Hyundai Accent Complaints (2013)
142 consumer complaints on file.
- #10485370November 21, 2012POWER TRAIN, STEERING, SUSPENSION
AUGUST 2011 PURCHASED 2010 HYUNDAI ACCENT AUTO. 4 DOOR SEDAN. VIN [XXX]. AS PREVIOUSLY REPORTED TO THE NHTSA, IN MARCH 2012 A BETTER BUSINESS BUREAU ARBITRATOR RULED THAT THE CAR HAD SUFFERED MANUFACTURER DEFECT TRANSMISSION MOUNTS. THE DEALER DID REPLACE THE TWO MOUNTS WHICH SUBSTANTIALLY REDUCED A FRONT END AND PASSENGER COMPARTMENT VIBRATION AND SHAKING. SOME VIBRATION REMAINED; I TOOK THE CAR BACK TO THE DEALER. AT TWO DEALERS I WAS TOLD BY ABOUT SIX HYUNDAI EMPLOYEES THAT THE REMAINING VIBRATION WAS "NORMAL". BUT I WENT FOR ANOTHER INSPECTION, THE MECHANIC NOTED THE VIBRATION AND SAID IT WAS NORMAL. BUT THIRTY MINUTES LATER, THE SERVICE DEALER WROTE VIBRATION "CANNOT BE DUPLICATED". SO THE ARBITRATOR AND HYUNDAI CORPORATE CONSULTANT [XXX] IN WRITING WITNESSED THE CONSTANT VIBRATION AND MADE SUCH RULING AFTER HYUNDAI DEALER SAID "COULD NOT BE DUPLICATED." OCTOBER 2012 HYUNDAI'S [XXX] SAID VIBRATION HAD BEEN FIXED; THIS WAS NOT TRUE. THE DEFECTIVE MOUNTS NEED TO BE THE SUBJECT OF RECALL FOR THE SAFETY OF OTHER HYUNDAI OWNERS. THE 2013 ACCENT. PURCHASED AUGUST 2012. THE OWNER MANUAL SAYS CHECK FOR VIBRATION IN THE STEERING WHEEL; AND HAVE LOOSE BOLTS CHECKED AT 15,000 MILES. BY ONLINE APPOINTMENT I ASKED THE DEALER: "ENGINE IDLE IS ERRATIC, NOT SMOOTH, PLEASE ADJUST; WITH AIR CONDITIONING RUNNING, CAR IDLING IN PARK, VIBRATION FELT THRU STEERING WHEEL, PLEASE ADJUST; WHEN PUT IN GEAR, ENGINE MOVES, PLEASE ADJUST MOTOR MOUNTS." LA HYUNDAI AT LAX CANCELLED THE APPOINTMENT AND WITH CORPORATE [XXX] REFUSED TO INSPECT THE VEHICLE AUGUST 15 IN PERSON ON. SEE SITE HTTP://YOUTU.BE/ZAKLZ5_RRWI . HYUNDAI SAYS FREE INSPECTION OF SAFETY COMPONENTS; I WAS DENIED ALL WARRANTY INSPECTION INCLUDING MECHANICAL INSPECTION. NHTSA NEEDS TO ORDER SAFETY AND CUSTOMER SERVICE TRAINING OF ALL HYUNDAI DEALERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485066November 18, 2012POWER TRAIN, STEERING, SUSPENSION
AUG 2011 BOUGHT 2010 ACCENT AUTOMATIC WITH 38,000 MILES . AFTER I COMPLAINED OF VEHICLE VIBRATION [A KNOWN PROBLEM TO HYUNDAI] DEALER AND MANUFACTURER REPLACED TWO TRANSMISSION MOUNTS AS DEFECTIVE BUT REFUSED TO FIX ERRATIC IDLE AND PASSENGER AREA VIBRATION AT IDLE. NON-HYUNDAI MECHANICS SAID VIBRATION CAUSED BY DEFECTIVE UPPER ENGINE MOUNT. THE BETTER BUSINESS BUREAU AND HYUNDAI CONSULTANT VERIFIED THE VIBRATION WAS STILL THERE BUT HYUNDAI REFUSED TO FIX IT. I READ NEWSPAPER ARTICLE THAT SAID HYUNDAI ENGINEERS WORKED HARD ON MODELS TO FIX THE VIBRATION AND OTHER SUSPENSION PROBLEMS SO I TRADED THE 2010 DOG IN AUGUST 2012 FOR 2013 ACCENT SE 5-DOOR AUTOMATIC, THINKING LIGHTNING CANNOT STRIKE TWICE IN THE SAME SPOT. NOW ABOUT 1000 MILES AND 2 MONTHS AND THERE IS PLAY IN MOTOR MOUNTS, VIBRATION IN STEERING WHEEL WITH COMPRESSOR ON, ERRATIC IDLE, ROUGH RIDE AND BOUNCY FLOATING SUSPENSION, AND OTHER SMALL ITEMS, BUT VIBRATION IN PASSENGER AREA 90% GONE. FUEL ECONOMY NOT AS ADVERTISED. I TOOK CAR FOR INSPECTION AFTER ONLINE APPOINTMENT WITH MOST CONVENIENTLY LOCATED DEALER L.A. HYUNDAI AT LAX [NOT SELLING DEALER] AND MANUFACTURER ; THREE EMPLOYEES INCLUDING OWNER AND SERVICE MANAGER WOULD NOT INSPECT THE CAR , SHOUTING MATCH ENSUED, THEY CALLED POLICE TO REMOVE ME AND CAR FROM THE LOT. SEE YOUTUBE SITE LEGALADVOCATE71 FOR VIDEOS AND SITE ATTORNEY-ETHICS-ELDERLY-ABUSE.COM. POLICE ORDERED ME OFF THE LOT. STILL HAVE NOT GOTTEN INSPECTION. HYUNDAI DOES NOT BACK THEIR CARS AND WILL LIE, RETALIATE, AND THREATEN YOU WITH ARREST IF YOU SEEK SERVICE. THIS IS A HORRIBLE AUTO BUYING EXPERIENCE. THIS DOES NOT INCLUDE WHAT HAPPENED AT THE SELLING DEALER. WITHOUT AVAILABILITY OF WARRANTY SERVICE, THE CAR IS WORTHLESS NOW AND FOREVER IN ALL AREAS. HYUNDAI WILL ORDER YOU ARRESTED IF YOU COMPLAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0