight to the Hyundai dealership and sent me on my way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536559August 4, 2023
STEERING
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at various speeds, the Electronic Power Steering Assist would randomly fail and the steering wheel would become difficult to turn in either direction. After restarting the vehicle, the failure was corrected. The vehicle was taken to a local mechanic who diagnosed that the Electronic Power Steering system needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified and informed that the VIN was not included in the NHTSA Campaign Number: 17V213000 (Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not contacted. The VIN was not available. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536371August 3, 2023
STEERING
The steering wheel locked up on my daughter making her go straight while the road turned. She ended up in the grass on the right side of the road and ended up crashing into the guardrail from behind. The stability control light was on the entire time.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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