Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11209757May 24, 2019
ENGINE
THE ENGINE FULLY STOPPED WHILE DRIVING ON THE HWY WHILE DRIVING ALMOS GOT REAR ENDED. I WAS MOVING TAPPED THE BREAK AND THE ENGINE STOPPED ( LIKE IN IDLE) I QUICKLY PUSHED ON THE GAS AND AFTER SECONDS OF NO RESPONSE IT CAME BACK. ON 9/2/2018 THIS HAPPENED WHEN I WAS GOING TJRU PAYING TOLL I TOUCHED THE BREAK TRYING TO SLOW DOWN IT COMPLETLY DIED, TRIED TO PUSH GAS NO RESPONSE DIED AND WENT IN N. HAD TO TURN IT ON AMD DRIVE AGAIN. AT THAT TIME WENT TO DEALER AMD THEY DID NOT SEE AN ISSUE. IT IS HAPPENENING MORE NOW. IT IS FRIGHTENING TO BE UNDER THE MERCEY OF TJE PERAON BEHIND U TO SLOW DOWN IN TIME. THIS IS HORROBLE VERY SCARY AND CAN KILL A FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209809May 24, 2019
ELECTRICAL SYSTEM
EVER SO OFTEN ALL OF THE ENGINE WARNING LIGHTS WILL CYCLE. IT WILL SOMETIMES LAST FOR 3 DAYS AND THEN RESET ITSELF. THEN ABOUT A MONTH OR SO LATER THE LIGHTS WILL START CYCLING AGAIN. THE CAR WAS STATIONARY. THE CAR HAD JUST BEEN STARTED. BEFORE STARTING THE CAR I DID OPEN AND CLOSE THE BACK HATCH. THE VERY FIRST TIME THE 5 LIGHTS CYCLED IS WHEN THE BACK HATCH JAMMED WHEN CLOSING. IT HIT SOMETHING IN THE DOOR JAMB. THE WARNING LIGHTS WERE: TRAILER STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, POWER STEERING PROBLEM AND EMISSIONS SYSTEM PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209566May 23, 2019
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY AND REAR WINDSHIELD COMPLETELY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208938May 21, 2019
ELECTRICAL SYSTEM, ENGINE
I HAVE A 2016 TOURING PILOT WITH JUST OVER 38,000 MILES. SINCE ABOUT 25,000 MILES I HAVE FELT THAT THERE WAS AN ODD HESITATION WITH THE AUTO-OFF FEATURE THAT I'D NOT NOTICED DURING THE INITIAL PERIOD OF OWNERSHIP. THE ISSUE ESCALATED TO THE POINT WHICH IT WOULD ACTUALLY STALL OUT AT AN INTERSECTION AND THE VEHICLE WOULD NOT TURN BACK ON FOR A FEW MINUTES. THE DEALERSHIP REPLACED THE BATTERY AND SAID THAT THEY COULD SEE THE ERROR AND THAT THERE WAS AN ISSUE CAUSED BY THE BATTERY. A FEW MONTHS LATER THE ISSUE STARTED TO HAPPEN AGAIN AND STALLED FOR MY WIFE AGAIN WITH OUR KIDS IN THE CAR AT A BUSY INTERSECTION. THE CAR WENT BACK INTO THE DEALERSHIP AND THEY HAVE NOW HAD IT FOR CLOSE TO 6 WEEKS WITH LITTLE TO NO UPDATE AS TO WHAT IS GOING ON. THIS IS A HORRIBLY UNSAFE ISSUE AND I KNOW FOR A FACT THAT MANY PEOPLE ARE HAVING THE SAME ISSUE AS REFERENCED IN THIS BLOG: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/157005-ELITE-SHUTS-OFF-STOP-LIGHT-5.HTML THE FACT THAT HONDA CAN NOT COME UP WITH A FIX FOR THE ISSUE IS A VERY SCARY THOUGHT. WE AS CONSUMERS NEED SOMEONE TO HELP HOLD HONDA ACCOUNTABLE TO PROVIDE A SAFE DRIVING EXPERIENCE FOR OUR FAMILIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209144May 21, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ERROR DISPLAY: KEYLESS START SYSTEM PROBLEM VEHICLE WAS STATIONARY, AFTER STARTED. IN MOTION, WHILE DRIVING ERROR DISPLAYED AND MP/H CHANGE WITHOUT ACCELERATING TO EVEN OVER 100 MP/H WHEN IF FACT DRIVING ABOUT 60 MP/H.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208345May 17, 2019
ELECTRICAL SYSTEM
IDLE STOP FUEL SAVER FEATURE CAUSES CAR TO STALL WHEN BRAKE IS DISENGAGE. MY CAR HAS STALLED NUMEROUS TIMES. IT DOES NOT ALLOW A QUICK RESTART. IT HAS TO RESET BEFORE CAR CAN RESTART ENGINE. HONDA BLOGS SITE ON THIS ISSUE IS NUMEROUS. THIS PRESENTS A HAZARD FOR CAR STUCK IN THE MIDDLE OF THE ROAD AND IN TRAFFIC CONDITIONS. PLEASE HELP. HONDA HAS NOT PROVIDED ANY SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207975May 16, 2019
ELECTRICAL SYSTEM
MY CAR INTERMITTENTLY GIVES ME A WARNING ABOUT A "KEYLESS START SYSTEM PROBLEM," WHICH BEGAN A COUPLE OF MONTHS AGO. WHILE I CANNOT DETECT ANY IMPACT ON THE ACTUAL START OR RUNNING OF THE VEHICLE, I'M CONCERNED THAT THE ENGINE COULD CUT OUT WHILE DRIVING WHICH IS OBVIOUSLY POTENTIALLY UNSAFE OR THAT THE CAR WON'T START AT SOME POINT AND WILL LEAVE ME STRANDED. BECAUSE THE INDICATOR GOES ON AND OFF, IT'S DIFFICULT TO HAVE IT FIXED AND MY ONLINE RESEARCH INDICATES THAT THE DEALERS FREQUENTLY HAVE NO IDEA WHAT CAUSES THIS PROBLEM AND THAT IT'S EXPENSIVE TO FIX. MANY HONDA OWNERS ARE COMPLAINING OF THE SAME PROBLEM ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207731May 15, 2019
ELECTRICAL SYSTEM
I'VE HAD THIS CAR STOP AND TURN OFF SUDDENLY AT INTERSECTIONS AS I WAS PRESSING ON THE GAS TO ACCELERATE AFTER WAITING FOR A RES LIGHT. NOW I'M GETTING AN ERROR THAT SAY 'KEYLESS START SYSTEM PROBLEM.' THIS HAPPENS RIGHT AS I GET IN THE VEHICLE AND PRESS THE ENGINE START BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207452May 14, 2019
ELECTRICAL SYSTEM
ON AND OFF, THE PAST SEVERAL MONTHS WE'VE BEEN GETTING "KEYLESS START SYSTEM PROBLEM" WHEN ATTEMPTING TO START THE CAR. SOMETIMES I GET THE ISSUE ONCE, THEN IT STARTS AFTER THAT. BUT RECENTLY I'VE HAD TO TRY TO START THE CAR 10+ TIMES BEFORE IT FINALLY WORKS. FOR SOME REASON IT APPEARS TO HAVE SLIGHTLY BETTER LUCK AFTER I LOCK THE CAR DOORS. IN LOOKING AT CARCOMPLAINTS.COM AND PILOTEERS.COM, THERE ARE A TON OF PEOPLE WITH THE SAME ISSUE. THERE ARE MULTIPLE THREADS REGARDING THE COMPLAINT, BUT HERE IS ONE EXAMPLE: HTTPS://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/142385-KEYLESS-START-SYSTEM-PROBLEM-ERROR-2.HTML?AMP=1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207628May 14, 2019
STRUCTURE:BODY
THE HOOD FLEXES IN THE WIND WHEN DRIVING AT HIGHER SPEEDS ON A WINDY DAY. UNNERVING TO SEE IT POP UP AND DOWN. TOOK TO DEALER AND THEY ADJUSTED THE "KNOBS" ON EACH SIDE. DIDN'T HELP. THEN LOGGED A TICKET WITH THEM AND THEY REPLACED THE LATCH. STILL A PROBLEM. WE'VE TRIED ADJUSTING THE KNOBS AGAIN, BUT IF ON THE HIGHWAY ON A WINDY DAY, IT STILL FLEXES. WE'VE SEEN OTHERS' COMPLAINTS ON THE INTERNET OF THE SAME PROBLEM. AFRAID THE HOOD IS GOING TO POP UP IF A GUST CATCHES IT AND KILL SOMEONE. IT HAS HAPPENED MULTIPLE TIMES OVER THE TIME WE'VE OWNED IT (3 YEARS). THE LATEST WAS ON APRIL 29, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207379May 13, 2019
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM CODE HAS STARTING APPEARING ON DASH. CAME ON AFTER VEHICLE STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207395May 13, 2019
POWER TRAIN
I GOT PROBLEM WITH SHIFT STICK MAKE NOISE,LOOK LIKE COME FROM TRANSFER CASE OR TRAMISSION.I GO MANY TIME TO DEALER AND THE DEALER JUST SAY NOTHING WRONG,HONESTLY THEY KNOW BUT THE PRENTEND DIDN'T KNOW.I HOPE SOMEBODY CAN HELP ME FOR FIGHT TO DEALER FOR FIX MY CAR.SECOND THING MY AXEL LEAK LITTLEBIT AND DEALER DIDN'T WANT TO FIX.PLS HELP MY CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204686April 30, 2019
ELECTRONIC STABILITY CONTROL (ESC)
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204816April 30, 2019
ELECTRICAL SYSTEM
BEGINNING ABOUT 4 OR 5 MONTHS AGO WITH ABOUT 38000 OR 39000 MILES ON MY VEHICLE I STARTED TO RECEIVE THE MESSAGE "KEYLESS START SYSTEM PROBLEM" ON MY DASHBOARD DISPLAY. AS OF NOW, THIS MESSAGE APPEARS TO HAVE NO AFFECT ON THE OPERATION OF THE VEHICLE. HOWEVER, I MUST ADMIT I HOLD MY BREATH EVERY TIME I START THE CAR AND ALSO AM CONCERNED THAT IT WILL HAVE SOME DISASTROUS EFFECT AT A VERY INOPPORTUNE AND DANGEROUS TIME. THIS MESSAGE COMES AND GOES - SOMETIME LASTING A COUPLE OF START/STOP/RESTART CYCLES, SOMETIMES HOURS OR DAYS AT A TIME. ONLY APPEARS OR DISAPPEARS WITH THE STARTING OF THE CAR - NEVER (YET) AFTER THE ENGINE IS RUNNING. I HAVE DISCUSSED THIS PROBLEM WITH 3 DEALERS AND NONE IS FAMILIAR WITH IT. FROM WHAT I HAVE BEEN READING (ON HONDA PILOT USER GROUP FORUMS) DEALERS HAVE JUST BEEN REPLACING PARTS THAT SOUND LIKE THEY COULD HAVE SOMETHING TO DO WITH THE PROBLEM. I HAVE WRITTEN AMERICAN HONDA IN CA - AM AWAITING REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204396April 29, 2019
VEHICLE SPEED CONTROL
DRIVING BACK FROM A TRIP AND WAS TRYING TO EXIT THE HIGHWAY AND WHEN I ENGAGED THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. IT HAPPENED SO FAST THAT I THOUGHT I DID SOMETHING WRONG. ONCE I GOT BACK ON THE HIGHWAY I DROVE ABOUT 100 MILES AND WAS IN A CONSTRUCTION ZONE. I DID NOT HAVE CRUISE CONTROL ENGAGED AND WAS TRAVELING BETWEEN 55-60 MPH. AT ONE TIME I LET OFF THE GAS PEDAL AND WHEN I PRESSED THE GAS PEDAL TO ACCELERATE THE CAR WOULD NOT RESPOND. MY SPEED DROPPED FROM 55 MPH TO 25 MPH WHICH I WAS CONSTANTLY PRESSING THE GAS PEDAL. I WAS ALMOST HIT FROM THE REAR AND ALL OF A SUDDEN THE CAR STARTED ACCELERATING DUE TO CONTINUALLY PRESSING THE GAS PEDAL. THIS SPECIFIC INCIDENT LASTED ABOUT 10 SECONDS. MY CAR IS AT THE HONDA DEALERSHIP WHICH THEY CANNOT FIGURE OUT THE ISSUE SINCE NO ERROR CODE WAS GENERATED. I'VE CONTACTED HONDA CUSTOMER SERVICE AND THEY ARE ADVISING TO TAKE THE CAR TO ANOTHER DEALERSHIP FOR A SECOND OPINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204402April 29, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE HAVE HAD MULTIPLE, ONGOING PROBLEMS WITH OUR 2016 HONDA PILOT ELITE SINCE EARLY ON IN OUR OWNERSHIP. WHEN I TRY TO GO AFTER COMING TO A STOP, THE CAR TRIES TO STALL AND HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD. WHEN IT STALLS, IT HAS SWITCHED ITSELF TO NEUTRAL AND FOR SEVERAL MINUTES, IT WILL NOT LET ME DO ANYTHING TO TRY TO GET THE CAR GOING AGAIN SUCH AS CHANGE GEARS, START THE CAR, ETC. AS I TRY TO GET IT GOING, IT WILL TELL ME THAT I NEED TO START THE ENGINE TO CHANGE THE GEAR BACK TO DRIVE BUT WILL NOT DO ANYTHING WHEN I PRESS THE START BUTTON. FURTHER, THERE ARE SEVERAL ISSUES WITH THE INFOTAINMENT SYSTEM: THE BACK UP CAMERA GOES BLACK, THE ENTIRE SYSTEM REBOOTS WHILE DRIVING, THE AUDIO SCREEN FREEZES AND AUDIO CEASES WHILE DRIVING, THE ENTIRE SCREEN GOES BLACK EXCEPT THE TIME LINE ON TOP WHILE DRIVING, AND THE NAVIGATION SCREEN BLACKS OUT WHILE DRIVING. DESPITE PROVIDING VIDEO AND PHOTOGRAPHIC EVIDENCE OF THE ISSUES, HONDA KEPT SAYING THEY COULDN'T REPLICATE IT AND THUS COULDN'T TEST IT, BUT WHEN I WAS ABLE TO BRING IT TO THEM WITH THE SCREEN FROZEN, THEY SAID THERE WERE NO TESTS THEY COULD RUN. THEY FINALLY TRIED REPLACING THE INFOTAINMENT SYSTEM, BUT THE ISSUES RETURNED. THESE ISSUES ARE ON TOP OF THE FACT THAT THEY REPLACED THE DVD PLAYER BECAUSE IT WAS LOOPING. WE FEEL WE HAVE RECEIVED A LEMON AND THAT THESE ISSUES CAUSE A HAZARD DURING WHAT SHOULD BE NORMAL OPERATION OF OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203720April 25, 2019
ELECTRICAL SYSTEM
SENSORS IN HO DA PILOT NOT WORK CORRECTLY. EXAMPLE: "KEYLESS START SYSTEM PROBLEM"TRUNS ON EVEN THO THERE IS NOTHING WRONG WITH IT. THIS OCCURS WHEN CAR IS TURNED ON. LOCKS WILL NOT LOCK/UNLOCK WHEN PRESSING AND OF THE BUTTONS ON DRIVER, PASSENGER OR TRUNK. THIS OCCURS WHEN CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203510April 24, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN TRYING TO START VEHICLE YOU RECEIVE 'KEYLESS START SYSTEM PROBLEM'. TAKEN TO THE DEALER TWICE AND NOT ABLE TO DIAGNOSE THE ISSUE. VEHICLE HAS 49000 MILES TODAY AND HAVE HAD THIS INTERMITTENT ISSUE SINCE 42000 MILES. FOB BATTERIES HAVE BOTH BEEN REPLACED AND SUPPOSEDLY REPROGRAMMED. STILL UNABLE TO RESOLVE. LET ME KNOW IF AND HOW YOU WERE ABLE TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203000April 22, 2019
ELECTRICAL SYSTEM
"KEYLESS START SYSTEM PROBLEM" ISSUE KEEPS POPPING UP ON DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195595April 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF GEAR INDEPENDENTLY WHILE DRIVING 45 MPH. THE VEHICLE WAS TAKEN TO STEVE PADGETT'S DANVILLE HONDA (4050 RIVERSIDE DRIVE, DANVILLE, VA 24541, (866) 981-4298) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE TRANSMISSION FLUID WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE MAY BE CORROSION AT THE GEAR SHIFTER AREA, WHICH MAY HAVE CAUSED THE WIRES TO SHORT. THE DEALER REPLACED THE GEAR SHIFTER, BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT STATED THAT THE GEAR SHIFTER SHIFTED INTO PARK WHEN REVERSING, AND SHIFTED INTO PARK WHEN THE GEAR WAS IN DRIVE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,536. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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