Honda Pilot Complaints (2016)

1,724 consumer complaints on file.

#11232305July 16, 2019
SUSPENSION, UNKNOWN OR OTHER
MY CAR KEEPS DISPLAYING 'KEY START SYSTEM PROBLEM' IT COMES ON AND OFF. SOMETIMES FOR A WEEK OR JUST A FEW DAYS. I HAVE NOW TAKEN TO THE DEALERSHIP TWICE AND THEY CAN NOT FIGURE OUT WHY IT COMES ON THEN TURNS OFF. THIS LAST TIME LASTED A WEEK AND IT FELT LIKE MY CAR WAS STRUGGLING TO MOVE WHEN I ACCELERATED. THIS IS CONSISTENT PROBLEM WITH THE HONDA PILOTS. I CHECKED ONLINE AND OTHER CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM, THEY TRIED REPLACING THE PUSH TO START BUTTON, KEY BATTERIES AND THE HARNESS. THIS HAPPENS WHEN I START MY CAR ONLY, I HAVE NOT MADE ANY ALTERATIONS TO MY VEHICLE. I JUST GOT MY CAR IN APRIL OF THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232415July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC)
KEYLESS START SYSTEM PROBLEM LIGHT COMES OFF AND ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232009July 15, 2019
UNKNOWN OR OTHER
WHILE MY VEHICLE WAS SITTING IN MY EMPLOYER'S PARKING LOT, THE REAR/BACK WINDOW SHATTERED INTO A MILLION PIECES. AFTER RESEARCHING, IT APPEARS THAT THIS IS AN ISSUE. WE HAVE BEEN HAVING EXTREMELY WARM TEMPERATURES LATELY SO I AM NOT SURE IF THAT IS A CONTRIBUTING FACTOR. EITHER WAY IT IS VERY FRUSTRATING TO COME OUT TO YOUR VEHICLE AND NOT HAVE A REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231626July 13, 2019
UNKNOWN OR OTHER
VEHICLE STATES KEYLESS START SYSTEM PROBLEM THOUGH NOTHING IS WRONG? THE OTHER WEEK THE WINDOWS, INCLUDING SUNROOF, ALL ROLLED DOWN BY THEMSELVES SOMETIME EARLY MORNING AND RAIN GOT IN- INORDER FOR ME TO MAKE THIS HAPPEN I HAVE TO SLEEP WALK TO MY KEY FOB AND HIT UNLOCK TWICE AND HOLD THE UNLOCK BUTTON UNTIL ALL WINDOWS ARE FULLY DOWN. IT WAS A STINKY FLOOD MESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231357July 12, 2019
ELECTRICAL SYSTEM, ENGINE
CAR SHUTS DOWN AND STALLS WHEN IDLE STOP ENGAGES VERY FREQUENTLY OVER THE PAST YEAR IN THE MIDDLE OF THE INTERSECTION OR HIGHWAY. HAVE TAKEN IN TO HONDA DEALERS MULTIPLE TIMES BUT THEY CANNOT RECREATE THE PROBLEM AND SAY THE BATTERY TESTS OK YET RECOMMEND CHANGING THE BATTERY?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231392July 12, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE STOPPED AT A TRAFFIC LIGHT THE CAR PUT ITSELF INTO PARK WITHOUT MY (THE DRIVER) KNOWLEDGE. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE HOWEVER THE CAR WAS IN PARK. I ATTEMPTED TO SHIFT THE CAR INTO DRIVE AND IT WOULD NOT DO SO. I HAD TO TURN THE CAR OFF AND THEN BACK ON IN ORDER TO PLACE THE CAR INTO DRIVE AND PROCEED THROUGH THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231001July 11, 2019
FUEL/PROPULSION SYSTEM
MY CAR IS AT 37,000 MILES (OF COURSE JUST OVER THE 36,000 MILE WARRANTY) AND NOW HAS FUEL INJECTOR FAILURE. CAR IS HESITATING AND SPUTTERING DURING ACCELERATION ON ANY ROAD. THE FAILURE IN OUR FUEL INJECTORS HAS CAUSED TRANSMISSION FLUID TO BECOME DIRTY AND IS MAKING THE CAR DRIVE STUTTER AND HESITATE DURING ACCELERATION AND DECELERATION. WE HAVE BEEN TOLD WE NEED TO REPLACE FUEL INJECTORS AND REPLACE TRANSITION FLUID. VEHICLE IS LESS THAN 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231119July 11, 2019
UNKNOWN OR OTHER
GETTING AN ERROR - KEYLESS START SYSTEM PROBLEM THIS ERROR APPEARS AS SOON AS CAR IS STARTED AND DOESN'T GO AWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230635July 10, 2019
UNKNOWN OR OTHER
UPON ACCELERATION TO PASS, THE RPMS DROP, THERE SEEMS TO BE NO POWER. LIFTING OFF THE ACCELERATOR AND REAPPLYING, THE POWER RETURNS. THIS HAS HAPPENED FOUR TIMES,THREE BEING INTERSTATE AND ONE LOCAL FOUR LANE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230884July 10, 2019
ENGINE
CAR WON'T START. KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230891July 10, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE IDOL AT RED LIGHT, THE AUTOMATIC IDOL KICKED IN FOR POWER SAVE YET JERKED AND ALL RED LIGHT INDICATORS TURNED ON, INCLUDING PARKING BREAKS, AND CAR SEIZED UP. NO POWER, NO ABILITY PUT CAR IN PARK OR DRIVE. ON/OFF SWITCH NO REACTION TO TURN CAR ON OR OFF. NO BRAKE FUNCTION. I SAT IN AN UNRESPONSIVE VEHICLE AT VERY BUSY INTERCETION. LUCKILY THE VEHICLE BEHIND ME WAS STOPPED AND ONLY LAID ON THEIR HORN FOR 2 RED LIGHT CYCLES RATHER THAN HITTING ME. I ACTIVATED MY EMERGENCY FLASHERS YET OTHER DRIVER DID NOT RESPOND. I REPETITIVELY KEPT PUSHING POWER BUTTON IN EFFORT FOR CAR TO RESPOND AND RESTART, EVENTUALLY DID AND WAS ABLE TO DRIVE OFF. HAVE APPT WITH DEALERSHIP IN AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230198July 8, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN MY CAR STOPS WHILE APPLYING THE BREAK PADDLE COMPLETELY, THE CAR MAY START 'IDLE STOP' WHICH TURNS OFF THE ENGINE. THE ENGINE MAY RESTART EITHER BY RELEASING THE BREAK PADDLE OR WHEN AC OR BATTERY NEEDS THE ENGINE TO TURN BACK ON. WE HAVE HAD MULTIPLE OCCURRENCES WHERE THE CAR WILL COMPLETELY RESET THE ELECTRICAL SYSTEM SHUTTING DOWN ALL THE LIGHTS, DISPLAYS, RADIO AND ENGINE, AND IT MAY OR MAY NOT RESTART THE ENGINE. SOMETIMES, IT REQUIRES MULTIPLE PRESSES OF THE ENGINE START BUTTON WHICH MAY TAKE MULTIPLE SECONDS AT A STOP. THIS CREATES A SAFETY HAZARD WHERE CARS BEHIND MAY REAR END US WHILE WE TRY TO RESTART. TODAY, IT HAPPENED TO MY WIFE IN MOTION AFTER THE ENGINE RESTARTED AND SHE WAS IN THE MIDDLE OF AN INTERSECTION. I WONDER IF THIS COULD EVEN HAPPEN ON A RAILWAY... WE REPORTED IT TWICE AND TRIED FIXING IT AT A HONDA SHOP (1ST TEXAS HONDA @ AUSTIN, TX), THEY MADE MULTIPLE CLAIMS INCLUDING BAD BATTERY THAT REQUIRED REPLACING IT (ISSUE STILL REOCCURRED), BLAMING IT ON A POWER CABLE THAT GOES TO AN OPTIONAL TRAILER HITCH CONNECTION THAT IS NOT IN USE, BUT HAVE NOT TRIED TRIED REPLACING THE FAULTY IDLE START/ENGINE MODULE. SEARCHING THRU THE INTERNET, THERE ARE MULTIPLE REPORTS OF THE SAME ISSUE. HTTPS://WWW.CARCOMPLAINTS.COM/HONDA/PILOT/2016/ENGINE/AUTO_IDLE_STOP_DOES_NOT_WORK.SHTML THERE IS NO RECALL OR A ROOT CAUSE ANALYSIS REPORTED BY HONDA TRYING TO RESOLVE THE ISSUE FOR THE OWNERS. NEEDLESS TO SAY, TRYING TO TAKE A VIDEO/PHOTO WHEN IT HAPPENS IS NOT SIMPLE, LARGELY, BECAUSE WE DON'T HOLD OUR PHONES WHILE DRIVING THE CAR AND SECONDLY, IT'S RANDOM EVENT WHEN IT HAPPENS... THE ISSUE REPEATS MULTIPLE TIMES A WEEK, BUT NOT ON EVERY STOP. WORSE AT HOT TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229993July 8, 2019
ELECTRICAL SYSTEM
KEY FOB SYSTEM ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229912July 7, 2019
UNKNOWN OR OTHER
MY SUNROOF GLASS SHATTERED TODAY WHILE WAITING TO EXIT A PARKING LOT. THE SUNSHADE WAS CLOSED SO NO GLASS SHARDS FELL INTO THE CAR. WE WERE MOVING AT OR UNDER 5MPH ON LEVEL GROUND. THE TEMPERATURE WAS IN THE HIGH 80S WITH CLEAR SKIES AND BRIGHT SUN HERE IN ROCKLAND COUNTY NY, TODAY JULY 7TH 2019. THE GLASS WAS NOT STRUCK BY A STONE OR DEBRIS, THIS WAS MOST LIKELY A DEFECT IN THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229367July 3, 2019
STRUCTURE:BODY
THE BACK LIFTGATE IS HOLDING WATER INSIDE OF THE LIFTGATE. NOT SURE IF IT CAME FROM RAIN OR WASHING THE VEHICLE. WE OPENED THE LIFTGATE & WATER CAME POURING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228749July 1, 2019
ELECTRICAL SYSTEM
IN ADDITION TO "KEYLESS ENTRY ERROR" MESSAGE THAT KEEPS POPPING UP ON MY DISPLAY THESE PAST FEW MONTHS, TODAY, MY CAR WON'T START AND IS DISPLAYING THE FOLLOWING ERROR MESSAGES : "VEHICLE STABILITY ASSIST PROBLEM", "HILL START ASSIST PROBLEM", "TRAILER STABILITY ASSIST PROBLEM", "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM". MILEAGE IS ABOUT 54,000. I HAD MY CAR IN THE SHOP IN BOTH 2017 AND 2018 FOR TRANSMISSION PROBLEMS, TOO. THIS IS THE WORST HONDA I HAVE EVER OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228456June 30, 2019
FUEL/PROPULSION SYSTEM
THE FUEL INJECTORS FAILED AT 41,000 MILES AND THE CAR WAS 2 AND HALF YEARS OLD. ENGINE LIGHT CAME ON WITH NO OUTWARD CONDITIONS OF A PROBLEM. HONDA SERVICE TECHNICIAN COULDN'T CLEAR ENGINE LIGHT. HE CLAIMED IT WAS THE FUEL INJECTORS AND THEY REPLACED AT 1200 HUNDRED DOLLARS. I BELIEVE THIS TO BE SAFETY ISSUE. I HAVE HEARD OTHER HONDA OWNERS WITH THE 2016 PILOT ARE HAVING THE SAME ISSUE. HONDA HAS BEEN TOTALLY UNRESPONSIVE TO MY CONCERNS. THIS WAS WHILE IN MOTION ON A CITY STREET UNDER NORMAL CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228550June 30, 2019
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228408June 29, 2019
ELECTRICAL SYSTEM
AT ABOUT 47250 MILES ON MY 2016 HONDA PILOT LX AWD, KEYLESS START SYSTEM PROBLEM DISPLAYS ON INSTRUMENT PANEL. STARTED ON 6/29/2019. ALL I DID WAS PUSH THE ENGINE START STOP BUTTON 2 TIMES BEFORE PRESSING THE BRAKE AND ACTUALLY STARTING UP THE VEHICLE. THEN THEN MESSAGE APPEARS. NO HESITATION UPON STARTING EITHER OR ANY WEIRD SOUNDS, NOR ANY OTHER WARNING LIGHTS ON DISPLAY. VEHICLE PURCHASED AS A CERTIFIED PRE-OWNED WITH ABOUT 20000K ON IT IN 2018. KEY FOB BATTERY IS GOOD IN BOTH KEYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223115June 28, 2019
ELECTRICAL SYSTEM
I HAVE A "KEYLESS START SYSTEM PROBLEM" MESSAGE ON SINCE THE CAR IS MORE THAN 37,000 MILES. TRIED CHANGING BATTERY BUT IT DID NOT FIX THE PROBLEM. IT DOES NOT SEEM TO AFFECT THE DRIVING. AT 61,000 MILES THE DEALER RESET THE CODE BUT AFTER ONE DAY, THE MESSAGE CAME BACK. THIS ISSUE DISABLED THE AUTOLOCK FEATURE AS YOU WALK AWAY. NOT SURE WHAT ELSE IS BEING DISABLED BY THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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