Honda Ridgeline Complaints (2021)

100 consumer complaints on file.

#11682881August 25, 2025
ENGINE
Engine began knocking from the bottom end at 53k miles. It was determined that a connecting rod bearing had failed and Honda is replacing my engine under warranty. No cost was incurred to me but I am adding my complaint because my VIN is not included in the recall for this exact problem in other years close to mine and the recall my need to be expanded to a wider range of VINs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681946August 20, 2025
FUEL/PROPULSION SYSTEM
While making a right turn from a yield sign into oncoming traffic and doing about 15 mph, I depressed the accelerator to speed up and the truck stalled for about 2 seconds. The RPM's drop and you literally lunge forward until power resumes. No warning lights come on and no codes are given. This put my safety at risk and the driver accelerating towards me at risk. This is the first time it happened with my 2021 Ridgeline. However, my 2019 Ridgeline had this happen about a dozen times. Honda Service could never replicate the issue with the 2019 Ridgeline, but there was enough data out there about defective High Pressure Fuel Pumps that they agreed to replace the pump. After replacing the pump, the issue went away. Now my 2021 Ridgeline is doing the exact same thing. I can therefore only assume it's the High Pressure Fuel Pump again. I see that Honda recalled 628,000 vehicles in 2021 and then recalled an additional 720,000 vehicles in 2024 for the High Pressure Fuel Pump failing. My current VIN for some reason is not in this recall. Honda Corporate was of no help whatsoever when contacting them. They told me my truck is not under recall. This is a severe Safety Issue and Honda needs to expand the recall to cover my VIN and any other VIN's that are affected by this defective High Pressure Fuel Pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672492July 10, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Truck was waiting at a stop light in drive mode and foot on brake pedal. When the light changed to green. I tried to accelerate to go and the whole vehicle shook/lunges forward and shut off. Vehicle went into neutral and wouldn't allow me to go into drive mode. I had to restart the vehicle twice before it allowed me to go into drive again. Vehicle was stuck in the middle of the street with oncoming/ongoing traffic. I had this vehicle at the honda dealer(with documents) three times previous for this issue and its still not resolved. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671968July 8, 2025
ENGINE
My 2021 Honda Ridgeline engine failed in heavy traffic on the freeway. The car malfunctioned and I lost complete power and started coasting and barely made it through 4 lanes of heavy traffic before the car coasted to a stop. Very dangerous and very lucky not to get hit changing lanes and then waiting on the freeway for assistance. I've made regular oil changes as directed by the computer on the vehicle. The problem was not connected to a lack of oil. I'm [XXX] and I take very good care of my vehicles. Not one scratch on my black edition Ridgeline. My vehicle is still at the Honda dealership. I don't believe I should pay for another engine nor do I have the money to do so. Having a complete engine failure on the freeway is a major safety issue and Honda needs to fix it now and in the future. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659895May 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Honda Ridgeline. The contact stated that while at a stoplight, the Auto START/STOP feature malfunctioned, and after releasing the brake pedal, the engine failed to automatically restart as designed. After shifting back to park(P), the vehicle restarted and operated as normal. The cause of the failure was not yet been determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact was informed of the NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 50,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659837May 8, 2025
SEATS, AIR BAGS
This has something to do with circuit board for the seat sensor that activates air bag? I can’t get dealer to take care of recall. They keep saying we don’t have the parts. This is going on since at least September of last year. Why have recall if they aren’t going to do anything about it? They make appointments and then cancel. I have called Honda Customer Service number(twice) listed on the recall paper twice. Always get told to call dealer and talk to them. Dealer makes appointment and then cancels a few days before the date to bring it in. I have contacted dealer many times about this. Why issue a recall and then don’t fix anything?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653050April 6, 2025
ENGINE
2021 Honda Ridgeline Sport with 60,000 miles and no other issues. Engine failed to restart after the "auto stop/start" kicked in, all the lights on the dashboard went off and then turned off. After 1 minute, I was able to get the car started again, this happened on 3 different occasions over a 4 week period. Got the car tested and the starter was bad. Contacted Honda, they said too bad, no issues with the starter. I got the starter replaced for $800 and now NHTSA is investigating the issue Honda said was not an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648983March 18, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Vehicle has an open recall, but dealer still don't have the parts available to repair for almost a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644584February 24, 2025
ENGINE
The contact owns a 2021 Honda Ridgeline. The contact stated that while his wife was driving 35 MPH, the driver depressed the accelerator pedal, but the vehicle failed to accelerate as intended. The contact's wife was able to pull over to the side of the road. No warning lights were illuminated. The driver shut off the vehicle, and the vehicle was able to restart and return to normal functionality. The contact called the dealer and was informed to disengage the "Econ Mode". The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and filed a claim. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638882January 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Honda Ridgeline. The contact stated that while driving approximately 30 MPH, there was a knocking sound coming from the engine compartment while accelerating and there was a loud popping sound coming from the engine compartment shortly afterwards. The low oil level warning light was illuminated. The vehicle was towed to Firestone and was diagnosed with engine failure. The vehicle had not been repaired by Firestone but was instead towed to the dealer. The vehicle was diagnosed, and the contact was informed that the connecting rods had disconnected, causing engine failure. The contact was informed that the engine needed to be replaced. The dealer informed the contact that the repair was not covered under warranty due to the low oil levels. The contact confirmed that the low oil level warning light occurred during the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636846January 18, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
At 48,000 miles, the vehicle began to experience multiple Advanced Driver Assistance Systems problems, including Adaptive Cruise Control, Forward Collision Warning, Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, and Lane Keeping Assistance, which rendered all these systems inoperable. Systems that were designed to mitigate collisions became non-functional, and continuous warnings on the dashboard were a distraction while driving. Dealer scanned the vehicle with a code U300-40 Multipurpose Camera Unit/Millimeter Wave Radar Internal Electronic Failure, and diagnosed a failure of the multipurpose camera, which was then replaced and recalibrated. I have retained the failed unit after paying to have the replacement installed and calibrated. All warning lamps for the above mentioned systems flashed on my dashboard every time the vehicle was started, prior to the dealer repair. The safety of the driver and those around them was affected because repairs for this safety feature suite may be cost prohibitive to some ($2000) and they just won't fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630842December 15, 2024
EXTERIOR LIGHTING
Headlights don't dim in the auto function when there is oncoming traffic. Lights cycle from dim to bright when no oncoming traffic is present. This is an ongoing problem that presents every time the vehicle is driven at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628531December 3, 2024
ENGINE
I have a 2021 Honda Ridgeline. It had a 3.5 liter V-6 with a 9 speed transmission. I was driving from Cincinnati to Cleveland on [XXX] Sunday [XXX]. It was about 25 degrees Fahrenheit outside and partly cloudy. After driving about 3 1/2 hours I exited the [XXX] and turned on to [XXX]. The on- ramp is a sharp right turn so you have to slow to around 25 mph or slower. When I gave my Honda gas to speed up to merge onto [XXX], the vehicle started shaking and the check engine light began to blink and the truck was almost unresponsive and went into "Limp" mode only using 2 or 3 cylinders and roughly shaking as I tried to accelerate. I pulled off to the side of the shoulder on the interstate, put my hazard lights on and drove to a nearby Honda dealer (about 3 miles away). It was a Sunday so the service department was not open. My family and I got a ride home and I began researching this issue in on-line forums and other Honda on-line threads. What I saw was a lot of people are having this exact problem with their Honda V6 vehicles. Story after story I read of this same situation that had just happened to me. 1. long drives of 1 hour or longer 2. Highway speeds 60-80 MPH 3. Cold weather usually below 32 degrees F 4. Slowing down off the highway then making a turn 5. Accelerating after turn then the vehicle goes into "limp" mode shaking, check engine light blinking, and vehicle is unresponsive or very weak Some of the owners were in Canada and some in United States but they all had the same situation that I had. In the Honda Ridgeline forums they took it to their dealers and most of the dealers said it was bad gas so when I called my dealer the next morning and that is what they said I was very skeptical and told about what I had read on-line, that this was a common problem and they said there was nothing they or Honda could do about it. The end result was a $1,700 bill.(I have a copy) Please look into this. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626417November 20, 2024
BACK OVER PREVENTION
The contact owns a 2021 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625009November 13, 2024
BACK OVER PREVENTION
The contact owns a 2021 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622518October 29, 2024
ENGINE, ELECTRICAL SYSTEM
MY CAR IS EQUIPE WITH A IDLE STOP START ASSITANT AND IN 3 OCASIONS DID NOT RESTAR THE VEHICLE AFTER STOPING ON A RED LIGHT, I HAVE TO PUT THE CAR IN PARKING AND THEN TRY TO RE-START THE VEHICLE TRIYING 1 OR 2 TIME UNTIL STARTS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619957October 15, 2024
BACK OVER PREVENTION
The contact owns a 2021 Honda Ridgeline. The contact received a notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that occasionally while in reverse, the reverse camera image display would flicker a distorted image. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616248September 24, 2024
VEHICLE SPEED CONTROL
The contact owns a 2021 Honda Ridgeline. The contact stated while driving approximately 65 MPH and attempting to slow down for slower traffic ahead, the vehicle then failed to accelerate above 30 MPH. The vehicle was driven across three lanes of traffic onto the shoulder. After stopping and restarting the vehicle, the failure self-corrected and the vehicle operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607533August 9, 2024
UNKNOWN OR OTHER
What happened? While driving in the right lane on a two lane highway, I slowed slightly when approaching a vehicle ahead of me. I then started to move into the left lane to pass when the engine stopped (as confirmed by the tachometer quickly dropping to 0 (zero) rpms). In response, I started feathering the throttle and moved back into the right lane where the engine restarted on its own. I then continued my trip without further incident. This happened with approximately 60,000 miles on the truck which was purchased new by me. I did have a similar incident when the truck was much newer but didn't pay much attention as I was still learning Honda's ADAS and wasn't sure if 'pilot error' came into play. And to clarify, the only safety that was in use this time was Lane Keeping Assist but it wasn't active as I was actively signaling my lane change. Questions under your General Guidelines: While the engine stopped unexpectedly, I don't believe it was an engine fault simply due to the number of miles I've driven the truck with no similar problem. While my wife and I weren't at risk since traffic was light at the time with no one behind us, I can see a safety issue in heavier traffic, especially if the engine doesn't restart as soon as it did. The truck has not been inspected by Honda. I did file a complaint with American Honda (case #14787271) and they simply suggested a visit to my local Honda service department. But due to the very limited occurrence of this issue, I can't see how their service department can be of any help. During the incident occurrence, there were no warning lights, messages or otherwise hints of an impending problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602269July 15, 2024
VISIBILITY/WIPER
I received my recall number:24V-321 in the mail. I also had an emission control warning notice come on so I took the truck to a Honda dealer. The same day my RVC starting going out so they looked at that. Bottom line: they said the emission problem was a loose something with getting my oil changed. They said my backup camera problem wasn’t due to recall and that I need a new camera and by the way it’s going to cost me $700. I have 56000 miles on it and am very unhappy with wha’t going on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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